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Laguna Lodge Eco-Resort & Nature Reserve

Travelers' Choice award winner
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Tzantizotz, Santa Cruz La Laguna, Guatemala
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1 room 1 adult
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Laguna Lodge Eco-Resort & Nature Reserve
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403 Reviews from our TripAdvisor Community

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New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Laguna Lodge is a spectacular piece of heaven nestled right along Lake Atitlan. The Lodge is built right onto to the mountainside in central Guatemala highlands. The staff at Laguna Lodge greeted us with open arms and were very attentive and responsive throughout our stay. They were very accommodating and helpful in arranging visits around the lake, arranging special meals,... More 

Helpful?
Thank vacati0nstate0fmind
San Francisco, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The lodge was the perfect jumping off point for me. I stayed 5 nights and as a vegetarian was delighted with the 4 course dinners each night and the wine list (I bought a bottle and drank it over 2 days and then another over the next 3 - the staff never missed a beat when I asked for a... More 

Helpful?
Thank Chuck R
Hamilton, Hamilton, Bermuda
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was looking forward to staying at this lodge from all the reviews I had read but unfortunately it was totally over priced. Rooms are dark and barren, not cleaned properly. Bathrooms have no amenities whatsoever. For the price you pay, this company should at least offer proper room amenities. To get a cup of coffee would take upwards of... More 

Helpful?
2 Thank Norma T
LagunaLodge, Manager at Laguna Lodge Eco-Resort & Nature Reserve, responded to this review

Dear Norma, We are sorry that our lodge was not a good fit for your travel style. We do have ecological initiatives that are different from traditional hotels. All suites have wine, nuts, chocolates, fresh floral arrangements and ambient lighting. While we do not have individual bottles of shampoo/conditioner we do have individual organic hand made soaps, shampoo/conditioner dispensers, tissues,... More 

Montreal, Canada
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Based on some reviews, we had very high expectations for his hotel. Overall, the location didn’t disappoint, service was generally good, and the staff friendly. However, for the price we were expecting something exceptional. It seems to me that this hotel is resting on their laurels and aren’t doing much to improve their facilities. Although the décor is rustic and... More 

Helpful?
1 Thank sacorpe
LagunaLodge, Manager at Laguna Lodge Eco-Resort & Nature Reserve, responded to this review

Dear Sacorpe, Thank you for your review. With seasonal winds and the lodge's open plan style of building in common areas, wind may cause these issues that has been rectified with housekeeping. The swimming pool is cleansed with salt, copper and silver ions and with this sometimes has a cloudy greenish appearance and is safe to swim in. We are... More 

Miami, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Mary, Jefrew and their amazing staff made this spot a piece of heaven on earth. Every single detail is planned to please us. You get spoiled. The views, the rooms, the spa, the private yoga class, all the arrangements they made for us beginning with the pick up in Guatemala City, the visit to Chichicastenango, the horseback riding in San... More 

Helpful?
1 Thank LiliKawaseGoncalves
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is beautiful, unique and well worth the stay. The views are out of this world and our room was lovely. My only complaint is that the restaurant is very expensive for the quality of food. I eat a lot of vegetarian food and wouldn't say that the quality of food matched the price. We also weren't initially told... More 

Helpful?
2 Thank rosanna j
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent 4 nights here over the Christmas period and nothing could have prepared us for the level of hospitality we would receive and in such beautiful surroundings too. We were truly blown away. Lake Atitlan is better in real life than any photograph can depict. But this Eco lodge is itself a work of genius - the bricks and... More 

Helpful?
Thank Katie B
Minneapolis, Minnesota
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 18, 2015

Even though I accidentally didn't read that this was exclusively a vegetarian resort and I am far from vegetarian....we still had a really great time. The view is beautiful, the resort itself is probably the nicest looking place on the lake. The staff was very friendly and helpful as well. Things were kept very clean as they straightened your room... More 

Helpful?
2 Thank Kyle V
Stockholm, Stockholms Lan, Sweden
2 reviews
5 of 5 stars Reviewed December 18, 2015

Excellent Place, Beautiful Buildings, Fantastic location and view from the hotel - overlooking vulcanoes. Nice trekking in the hills behind the hotel, and scenic walk on planks along the lake side. Very friendly staff.

Helpful?
Thank David M
Sao Paulo, SP
Level Contributor
6 reviews
5 of 5 stars Reviewed December 16, 2015

Upon arriving we where received by a native woman, employee of the Lodge, who greeted us with glasses of an special blend of natural and freshly squeezed juice (papaya, orange and some other fruit). All staff were extremely kind and helpful. Our suite was on the ground floor but had an astonishing view like the top ones. The room itself... More 

Helpful?
Thank pduartecmachado
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