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Country Inn & Suites By Carlson, Phoenix Airport at Tempe

#8 of 47 Hotels in Tempe
Certificate of Excellence
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808 N. Scottsdale Road, Tempe, AZ 85281
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1 room 1 guest
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Country Inn & Suites By Carlson, Phoenix Airport at Tempe
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498 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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There are newer reviews for Country Inn & Suites By Carlson, Phoenix Airport at Tempe
See the most recent reviews
Chadds Ford, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 11, 2014

We stayed here in early December as we awaited the adoption of our daughter. While all the staff were nice, I'd especially like to call out MaryAnn. What an asset to this hotel. She is the lady in charge of the breakfast area and supervises the housekeeping staff as well. She engaged us in conversation during breakfast and left the... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear mrmikemtr, Thank you for telling us about your stay with us. We are so glad that we could accommodate you during this very special time in your life. We will pass this great feedback on to MaryAnn. She will be pleased to hear such great comments about her service. Thank you for staying with us. We hope that you... More 

Chicago, IL
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 8, 2014

We stayed here because we had a very early flight out of the Phoenix airport. We were very pleased with the accommodation although, having never stayed at a Country Inn & Suites, we were a little concern with the accommodations when booking. Staff was very pleasant and helpful, room clean, comfortable, and quite. Because we had to leave before 6... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear photoworld, Thank you for telling us about your visit. We are so glad that we could accommodate you. We strive to provide a great place to stay for everyone. We are very sorry that you did not get to enjoy our breakfast option but hope that if you visit again that you will be able to. We will pass... More 

El Segundo, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 7, 2014

We have been staying at this Country Inn and Suites for many years when we go to the Tempe area. We love it here! We are recognized by the staff when we arrive and treated like family! The rooms are recently remodeled and are very nice. We always look forward to the breakfast after our morning walk around Tempe Town... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear Grandma21_12, Thank you so much for your feedback. We look forward to your return visits. We are honored that you call us your Home Away From Home!!! We are so glad that you continue to stay with us. We are so glad that we could accommodate you, and your family. Thank you for your time. We can't wait to... More 

Sierra Vista, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed overnight at this hotel before flying out of Phoenix-Sky Harbor airport. What a great little place! The staff (especially Emerson) were all extremely helpful, the small lobby with fireplace is inviting, the room comfortable, and the breakfast more than adequate. The price is great for the area, and the ability to leave your car parked for a small... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear Peter, Thank you for telling us about your stay. We are so glad that we could accommodate you, and your family. Thank you for mentioning our great staff member Emerson. We will make sure that he receives this feedback. We find guest feedback to be very valuable. We are glad that you enjoyed the park and fly option. We... More 

Logan, Kansas
1 review
5 of 5 stars Reviewed January 6, 2014

Staff very friendly and accommodating. Shuttles were nice to the Bowl Game and Mill Street area. The breakfast room had a family feel with helpful staff and great food. Rooms were clean and comfortable. All amenities were free. Would definitely recommend this hotel to anyone needing a stress free, relaxing time in Tempe!

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear TSK53, Thank you so much for telling us about you, and your family's stay. We hope you all enjoyed the Bowl Game and the Mill Street area. We are so glad that we could accommodate you, and your family. We are happy that you enjoyed the amenities that we have to offer. Thank you for your time. We hope... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed January 6, 2014

Just an over-nite stopover prior to flight out. Close and easy access to airport. Staff were very friendly and helpful. Room was a bit dated and heating was a bit noisy. Overall was good value for what it was.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear Gregory G, Thank you for telling us about your stopover in Tempe. We really appreciate all of our guest feedback. Thank you for telling us your feedback about the room and the heating system in your room. We are very sorry that you were not completely satisfied. We will pass this feedback on to our staff. We use this... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed January 6, 2014

This was the forth year we had stayed at this hotel for the Ironman Arizona race and I look forward to returning next year. Each stay we are greeted and treated as family which makes the race weekend even more special. The rooms are very clean, comfortable and spacious (which is important as I travel with a very large bike... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear allc100, Thank you for telling us about your visit. We really appreciate our return guests. The Ironman Arizona race is a great event in the area. We are so glad that you chose our hotel when you come to this event. We are glad that the shuttle helped make your stay great. Thank you for your review. We hope... More 

Kansas City, Missouri
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

Stayed here for BWW Bowl. Shuttle from airport very accommodating, will also drop at other Areas of interest. service excellent. Rooms clean, free wifi, close to everything. Breakfast included. Highly recommend at this price point.

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear KCChaCha, Thank you for telling us about your stay with us. We appreciate all of your feedback. We hope you enjoyed the bowl game. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope to see you again in the future. Sincerely, Country Inn &... More 

Palos Verdes Estates, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 8, 2013

We booked this hotel for the Pac 12 championship between Stanford and ASU. We were going to an alumni association tailgate, and the local alums warned us that ASU jacks up the price of parking to $40 for big games. The hotel warned us that driving after games is ugly, so we planned to ride the hotel's free shuttle to... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear Patt_11, Thank you for telling us about your stay with us. We really appreciate all of your feedback. We are so glad that you stayed with us. We hope you enjoyed your football experience. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that... More 

Orangevale, California
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed November 12, 2013

We were in Tempe visiting our daughter. I read quite a few reviews here in TA before selecting this hotel. Unfortunately, we were disappointed, overall. My first impression wasn't good, and it went down hill from there. As I entered the hotel to check-in, there were several people at tables out front, near the entrance, talking very loudly & smoking.... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Phoenix Airport at Tempe, responded to this review

Dear Guest, Thank you so much for telling us about your recent stay. We apologize for any inconvenience that you were caused while staying with us. We try to ensure that all of our guests are accommodated and feel at home. We have used your comments to improve our product and service to ensure our guests have a great experience.... More 

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