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SpringHill Suites Tempe

3.0 of 5 5211 South Priest Drive, Tempe, AZ 85283
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SpringHill Suites Tempe
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SpringHill Suites Tempe
SpringHill Suites Tempe
SpringHill Suites Tempe
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127 reviews from our community

Traveler rating
    48
    51
    21
    5
    2
See reviews for
36
25
5
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Often, I find we pay more and get less. This place is the opposite, a true value for the cost. I found the grounds and hotel up to date, clean, and the pool area really nice despite the small size. The staff was amazingly friendly and easily accommodated our request for a quiet room. We even received a call from... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Excellent! That is what we want to hear. Come back and see us again! Douglas T. More 

Harrisburg, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago

I went to Phoenix recently on business and stayed at this hotel. I called from the airport about whether they offered shuttle service and was pleased to hear they did. The shuttle was driven by a very courteous and friendly man named Dennis who arrived very shortly after I called. Along the way to the hotel Dennis pointed out the... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you so much for proving your feedback on TripAdvisor. I will be sure to pass your compliments along to the team members you mentioned. Safe travels to you, Douglas T. More 

Arlington, Virginia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not your typical SpringHill, and certainly doesn't stand up to the Marriott name. When you walk in the lobby you immediately realize this was once a different hotel that was converted. It is also independently owned. The front desk staff was not very friendly. Not that I care, but I think this was the first time ever I wasn't thanked... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you for taking the time to share your feedback. We will share your comments with the appropriate team members to ensure a more positive experience for others when staying with us. Please keep Marriott hotels in mind during your travels. Best regards, Douglas T. More 

North Royalton, Ohio
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Spacious well appointed suite with neutral decor. Clean room with comfortable bed and bedding, nice kitchen area with microwave and fridge. Pool has comfortable lounge chairs to lay out. Extensive breakfast buffet with fresh fruits cereal and hot items. Airport shuttle and across the street from Arizona Mills Mall. Enjoyed stay but had misfortune of being at hotel with large... More 

Was this review helpful? Yes 1
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you so much for the kind review. We appreciate the positive feedback. Douglas T. More 

Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

The good: The staff is very friendly and helpful There's a hot breakfast every morning. The bad: the first room I was given had a very noisy refrigerator, like it was about to blow. The walls are very thin and you can hear everything outside, which means sleep is constantly interrupted. Every night I stayed, the noise outside was so... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you for taking the time to share your feedback. I am glad you enjoyed our staff's friendly and professional service as well as our complimentary breakfast. It is unfortunate that you had noise issues while you were here and would be reluctant to stay again. Please allows us another opportunity to provide you with an extra quiet room in... More 

Portsmouth, New Hampshire, USA
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015

This hotel was convenient to the airport, Scottsdale and Phoenix. We attended a wedding which had events in Scottsdale and Gilbert so Tempe was in between. The service was excellent. Rooms and breakfast room were clean and neat. The pool was small but it is heated and also kept clean. Rooms were pretty quiet even on the 1st floor. Free... More 

Was this review helpful? Yes 2
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you so much for taking the time to review us on TripAdvisor. We are delighted you enjoyed your stay. I will be sure to share your comments on cleanliness with our amazing Housekeeping team. Come back and see us if you are in the area again. Douglas T. More 

Green Valley, Arizona
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 19, 2015

Rooms are older and show it. Ours had a dangling electrical outlet with a lamp plugged into it, dangerous. Tubs have rounded floors, very difficult to stand safely especially since they do not provide a rubber non-slip floor mat to put inside. The plaster and paint around the entire shower stall was cracked and peeling and coming apart. Worse, the... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thanks for all your feedback in helping us to imporve both our product and our service. Without constructive feedback, we'd find it difficult to improve our hotel and staff. I am glad to hear you are willing to give us another chance. I sent your certificate in the mail today - enjoy - and ask for me at the front... More 

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2015

Spent three nights here traveling for a funeral, and happened to have to stay over New Years eve. Though the property in general is well maintained, the rooms could use some updating. A couple of things - I rarely notice these types of things, but housekeeping seemed to be less than thorough. Toiletries were not refilled, and the room didn't... More 

Was this review helpful? Yes 1
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thanks for posting your review on TripAdvisor and providing us with your feedback. We certainly strive to be more than just OK. Please come back again whenever you are in the area and allow us another opportunity to impress you! Take care and travel safe. Sincerely, Douglas T. More 

New York City, New York
Top Contributor
216 reviews 216 reviews
66 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed January 13, 2015 via mobile

We were winding up a road trip in Phoenix so wanted a hotel close to our car-storage unit and the airport. In addition, we got a great price on this site from Hotel Tonight. We got predictable quality and cleanliness expected from this value-grade Marriott chain, including a friendly, free van ride to PHX. Wifi was good too so no... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you for taking the time to review our property. We are glad you enjoyed your stay and the amenities we have to offer. Please come back and see us again if you are in the area. Sincerely, Douglas T. More 

Andover, Minnesota, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2014

I have close to 100 stays per year and my preferred hotel chain is Marriott more specifically Springhill Suites. So I've seen all the updates/renovations. This property has a nice updated lobby however they didn't quite make it to the rooms. It has the older style rooms and could use the update. There have been some upgrades like the vanity.... More 

Was this review helpful? Yes
Douglas T, General Manager at SpringHill Suites Tempe, responded to this review

Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, both positive and negative, so that we may continue to improve our service and product. Safe travels to you and come back and see us as we continue to make improvements. Sincerely, Douglas T. More 

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Additional Information about SpringHill Suites Tempe

Address: 5211 South Priest Drive, Tempe, AZ 85283
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Tempe 3*
Number of rooms: 121
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Also Known As:
Springhill Suites Tempe Hotel Tempe
Tempe Springhill Suites
Hotel Style:
#11 Business Hotel in Tempe

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