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All 46 Tempe hotels

Sheraton Phoenix Airport Hotel Tempe

3.5 of 5 Hotel   |   1600 South 52nd Street, Tempe, AZ 85281
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68%
Ranked #27 of 46 hotels in Tempe
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Familytraveler69 Milwaukee, Wisconsin
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366 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, Wisconsin
Top Contributor
146 reviews 146 reviews
34 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location is excellent, very close to the airport, but I was otherwise not very impressed. It appears old outside of the entrance area, seems to be lacking in updates, carpet did not seem as clean as I would like, painting seemed old and sometimes peeling. Noisy area. Nothing awful, but I would not stay more than one night to... More

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Oakland, California, United States
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This Sheraton is an old property renovated fairly recently. Nice lounge/bar restaurant area and a very nice Club Lounge for members with status. The staff at this property are quite friendly and professional. While the room itself is comfortable and nicely appointed, the bathroom is small and the shower a bit difficult to navigate. But terrific water pressure and great... More

Was this review helpful? Yes 1
Denver
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rented two rooms on the club floor before a flight home the next day and wished I had stayed anywhere else. Had that nagging terrible feeling after I stayed here, you know the one where you feel ripped off. People were smoking in the rooms, yelling in the halls, slamming doors, running the ice machine til 2 am. Very dirty,... More

Was this review helpful? Yes 1
San Dimas
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Was here in March for Spring Training baseball. Biggest complaint is that for this class of hotel and the price paid, there was no simple in room amenities such as a refrigerator or microwave. I've stayed in lesser class hotels and paid much less and have had those in room items. Pool is area is one of the nicest in... More

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Chapel Hill, North Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for work, right off the highway and at first glance looks more like a La Quinta or Days Inn than a Sheraton. Nice enough lobby but after that things went downhill fast. The room was musty and the AC was simply not working. Blowing hot air. The controls on the wall actually did nothing and turns out the... More

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Englishtown
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My co-workers and I booked this hotel because the other hotels in the area were all sold out, so it was between the Sheraton and La Quinta. When we arrived, we were told the room/bed types we had reserved were not available, so they would have to put us in what was left. We informed them that we would need... More

Was this review helpful? Yes 2
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Dear JetsetAlex, Thank you for your feedback in regards to your most recent stay. Please accept our sincerest apologies for any inconvenience you may have experienced during your stay. We have shuttle service available 24/7 and have a 2nd Shuttle driver available in the mornings to accommodate our guest’s needs. We have addressed your concerns with our management team and... More

Dayton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Used hotwire.com for the first time and landed with this hotel for a 1 night stay before traveling out of town the next morning. The rate through hotwire was acceptable at $105/night, which was lower than what I was able to find at other nearby airport hotels. However, when I checked I felt as though I was treated as a... More

Was this review helpful? Yes 2
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Thank you so much for your review. We first want to apologize for the experience that you had with our staff. We want every guest to feel like they are home when they stay at our hotel and that expectation was not met during your stay. Please be assured that every guest no matter the way the reservation was made... More

Fort Myers, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 15, 2014

Long story short, the room smelled of musty old mildew, the tables had not been cleaned, and the bathroom had hair both female and male razor hair everywhere. Also the ice machine broke and water was in the hallway everywhere and then the repair guys were outside wetvac for hours. I was so disugusted with the room I found an... More

Was this review helpful? Yes 3
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Thank you so much for you review. We never want our guests to feel like they need to leave the hotel early. We sincerely apologize for the challenges that you had while staying with us. We did experience an unforeseen leak with our ice machine and we were trying to contain the water as best as we could without disturbing... More

tkolner
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 14, 2014

I’ve spent hundreds of night in Starwood hotels. This is one is OK. What concerns me is this hotel represents what the Sheraton band in the U.S. has become. Have you ever enjoyed the views from the Club Lounge at the Sheraton Waikiki or Cape Town? Have you had memorable experiences at the Sheraton hotels in Mexico City, Frankfort, or... More

Was this review helpful? Yes 2
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Thank you for your feedback. We understand the concerns that you had with the hotel and want to let you know that we will be doing a full renovation of the rooms and public areas. We understand the needs of our guests and are working towards ensuring their complete satisfaction. Thank you again for your review and we hope to... More

Laguna Hills, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 13, 2014

I have stayed at this several times through the years, but my last experience and how it was handled by front desk staff will not have me going back. I am Gold or above at both Marriott and Hilton and they have never treated me this way. I booked a room with double beds well in advance and it wasn't... More

Was this review helpful? Yes 1
Carm_TEM, Guest Relations Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Thank you for your feedback. We were sorry to hear your stay was less than stellar and apologize for your experience. Please be assured we have taken up the issues with our management team as and we continually seek to improve our overall guest experience. On behalf of the Sheraton Phoenix Airport Hotel, we sincerely thank you for being a... More

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Additional Information about Sheraton Phoenix Airport Hotel Tempe

Also Known As:
Sheraton Tempe
Tempe Sheraton
Address: 1600 South 52nd Street, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 46 hotels in Tempe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Official Description (provided by the hotel):
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 
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