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Comfort Inn & Suites

2.5 of 5
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2577 West Highway 70, Thatcher, AZ 85552
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Comfort Inn & Suites
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Ranked #2 of 3 Hotels in Thatcher
A recent review
3 of 5 stars Reviewed January 3, 2015
cidrad Cave Creek, Arizona
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20 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cave Creek, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 3, 2015

Nice hotel. Clean, quiet. Breakfast was nicely presented, good menu selection. Microwave and refrigerator in room. Accepted pets, but $20 per pet seemed high. Would stay here again when visiting the area.

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Tammy M, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your patronage and for taking the time to provide us with your comments and feedback. Your kind words were appreciated and will be shared with your entire team. We hope to be able to host you in the future and please have safe travels! More 

Palm Desert, California
Top Contributor
67 reviews 67 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 11, 2014

We enjoyed our May 9th, 2014 stay at this Comfort Inn. Our room on the 3rd floor located around the corner from the elevator, vending and ice machine was very quiet and very nicely appointed. The room and bath were very clean. The room was large and spacious with a desk and small couch along with two queen beds. Breakfast... More 

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Tammy M, General Manager at Comfort Inn & Suites, responded to this review

Hello- Thank you for your feedback. I appreciate you taking the time and writing a review for our hotel. We are so happy that you had a wonderful stay and hope to see you again soon. Have a lovely day. Thank you again! More 

Highland, Ut
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 27, 2014

We checked in after 8pm after a long drive and were warmly greeted by the desk clerk who was very accommodating. When she learned we were there for my sister's funeral she shaved a little off the rate which was very nice and unexpected. She even offered us a late checkout which we were pleased with as we had to... More 

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Tammy M, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for choosing us during your time of need. We appreciated your kind words and are very sorry for your loss. We hope to be able to host you again in the future. Thank you again. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2013

The first day we checked in we were sent to a room with no a/c unit as they are in the middle of renovation. The room we were finally given was roomy, clean, and the a/c worked GREAT!! The next morning being the 4th of July our room got overlooked by housekeeping, so our room did not get cleaned. They... More 

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Tucson, Arizona, United States
Top Contributor
64 reviews 64 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 12, 2013

I stayed at this hotel for business, arriving late. The front desk staff was great. She even opened the jacuzzi area when it locked itself early. I needed the jacuzzi after a long drive. The rooms are spacious and well appointed. It had more than I needed. I usually do not like the breakfast buffets but this inn has a... More 

Was this review helpful? Yes 1
Gilbert, Arizona
1 review
1 of 5 stars Reviewed April 26, 2013

I called to check if there were any cancellations early Friday morning at 12:08 am. The reservation desk told me about an opening for that Friday night and asked if I would like to reserve that room. Then he asked how I would like to secure the reservation. I asked him what the cancellation policy was and he told me... More 

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Arizona
Top Contributor
227 reviews 227 reviews
69 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed April 10, 2013

We have not stayed with comfort inn for years. We stayed here and were impressed .....the hotel was nice and pet friendly. The rooms were spacious, the staff were great and Ricki was very helpful. I even signed up for a rewards program and will use this brand again. The breakfast was good although it would have been nice to... More 

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Tammy M, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for choosing our brand again. We were pleased to see that you signed up for the rewards program as it is one of the best in the industry. Your comments will be passed on to our entire staff and used for training. Rikki, because you mentioned her specifically, will be entered into a drawing for staff... More 

Atlanta, Georgia
Top Contributor
128 reviews 128 reviews
54 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed March 16, 2013 via mobile

We stayed 5 nights. Huge breakfast area, so nice to not be crowded. Room was spacious and clean. Stay on the top floor if noise above bothers you. We could hear people above us each night. Really liked the full length mirror closet door! Nice also to be able to open the window for fresh air. We would stay here... More 

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Tammy M, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for choosing your Comort Inn & Suites during your recent stay in Thatcher and for taking the time to provide us with your comments and feedback. Your kind comments will be shared with all, as our staff strives to satisfy and exceed our guest expectations. We hope to be able to host you in the future. More 

Gutersloh, Germany
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 1, 2013 via mobile

Stayed there because of some of work at Morenci. Which is probably the case for most of the other guests too. The staff is really friendly. The breakfast is like in all hotel chains. But a hotel is for sleeping : the rooms a large and clean. Nothing is worn out. Good water pressure. As in most other hotels, for... More 

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Tammy M, General Manager at Comfort Inn & Suites, responded to this review

We were pleased to see that you enjoyed your stay with us and we appreciate you taking your time to provide us with your comments and feedback. Your comments will be shared with the entire staff to be used in training. It is true nothing like a nice breeze coming through an open window. We hope to be able to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 2, 2012

Rooms show a lot of wear and tear, vending machines were empty, the waffle iron didn't work.... Just a few things. Overpriced for what you get! Go elsewhere! Location is good though. No luggage carts in lobby, was told by staff to go get one from the second floor.

Was this review helpful? Yes 1
Tammy M, Manager at Comfort Inn & Suites, responded to this review

Please accept our thanks for choosing the Comfort Inn & Suites during your recent stay and for taking the time to provide us with your comments and feedback. We apologize for any inconvenience you may have incurred during your stay. Your comments will be shared with the entire staff in training. You should never have been told look for your... More 

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