We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel Phoenix - Tempe

3.5 of 5 4400 South Rural Road, Tempe, AZ 85282
Hotel deals
Hotel website
Special Offer
Go Crazy @ AZ Mills Mall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Embassy Suites Hotel Phoenix - Tempe
Professional photos View all
Browse nearby
Embassy Suites Hotel Phoenix - Tempe
Write a Review

370 reviews from our community

Traveler rating
    156
    120
    55
    28
    11
See reviews for
121
57
18
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (370)
  • Mar-May only
    (95)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (82)
All months
Chicago, Illinois
Top Contributor
255 reviews 255 reviews
139 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Four night stay the week prior to the Super Bowl and the only hotel I was able to book without artificially inflated rates pending the event. I will remember this price gouging by the other properties that I once enjoyed and return to this Embassy Suites regardless of the circumstances and even if it is out of the way like... More 

Was this review helpful? Yes
Salt Lake City, Utah
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Stay elsewhere. This hotel does not provide the service commensurate with the room rate. Charge for internet. Limited breakfast hours. Minimal choices at evening reception. Any room backing interstate highway experiences heavy noise traffic.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nellysford, VA
Top Contributor
170 reviews 170 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a meeting here and were offered a great meeting room, close to our bedrooms. Reception area was commodious and food was great. Service was exceptional. My suite had an ample bed, great wifi, big television, good sized tub and bathroom, nice outer living room, and easy access to pool. Shuttle to airport was offered, and if not available... More 

Was this review helpful? Yes
Dacula, Georgia
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby area and breakfast area are nice. Our room was very poor, considering the price paid. Small, dark and in need of an update. The carpet was nasty, I wore flip flops the entire time. The furniture was dingy and sagging. I went out and bought room freshener and a candle, there was a musty smell to the room.

Was this review helpful? Yes
Kingsville, Australia
Top Contributor
92 reviews 92 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

We had reserved this hotel before we left Australia and were quite pleased with the hotel itself, but I thought I had reserved non smoking but was told we had not and there were no non smoking rooms left, so we had to have the smoking room and it was foul!! The receptionist was nice enough to get a machine... More 

Was this review helpful? Yes
Sun City West, United States
1 review
2 of 5 stars Reviewed 1 week ago

Carpeting dirty throughout. Upholstery worn. We paid an exorbitant amount for staying there. We were with a seminar in another hotel. Since that hotel was full, they made the reservation for us at this Embassy Suites

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I am so sorry to hear that you were dissatisfied with our hotel and the product quality, but I truly appreciate your feedback; we take our guests experience to heart and always wish to ensure satisfaction. If you would like to discuss your stay with me in greater detail, please don't hesitate to contact me at 480-467-2900. More 

Colorado Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

You can always count on Embassy Suites to deliver a top quality product for a great price. Traveling can be stressful, but coming back to my room is almost like coming home. The managers' reception also features fine wines, which are a nice way to ease into a relaxing evening.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I am so unbelievably happy to hear that you were able to relax and unwind during your stay with us; thank you for providing such wonderful feedback. We hope to be your home away from home the next time you're back in our area. Please don't hesitate to let me know if I can ever be of assistance. More 

Dallas, Texas
Top Contributor
87 reviews 87 reviews
51 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 4th stay at this property. As other reviews have pointed out, some areas of this hotel are showing some wear and will probably be in need of some updating before much longer. However, the rooms are very clean, the beds comfortable and everything was in working order. We had to stay an extra night longer than originally... More 

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you for staying with us, and thank you for providing us with your feedback. I'm delighted to hear that one of our team members made sure to extend your reservation; I'm also glad to hear that you enjoyed Urban Craft! We'll be releasing our Spring/Summer menu in March; so if you're back in the area, I hope you give... More 

yakima, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent lodging, food, and service. The staff at the hotel went out of their way to make our three day high school reunion truly a once in a lifetime experience. A special Saturday night meal for about 30 people was well staffed and organized and the menu choices pleased everyone. I would advise any small group to use this hotel... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

My team had such a great time with your reunion; they thoroughly enjoyed everyone they met with Plentywood High, and I'm grateful to hear the feedback that you enjoyed your experience with us as well. Thank you so much for choosing us and sharing your feedback! More 

Michigan
Top Contributor
129 reviews 129 reviews
96 hotel reviews
308 helpful votes 308 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for business quite a few times and my experience is consistently good each time I am here. The location is great, right off the 60 Highway. I continue to see the same staff with each of my visits, and these folks are both competent and friendly. The hotel is old and the rooms are... More 

Was this review helpful? Yes 3
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you for your loyalty to us, and I appreciate the kind words about the cleanliness of the rooms and the quality of the team. I would love to say hello the next time you're staying with us, and please let me know if I can ever be of service. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Hotel Phoenix - Tempe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Phoenix - Tempe

Address: 4400 South Rural Road, Tempe, AZ 85282
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Cheap Tickets, Travelocity, Hilton Hotels, Orbitz, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Embassy Suites Hotel Phoenix - Tempe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites
Hotel Style:
#9 Business Hotel in Tempe

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Dining (15)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay