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TownePlace Suites Tempe

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5223 South Priest Drive, Tempe, AZ 85283
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Best prices for: 1 room 1 guest
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75 Reviews from our TripAdvisor Community

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Traveler rating
    34
    23
    12
    4
    2
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indio, California
Top Contributor
51 reviews 51 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 23, 2015

We always like staying here when we visit Tempe/Phoenix. The rooms are nice, comfortable, and relaxing. There is a little kitchenette and refrigerator in the room, so you can keep leftovers and snacks. Breakfast was decent. Cereal, toast, fruit, eggs & sausage. Not bad. There is a Walmart not far away for necessities. Arizona Mills is just down the street.... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites by Marriott Tempe at the Arizona Mills Mall. We are delighted to have you share your experience at our hotel with other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. It was our pleasure having you stay... More 

Chula Vista, California
Top Contributor
152 reviews 152 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 19, 2015

Choose this for its convenience and proximity to I10 freeway, easy on, easy off. Some good places to eat near the hotel which was a plus. The hotel staff was friendly, rooms clean and comfortable with a small kitchenette. Would stop here again.

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Tempe by the Arizona Mills Mall. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this important goal. We look forward to seeing you again when your travels bring you back to the Valley. Kind Regards, Michael & Team More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 19, 2015

In celebration of my birthday I decided to visit Arizona and we stayed at TownePlace Suites Tempe at Arizona Mills Mall. I had called a couple days prior to my stay and spoke with Erica, who was very polite and answered my questions. Upon check in my friend and I was greeted by a smiling, bright eyed, vibrate, older employee... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Tempe at the Arizona Mills Mall. My Team and I are pleased to know that we have exceeded your expectations for your birthday celebration stay with us. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in... More 

Phoenix, Arizona
2 reviews
1 of 5 stars Reviewed April 12, 2015

When my family and I arrived, the front desk clerk was unpleasant and did not seem to know what she was doing. She over drafted my account by a whole lot for only 2 nights. When I told her of what she had done she tried denying it. I know that my opinion might not be worth much because the... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

Grand Junction, Colorado
1 review
1 of 5 stars Reviewed April 11, 2015

Marriott Elte Rewards member for over a decade. reservation bungled, and was sent next door to the Marriott TownePlace Suites at 10:45 pm. We were totally not expected. Room phone was dead, and didn't get fixed until the next afternoon. Took considerable effort to get housekeeping to clean the room. After 2 visits to the front desk, I finally got... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you taking the time to provide valuable feedback about your experience at our hotel. It is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. My team and I care very deeply for our guests and want them to have a wonderful and problem free experience at our property.... More 

Reno, Nevada
Contributor
19 reviews 19 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 5, 2015

This is a great place to stay for families. We had no problems with check-in, our room was all ready to go when we arrived. We stayed in a suite with two separate rooms, one with a king bed and one with a queen. There was also a kitchenette (dishwasher, fridge & freezer and stove) and a living and dining... More 

Was this review helpful? Yes 1
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for taking the time to provide such a detailed review of the TownePlace Suites Tempe. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. We use this feedback to ensure that we continuously make improvements based... More 

Denver, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 27, 2015

Stayed with my family on our last night of vacation. Wanted room to spread out and pool for the kids. The hotel is a little dated but clean. I was most impressed by the customer service. I stayed at some upscale (pricey) hotels during this vacation and all should be ashamed. This hotel has the best customer service that I... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites by Marriott Tempe. We are delighted to have you share your experience at our hotel with other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. It is wonderful to have our team members recognized and I will... More 

2 reviews
2 of 5 stars Reviewed March 23, 2015

I made a reservation via my work's travel agent 5 weeks in advance. When we arrived, it was discovered they were out of hotel rooms--due to spring training and apparently other guests who have stayed longer than 1 month's time. The manager sent us to another hotel, who only had 1 room and that was not announced, either. My group... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

I appreciate you taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

missouri
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 23, 2015

The staff was very nice and helpful. Rooms were clean and grounds well kept. The "early bird" manager was great. It' right across the street from Arizona Mills Mall and only about 10 minutes away from ASU campus. also close to freeway so you can get anywhere fairly fast. Would stay here again.

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Tempe by the Arizona Mills Mall. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this important goal. It’s wonderful to have our team members recognized and I will be sure to share your comments with them during our daily meetings. We... More 

1 review
5 of 5 stars Reviewed March 2, 2015

I was here for a week, the staff are super friendly, the rooms are really nice! Nice area. They made sure I was comfortable. Arizona mills mall is right down the street! I'd definitely stay here again!

Was this review helpful? Yes
Douglas T, General Manager at TownePlace Suites Tempe, responded to this review

Thanks so much for your review! We're glad you enjoyed your stay. Please come back and see us if you are needing accommodations in our area again! More 

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