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Red Roof Inn Phoenix Airport

2.0 of 5 2135 West 15th Street, Tempe, AZ 85281
#19 of 46 hotels in Tempe
189 Reviews 4 of 5 stars
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Red Roof Inn Phoenix Airport
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Red Roof Inn Phoenix Airport
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  • Reviews (189)
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189 people have reviewed this hotel

Traveler rating
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    72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Arizona City, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Overall our experience at this Red Roof Inn was pleasant. My little brother and I were in the area for a baseball game, but didn't want something that was really in the heart of downtown Phoenix too close to the airport and all of the traffic, so something a bit out of the way was exactly what we were looking... More

Was this review helpful? Yes 1
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your comments on recent stay at our Inn. I would like to apologize for the condition of the bathtub rust and can assure you that we have already taken actions to correct the problem. Our goal is to provide clean rooms and outstanding dependable service at a reasonable price. I am glad that you found our location... More

Inman, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

The room at this hotel was very nice. It was clean and had everything I needed. It was a great deal for the money. The staff was very nice and helped me with every need or question that I had. It was only two miles from the airport and only seven miles from downtown Phoenix. Also, the swimming pool was... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your kind words about your recent stay at the Red Roof Inn Phoenix Airport. It is rewarding when our guests recognizes the friendly staff, great value, and ideal location. Our staff members are always willing to give their very best at all times, to provide a clean and comfortable room to our guests. Thank you again for... More

Bastrop, Texas
1 review
5 of 5 stars Reviewed June 10, 2014

I travel a lot and we have a National account through PARS. I deliver automobiles to clients across the US and stay at Red Roof Inns almost exclusively. My stay at the Red Roof Inn at the Phoenix Airport was probably the best representation of quality service I have experienced in a long time. Nora (sorry I don't have the... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

On behalf of the Red Roof Inn Phoenix Airport, I would like to “THANK YOU” for your great review on your recent stay with us. Like Nora, we are always delighted to receive words of praise and it is truly rewarding when our guests recognize their outstanding service and take the time to say thank you. Our goal is to... More

Timbuctú, Tombouctou, Mali
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 28, 2014

The rooms were very basic. Our neighbors were crazy loud and although it wasn't Red Roof's fault at all, the walls do seem pretty thin at 2AM. They allow pets and the front desk staff were really nice and let me keep my cooler things in their staff fridge. THAT was very kind since the room didn't have one... I... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

On behalf of the staff, I am writing to let you know that we were delighted to receive your words of praise. Great service and is our #1 priority and it nice to know that we were able to make your stay with us truly rewarding with our current pet policy. Thank you again and we look forward to your... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2014

In the past this hotel offered a good price, around $60, total. For the services, locations and amenities you received, it was a good price. I stayed there last March, the price was $130 Dollars !!! I HAD to stay so I payed, the service was kinda the same, no complains, but being an international traveler, I relay a lot... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I would like to apologize again for the experience you had with the Wi-Fi service during your stay. Each and every guest puts their trust in us to deliver outstanding service and it is upsetting that the Wi-Fi provider was not able to do the same. As for the price of the room, rates do vary for special events during... More

Bisbee, Arizona
Top Contributor
50 reviews 50 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 27, 2014

Great location, (minutes to Sky Harbor) nice landscaping, super accommodating staff (Norah) clean room, decent bed with higher end linen and bed cover, clean room , fresh paint, modern HD TV---a no brainer. Quiet AC unit with lots of parking. Norah was friendly and suggested several places to eat, she understands customer service cuz she seems to enjoy her job!... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your words of praise. It is truly rewarding when our guests have a great experience and take the time to tell about it. I am glad that Nora was able to make your stay enjoyable as well as the efforts of the entire staff for clean room at a reasonable price. Thank you again and we look... More

Yuma, Arizona
1 review
5 of 5 stars Reviewed May 20, 2014

Very nice room. Carpet had just been shampooed. I needed help locating an auto center, my car had started to heat up. Angelique went out of her way to help me find a place. I very much appreciate her helpfulness, and for taking the time to care. Will recommend Red Roof Inn to all my family and friends.

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your kind words about your experience at the Red Roof Inn Phoenix Airport. Great service depends on staff members like Angelique that give their very best at all times. It is truly rewarding when our guests recognize their outstanding service and take the time to tell about it. Thank you again and we look forward to your... More

Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 17, 2014

I would largely echo the previous reviews of this hotel. I chose the Red Roof while I was in town for a conference and opted for it over other hotels because of the competitive price of a stay. The bed was comfortable, the room was cleaned everyday and the fridge in the room was a useful extra feature. There was,... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your words about your recent stay at the Red Roof Inn Phoenix Airport. It is truly rewarding to know that you were happy with the clean, comfortable room and at a location that fit what you were looking for. Our goal is to provide those things at a reasonable price. Thank you again and we look forward... More

portland
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2014

The only thing that would have made my stay better at the Red Roof Inn was if there was breakfast. The room was amazingly comfortable, quiet and clean. I stayed for two nights and felt safe in my cozy room. It was just me and I had king size bed. It had some of the fluffiest pillows I've ever gotten... More

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your words of praise. It is truly rewarding when our guests take the time to recognize our efforts to give them a clean, comfortable, quiet room at a reasonable price. I am pleased that our location was perfect for you and that you have highly recommended us on your review. Thank you again and we look forward... More

Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 29, 2014

I have stayed a half a dozen times at this location. LOVE the entire hotel is NO Smoking! AND it doesn't have that "we-are-trying-to-cover-up-smoking" air freshener smell happening. Clean, tidy well kept. I have never had availability issues, room issues or otherwise. It is basic, clean and a great place to spend the night or week. Wifi is free and... More

Was this review helpful? Yes 1
Redroof265, Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you so much for your recent review and sharing your experience. It is nice to know that the no smoking policy was a benefit to your stay along with a clean room at a reasonable price. My staff takes great pride in their work and each review we receive, makes their day. Thank you again and we look forward... More

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Additional Information about Red Roof Inn Phoenix Airport

Address: 2135 West 15th Street, Tempe, AZ 85281
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Phoenix Airport 2*
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Also Known As:
Red Roof Inn Phoenix Airport Hotel Tempe
Red Roof Inn Tempe
Tempe Red Roof Inn

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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