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Embassy Suites Hotel Phoenix - Tempe

3.5 of 5 4400 South Rural Road, Tempe, AZ 85282
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Certificate of Excellence 2014
Embassy Suites Hotel Phoenix - Tempe
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Embassy Suites Hotel Phoenix - Tempe
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357 reviews from our community

Traveler rating
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    115
    54
    26
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The location is great!! Easy to get to, right off the freeway. The staff was friendly & professional. Loved the hot complimentary breakfast buffet. The rooms are very spacious, too! Several shopping and restaurants around it.

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for the great comment! I'm ecstatic to hear that you found our team to have the right mix of friendliness and professionalism. We would love to have you stay with us again! More 

Phoenix, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was well decorated and the rooms were clean. Unfortunately the air conditioning did not work well, turned it all the way down and the room never did get cool. The room was noisy since it was so close to the highway and cars and trucks were continuously driving by all night long. The breakfast was very good, made... More 

Review collected in partnership with Embassy Suites Hotels

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for your feedback; I'm so glad that you you found your room to be clean and enjoyed the cooked to order breakfast - I definitely find that I enjoy omelets so much more when someone else makes them! I am so sorry that you had challenges with the cooling system and noise; if you're back in... More 

South Jordan, United States
1 review
3 of 5 stars Reviewed 1 week ago

I very much prefer Embassy Suites that were originally built as such, as opposed to converted properties. I assume this hotel is the latter. The guest rooms in this hotel were a notch below what I've come to expect of Embassy Suites, although the price was fairly well matched to the quality of the property. If given the option, I... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for staying at our property while in the Phoenix area and for the great comments about our staff and service. I am sorry to hear that you did not enjoy our layout, and I would like to assure you that I'll touch base with our Chef regarding your breakfast comments. If I can ever be of... More 

Chandler, United States
1 review
5 of 5 stars Reviewed 1 week ago

If you can contact the hotel directly, great! My second time staying at this hotel and it will not be my last. Everyone was friendly and the lobby and external bathrooms were clean. Directly off the freeway so you don't have to travel miles to reach. Breakfast is wonderful and enough room to have to not wait in line for... More 

Review collected in partnership with Embassy Suites Hotels

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Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I'm thrilled to hear that you had a great experience with us! We would love to see you again if you're in the area. Please let me know if we can ever be of any assistance in the future. More 

Tucson
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Bartender was the best--very helpful and informative; made great suggestions about the food. I dislike cilantro, so he made sure that the street tacos didn't have any. Also, the hotel is located right at a freeway entrance/exit so it's very convenient. Also about 5 minutes' drive to ASU campus.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for your very kind words regarding the service you received while eating at Urban Craft! I will make sure the team knows that they helped to make your experience a good one. If I can ever be of service, please let me know. More 

Tucson, AZ
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the positive: The property is pretty, nice landscaping and they have the nice Embassy cooked to order breakfast that is great. Now the not so good, this hotel is a bit outdated, the carpet appears very worn, when I attempted to adjust the shower head, I found the pipe was coming out of the wall, had never been caulked... More 

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for sharing your feedback regarding regarding your recent stay; I'm so sorry to hear that we placed you in a room that needed attention from maintenance and even more sorry to read that you found our breakfast attendant to be so distracted. I would like to assure you that we will address both items. If you... More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Embassy Suites on Rural Road in Tempe for three nights. Nice, well cared for property with an inner courtyard that was quiet and peaceful. I arrived in Tempe not feeling well (strep throat) and the front desk clerk was kind enough to give me full information for an urgent care just down the street. Thank you!... More 

Was this review helpful? Yes
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

Thank you so much for staying with us while in the Phoenix area, and thank you for sharing about your experience. I do hope that you are feeling better and that Urgent Care offered some relief for you; strep throat is not fun at any time but certainly not when you're traveling! We hope to see you again the next... More 

El Paso
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hi everyone! I really loved this one! The not so good: limited seating space at manager's reception, limited snacks at manager's reception, pull out bed is just ok for such a nice hotel, gotta share bathroom for two bedrooms, it was a little hassle to get reception drinks (one at a time is not good, two at a time policy... More 

Was this review helpful? Yes 1
Cindy L, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review

I'm so glad that you enjoyed your stay with us in November; thank you so much for sharing your feedback. We will definitely take a look at our Evening Reception snack choice to make sure that we're keeping it a bit more interesting, but I'm so happy to hear that you really enjoyed our breakfast! We hope to see you... More 

Mukilteo, Washington
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No reservation, but no matter. We knew we could count on a local Embassy Suites. This is usually our go-to hotel when traveling. This ES was so much nice - and friendlier - that others. The bars were vibrant. The room was excellent as usual. And the price was unbelievable for a Saturday night. Would definitely recommend ES, but this... More 

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Park City
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here many times for business meetings. Recently, they closed the Mexican restaurant, Garcias, and opened a smaller American fare place across the lobby. It's more of a bar/wings place--not great. The happy hour snacks have also gone downhill. No more popcorn, chips and salsa. Seems it's now some terrible dip and whatever leftover crackers they can find.... More 

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Additional Information about Embassy Suites Hotel Phoenix - Tempe

Address: 4400 South Rural Road, Tempe, AZ 85282
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
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Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites
Hotel Style:
#9 Business Hotel in Tempe

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