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All 46 Tempe hotels

Holiday Inn Express Hotel & Suites Tempe

2.5 of 5 Hotel   |   1520 West Baseline Road, Tempe, AZ 85283 (Formerly AmeriSuites Tempe/Arizona Mills)
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76%
Ranked #17 of 46 hotels in Tempe
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
marwan r Doha, Qatar
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73 people have reviewed this hotel

Traveler rating
    36
    20
    9
    3
    5
See reviews for
12
14
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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English first
Doha, Qatar
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clean, great beds, excellent staff BUT extremely noisy next to major streets. At the time We stayed, there were bikers who were testing their bikes all night after midnight. After they left, the noise was still unbearable and it was difficult to sleep. Great place but horrible location leading to terrible noise. Would not stay there again

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Weston, Florida
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 11, 2014

Our second stay at this Holiday Inn Express was as good as our first. We made it our business to fit this hotel into our itinerary based on our earlier stay. Terrific in all respects. Our room was extremely comfortble, clean and attractive. A small but important feature was the constant fan-only setting goes a long way to make things... More

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Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014

We stayed this past weekend. We absolutely love this hotel. The staff is amazing. I would like to comment on the manajer, Joe King. He is such a wonderful person. We had several issues, he handled them all. Our luggage was delayed upon our arrival, he made sure United brought them to our hotel as we had switched en route... More

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Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

It was our pleasure to have you as our guests again! We are always willing to assist our guests with whatever help we can. We look forward to seeing you on your return trip. Thank you for the wonderful comments regarding our property. Joe King AGM Holiday Inn Express More

Fort Worth, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 1, 2014

Was in town to run the Rock n Roll Marathon and decided to make this Holiday Inn Express my home base. The location of the hotel is great. You are walking distance to the mall and a few restaurants. - Hotel Staff: Not the best service in the world but, of course, you get what you pay for - Free... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear BennieBlanco, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service you received prevented you from fully enjoying your time at the hotel. We do appreciate the high score for Value. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from... More

Ontario, California
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 15, 2013

This hotel is in a great location right off the 1-10. Rooms were spacious and comfortable. However the service was aboustely horrible. The front desk staff were the worst I have ever experienced at a HI Express.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Tanaug, Thank you for having taking the time to write your comments. It is good to know you found our location convenient. Your feedback is extremely important to us. Your comment about the unacceptable level of staff service received has been conveyed to the appropriate department for necessary improvements. Rest assured this will certainly be looked into. Once again,... More

Pasadena, California, United States
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2013

This is the second time we have stayed at this hotel. It is a hotel that seems to pay special attention to cleanliness. The rooms are very well appointed and immaculate, as are all the common areas in the hotel. The pool area is also very nicely appointed and the water in the pool and hot tub were clean and... More

Was this review helpful? Yes 1
Florissant, Missouri
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 27, 2013

I stayed over 3 nights while in town for business. The hotel is clean and comfortable with large rooms. My room had a separate sitting area with a chair and loveseat. There was a large desk for working with data ports and a refrigerator and coffee machine in the room. The room also had a thermostat which made it easy... More

Was this review helpful? Yes 2
Alamo, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 22, 2013

Sheets didn't fit the bed, kept coming up off the mattress which exposed the plastic mattress cover. It was terrible. We are no longer going to stay at Holiday Inn, we spent 3 nights in different Holiday Inn Express and each one had a plastic sheet cover over the mattress. It was uncomfortable and hot. By By HIE.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear vickialamo, We greatly value your comments and would like to thank you for taking the time to write a review. I have noted that you experienced inconvenience and discomfort with the bed and mattress during your stay and would like to extend my most sincere apologies for this. Your comments have been noted and your review will be used... More

Cottonwood, Arizona, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

we stayed this last weekend, and went to a concert, and then Ikea and Costco. CLose to everything that we needed. Rooms are huge, and well furnished. Mattress seems to be old and covered with a plastic cover under the sheets, which was uncomfortable. Breakfast was great as usual. We always pick HI Express when we travel. Staff was very... More

Was this review helpful? Yes 2
Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2013

I stayed here on business just last week. It was very centrally located, the room was huge, very comfortable and clean.. and omg. .the mattress! I am trying to buy one now. I loved it. Nice hotel. Definitely recommend it. :)

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites Tempe

Also Known As:
Holiday Inn Express Hotel And Suites Tempe
Holiday Inn Tempe
Holiday Inn Express Tempe
Tempe Holiday Inn
Address: 1520 West Baseline Road, Tempe, AZ 85283 (Formerly AmeriSuites Tempe/Arizona Mills)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Tempe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tempe 2.5*
Official Description (provided by the hotel):
Welcome to the Tempe, Arizona, Holiday Inn Express hotel. For a convenient location in a lively city, stay at the Tempe Holiday Inn Express Hotel and Suites, just 12 miles from downtown Phoenix. Our Arizona hotel, which is six miles from Phoenix Airport (PHX) and 20 miles from Scottsdale Airport (SDL), keeps you close to both business districts and desert landscapes with pristine parks. Downtown Phoenix includes the corporate locations of businesses like Honeywell and US Airways. From the American Heart Association to Wells Fargo, a diverse range of Phoenix corporations conveniently surround our Tempe hotel. And to make your trip easier, we offer flexible hotel meeting space with catering and a business center to help you host your next event. Leisure travelers can enjoy shopping, watching IMAX or playing at the interactive GameWorks next door at the Arizona Mills Mall. Or escape to a new world at a popular Arizona attraction such as the Phoenix Zoo in Papago Park or the Hawaiian-themed Big Surf Water Park near our Tempe hotel. Our studio-suite Phoenix hotel gives you the comfort and amenities you deserve. Stay Smart at this Tempe hotel that offers several choice amenities such as an outdoor heated pool and whirlpool, hotel-wide wireless Internet access and a hot breakfast bar served daily. Check out our great Phoenix hotel deals and rates and book your reservation at the Holiday Inn Express Tempe hotel now. ... more   less 
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