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TownePlace Suites Tempe

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5223 South Priest Drive, Tempe, AZ 85283
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TownePlace Suites Tempe
TownePlace Suites Tempe
TownePlace Suites Tempe
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At a glance

76%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Breakfast
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TownePlace Suites Tempe
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    79 Reviews from our TripAdvisor Community

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    Traveler rating
      36
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    23
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (24)
    Date | Rating
    • English first
    • Italian first
    • Japanese first
    • Any
    English first
    • All months
      (79)
    • Mar-May only
      (28)
    • Jun-Aug only
      (16)
    • Sep-Nov only
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      (20)
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    Phoenix, Arizona
    Level Contributor
    87 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The location of this hotel is very good, just off I-10 and across the street from Arizona Mills Mall. The summer deals $99 for a 2 room suite with fully furnished kitchen was right in my budget. The breakfast is the mornings is a nice plus.

    Was this review helpful? Yes
    Albuquerque, New Mexico
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    My Husband surprised my twin and myself for our birthday. I am from New Mexico and she is from Pennsylvania. Shemika the front desk clerk was friendly and welcoming. As soon as you walk into the hotel Shemika is there to welcome you with her warm and friendly smile. Shemika she is the person you definitely want working for you.... More 

    Was this review helpful? Yes
    Lancaster, Pennsylvania, United States
    2 reviews
    5 of 5 stars Reviewed 2 weeks ago

    My brother in law surprised my twin and myself for our birthday. I am from pa and she is from nm. Shemika the front desk clerk was the friendly and most accommodating person I have ever met in a hotel. Shemika is the person you definitely want working for a hotel. She has the best customer service skills I have... More 

    Was this review helpful? Yes
    Douglas T, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you so much for taking the time to write and post such kind words. We appreciate it. Please come back and see us soon! More 

    Scottsdale, Arizona
    Level Contributor
    15 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    We refrain from submitting reviews that are emotionally based. Many reviewers will criticize a hotel based on external factors that have nothing to do with their stay. Traveling for funerals, family reunions and graduations are a few stress induced travel reasons a review might be influenced besides the stay. We travel on business and Staycations. This hotel is located in... More 

    Was this review helpful? Yes 1
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    I appreciate you taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

    Indio, California
    Level Contributor
    56 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    5 of 5 stars Reviewed May 23, 2015

    We always like staying here when we visit Tempe/Phoenix. The rooms are nice, comfortable, and relaxing. There is a little kitchenette and refrigerator in the room, so you can keep leftovers and snacks. Breakfast was decent. Cereal, toast, fruit, eggs & sausage. Not bad. There is a Walmart not far away for necessities. Arizona Mills is just down the street.... More 

    Was this review helpful? Yes
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you for your review of the TownePlace Suites by Marriott Tempe at the Arizona Mills Mall. We are delighted to have you share your experience at our hotel with other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. It was our pleasure having you stay... More 

    Chula Vista, California
    Level Contributor
    152 reviews
    34 hotel reviews
    common_n_hotel_reviews_1bd8 79 helpful votes
    4 of 5 stars Reviewed May 19, 2015

    Choose this for its convenience and proximity to I10 freeway, easy on, easy off. Some good places to eat near the hotel which was a plus. The hotel staff was friendly, rooms clean and comfortable with a small kitchenette. Would stop here again.

    Was this review helpful? Yes
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you for your review of the TownePlace Suites Tempe by the Arizona Mills Mall. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this important goal. We look forward to seeing you again when your travels bring you back to the Valley. Kind Regards, Michael & Team More 

    Level Contributor
    5 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed April 19, 2015

    In celebration of my birthday I decided to visit Arizona and we stayed at TownePlace Suites Tempe at Arizona Mills Mall. I had called a couple days prior to my stay and spoke with Erica, who was very polite and answered my questions. Upon check in my friend and I was greeted by a smiling, bright eyed, vibrate, older employee... More 

    Was this review helpful? Yes 1
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you for your review of the TownePlace Suites Tempe at the Arizona Mills Mall. My Team and I are pleased to know that we have exceeded your expectations for your birthday celebration stay with us. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in... More 

    Phoenix, Arizona
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed April 12, 2015

    When my family and I arrived, the front desk clerk was unpleasant and did not seem to know what she was doing. She over drafted my account by a whole lot for only 2 nights. When I told her of what she had done she tried denying it. I know that my opinion might not be worth much because the... More 

    Was this review helpful? Yes 1
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you for taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

    Grand Junction, Colorado
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed April 11, 2015

    Marriott Elte Rewards member for over a decade. reservation bungled, and was sent next door to the Marriott TownePlace Suites at 10:45 pm. We were totally not expected. Room phone was dead, and didn't get fixed until the next afternoon. Took considerable effort to get housekeeping to clean the room. After 2 visits to the front desk, I finally got... More 

    Was this review helpful? Yes 1
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you taking the time to provide valuable feedback about your experience at our hotel. It is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. My team and I care very deeply for our guests and want them to have a wonderful and problem free experience at our property.... More 

    Reno, Nevada
    Level Contributor
    19 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    4 of 5 stars Reviewed April 5, 2015

    This is a great place to stay for families. We had no problems with check-in, our room was all ready to go when we arrived. We stayed in a suite with two separate rooms, one with a king bed and one with a queen. There was also a kitchenette (dishwasher, fridge & freezer and stove) and a living and dining... More 

    Was this review helpful? Yes 1
    Michael L, General Manager at TownePlace Suites Tempe, responded to this review

    Thank you for taking the time to provide such a detailed review of the TownePlace Suites Tempe. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. We use this feedback to ensure that we continuously make improvements based... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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