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Holiday Inn Express & Suites Phoenix Tempe University

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1031 East Apache Boulevard, Tempe, AZ 85281 (Formerly Tempe University Inn)
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Holiday Inn Express & Suites Phoenix Tempe University
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Holiday Inn Express & Suites Phoenix Tempe University
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54 reviews from our community

Traveler rating
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    10
    2
    3
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13
11
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, MN
Top Contributor
78 reviews 78 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 5, 2015

We stayed at 3 HIE hotels while on a 2 week "snow bird" vacation around AZ and NM and while this is an OK hotel I'd stay between 2-3 stars at best. No problems with cleanliness but room decor was a bit shabby, breakfast area was pathetic (food was OK but tiny area, go eat in the lobby which was... More 

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Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

SE_MN_warmth_seekers - Thanks for taking the time to write a review and thank you for your loyalty! We value your feedback as it helps us improve ourselves. We are glad the location worked out for you. Being a conversion property we did make some changes and added the breakfast area. (Before they didn't have one) so with the additional seating... More 

Thousand Oaks, CA
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 3, 2015

Staff here are excellent. Free shuttle was a godsend from the airport. Driver arrived quickly and was very helpful with local information. Front desk stored our bags and even loaded them on the shuttle after we had checked out in the evening of the next day. Shuttle driver not only took us to a local restaurant, but picked us back... More 

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Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Ocean4ever ~ Thanks so much for your great review.. We value your feedback as it only helps us improve ourselves and it also helps our future guest. We are glad that having a shuttle helped you out during your stay. It is always nice to hear that our shuttle driver is very accommodating. Look forward in having you back as... More 

Calgary, Canada
Top Contributor
133 reviews 133 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 26, 2015

Had a good sleep and decent rest for 5 nights on a recent golf trip. Breakfast was ok for me cereal ect, father in law enjoyed the glutin free bagels, nice touch holiday inn!. Rest was pretty basic but comfortable and a reasonable price.

Was this review helpful? Yes 1
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Grant L ~ Thanks so much for taking the time to write a review about your recent stay. And thanks for choosing to stay with us while on your golfing get a way... We are glad our property worked for your stay while in Tempe. We hope to see you again soon the next time your travel needs bring you... More 

Vaughan, Canada
Top Contributor
73 reviews 73 reviews
43 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 8, 2015

Stayed here for 4 nights and received great services from front desk staff who are friendly and helpful. The room is average but location is good near ASU, airport and other major attractions. The one thing that I hope the management can fix is the weak WiFi signal in the room. I had to stand near to door for a... More 

Was this review helpful? Yes 2
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

YorkRegionYnot ~ Thanks for taking the time to write a review. We value your feedback.. We are glad our property worked for your trip to Tempe. We appreciate your comments and will make sure we address the WiFi signal. You did mention that you will be coming back to the area and if you do choose to stay with us... More 

Bradford West Gwillimbury, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 4, 2015 via mobile

Had a great five day stay here the week of Super Bowl. Staff were great, very helpful and friendly. The location was great, lots around. Really liked the free shuttle, they do airport pick-up/drop off as well they'll take you anywhere within the area including Arizona Mills (great mall) and the Tempe Market Place among others. Unfortunately we got three... More 

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Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Amy R ~ Thanks for taking the time to write a great review! We value the feedback from all of our guest. We appreciate you staying with us during Super Bowl weekend and hope you enjoyed the game. We hope the next time your travel needs bring you to Tempe you will think of us again. Take Care! More 

Madison, Wisconsin
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 11, 2015

I stayed here for a week while attending a conference. The staff was always available and attentive. I was in a two-bed suite, that includes a sofa and modest extra space and a small frig. The room was quiet, but there was some hallway noise until 9pm or so. The included breakfast was well done for this class -- fresh... More 

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Angie M, Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Tom W ~ Thanks for a great review! We love hearing from our guest! We are glad our property worked out for you while attending a conference here in Tempe. We are glad our staff was able to take care of your needs and you enjoyed the breakfast. Feedback like yours help our future guest so thanks again! We hope... More 

Vienna, Virginia
Top Contributor
117 reviews 117 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 16, 2014

I picked this hotel because I needed to be near ASU and so this was the place. The hotel was clean, my room comfortable and I had a great night sleep. The breakfast was the usual HIE fare, which I like. There is a great bar to get a drink, burger and watch a game or two about a block... More 

Was this review helpful? Yes 1
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Mohawk Thanks for taking the time to write a revils about your recent stay. We are glad our property worked out well for you while you were visiting ASU. We look forward in seeing you again the next time your travel needs come to Tempe. Take Care! More 

Rolling Meadows, Illinois
Top Contributor
210 reviews 210 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 15, 2014

Not a luxury hotel, but definitely a nice hotel only a block away from the Arizona State University campus. Friendly staff, clean rooms, nice breakfast, what more do you need? The hallways could have been cleaned more regularly but everything else was in great shape.

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Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Moosenearchicago0 Thanks for your review. We appreciate your feedback about your recent stay. We are glad our property worked out for you while you were in Tempe. We appreciate your comments about the carpet and will make sure this is addressed as we strive to have the cleanest property in the industry. Take Care! More 

Woodstock, Illinois
Top Contributor
113 reviews 113 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 14, 2014

No issues but nothing special. This is a good value hotel for the area - the room was clean, the bed was comfortable, the air conditioner did a fair job, the shower was fine (although the shower rod was hung a little low). The room layout was a little unusual but actually worked well for two guys on a golf... More 

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Angie M, Regional director of sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Rich B Thanks for taking the time to write a review about your recent stay. We hope you enjoyed your golf trip and we appreciate you choosing our property for your outing. We look forward in seeing you again on your next trip to Tempe. Take Care! More 

Las Vegas, Nevada, United States
Contributor
17 reviews 17 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

The location to ASU is great if you need to visit. Robert at the front desk was great and helpful. They were all out of 2 queens so he brought up extra blankets and comforters. Excellent Service. Breakfast in the morning was good as well. They say the hours are until 10 a.m. but that when they stock the items... More 

Was this review helpful? Yes
Angie M, Regional Director of Sales at Holiday Inn Express & Suites Phoenix Tempe University, responded to this review

Michael S ~ Thanks for taking the time to write a review about your recent stay. We love hearing from our guest and about their experience. We are glad you enjoyed your visit and that our property worked out well for you. I will make sure and pass along the kind comment about Robert. Take Care and we hope to... More 

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