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Residence Inn Tempe

#12 of 47 Hotels in Tempe
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5075 South Priest Drive, Tempe, AZ 85282
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Residence Inn Tempe
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93 Reviews from our TripAdvisor Community

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New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

While this property is indeed a great choice for several reasons, the main reason I am writing this review is the outstanding customer service I experienced. From the time I first contacted the property, right through my stay, Angelica has been just great to deal with. She went out of her way to make our stay and experience here as... More 

Helpful?
Thank Robert R
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for a couple of nights and found the room to be nice and clean. The staff throughout the property were very friendly. I had a small issue with the first room upon arrival but the front desk quickly fixed it. My only complaint is the room I stayed in had a little bit of a weird smell.... More 

Helpful?
Thank mistmaninthewoods
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry that you had to move rooms but happy that the desk was able to get you moved quickly. I hate to hear about the smell in your room, we would have tried to eliminate the smell for you while you were in house. We... More 

Temecula, California
Level Contributor
234 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

This is a basic looking Residence Inn. The rooms are very nice and have probably been remodeled. The grounds are basic (compared to the newer RI's) but it does have a pool, hot tub and sport court. Free breakfast was plentiful and the staff was always nice. Location is the key here. Right across the street from AZ Mills outlet... More 

Helpful?
1 Thank businessmap1
Sierra Vista, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

Awesome location for Black Friday shopping and Thanksgiving day with family! Right across from Arizona Mills outlet mall. It has a Harkins movie theater. And right off I-10 freeway. Lots of good eating places too. The staff is awesome!!! The manager and front desk staff are very accommodating ( especially Davina at front desk) the maintenance guy ( Daniel) was... More 

Helpful?
Thank mgg71358
Surprise, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2015

The staff was really friendly and welcoming. The room was tastefully appointed, large, and very clean. The bed was very comfortable and I loved having a full kitchen at my disposal. The fireplace was a really nice, cozy touch. There are no elevators so I had to clump my bag up concrete stairs, as well as listen to others doing... More 

Helpful?
1 Thank skwrl3
Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 16, 2015 via mobile

My wife and I brought our parents to Arizona to celebrate their 60th wedding anniversary. Andrea and the rest of the staff went out off their way to make this a special experience. We returned to the suite one night to find balloons, chocolates, and champagne! Everyone was friendly and willing to accommodate our requests. Hats off to the Residence... More 

Helpful?
1 Thank Dave B
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review

Thank you for taking the time to review our hotel. I am very proud of our team and Andrea. I am so happy that they made a lasting impression. We look forward to having you back when your travels bring you back to Tempe! More 

Tucson, Arizona
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 11, 2015

We had a certificate for a free night from Marriott and chose this property, as we wanted to spend the night in the Phoenix area. The location is terrific, with many options for dining and shopping nearby. (Less than ten minutes to Ikea!) It's far enough from any busy highway that we heard no traffic noise. Our room was clean...... More 

Helpful?
1 Thank SonoraDick
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry that you had to move rooms but happy that the desk was able to get you moved quickly. As for the ice maker we do empty the ice between each guests for health and safety reasons but the front desk is always able to... More 

St. Petersburg, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2015

The staff at this property is as good as it gets - they did everything right. The front desk, housekeeping, and landscaping all did a great job. If all Marriott properties were managed like this one, I would never stay anywhere else!

Helpful?
2 Thank James T
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review

Thank you for taking the time to review our hotel. I am very proud of our team and glad that they made a lasting impression. We look forward to having you back when your travels bring you back to Tempe! More 

Scottsdale, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 18, 2015

We really enjoyed our stay here. We had a two bedroom/two bath suite which I wouldn't call spacious but we were able to fit comfortably (3 adults, 3 children, the two oldest slept on the sofa bed). The mall being across the street was an added plus. The staff is absolutely wonderful. Although we weren't there long enough to take... More 

Helpful?
1 Thank Lonesha A
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review

Lonesha A, Thank you for your feedback on your recent stay with us. We are so happy you liked your suite and our Residence Inn Mix in the evenings! We apologize that you had to battle mosquitoes. We had an unsually wet Spring and beginning to Summer, which resulted in the pesky things. Our staff treats rooms, as well as... More 

Nashville, Tennessee
Level Contributor
80 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 31, 2015

This hotel was decent, and the staff at the front desk was very nice. My only issue with this hotel, is that the room doors are exterior facing, and that the parking lot was quite small. Otherwise a decent hotel.

Helpful?
Thank Trot27
ResidenceInnTempe, General Manager at Residence Inn Tempe, responded to this review

Trot27 - Thank you for taking the time to provide feedback on your experience with us. We are pleased that our staff was able to meet your expectations. We pride ourselves on treating our guests like family. In regards to the exterior facing rooms doors, our hotel brand, Residence Inn, is a select service hotel which has a large base... More 

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