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Embassy Suites Hotel Phoenix - Tempe

#14 of 48 Hotels in Tempe
Certificate of Excellence
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4400 South Rural Road, Tempe, AZ 85282
Best prices for: 1 room 1 guest
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Embassy Suites Hotel Phoenix - Tempe
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Embassy Suites Hotel Phoenix - Tempe
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400 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mission Viejo
Top Contributor
64 reviews 64 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We enjoyed this property for a quick weekend trip to watch some spring training baseball games. The property is big and flat .. not your typical ES .. lots of waking to get to some of the rooms .. Avoid the rooms that back up to the freeway - the window glass is not enough to keep the freeway noise... More 

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essington, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

This used to be a very good hotel with a great staff, I've been a guest at this hotel well over fifty times for business but this time I felt like an outsider. Next time I'm going to the 44th street hotel.

Review collected in partnership with Embassy Suites Hotels

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San Diego, California
Top Contributor
74 reviews 74 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here over a very busy weekend and the hotel was sold out, even though there was lots of families on the property, we still enjoyed the weekend. The rooms were a nice size with the living space out front with the ability to close it off from the sleeping area. The bathroom was a decent size and the... More 

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for staying with us at the Embassy Suites Tempe while in the Phoenix area, and thank you, also, for sharing your feedback. I'm so glad to read that you enjoyed your stay with us and found the room size to be a plus - it is kind of nice to have that extra space. Thanks also... More 

Montrose, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Rooms were clean and comfortable. Breakfast was fantastic! Staff friendly and helpful. There we no issues with the room, service or courtyards. A totally wonderful experience. Located just off the freeway and accessible from major streets in the area.

Review collected in partnership with Embassy Suites Hotels

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I'm so glad to hear that you found our suites to be clean and comfortable and our staff to be friendly and attentive! Thanks so much for sharing this feedback with us; we hope to see you again in the future. If we can ever be of service, please don't hesitate to let us know. More 

midwest
Top Contributor
124 reviews 124 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

My family chooses to stay at Embassy suites a lot due to the large two room atmosphere. We were here in the area for my son's baseball tournament. We were not impressed with this hotel. It is in older property in dire need of a renovation. The rooms were stained and dirty. The beds were old and uncomfortable. Breakfast was... More 

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for choosing to stay with us and for sharing your feedback. I am so sorry that you did not enjoy your room or find the bed to be comfortable and restful. We always strive to exceed our guests expectations, and I'm so sorry that we did not meet yours. Your feedback is very important for us,... More 

Oakland, United States
1 review
4 of 5 stars Reviewed 1 week ago

1st time stay at this hotel. Read the numerous reviews and was skeptical. My room was clean, though smell from A/C was odd. Hotel is a bit dated/showing its age but the value is good considering the daily real 'cook to order' breakfast and cocktail hour. Most other hotels do not provide a real breakfast with your room rate. Hotel... More 

Review collected in partnership with Embassy Suites Hotels

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I'm so glad to read that you enjoyed our convenient location while in the area for Spring Training as well as our Breakfast and Evening Reception! Thanks so much for choosing us and sharing about your experience. We hope to see you again next year! More 

Pittsburgh, Pennsylvania
2 reviews
3 of 5 stars Reviewed 1 week ago

The minuses........ Although I don't always expect early check-in, this was the beginning of my bane.We sat at the pool for nearly 6 hours waiting for a room to be ready. After my breaking point , the desk mysteriously had a room available. Point being, we sat staring at these rooms for 6 hours and one could have been assigned... More 

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I am so sorry that you did not have a positive arrival experience and your stay was negatively impacted by some of the youth baseball teams in the hotel. I can certainly understand how disappointing it can be if you're trying to have a relaxing day by the pool to have children running around, and I appreciate you sharing your... More 

Massapequa, New York
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights here. The front desk staff was very friendly and helpful. The room was clean and decent spacewise. The made to order breakfast was good but they were a little light on the fresh fruit selection. The one downside was no free wi-fi unlike other Embassy Suites properties unless you were an elite Hilton Honors member. Talked to... More 

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I'm glad that you enjoyed your experience with us in Tempe; thank you for taking the time to share about your stay. I'll make sure to share your comment regarding an increased volume of fresh fruit at breakfast with our chef; as the temperatures heat up in our valley, fresh fruit is more and more desirable for breakfast - thank... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is right off a major highway so it is easy to get to. The rooms were amazing! we could of stayed comfortably a week but we were only there for one night to celebrate Valentine's day. One note, while there is a resturant on sight and they do room service, the variety of food isnt good. There are... More 

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you for choosing us to celebrate your Valentine's Day! We love to be a part of special occasions, and I'm glad that you had an enjoyable time. We hope to see you again, and we'd love for you to spend a full week with us! More 

Yorba Linda
Reviewer
3 reviews 3 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I wrote a review 1 year ago for my yearly visit for spring training and it was not a good one but it was honest! Now after a year the issues I had have been addressed, the Breakfast buffet has much improved as in speed by having 2 omlette stations with better quality of food.The speed of check was great... More 

Was this review helpful? Yes 2
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for giving us another chance, and thank you for taking the time to speak to me personally while you were here and for sharing your feedback! It was so nice to meet you and know that you enjoyed your stay with us. I hope to see you again next spring (or sooner)! More 

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