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Sheraton Phoenix Airport Hotel Tempe

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1600 South 52nd Street, Tempe, AZ 85281
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Sheraton Phoenix Airport Hotel Tempe
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Sheraton Phoenix Airport Hotel Tempe
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434 reviews from our community

Traveler rating
    150
    129
    93
    34
    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oconomowoc, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We got this room by chance after a return trip gone bad so the airport had to put us up for the night. Called for shuttle & friendly driver was there in only minutes. My husband actually had to go back to the airport to again with shuttle to fix our flights as we could not confirm & realized the... More 

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North Bay
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my third stay at this hotel. It was always my 'go to' place before I returned home. Last stay was almost a year ago. What a change. And not for the good. The rooms are shabby and dismal. They are apparently doing a massive overhaul. I certainly did not see it. Considering we were staying for 4 nights... More 

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West Coast
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel while down in the Phoenix area attending a sporting event hosted by ASU. This was a very nice hotel located conveniently off the freeway to get to the Tempe Sports Complex. Staff was very friendly and helpful.

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Maple Valley, Washington
Top Contributor
57 reviews 57 reviews
52 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property worked well as we had an early flight the next morning and needed a quick place to stay. The hotel shuttle runs 24 hours on the 1/2 hour. The rooms were comfortable and clean. It has a very relaxing pool with a large fireplace on the pool deck. The second and third floor have balconies the first and... More 

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Carlsbad, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I used points to stay here and have to say I was very impressed with this hotel and Thomas at the front desk was great! I am a Diamond member with Hilton and I got better service here. We enjoyed the club level with breakfast, waters etc. the beds were comfortable and the location is perfect especially if you are... More 

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Welcome to Phoenix, flat, hot and plenty off weird peeps. Just had To throw that in there. Hahaa, I'm not a fan in the least but now that youre here, I hope you have a car because youll need it. Phoenix believes in public transportation about as much as global warming or immigration reform. Sheratons can be hit or miss... More 

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San Diego, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

i have nothing but bad things to say about the staff and experience at this hotel: arrive with my family for (what should have been) a wonderful long weekend to enjoy some nascar and red's spring training. we got here very late on friday night and checked in, where the 2 guys didn't seem to know exactly what was going... More 

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great one night stay on our way to Sedona. Check in was quick and easy. I'm a platinum member and we were upgraded to a nicer room on a higher floor for free. Room was clean and comfortable with lots of pillows. Pool area was lovely, and fireplace at night was cozy. Breakfast in the club lounge was very good... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Clean rooms that show a little wear. Comfortable beds. Shower head far too low for me, weak water pressure, and b'room sink trap wouldn't close during shave. Hotel b'fast tasty, service slow. Decent value for price. Not bowled over, though

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2015

I stayed at the Sheraton Phoenix Airport Hotel in Tempe on March 1, 2015. Upon arriving, I explained to the front desk that I needed a wake up call at 10:45 pm and a shuttle to the airport at 11:00 pm to catch my 1:55 am flight. NO wake up call ever came! I just happened to look at my... More 

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ksp125, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Thank you so much for your review. I first want to apologize on behalf of the hotel for the experience that you had with our staff and more specifically, the neglect on the wake-up call and the unnecessary attitude expressed by our staff. We have addressed this issue with the proper department heads as well as the staff involved. We... More 

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