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TownePlace Suites Tempe

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5223 South Priest Drive, Tempe, AZ 85283
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67 reviews from our community

Traveler rating
    30
    21
    12
    4
    0
See reviews for
16
10
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

I made a reservation via my work's travel agent 5 weeks in advance. When we arrived, it was discovered they were out of hotel rooms--due to spring training and apparently other guests who have stayed longer than 1 month's time. The manager sent us to another hotel, who only had 1 room and that was not announced, either. My group... More 

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missouri
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff was very nice and helpful. Rooms were clean and grounds well kept. The "early bird" manager was great. It' right across the street from Arizona Mills Mall and only about 10 minutes away from ASU campus. also close to freeway so you can get anywhere fairly fast. Would stay here again.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I was here for a week, the staff are super friendly, the rooms are really nice! Nice area. They made sure I was comfortable. Arizona mills mall is right down the street! I'd definitely stay here again!

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Douglas T, General Manager at TownePlace Suites Tempe, responded to this review

Thanks so much for your review! We're glad you enjoyed your stay. Please come back and see us if you are needing accommodations in our area again! More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Starting off our rooms weren't ready when we checked in. We had to leave and come back. Rooms are nice with the kitchens, but the walls are very thin. We could hear our neighbor's conversations, tv, sneezes, walking, flushing their toilets. Queen beds were comfortable though. Suite is a bit small for my liking, but comfortable for a business stay.... More 

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Tim W, Front Office Manager at TownePlace Suites Tempe, responded to this review

I appreciate you taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

Tucson
Contributor
20 reviews 20 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was nice, so have no complaints about that. The building is cheap construction. Besides the obvious things like low ceilings, small bathroom, and cheap fixtures, I did not enjoy the thin walls and floors so I could hear people doing normal things like talking, sneezing, walking around, etc. I was there alone but couples may not like the... More 

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Tim W, Front Office Manager at TownePlace Suites Tempe, responded to this review

We appreciate you taking the time to provide valuable feedback about your experience at the TownePlace Suites by Marriott Tempe. It is our goal to exceed your expectations and we’re sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our service for all of our guests and your survey will... More 

Victoria
Top Contributor
90 reviews 90 reviews
47 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is certainly nothing special. Staff are admittedly friendly but doesn't really make up for some shortcomings. First, the pluses: pool is nice, front desk area is newly renovated, beds are actually very comfortable and the free wifi stays well connected. The minuses: while across the street from the Arizona Mills mall, this is not the best area in... More 

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Tim W, Manager at TownePlace Suites Tempe, responded to this review

I appreciate you taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 15, 2015

This hotel is located near the Arizona Mills mall. In fact you can walk to the mall from the hotel. The rooms are good. My room had a kitchen with basic utensils to cook. The rooms have a fresh look. The swimming pool is good. The breakfast needs variation. It is almost the same each day and after some days... More 

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Tim W, Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites by Marriott Tempe. We are delighted to have you share your experience at our hotel with other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. It was our pleasure having you stay with us and we look... More 

Vancouver, Canada
Top Contributor
157 reviews 157 reviews
32 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed February 2, 2015 via mobile

Great, friendly staff always make up for any product deficiencies. Having stayed in several other hotels of this brand, this was not the best. The most limited breakfast choices, not well supervised. The suite was good, though. Booked on points so can't complain too much! We prefer a king bed rather than their queen which seems more like a double.

Was this review helpful? Yes
Tim W, Manager at TownePlace Suites Tempe, responded to this review

We appreciate you taking the time to provide valuable feedback about your experience at the TownePlace Suites by Marriott Tempe. It is our goal to exceed your expectations and we’re sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our service for all of our guests and your survey will... More 

Oak Park, Michigan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

Don't be fooled by the surrounding location. This location is quiet on the grounds and has a relaxing atmosphere inside and out. The staff is accommodating, hot and cold complimentary breakfast is decent, my suite was perfect with a full kitchen. Enjoyed sitting around the outdoor firepit with out her hotel guests in the evening chatting and taking in the... More 

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Tim W, Manager at TownePlace Suites Tempe, responded to this review

Thank you so much for staying with us and for letiing others know about your stay. Thanks also for the high marks and kind words. I will be sure to share them with our staff. I hope this means we will see you again on your next visit to the Phoenix/Tempe area. Thanks again and safe travels! More 

Durham, North Carolina
1 review
3 of 5 stars Reviewed January 2, 2015

Other than some outdated carpet, this room exceeded expectations. It was tastefully appointed (other than the eyesore carpet). We got the 2-bedroom suite (a mini-apartment really) at the end of the of the main building, which was very large and nice. A fully stocked kitchenette with a full size fridge/freezer and a 2-burner stove (but without an oven). The bathroom... More 

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Tim W, Manager at TownePlace Suites Tempe, responded to this review

Thank you so much for staying with usand for taking the time to provide us your feedback. I am sorry that your first night with us was not very restful. I apologize for the guest that disturbed you for during your stay. I am happy that you were able to rest better on the second night. It is unfortunate that... More 

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