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Sheraton Phoenix Airport Hotel Tempe

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1600 South 52nd Street, Tempe, AZ 85281
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Sheraton Phoenix Airport Hotel Tempe
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Sheraton Phoenix Airport Hotel Tempe
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431 reviews from our community

Traveler rating
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    92
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    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maple Valley, Washington
Top Contributor
57 reviews 57 reviews
52 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This property worked well as we had an early flight the next morning and needed a quick place to stay. The hotel shuttle runs 24 hours on the 1/2 hour. The rooms were comfortable and clean. It has a very relaxing pool with a large fireplace on the pool deck. The second and third floor have balconies the first and... More 

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Carlsbad, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I used points to stay here and have to say I was very impressed with this hotel and Thomas at the front desk was great! I am a Diamond member with Hilton and I got better service here. We enjoyed the club level with breakfast, waters etc. the beds were comfortable and the location is perfect especially if you are... More 

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Welcome to Phoenix, flat, hot and plenty off weird peeps. Just had To throw that in there. Hahaa, I'm not a fan in the least but now that youre here, I hope you have a car because youll need it. Phoenix believes in public transportation about as much as global warming or immigration reform. Sheratons can be hit or miss... More 

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San Diego, California
1 review
1 of 5 stars Reviewed 1 week ago NEW

i have nothing but bad things to say about the staff and experience at this hotel: arrive with my family for (what should have been) a wonderful long weekend to enjoy some nascar and red's spring training. we got here very late on friday night and checked in, where the 2 guys didn't seem to know exactly what was going... More 

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Great one night stay on our way to Sedona. Check in was quick and easy. I'm a platinum member and we were upgraded to a nicer room on a higher floor for free. Room was clean and comfortable with lots of pillows. Pool area was lovely, and fireplace at night was cozy. Breakfast in the club lounge was very good... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean rooms that show a little wear. Comfortable beds. Shower head far too low for me, weak water pressure, and b'room sink trap wouldn't close during shave. Hotel b'fast tasty, service slow. Decent value for price. Not bowled over, though

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at the Sheraton Phoenix Airport Hotel in Tempe on March 1, 2015. Upon arriving, I explained to the front desk that I needed a wake up call at 10:45 pm and a shuttle to the airport at 11:00 pm to catch my 1:55 am flight. NO wake up call ever came! I just happened to look at my... More 

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ksp125, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Thank you so much for your review. I first want to apologize on behalf of the hotel for the experience that you had with our staff and more specifically, the neglect on the wake-up call and the unnecessary attitude expressed by our staff. We have addressed this issue with the proper department heads as well as the staff involved. We... More 

Tacoma, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The positives for this hotel are that the front desk and bar staff are friendly and professional. The pool area is excellent, and the exercise room is adequate. Unfortunately that is it for the positives. The room itself is a two star room at best. Although the bed and linens are new and comfortable, the rest of the room left... More 

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ksp125, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Dear Vincent, Thank you so much for your comments and feedback. Although I am happy to hear that our staff at both the front desk and bar were professional and friendly and were the upside to your stay with us, I do apologize for the guestroom you were placed in and the housekeeping issues. Our department heads involved have been... More 

San Francisco, California
Top Contributor
66 reviews 66 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here often and find this a very good hotel. Large, clean rooms with comfortable beds. The service is good and the staff very friendly. They have a nice bar/ lounge and a good restaurant. The hotel is conveniently located not far from the airport.

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Minneapolis, Minnesota
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were treated actually better than family! We booked our hotel for a fun golf week for my husbands 60th birthday, and the staff could not have been nicer. Skyler the front desk manager was so kind! We were feeling very welcomed... all week. The rooms were nicely updated and although not all of the rooms are, you can tell... More 

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