We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 46 Tempe hotels

Extended Stay America - Phoenix - Airport - Tempe

2.0 of 5 Hotel   |   2165 West 15th Street, Tempe, AZ 85281 (Formerly Homestead Studio Suites - Phoenix - Airport - Tempe)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Extended Stay America - Phoenix - Airport - Tempe

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Ext. Stay America Priceline.com
and 8 more sites!
57%
Ranked #32 of 46 hotels in Tempe
A recent review
Write a Review

42 people have reviewed this hotel

Traveler rating
    13
    10
    6
    4
    9
See reviews for
4
6
11
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kenmore, Washington
1 review
1 of 5 stars Reviewed 3 weeks ago

3/25/14 Staying for one night discovered huge, mature bed bugs around the bed and wall shortly after checking in. Since I had slightly unpacked I now am having to take all kinds of precautions to prevent infesting our home. But the staff were wonderful.....for what that's worth.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

Thank you for your recent review of your stay. I am pleased to read your remarks about our staff. Still, the situation you described is truly regrettable, and I apologize for your experience. Please know that we will be taking the appropriate actions to ensure your experience is not repeated. Please do not hesitate to contact me directly, at tem@extendedstay.com,... More

1 review
3 of 5 stars Reviewed January 20, 2014 via mobile

this hotel is run down. the bed linens were filthy and they didn't have enough to accommodate a family. some of the room equipment was broken and the carpets smelled and were filthy. the room bathroom needs a major overhaul. there was mold in the shower and the drywall was coming apart. if you just need a bed to sleep... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

Gina - Thank you for your recent review of your stay. I am very sorry that your room was unclean and had items in need of repair upon arrival. As this hotel's manager, I can assure you that I have addressed your comments with the team and am working with them to enhance our offerings. As well, as we continue... More

Tempe
1 review
2 of 5 stars Reviewed November 23, 2013

The staff was friendly, yet communication was a problem if something was needed, they actually cared about taking care of problems but the communications never went further and no follow up was ever done. The rooms were not cleaned weekly as promised, the carpets were dirty and there was a chemical smell that would not go away. Found a syringe... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

Thank you for the feedback about your stay at our hotel. I am so disappointed that there were so many mishaps with the cleaning schedule and insects during your stay with us. Please accept my apology. To prevent this from happening again, my team is making sure we are following up with requests and reports and will be better about... More

Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2013

The location and price were the main reasons we chose this property. While the staff were very friendly and at times attempted to help, the property was in abysmal condition. Just about everything in our room was broken or dirty. We found a toilet plunger full of water and feces under the bathroom sink; that pretty much sums up the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

The feedback provided in your review is much appreciated. I am glad that you liked our hotel's location and the service our staff provided; however, I am sorry for the condition of your room upon check-in. In response, I will be working with the staff to ensure we repair items as needed and provide your room with a deep clean.... More

Rolling Meadows, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 1, 2013

Good - close to Sky Harbor Airport, right next to expressway, not far from gas stations and food, relaxing pool area. Bad - outdated rooms (really outdated rooms), broken appliances (room 209 is where we stayed FYI), PAPER THIN walls, continental breakfast is a joke (granola bars and coffee), house keeping ONCE A WEEK (read fine print), furniture is nasty... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am pleased to read your remarks about our location, the convenience of having many different types of establishments nearby, and our pool area. Still, I am very sorry that your room and our grab-and-go breakfast did not meet your expectations. Please know, we are... More

Salem, MO
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 15, 2013

I was very happy when I check in to see a nice hotel and room. After reading a couple of the reviews I was very scared, there were lots of good reviews too. Check in went smooth and my room was on 3rd flood. Very nice size with 2 Qn beds, a loveseat, flat screen tv, small kitchen and table.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that we were able to accommodate all your needs and made you feel like you were home away from home. Once again, thank you for your kind words. The staff and I would love to provide you with another comfortable stay in... More

Salt Lake City, Utah
Top Contributor
78 reviews 78 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed July 23, 2013

I have done many, many reviews and I have to say, this is THE worst hotel review I have done. I honestly can not think of many benefits of staying here and I sincerely question the reviews giving this location a 4 or 5 star rating. I have backed up my review with photos so you can make your own... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

Chris - Thank you for the feedback about your stay at our hotel. I sincerely apologize for the condition and cleanliness of your room. In response to this feedback, I am working with our housekeeping staff to improve our cleaning procedures and inspection policies. As well, our maintenance staff is making repairs in your room as needed. Please contact me,... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed July 14, 2013

I stayed here for a month in the summer. They have successfully combined the needs of overnight guests (grab & go breakfast, housekeeping service) with the needs of extended stay guests (equipped kitchen, good mattress, wifi & cable, reasonable weekly & monthly rates). My room was L shaped with plenty of windows, making the place feel more spacious than it... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 9, 2013 via mobile

Management of this property really sets the right tone.....CUSTOMER FIRST.....gotta love it!! The entire staff falls right in with the Mgrs expectations. Clean comfy rooms and surprisingly quiet. Grab and go breakfast is better than I thought plus pool and BBQ where a bonus. I will absolutely stay again and again!!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

I appreciate you taking the time to write such a wonderful review. I am proud of our team for the great customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

Ojai, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2013

Great quiet location, nice pool, but our room was stinky (no way it was non-smoking. Okay maybe when they built the place in the 60's it was non smoking). Can't open windows for long, because it's too hot outside, so we just had to get used to the smell. Gross. Very old stained carpets, furniture worn out, hard bed, rough... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - Tempe, responded to this review

I appreciate you bringing your experience to our attention. I am glad that you found our staff to be helpful and friendly. Still, please accept our most sincere apologies for the condition of your room. In response to your feedback, I will be working with our housekeeping staff to improve our cleaning procedures and inspection policies moving forward. Thanks to... More

Been to Extended Stay America - Phoenix - Airport - Tempe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Phoenix - Airport - Tempe

Also Known As:
Homestead Studio Suites - Phoenix Airport / Tempe Hotel Tempe
Homestead Studio Suites - Phoenix Airport / Tempe Hotel
Homestead Studio Suites Tempe
Homestead Suites Tempe
Homestead Tempe
Tempe Homestead
Tempe Homestead Suites
Address: 2165 West 15th Street, Tempe, AZ 85281 (Formerly Homestead Studio Suites - Phoenix - Airport - Tempe)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 46 hotels in Tempe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Phoenix - Airport - Tempe 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Extended Stay, Priceline, Expedia, Booking.com, Travelocity, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Extended Stay America - Phoenix - Airport - Tempe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Phoenix - Airport - Tempe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Extended Stay America - Phoenix - Airport - Tempe to your Saves list