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Red Roof Inn Phoenix Airport

2135 West 15th Street, Tempe, AZ 85281
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1 room 1 guest
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Red Roof Inn Phoenix Airport
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250 Reviews from our TripAdvisor Community

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Traveler rating
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buena Park, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Cool place and very comfortable. It's quite a nice place and I would recommend it to the next guests to stay here. That's all I have to say about that. I liked it, my girl liked it. That's , that. . It's got all you need but the breakfast that needs to be at every hotel. Even if it's a... More 

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Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

On behalf of our staff, I am writing to let you know how delighted we were to receive your words of praise. I am happy to know that you found the inn clean, great customer service, Wi-Fi service, and location were top of the list. Our goal is to provide outstanding dependable service at a reasonable price. We read all... More 

Flagstaff, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel provides a good place to stay, clean, friendly people, and located in a place that is easy to get anywhere in Phx. I have stayed here 3-5 times and when I unexpectedly had to stay in Phx overnight, I called them. They provided toiletries, since I had none, expecting I would only be there for the afternoon, not... More 

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

We appreciate you taking the time to write a review regarding your recent stay with us. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to... More 

Raleigh, North Carolina
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This Red Roof was a quiet, comfortable stay. Nice, helpful staff. Property grounds are pleasant. Outdoor pool was all to myself. Nothing interesting within walking distance though. Overall a quiet, restful stay before my flight.

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

On behalf of our staff, I am writing to let you know how delighted we were to receive your words of praise about the quiet room and helpful staff members. Great service depends on staff members willing to give their very best at all times. It is rewarding when our guests recognize their outstanding service and take the time to... More 

Mesa, Arizona, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 2, 2015

Fabulous when we came in the person who checked us in with no reservation Areli gave us a great rate. The room smell really nice and I loved the pool very clean areli mention that Rolan the maintenance guy takes care of the pool every day awesome job! Comfortable bed clean bathroom there was a card with the housekeeping name... More 

Was this review helpful? Yes 1
Redroof265, Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank You so much for taking the time to write a review about your recent stay with us! On behalf of my staff, I would like for you to know how delighted we were to receive your words of praise. Areli, Rolan, Sara and Graciela and the rest of the team thanks you. It is reviews like this that makes... More 

1 review
5 of 5 stars Reviewed July 2, 2015

Great customer service from areli the hotel is nice from inside and out will definitely Come back. Thank you for making my stay unforgettable I traveled with my husband we both like the price. Very clean pool I'm sure the maintenance guy Rolan takes good care of it.

Was this review helpful? Yes
Redroof265, Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank You for your kind comments on your recent stay with us at Red Roof Inn. It is truely rewarding when our guest recognize the staff's efforts. We are thrilled and looking forward to your next visit. More 

Charlottesville, Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 29, 2015

Whenever I visit Phoenix, I stay at the Tempe Red Roof Inn.The staff is courteous and professional and the hotel is in a good location. I had first rate customer service from Aria(sp?) last week and my room was clean and quiet. You can't beat the price. I highly recommend it.

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you so much for your kind words about your recent stay with us. It is good to know that Areli was able to deliver outstanding dependable service as we make it our priority to exceed guest expectations. It is truly rewarding when our guests recognize their outstanding service and take the time to tell about it. Our goal is... More 

Anywhere, MD
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 25, 2015

I've stayed here before, and the place isn't bad at all, but maintenance seems to be an issue. I observed a running toilet, door hinges and locks that creak like they're in a haunted house...burn marks in the carpet and on the furniture, inoperable light switch, noisy, rattling bathroom fan. Housekeeping is very good. I was also bothered by loud... More 

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I would like to apologize for the items mentioned in your review. If you ever run into problems like this, please feel free to let me know as our number one goal is to have our guests leave happy. We truly appreciate your feedback as we read all of our reviews and value our guest’s opinion. Thank you again and... More 

Orlando, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 24, 2015

You get what you pay for. The room was clean with a okay sized bathroom. The carpet in the hallway was kind of gross, so make sure you don't walk in the hall barefoot! Not a lot of TV channel choices and they had a room service menu, but I think it's a take-out situation because I don't recall there... More 

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I would like to apologize for the experience of the dirty hallway carpet during your recent stay. Each and every guest put their trust in my staff to deliver outstanding service and I can assure you that I will take care of this. Our goal is to provide outstanding dependable service at a reasonable price. We read all of our... More 

1 review
5 of 5 stars Reviewed June 23, 2015 via mobile

Angelica and the Red Roof team in Tempe, AZ are great and I'll definitely come stay at their hotel next time I'm in Phoenix!!! I was pleasantly surprised about the hotel! Thank you very much. I highly recommend it!!!

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I appreciate your time in posting a review of the property. It is always our goal to provide a clean comfortable room with GREAT service from the employees. Angelique will be thrilled to learn that her efforts do not go unnoticed. Thank you again and we look forward to your next visit with us. More 

Bisbee, Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

This is my go to spot when I travel for government business. Always the best room rate, incredible freeway access to wherever you're heading, rooms are clean and safe and the staff is incredible. Daniel and Nora always go the extra mile to ensure your stay is pleasant. Free Wi-Fi that really works! Close to ASU and downtown Tempe -... More 

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your thoughts regarding your recent stay with us at the Red Roof Inn Phoenix Airport. I am glad that Daniel & Nora were able to provide you with outstanding customer service. Our goal is to provide a clean room at a reasonable price in a location that best fits your needs. Thank... More 

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