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The Tombstone Grand Hotel

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580 W Randolph Way, PO Box 1730, Tombstone, AZ 85638 (Formerly Holiday Inn Express)
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1 room 1 guest
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The Tombstone Grand Hotel
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519 Reviews from our TripAdvisor Community

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Traveler rating
    271
    146
    57
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Temecula, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our king room was ok but nothing special. It was not too big and the small fridge was on the floor, partially blocking access. It was clean though, the bed was fine, and the room comfortable enough. Dining options are seriously limited in Tombstone. We visited the Crystal Palace (nothing to do with the hotel) to eat and it was... More 

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank you for staying at the Tombstone Grand and for writing a review! I do appreciate your feedback and will ensure that your comments are passed along to our property team. I hope that we see you again soon in Tombstone! More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Hotel was very poorly cleaned, bugs everywhere. Milk was old, coffee was cold....front desk (morning shift) said "not their problem or fault"....they just work there. Would not stay there again. Evening check in was ok...

Review collected in partnership with this hotel

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank you for staying with us at the Grand! I sincerely apologize for any issues you encountered with our desert insects during your stay. July and August are monsoon season in this area and although we do have professional extermination performed weekly, the insects are rather prolific during this time. I will certainly discuss with our team the necessity of... More 

Phoenix
1 review
3 of 5 stars Reviewed 1 week ago

It's about what you would expect for a small tourist town hotel; nothing fancy; just the basics; clean and comfortable room. Bed was soft with sufficient pillows. Plenty of cable TV channels to watch; more than expensive hotels. There was a significant problem getting hot water for shower; took 5+ minutes to get comfortable. Manager stated due to circulation system... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

I appreciate that you took time to share your experience with us and I sincerely apologize for the issues that you encountered with the hot water. I invite you to call the property directly to discuss your concerns and I hope that we have the opportunity to regain your confidence. Travel safely More 

Texas
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Tombstone Grand Hotel around July 30th or 31st. We, once again enjoyed our brief stay wishing we could stay a little longer. One of the main reasons we stopped was to purchase another Tombstone tea rose bush. We originally purchased one in 2009. We tried to transplant it when we moved, but it didn't survivor. Happy... More 

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

I truly appreciate your very kind words about you stay at the Grand and I will ensure that your comments are passed along to our property team. I hope that your entire visit to this area was a success and that we see you again soon in Tombstone. Travel safely! More 

Dublin, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel has the potential to be good, but they have areas they need to address, the biggest one being cleanliness. There were two good sized dead bugs in the room in different locations, both very visible. This was in addition to the live bug in the corner. There was other debris on the floor. The nightstand had not been... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank you for staying at the Grand! I do apologize for the cleanliness issue that you encountered and will be speaking with our housekeeping staff to go over your concerns. We certainly want all of our guest’s experiences to be memorable and we fell short of that expectation in your case. I do hope you return and that we can... More 

Albuquerque
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

most excellent stay as always. thoroughly enjoyed the time there. our Q groups always enjoys the extra considerations they extend to us. they've taken extra steps to control the natural bug situation of the desert.

Review collected in partnership with this hotel

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank you for staying at the Tombstone Grand! We really appreciate your feedback and we will ensure that your comments are passed along to our team. Please let us know if you have any ideas or suggestions for property improvements. Travel safely! More 

Weeki Wachee, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Tombstone Grand Hotel was wonderful...Very nice staff, rooms were clean, breakfast was good! My kids enjoyed having smores out by the fire pit and the pool was very nice after spending a day in Tombstone visiting the sights!

Review collected in partnership with this hotel

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank for staying at the Grand and for the very kind words about our team and the property. I will pass along your comments and I know that my team will ask me to send back a “Thank you!” I do hope that we see you again soon in Tombstone! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was fantastic! They were friendly and very professional. They went the extra mile, just an outstanding crew there. The hotel has no elevators, so try to book a first floor room. The trolley for downtown stops at this hotel. The views of the surroundings are fantastic.

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

I truly appreciate your very kind words about you stay at the Grand and I will ensure that your comments are passed along to our property team. I hope that your entire visit to this area was a success and that we see you again soon in Tombstone. Travel safely! More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

They would make up the bed, but did not leave clean towels any day I was there. I had to go to the desk to get them myself. The Wi-Fi was terrible slow. They should invest some money into their service.

Was this review helpful? Yes 1
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank you for staying with us in Tombstone and for taking time to write a review. I do apologize for the service issue that you pointed out and will be speaking to our property team about those concerns. We strive to deliver the best of everything for our guests and I know that we fell short of this expectation during... More 

Fredericia, Denmark
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in two rooms in this hotel during our road trip just for one night. Price compared with comfort and breakfast was somewhat not in proportion. It was close to Tombstone city centre and that's it. The breakfast was rather plain and rooms were average.

Was this review helpful? Yes
John_Mesen, General Manager at The Tombstone Grand Hotel, responded to this review

Thank you for staying with us in Tombstone and taking the time to share your experience. We greatly value your feedback and will pass along your comments to our property team. I hope that we see you again soon - travel safely! More 

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