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Sheraton Phoenix Airport Hotel Tempe

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1600 South 52nd Street, Tempe, AZ 85281
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Sheraton Phoenix Airport Hotel Tempe
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Sheraton Phoenix Airport Hotel Tempe
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442 reviews from our community

Traveler rating
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    94
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    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Flagstaff, Arizona
Top Contributor
84 reviews 84 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here again and was very pleased to see new carpet, walls and some updated furnishings. The new look is much more attractive. However, sad to see that the same old heating/cooling system which is quite loud was not replaced and we still had a very clunky sliding door to patio and poorly flushing toilet. This hotel offers a free... More 

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ksp125, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Dear mtnwanderers, thank you for your recent review of our hotel. I completely understand and agree that quiet hours are appropriate for our hotel. Today is my third day as new GM and I can promise that this IS something that will be implemented. We are in the middle of renovation and I appreciate your comments, we are looking forward... More 

Apex, North Carolina
1 review
1 of 5 stars Reviewed 4 days ago NEW

I stay here twice May 2015. Either one has some un-comfortable experience. The first time, they put me on the first floor near elevator where it is really noisy. And even worse, early next morning they start to re-work / decorate the room upstairs. Huh... wake up a worn out person who has just finished a long long flight. :(... More 

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ksp125, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Dear Morrain, Thank you for your feedback, it is always disappointing to learn that we did not exceed your expectations. I am on my third day as the new GM here, and I would love the opportunity to discuss with you personally. Please feel free to contact me directly at the hotel, or better yet, please give us one more... More 

New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

If you want to stay in a dirty and disgusting hotel with terrible front desk manager and a hotel manager who doesn't care, even about gold/platinum members this is it. Worst SPG hotel I've ever stayed at. The view from my room is of pee stained mattresses (see pictures), and the elevators don't work on one side of the hotel,... More 

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ksp125, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Dear JeffreyL, As hard as it was to read, thank you for your honest feedback. When people like you take time to let us know we failed, it allows us the opportunity to grow and get better. Today is my third day, and I want to let you know that I am committed to improving issues like the ones you... More 

Houston
Top Contributor
63 reviews 63 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this property feels more like a dated Sheraton four points than a full-blown Sheraton, the service at the front desk was phenomenal, the beds were comfortable, the room was clean, parking was free and plentiful. Some of the rooms have been renovated and they are quite nice.

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New Jersey
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into Phoenix late and stayed just one night at the Sheraton Phoenix airport in Tempe. As SPG gold members, they upgraded us to a King club room. It was large, clean and comfortable. My only complaint was that we could not find the ice machine! The signs led me around in circles and there was no machine to... More 

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Sierra Vista, Arizona, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed for an adult vacation and it is in a nice central location in Tempe. The Bar needs some updating to make it more appealing. The hotel is 15 minutes from Scottsdale and right down the street from ASU.

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Montreal, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 21, 2015

I liked this hotel a lot. I used to stay here often for business, but sadly we changed our corporate standard to the four points on 51st. Rooms: Big, comfortable, clean. Beds were really comfortable. Nice big clean bathroom. Location: right off the highway and very easily accessible. Wifi: works great Food/Drink: I didnt eat anything, but the bar downstairs... More 

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Seattle
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed 2 nights at this hotel, and found it to be very pleasant. It is located only about 1/4 mile off of I-10 in Tempe, so is well located for getting around and/or to the airport. The room had been renovated, and was quite modern. Everything was very clean. The pool was lovely. As a platinum member we had... More 

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Oconomowoc, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

We got this room by chance after a return trip gone bad so the airport had to put us up for the night. Called for shuttle & friendly driver was there in only minutes. My husband actually had to go back to the airport to again with shuttle to fix our flights as we could not confirm & realized the... More 

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North Bay
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 16, 2015

This was my third stay at this hotel. It was always my 'go to' place before I returned home. Last stay was almost a year ago. What a change. And not for the good. The rooms are shabby and dismal. They are apparently doing a massive overhaul. I certainly did not see it. Considering we were staying for 4 nights... More 

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