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Holiday Inn Express & Suites Phoenix Tempe University

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1031 East Apache Boulevard, Tempe, AZ 85281 (Formerly Tempe University Inn)
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1 room 1 adult
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Holiday Inn Express & Suites Phoenix Tempe University
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71 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

First off, Deandrea, is one of the greatest employees I have ever came across. We had credit card trouble, but instead of turning us away, he took the time to help us figure out our problem. Along with making sure our stay was still very nice. The hotel is a bit old, but it's still very well kept! The room... More 

Helpful?
Thank Tasha T
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Tasha T ~ Thanks for a great review! We are glad you enjoyed your stay and that Deandrea took care of you. We will make sure and pass along the great feedback. We look forward in seeing you again the next time your travel plans bring you back to Tempe. Take Care! More 

Albuquerque, New Mexico
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are a lot of good things about the hotel. Walking distance to ASU (We were visiting there) Friendly, helpful, acoomodating staff Clean and well-kept up Linens were good and bed was comfortable. So, a couple of comments about the bathroom though, I stayed in a handicapped room (though I do not require one, it was what was available). The... More 

Helpful?
Thank Maribeth T
Angie M, Regional Director of Sale at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Maribeth T ~ Thanks for taking the time to write a review! We value your feedback... We are glad our property worked for you while visiting ASU.. We appreciate the feedback on the ADA room and we will look into this... also we will have our engineering department take a look at the countertop. Thanks again! More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I find HIE to be comfy and predictable which isn't necessarily easy to find. Relatively quiet, friendly service and a respectable free breakfast. I visited during a large sporting event in town and it was still quiet.

Helpful?
Thank MICAH B
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Micah B ~ Thanks for taking the time to write a review about your recent experience. We value your feedback and we are glad that our property is what you expected... We hope to see you back again the next time your travel needs bring you to Tempe. Take Care! More 

Tacoma, Washington
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

We were in town for a quick over night on our way north. We called ahead to advise we'd be checking in late and would like to have extra pillows in our room. We were happily accommodated! Both at check in and departure, we received warm and courteous service. Our room was clean and beds very comfy, especially with our... More 

Helpful?
Thank clehua
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Clehua ~ Thanks for the review! We appreciate your feedback as it only helps us improve ourselves. I am glad that the staff was able to accommodated your request and had your room with the extra pillows ready for your late arrival. Thanks again! More 

Colorado Springs, Colorado
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 15, 2015

Staff is friendly and accommodating. Made recommendations for local venues and shuttled us to dinner so we could relax and enjoy our meal with wine and stay safe. Nice and clean rooms, lobby and aisle ways

Helpful?
Thank Ann C
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Ann C ~ Thanks for taking the time to write a review on Tripadvisor. We love hearing from our guest. We are glad you were able relax and utilize our shuttle. We look forward in having you back the next time your travel needs bring you to Tempe. More 

Decatur, Illinois
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 12, 2015

The front desk person was great - helpful with maps, dining suggestions, etc. We did use the shuttle and our driver was very safe and professional. I do wish the hot tub was not so close to the busy street. We were here for a very brief stay so we didn't have much time to explore the area. The room... More 

Helpful?
Thank slourash
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Dear slourash; Thanks for taking the time to write a review. We are glad you enjoyed your stay and our staff took care of you on your short visit to Tempe. We look forward in seeing you again the next time your travels bring you to Tempe. More 

Huntington Beach, California
1 review
5 of 5 stars Reviewed December 2, 2015

My wife and I arrived late afternoon on a Sunday without a reservation. Jacquelin was at the counter and welcomed us as we came in. We told her we needed a room for just one night and that we had been staying at a Holiday Inn Express in Oro Valley. We wanted to cut a couple hours out of our... More 

Helpful?
Thank Ganoster
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Ganoster ~ What a great review! We love hearing from our guest and about their experience at our property. I am glad Jacqueline was able to take great care of you and next time you are in Tempe you will have to plan for a week.... Take Care! More 

Seattle, Washington
Level Contributor
158 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 23, 2015

This is a okay motel. Nothing to get excited about, but it is reasonably acceptable. Pluses: Breakfast included- not extensive, but filling and entirely edible. Good, borderline great, beds and pillows. Strong, hot shower. Small business center. Exercise room. Pool, just slightly larger than a hot tub. Nice service staff. Lots of plugs for charging all your electronics. Downside: No... More 

Helpful?
Thank Apoet2
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Apoet2~ Thanks for taking the time to write a review. We love hearing from our guest and so do our future guest. We are glad that our property worked out for your needs while in Tempe. Thanks again! More 

Winchester, California
Level Contributor
19 reviews
5 of 5 stars Reviewed October 14, 2015

Wonderful staff, great location. Can walk to the mall from hotel. Grand babies enjoy the large King bed and area in the room. Service dog loves the staff and their professional kindness and help. Thank you Renee, Jacquelyn, and Megan, these woman are beyond the term "professional" and they made my stay again feel comfortable, safe and welcomed!

Helpful?
Thank CynKay13
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

CynKay13 - Thank you for your kind words about our sister hotel... We will make sure and pass along the kind words... If you are ever near ASU we hope that you will think of our location. Take Care! More 

Lafaye
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 13, 2015 via mobile

Airport shuttle service was good, room clean, bed was good. Common areas seemed dated. Ok for a lower priced hotel. Other HDs in the area that are more updated. Free breakfast was your below average reheated items. No fresh fruit. Week coffee etc....

Helpful?
Thank Doug H
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Doug H ~ Thanks for your review! It is feedback like yours that only helps us improve ourselves. We are glad the property did work out for you and will look into the concerns you mention. We value you as a guest and hope to see you again the next time your travel needs bring you back to Tempe. More 

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