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Embassy Suites by Hilton Hotel Phoenix - Tempe

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4400 South Rural Road, Tempe, AZ 85282
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Embassy Suites by Hilton Hotel Phoenix - Tempe
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427 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Weatherford, Texas
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There isn't a lot to complain about at the Embassy Suites, but it isn't like other ones that we've stayed at. Firstly, the rooms are outside, which to me adds to the HEAT in Arizona:) In other Embassy Suites that we've stayed at it seems as though the entire complex and hallways are indoors. Our door faced west, so I... More 

Was this review helpful? Yes 1
Atlanta, Georgia, United States
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We usually rent condos or homes when we travel but occasionally need to stay in a hotel. We stayed at this Embassy Suites in Tempe to attend a nearby family reunion. We are used to ample space (2 adults 2 children) so we rented 2 rooms next to each other that have the door connecting them. Check in was quick... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

First the hotel staff put us in smoking room and we had asked for non smoking. Then tried to say they were overbooked. Finally got into a non smoking and spent 2 nights with a broken A/C. The only good thing about the stay was the breakfast. Springs popping out side of bed. I've never had a bad embassy suites... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The staff was extremely nice and helpful. The pool was great and much appreciated with 110 degree temperatures. The breakfast buffet was outstanding and had plenty of healthy options. The rooms were average and the workout facility was below average.

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Broomfield, United States
4 of 5 stars Reviewed 6 days ago NEW

Hotel is clean and staff is very friendly. It was a great location with easy access to freeway. The rooms are nice and the beds are comfortable. We were there when the temperature was 110+, and the air conditioning worked very well.

Review collected in partnership with Embassy Suites Hotels

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Boulder, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Comfortable, friendly, clean hotel but it's noisy - right beside the highway. And there are lots of kids. Anything but quiet. I was looking for a place where my husband and I could get away, take a walk, spend a few hours by the pool, maybe have dinner - but the water guns and running kids continued all day and... More 

Was this review helpful? Yes 2
Cindy L, General Manager at Embassy Suites by Hilton Hotel Phoenix - Tempe, responded to this review

Thank you so much for staying with us and commenting on the friendliness of our team and comfort of the hotel. I am so sorry, though, that your stay was disrupted by noise and the poolside kids. We try to ensure all of our guests are able to relax and enjoy their stay, and I am so sorry that we... More 

McAllen, United States
Level Contributor
111 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Ask before you make reservation - large youth groups Sad state of affairs – an outstate youth baseball group stayed here the adult leadership lost total control of their kids and also had a big drinking problem – the management team too lost control of the area, safety, and control of this group – who took over the pool area,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
Cathedral City Ca, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Location was perfect for us but the room needed new furniture and carpet. Bathroom was clean as was bedroom. Coffee pot had one side that did not work and leaked over bar area. Breakfast was very good and good presentation. Service staff were very helpful and attentive.

Review collected in partnership with Embassy Suites Hotels

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Queen Creek, United States
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 20, 2015

Very disappointed that items were taken from a backpack we accidentally left behind. I wish staff would contact guests as soon as something was found in a room so we as guests could come back for it asap! It took a few phone calls until finally they said they found it. Only to pick it up and find items missing,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Huntsville, United States
2 reviews
3 of 5 stars Reviewed May 17, 2015

Room was just so-so and the hotel overall was less than expected. Furnishings are dated. Breakfast short-order cook put ingredients in my omelet not asked for. Breakfast had English muffins available one day, but not the next. Express checkout was missed on my room.

Review collected in partnership with Embassy Suites Hotels

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