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TownePlace Suites Tempe

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5223 South Priest Drive, Tempe, AZ 85283
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1 room 1 guest
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TownePlace Suites Tempe
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84 Reviews from our TripAdvisor Community

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Traveler rating
    37
    27
    13
    4
    3
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27
11
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (84)
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    (28)
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    (21)
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Honolulu, Hawaii
1 review
4 of 5 stars Reviewed 1 week ago

So we stayed here for 9 days. Overall we had a great time here. The only things that weren't so good was first off our shuttle driver got into it with airport security who was being kind of a banana. So here we are weary travelers at 11pm at night watching them go back and forth.At one point the security... More 

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the town
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel has horrible management and staff. Font desk employees are rude and unprofessional thus... Shemeeka, Valeria, and Erica. I heard that they (hotel staff) actually got an Airline pilot fired from his/her job, for setting up an airport shuttle time. Be aware of loud dogs barking in rooms when your trying to sleep, and A/C vents blowing cold air... More 

Was this review helpful? Yes 2
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

I appreciate you taking the time to provide feedback about your experience at our hotel. It is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our service and experience for all of our guests and I would like to invite you... More 

Binghamton, NY
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family of 4 and cat for two night stay. Clean, well-appointed, and comfortable. Nice fitness room. Everything clean there too. Breakfast was nice, though more limited than some. Absolutely no complaints.

Was this review helpful? Yes
Carlos R, Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Tempe by the Arizona Mills Mall. My Team and I are pleased to know that we have exceeded your expectations for your families Staycation. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. We... More 

Brecksville, Ohio
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So I was a little disappointed when I checked in - I reserved the 2BR suite and the living area was very small with a ... lets be honest, crappy sofa bed. But that's the only negative thing I can say. The bedrooms were sized just fine & the beds were Marriott comfy! The pool (outdoors) is average sized for... More 

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Carlos R, Front Office Manager at TownePlace Suites Tempe, responded to this review

Thank you for taking the time to review the TownePlace Suites Marriott Tempe on TripAdvisor. We are delighted that your stay with us was enjoyable. We are sorry to hear that the living space and sofa bed in your room did not quite meet your expectations but we are pleased to know that you still slept well in the other... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My family spent 2 nights here on the hottest weekends in Tempe! But all was great. Our 2 bedroom suite was very clean and very comfortable. We heard nothing from neighbors in any direction. The pool is small with very little shade provided, however from mid afternoon on, shade from the buildings was abundant. We had the kindest desk employee... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Tempe by the Arizona Mills Mall. We are glad you and your family were able to cool down in our pool during Tempe’s recent heat wave. It’s also wonderful to have our team members recognized and we will be sure to share your comments with them during our daily team meetings.... More 

Phoenix, Arizona
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 20, 2015

The location of this hotel is very good, just off I-10 and across the street from Arizona Mills Mall. The summer deals $99 for a 2 room suite with fully furnished kitchen was right in my budget. The breakfast is the mornings is a nice plus.

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Marriott Tempe by the Arizona Mills Mall. We are delighted to have you share your experience at our hotel with other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. It was our pleasure having you stay with... More 

Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

My Husband surprised my twin and myself for our birthday. I am from New Mexico and she is from Pennsylvania. Shemika the front desk clerk was friendly and welcoming. As soon as you walk into the hotel Shemika is there to welcome you with her warm and friendly smile. Shemika she is the person you definitely want working for you.... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites Tempe by the Arizona Mills Mall. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this important goal. It’s wonderful to have our team members recognized and I will be sure to share your comments with them during our daily meetings. We... More 

Lancaster, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed July 20, 2015

My brother in law surprised my twin and myself for our birthday. I am from pa and she is from nm. Shemika the front desk clerk was the friendly and most accommodating person I have ever met in a hotel. Shemika is the person you definitely want working for a hotel. She has the best customer service skills I have... More 

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Douglas T, General Manager at TownePlace Suites Tempe, responded to this review

Thank you so much for taking the time to write and post such kind words. We appreciate it. Please come back and see us soon! More 

Scottsdale, Arizona
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 8, 2015

We refrain from submitting reviews that are emotionally based. Many reviewers will criticize a hotel based on external factors that have nothing to do with their stay. Traveling for funerals, family reunions and graduations are a few stress induced travel reasons a review might be influenced besides the stay. We travel on business and Staycations. This hotel is located in... More 

Was this review helpful? Yes 1
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

I appreciate you taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your less than satisfactory experience and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for... More 

Indio, California
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 23, 2015

We always like staying here when we visit Tempe/Phoenix. The rooms are nice, comfortable, and relaxing. There is a little kitchenette and refrigerator in the room, so you can keep leftovers and snacks. Breakfast was decent. Cereal, toast, fruit, eggs & sausage. Not bad. There is a Walmart not far away for necessities. Arizona Mills is just down the street.... More 

Was this review helpful? Yes
Michael L, General Manager at TownePlace Suites Tempe, responded to this review

Thank you for your review of the TownePlace Suites by Marriott Tempe at the Arizona Mills Mall. We are delighted to have you share your experience at our hotel with other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable to us. It was our pleasure having you stay... More 

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