just wanted to tell all of you that chef arturo delgado it is no longer the chef at the apache spirit ranch
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just wanted to tell all of you that chef arturo delgado it is no longer the chef at the apache spirit ranch
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We bought a Groupon for 1 night stay for 2 and a 5 course dinner. When I called to make the reservation, a very rude woman with an accent answered the phone. She told me I would have to EMAIL to request a reservation and chose my entree. I said "Can't I just make the reservation over the phone?" She...
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Dear TomKat2006,
we are taking your opinion very serious and we want to apologize, that you have not been satisfied with our communication according to your Groupon reservation. In order to make our service better for our guests and more efficient for our kitchen staff we need the voucher number of off your Groupon to know what deal you bought...
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The overall experience was good, horse back riding was good, first time for me, the room was good for us, the food was kinda disappointing, the menu was not a choice of steak, salmon or chicken, we got what they served us, a small piece of fish, some vegetables and a dessert. Not a 4 or 5 course dinner as...
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Dear Gavino B,
We are very sorry that you were not satisfied with our service. The Apache Spirit Ranch is always trying to make their guests happy and we will take your comment very serious to further improve our services, our food and overall ranch experience.
Thank you for being a guest at our ranch and please feel welcome to...
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We spent the night in a standard room which was very nice, took an hour late afternoon horseback ride through river beds and along trails, and had a wonderful 3-course dinner all with a discount voucher I bought to celebrate our wedding anniversary. We were the only guests (midweek) so the ranch was very quiet and peaceful. We enjoyed it...
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Me and my friends went over for dinner Thursday night on the 19 th and all I can say is WOW! What a great place the food was the best and chef delgado was magnificent he make sure that we had a great evening. Tim the server very good. A+. We will be back
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My girlfriend and I stayed here for a weekend, and even though we both live in AZ, we still highly recommend it to everyone. It is the perfect combination of old west style mixed with modern fine accommodations and dining. Basically you can have a great time going out on the ranch and riding, and then come in and get...
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This review pertains to a dinner reservation only. We and another couple bought a Groupon ticket for $60 for dinner for two (supposed to be up to $118 value) and made a reservation for a Friday night at 6:00 pm. When we arrived we were told by the chef that he did not have a reservation for us. However, he...
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Dear katie3,
we are so sorry, that we did not know about your reservation that day. We have been working on figuring out what the reason for this inconvenience was and we are promising to avoid any situations like this in the future.
Our team at the Apache Spirit Team is trying to improve their services every day to make...
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My husband and I had family coming to vist , and wanted to show them a great time and history of Arizona , so why not a relaxing place with good food & fun . and with Tombstone 2 miles away you can go into town and see a gunfight , get a history lesson and shop !!! The eats...
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Hi Tom,
thank you so much for writing this great review. This makes us remember why we love our job so much. We are very happy that we were able to make your stay at our ranch this enjoyable.
We hope to see you at the Apache Spirit Ranch some time in the future.
All the best,
Your Apache Spirit...
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We purchased from Groupon a package of one night stay and a dinner for $119.00. The so called ranch has nothing except few horses. After driving around 170 miles 2 miles were dirt road and the dust will cover your car and ruin your tires. Anyways, there is nothing absolutely nothing to do there other than eat and sleep. So,...
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Dear Bill A,
We were very surprised about your comment here on TripAdvisor and are sorry that you feel this way about our services.
There are a couple of issues that we need to address though:
Your Groupon package included a dinner and overnight stay at the Apache Spirit Ranch. There was no statement in this special deal that entertainment...
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My daughter and two friends arrived at this $500 a night(negotiated down from almost $900!!) hotel and were simply unable to stay. You arrive and are asked to park in a lot that is a good half mile from registration and to park in a dusty parking lot where you are supposed to wheel your luggage to the room we...
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Dear “Deserted Paz”,
Thank you for your review and sharing your experience on TripAdvisor. The Apache Spirit Ranch always strives on improving its services. Every guest review is therefore very valuable to us.
We are very sorry to hear that the Apache Spirit Ranch did not meet any of your expectations regarding its location and appearance.
You are correct; we...
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