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All 46 Tempe hotels

Candlewood Suites Phoenix Tempe

2.0 of 5 Hotel   |   1335 W Baseline Road, Tempe, AZ 85283
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70%
Ranked #23 of 46 hotels in Tempe
A recent review
4 of 5 stars reviewed 2 weeks ago
Jim D Portland, Maine
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  • Reviews (58)
  • Photos (24)
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58 people have reviewed this hotel

Traveler rating
    23
    18
    7
    6
    4
See reviews for
9
10
10
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Portland, Maine
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found the property to be clean and secure. The staff was friendly and accommodating. Bed comfort was only okay, but the extra large room was a plus. I spent 4 nights and did not have any problems. Location is not really close to downtown Tempe. However, there is a large indoor shopping mall with restaurants and an IMAX cinema... More

Was this review helpful? Yes 1
Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to find, great helpful staff, great services offered to guests. I needed a couple of things printed and the young man at the counter was very willing to assist. Check in was a breeze. The room was very clean, bed very comfortable. I previously stayed at a different hotel that was the same cost but far inferior in quality.... More

Was this review helpful? Yes 1
Lake Havasu City, Arizona
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

This is our favorite place to stay when visiting the Tempe area! Have stayed elsewhere locally but enjoy the quiet times here and the reasonably priced suites. Even though a more weekly/monthly business patron stays here, we have found that our one or two day stays are no problem for booking with a warm welcoming by front desk staff. Accommodations... More

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Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 23, 2014

We always stay in great hotels. This one was certainly not one of them. Firstly we arrived late and had a person outside having a cigarette tell us how to get a hold of the front staff...there is no way they know you are there unless you dial 0 on the telephone that is between the 2 doors. When she... More

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IHGCare, Guest Relations Manager at Candlewood Suites Phoenix Tempe, responded to this review

Dear TeresaA56, Thank you for taking the time to convey your comments regarding your recent experience with us. I'm sorry your stay was negatively affected by the condition of the room and with the staff at the front desk. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as... More

San Antonio, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

I've always enjoyed my stay at the Candlewood Suites hotels. The hotel staff at Candlewood in Tempe, AZ always make me feel welcome from check in to check out and they are extremely hospitable and family-friendly. When time to depart, it's like leaving my family members. The rooms are very much suited for all my traveling needs and more. I've... More

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New Jersey
Top Contributor
80 reviews 80 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 6, 2014

This is a very hard one to review. I'll start with the good: the room. The room was very spacious (1 bedroom suite), it was very clean and the bed and linens were comfortable. There were TVs in the living room and bedroom which helps out a lot if you are traveling with kids. The front desk was very friendly... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Phoenix Tempe, responded to this review

Dear travelwith3, Thank you for taking the time to review our property. It's great to hear your positive feedback about our clean and comfortable room accommodations and helpful staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am very sorry... More

Orlando
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 28, 2014

Overall this is an average Candlewood Suites and it came with the usual things I've come to expect. We had some problems in the room but it wasn't a big deal and it was fixed fairly quickly. I would stay again.

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Phoenix, Arizona
Top Contributor
76 reviews 76 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 27, 2014

These towels will tear you up pretty bad if you don't rub your body gently. My torso was reddened, but after the first day, I just dabbed myself dry. They are striped and cause itching. Everything else at the hotel was excellent. The free laundry makes up for thev lack of breakfast, but they do offer free coffee (Maxwell House)... More

Was this review helpful? Yes 1
Arizona
Top Contributor
65 reviews 65 reviews
58 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 22, 2014

This is not a bad hotel. The room furniture and bathroom are renovated and pretty nice. I had a "queen bed" room. The bed seems a little small - almost felt like a full size bed - for some reason. The space next to the bed is a little tight. The location is convenient but not really close to the... More

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Winston Salem, North Carolina
Top Contributor
169 reviews 169 reviews
53 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 20, 2014

the hotel is fine but I still can not get over when the desk staff is not trained to acknowledge a PLATINUM MEMBER......this is just a major flaw in training,,,,this is such a major part of Candlewood Suites programs, there is no excuse for this poor treatment of your best clients......TRAIN YOUR STAFF

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Phoenix Tempe, responded to this review

Dear glendale215, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

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Additional Information about Candlewood Suites Phoenix Tempe

Address: 1335 W Baseline Road, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Phoenix Tempe 2*
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Also Known As:
Candlewood Suites Phoenix Tempe Hotel Tempe
Candlewood Suites Tempe
Candlewood Tempe
Tempe Candlewood Suites

24 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix/Tempe Hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD and DVD player. Borrow your favorites from our free DVD and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Phoenix/Tempe Hotel is located in South Tempe on Baseline Road near I-10 exit. Conveniently located just 3 miles north of the only IKEA in Arizona! ... more   less 
Number of rooms
122

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