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All 46 Tempe hotels

SpringHill Suites Tempe

3.0 of 5 Hotel   |   5211 South Priest Drive, Tempe, AZ 85283
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Ranked #16 of 46 Hotels in Tempe
A recent review
4 of 5 stars reviewed 4 days ago
Carol A Alexandria, Virginia
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101 reviews from our community

Traveler rating
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    39
    17
    4
    1
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Alexandria, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night at the Springhill Suites because we were going to the Gammage Auditorium to see a play. The staff was very friendly, the beds were comfortable, and the spacious rooms were clean. It was very easy to travel to other parts of the Phoenix/Scottsdale area from this location. I would definitely stay here again when going to... More

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Senior Contributor
21 reviews 21 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for just one night. I had not been to this property for a while and it was a nice surprise to see the new concept. It is close to the Shopping mall and their shuttle will take you to and from the mall (due to the heat) or to any place within a 5 Mile... More

Was this review helpful? Yes 1
Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

Thank you for visiting us again and letting us know that we are doing our part to always be improving and making it the best experience for you! More

Bucks County, PA
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the night before catching a flight from Phoenix. The hotel is newly renovated and impeccably clean. Spacious room with two big beds and a pull-out sofa. Very nice staff. The location has some conveniences, but don't pick this area as a vacation spot. It is fine if you are visiting family or need to go to the... More

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

Thank you for the review! We have a beautiful property and are glad that you found it comfortable for your needs on your turnover before the airport. Have safe travels! More

Savannah, Georgia
Top Contributor
105 reviews 105 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best hotels I've ever stayed in! The picked me up from the airport in a shuttle that also takes guests to nearby shops and restaurants. My car rental store was a tiny bit out of their range, but the clerk made an exception I was grateful for. I requested a quieter room when I checked in and... More

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

Oh my goodness when SpringHill Suites as a brand rolled out the new standards for breakfast I couldn't help but be so excited for everyone to see it! It is really a wonderful spread, and even better being included with the room rate! I am so proud the staff took care of you like a great friend and your comment... More

Sioux Falls
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Managers of this hotel must be applauded for their screening and/or training of the employees that work at this property, right down to the maids. They all (3 shifts worth on my stay) seemed very genuine in their interactions with guests, meaning it wasn't a front or a show, you know the fake smiles, etc. I felt genuinely welcome... More

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

We love our team and the energy just bounces all around to bring the happiest people to be serving you! Thank you so much for the review and your details, and yes even myself traveling always have issues with outlets! With the more technology needed to be charged you would think updates to living spaces would make it easier instead... More

Belen, New Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

Came to visit our son at ASU and decided to stay at this hotel. Staff services were outstanding - friendly and friendly; complimentary breakfast bar was EXCELLENT with lots of choices; newly renovated rooms - comfortable and quiet; highly recommend this hotel for your stay in Tempe, AZ

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

We are very close to ASU and hope your son enjoys the college! Tempe is a wonderful area and we are so glad we got to be your hotel of choice! Thank you for the review. More

1 review
5 of 5 stars Reviewed August 17, 2014 via mobile

GREAT CUSTOMER SERVICE!! Although I haven't stayed here (yet) my review is on the great customer service. My event I was supposed to attend in Arizona got rescheduled. I had called 10pm to cancel my reservation from a third party. Diego was very quick when I called for help and through my third party booking he was able to accommodate... More

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

Probably our first review of a guest that has not been here yet, but I am glad you are already experiencing what everyone talks about us for! We really have great people who love doing what is best for our current and future and guests! Glad we could work everything out and we can't wait to meet you. More

Yuma, Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

Check in was at best so so. The staff and managers were adamant about not allowing hot breakfast until 7:00 because it was a Saturday. According to the manager on duty it is Marriot policy. I doubt that the manager will go too far because he is not into helping people and solving problems only deferring blame to the corporate... More

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

Thank you for taking the time to write a response in regards to your recent stay with us. Our breakfast is served daily Monday through Friday 6:00AM - 9:00AM and on the weekends from 7:00AM - 10:00AM. I apologize that the food items such as our Muffins, Fruit and Cereals were not enough to hold you over until our breakfast... More

Kansas City, Missouri
Top Contributor
109 reviews 109 reviews
62 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 21, 2014

Front desk was always above and beyond. Initially I thought I was going to be disappointed because the pool was warm and seemed dirty but it was over 100F outside. The second day the pool had been cleaned and nice rolled towels set out. They piped in music for you and it was relaxing. Convenience store right next door if... More

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Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

The pool is a wonderful place to relax and I am glad you found a great peace all around the area with us and our services! Thank you for taking the time to post a review and we look forward to your next visit! More

Waco, Texas, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 18, 2014

My family stayed in this hotel on our way back to Texas from our vacation in California. We always stay at Marriott brands because I'm a rewards member, but I guess I should have known better considering we got a rate of $79 a night....the old saying, you get what you pay for, definitely true in this case. Wasn't real... More

Was this review helpful? Yes 1
Amanda_L_Marshall, Manager at SpringHill Suites Tempe, responded to this review

We appreciate our reward members and love that you are in the Marriott family with us! It seems one imperfection after another really made this short stay with us not what you needed, and it is my honest word that I have worked with the teams to better reinforce our standards and goals that come down to pleasing our guests.... More

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Additional Information about SpringHill Suites Tempe

Address: 5211 South Priest Drive, Tempe, AZ 85283
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Tempe 3*
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Also Known As:
Springhill Suites Tempe Hotel Tempe
Tempe Springhill Suites

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