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All 46 Tempe hotels

Holiday Inn Express Hotel & Suites Tempe

2.5 of 5 Hotel   |   1520 West Baseline Road, Tempe, AZ 85283 (Formerly AmeriSuites Tempe/Arizona Mills)
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Ranked #22 of 46 Hotels in Tempe
A recent review
3 of 5 stars reviewed 4 weeks ago
PhoenisSunDog Chesterfield, Michigan
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82 reviews from our community

Traveler rating
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    10
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chesterfield, Michigan
Top Contributor
178 reviews 178 reviews
67 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Convent location but needs a little TLC. The carpeting the room was worn in spots with a couple snags. The hotel is right new to Arizona Mills mall so food and shopping are close by. Pool looked nice. Did not use.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear PhoenisSunDog, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We are pleased that you liked our location. Hence, we are sincerely sorry you had some issues with the condition of the property. Your comments are being shared... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

When we landed in Phoenix for a girls basketball tournament (July 2014) we had no idea where we were going to sleep that evening as the hosting resort was booked solid. The resort told us to try the Holiday Inn Express on Baseline just a quarter mile from the resort. When we checked in at midnight we were pleasantly surprised... More

Was this review helpful? Yes 2
Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you so much for taking the time to review our property. We are so glad you enjoyed your time with us. I have shared your comments with our staff. We look forward to hosting you again should your basketball tournament bring you back to the Tempe area. D. King AGM / GEC More

Chinle, Arizona
Top Contributor
68 reviews 68 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 23, 2014

When we are in town, to visit family, to shop or fly out of Phoenix, we stay here! It is in a convenient location, near a mall, restaurants, stores, gas stations, and close to freeway entrances. It is always clean and maintained well. Rooms, elevators, and laundry rooms are clean. The pool is not too tiny, the hot tub works... More

Was this review helpful? Yes 1
Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

We really appreciate your loyalty to our hotel. Thank you for commenting on all aspects of the hotel and our amenities. We strive to make sure every guest has a wonderful stay. We look forward to your future visits with us. The in room movies are a definite plus and are very popular amongst many of our guests. D. King... More

Okinawa, Japan
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

This place is standing beside of Arizona mills and very convenient location for shopping and eating. Room was clean and well maintained. I spent 2 nights and relaxed after my business meetings.

Was this review helpful? Yes 1
Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Very pleased to know you were able to relax after your business meetings. Hopefully you were able to take advantage of our proximity to the mall and unwind. Thank you for reviewing our property. We look forward to seeing you again. D. King AGM / GEC More

khobar
Top Contributor
97 reviews 97 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 19, 2014

I spent there for a whole week when I was attending my brother’s graduation; he recommended to me. The room is spacious and the bed is comfy and there is a setting area with a sofa and a chair. There is also a desk if you want to finish some business work in addition to a nice flat TV. So,... More

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Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Glad you found the room to be ideal for your needs. Congratulations to your brother for graduating. Should your travel plans bring you back to the Tempe area, we look forward to seeing you again. Thank you for commenting on our property. Hopefully you were able to spend some free time at the mall and relax in our spacious rooms.... More

Clinton, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2014

I stayed here with a friend and her 18 month old son who was relocating to the area. The hotel is conveniently located right off the interstate and has several restaurants and shopping centers nearby as well. The room was decently sized, with two queen beds, a desk, and a comfortable chair and ottoman. It also had had a small... More

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Houston, Texas
Top Contributor
57 reviews 57 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 8, 2014

Have stayed here before and had the same experience . Very helpful finding the right golf course to play. The front desk printed out several options and listed by rating and price. That was very helpful.

Was this review helpful? Yes
Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

There are many great places to play in Arizona. As an avid golfer I truly enjoy living here. We really appreciate the comments regarding our property. We hope to see you again in the future. D. King AGM / GEC More

Laguna Niguel, California
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2014

This hotel is only two blocks off interstate 10 and it is easily accessed. It is centrally located when visiting the greater Phoenix, AZ area. The hotel is next to a shopping center, great restaurants in walking distance and a drugstore across the street. The hotel was clean and comfortable.

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Doha, Qatar
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2014

Clean, great beds, excellent staff BUT extremely noisy next to major streets. At the time We stayed, there were bikers who were testing their bikes all night after midnight. After they left, the noise was still unbearable and it was difficult to sleep. Great place but horrible location leading to terrible noise. Would not stay there again

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear marwan r, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness, bed and staff. However, we’re sorry about the noise during your stay. We will look into this concern. I assure you the feedback of our hotel will be reviewed... More

Weston, Florida
Top Contributor
53 reviews 53 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 11, 2014

Our second stay at this Holiday Inn Express was as good as our first. We made it our business to fit this hotel into our itinerary based on our earlier stay. Terrific in all respects. Our room was extremely comfortble, clean and attractive. A small but important feature was the constant fan-only setting goes a long way to make things... More

Was this review helpful? Yes
Donald K, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

It was our pleasure to have you as our guests. We all agree the constant fan setting goes a long way. We really appreciate your comments on our property and I have posted them to share with all the staff. We hope to see you guys again in the future should your travels bring you back to the area. D.... More

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Additional Information about Holiday Inn Express Hotel & Suites Tempe

Address: 1520 West Baseline Road, Tempe, AZ 85283 (Formerly AmeriSuites Tempe/Arizona Mills)
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tempe 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express Hotel And Suites Tempe
Holiday Inn Tempe
Holiday Inn Express Tempe
Tempe Holiday Inn

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