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DoubleTree by Hilton Phoenix Tempe

#14 of 47 Hotels in Tempe
Certificate of Excellence
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2100 South Priest Drive, Tempe, AZ 85282 (Formerly Fiesta Resort)
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DoubleTree by Hilton Phoenix Tempe
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DoubleTree by Hilton Phoenix Tempe
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465 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Prescott Valley, Arizona
1 review
3 of 5 stars Reviewed 3 days ago NEW

arrival after dark, grounds and reception dim and walk way to the back like walking through a dim maze. room a good size, but only one chair ( 2 people) and beds are not sized for smaller folk, w/ noting to hold on to. lighting too dim for female makeup or desk reading, writing. bath had no towel rods and... More 

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for your review of our hotel. I have shared your comments with our Operations team so that we may better serve you in the future. We look forward to welcoming you back to Tempe in the future. More 

los angeles, United States
4 of 5 stars Reviewed 4 days ago NEW

On two separate occasions to this hotel, i needed locals rides to pick up supplies for the conferences i attended there. The friendly staff ensured i got to where i needed to go, and picked me up. That service took a lot of pressure off the trip...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for taking the time to review the hotel. Our staff really does make every effort to accommodate our guests needs and we are pleased that it worked out well for you! More 

Tempe, United States
5 of 5 stars Reviewed 5 days ago NEW

I was taken aback by how helpful and friendly the staff at this hotel were. It was unlike any hotel experience I've had. Also, the facilities were wonderful-- everything was in perfect condition, and the pool was beautiful.

Review collected in partnership with DoubleTree by Hilton

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Valencia, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Beds are comfy, cookies were warm, room was clean, free Wifi worked, all seemed well. Till we tried to sleep. In Phoenix in July, you definitely want the A/C on, but it's right next to one of the beds and blows right on you. Then, to maintain temp, it shuts off. So all night, you're hot/cold/hot/cold, waking up repeatedly. Pool... More 

Review collected in partnership with DoubleTree by Hilton

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tempe, United States
1 review
3 of 5 stars Reviewed 1 week ago

the a/c quit working twice in the middle of the day. a quick fix would have been to move our room to a better location. instead they had us un-plug the unit and plug it back in. the maintenance staff was prompt and friendly but we spent waaay too much time with them. the staff did take a days stay... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for your most recent review of our hotel. I have shared your feedback with our Operations team and we are working to resolve any future situations like this from arising. We look forward to welcoming you back to Tempe. More 

APACHE JUNCTION, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall good hotel, a/c issues, but bed is amazing, pillows comfortable, great staff and service. Any issue was fixed quickly. a/c in bathroom didn't blow any air at all so bathroom got very hot. I would definitely stay here again though. Overall service from staff was really awesome.

Review collected in partnership with DoubleTree by Hilton

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Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for your review of the hotel, we look forward to welcoming you back to Tempe soon! More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is really a gem! The accommodations are lovely - Frank Lloyd Wright inspired furnishings and colors. The pool area is beautiful and well cared for. And was an excellent value in a great location. Will stay again if in the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

We are so pleased that you had a wonderful stay with us here in Tempe! We look forward to welcoming you back in the near future. Thank you for staying with us. More 

NJ
Level Contributor
215 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, every individual associated with hotel with whom I interacted was outstanding. Desk personnel at check-in and check-out were courteous, bright, efficient, friendly. Engineering who came to room to address AC issues could not have been more professional. Great staff. Second, hotel needs work. Rooms are very standard with oddly shaped closets, almost triangular. AC in room did not work... More 

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for your review of the hotel, we are very proud of the wonderful service that our team provides. We are currently completing the last of the enhancements on the renovation of the hotel. We look forward to welcoming you back to Tempe soon so that you can see the wonderful changes! More 

Sioux Falls, South Dakota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Double Tree during the very first week of July to celebrate our one year wedding anniversary, and the staff at this establishment helped make this such a memorable and romantic experience. Upon entering the hotel, we were greeted by Nick at the front desk. As he was finding our reservation, it came up... More 

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for your review of the hotel. We are so pleased that your anniversary turned out to be wonderful with the additions that we were able to provide to you. Best wishes for a wonderful future! More 

Arcadia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is everything you would expect from a Hilton ... especially worth mentioning is that they are pet friendly and always happy to see our dog when we stay there. The staff are warm and welcoming, friendly and always willing to accommodate our requests. We have stayed at this hotel in Tempe many times and will continue to use... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ian H, General Manager at DoubleTree by Hilton Phoenix Tempe, responded to this review

Thank you for sharing your wonderful experience at our hotel, we look forward to welcoming you back to Tempe soon! More 

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