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Red Roof Inn Phoenix Airport

2.0 of 5
2135 West 15th Street, Tempe, AZ 85281
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Red Roof Inn Phoenix Airport
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Red Roof Inn Phoenix Airport
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230 reviews from our community

Traveler rating
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    44
    11
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is my first stay at this chain of hotels. I was looking for one bed with my girlfriend for the weekend and we were placed in a room with two beds above the hot air vents on the second floor. It was loud. Our a/c unit didn't work very well. There was bumping music in the am and many... More 

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for taking the time to tell us about your experience at the Phoenix Airport Red Roof. I am sorry that your experience did not meet your expectations during your recent stay with us during a weekend when we had many different groups staying with us. At Red Roof, it is our intention to have your confidence in our... More 

USA
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night. The room seems to be nice and clean. It is near downtown Tempe. Wish they could provide breakfast instead of coffee.it is closer to the freeway. They have a plenty of parking spaces especially alot of shades where you can park during hot weather.

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your kind words about your recent stay with us at the Red Roof Inn Phoenix Airport. Great service depends on staff members willing to give their very best at all times. It is truly rewarding when our guest recognize their outstanding service and location of the inn and take the time to write about it. Again, thank... More 

Las Vegas, Nevada
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This Red Roof Inn is in a quiet location near I10 and I60. Reasonable prices. No restaurants within walking distance, but a short easy drive. Rooms and clientele seem to be very quiet - not many children. Parking is convenient with lots of shade. Beds are very comfortable. A large shopping mall is nearby.

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Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

We appreciate you taking the time to write a review regarding your recent stay with us. I am glad that you were pleased with the convenient and quiet location of the inn as well as the rooms. Our goal is to provide outstanding dependable service at a reasonable price. Thank you again and we look forward to your next visit... More 

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was skeptical about Red Roof Inn but seeing the surprisingly high reviews, i decided to go for it. The vending machine had been vandalized so it was not working, the elevator had also been vandalized so we had to carry our suitcases up three flights of stairs. The room was big, but the beds were rock-hard. The bathroom was... More 

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Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I am sorry that your recent stay with us was not a good one. I would like to apologize for incidents with the vandalism of 1 of the 2 soda machines and elevator. We do try our very best to keep a close eye on unruly guests and repair items as they occur. As for our bedding, all mattress sets... More 

Broken Bow, Oklahoma
Top Contributor
76 reviews 76 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My boys and I spent a week here taking in spring training. We read the reviews and knew there were some issues with this hotel. But the price was good based on how expensive most other hotels were in the area. Plus it was close to the airport which was key for an early morning flight home. I've stayed at... More 

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Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I would like to apologize for the experience of internet service during your recent stay. I can assure you that I will be contacting our internet provider and inform them of the problems you mentioned as I can understand your frustrations. I will also meet with our housekeeping staff to cover the issues as this is not normal for our... More 

SoCal
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I've stayed here several times. It seems that the condition of the room is a gamble, as some rooms are in considerably better condition than others. During my last stay, the room I received was in horrible shape. Supposedly the hotel was sold out, so I wasn't able to change rooms. I was tired, so I did not want to... More 

Was this review helpful? Yes 1
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I would like to apologize for your experience at our inn. Our goal is to provide outstanding dependable service, a clean room, at a reasonable price. I can understand your frustrations as your experience did not meet your expectations and I can assure you that I will make sure my staff is aware of your comments and take care of... More 

MV
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When staying here you should not expect much more than a clean room at a low price. Close to the airport and some good restaurants in the area. Quiet area too. Good enough especially when booking last minute and all the better options are out of your price range.

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Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your review. Great service depends on the staff member willing to give their very best at all times. It is rewarding that to hear that you had a quiet and clean room, close to the airport, and at a good price. It is rewarding when our guests take the time to let us know about their stay.... More 

Bellevue, NE
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here several years ago and the place was pretty ugly and dirty. Since my regular hotel was sold out I decided the price was right and I would give it another shot. While the staff was very pleasant and the place has had a light remodel done I still found a smelly room with dirty carpet and what... More 

Was this review helpful? Yes 1
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

I would like to apologize for your experience at our inn. Each and every guest put their trust in my staff to deliver outstanding service and we make it our priority to exceed guest expectations and provide a safe and comfortable place to stay. I will look into the problems you described and take action that these items will be... More 

California
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had stayed at at Red Roof on a previous trip to Arizona. When a special offer came through my email account, I took it. It was in a different area than our previous trip, but the Inn proved to be just right for our trip. Even though we didn't take time to sit by the pool, it looked very... More 

Was this review helpful? Yes
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

Thank you for your words of praise. It is truly rewarding when our guests recognizes the staff’s efforts, and takes the time to tell them. The staff always enjoys positive feedback from our guests. It is reviews like yours that makes their day. I am glad that our location was perfect for you during your stay for Baseball Spring Training.... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2015

Were at this hotel for less than 12 hours after coming in on a late flight. Room was incredibly spacious and clean. Angelique and Daniel at the front desk were very helpful and accommodating during our short stay there.

Was this review helpful? Yes 1
Redroof265, General Manager at Red Roof Inn Phoenix Airport, responded to this review

On behalf of the staff at the Red Roof Inn Phoenix Airport, I am writing to let you know how delighted we were to receive your words of praise. Great service depends on staff member like Angelique & Daniel that are willing to give their very best at all times. It is truly rewarding when our guests recognize their outstanding... More 

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