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Hyatt Place Tempe/Phoenix Airport

3.0 of 5
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1413 West Rio Salado Parkway, Tempe, AZ 85281-2406 (Formerly "AmeriSuites Tempe/Phoenix Airport")
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Hyatt Place Tempe\/Phoenix Airport
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299 Reviews from our TripAdvisor Community

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Grapevine, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at this property on a business trip. The overall comfort and amenities are very good for the price. The property is clean and well kept, but starting to show its age. The staff were terrific, especially the shuttle drivers and front desk.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank S7700VAjohnr
Corrales, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Expect airplane noise due to close proximity to airport. Hotel property and guest rooms in need of renovations - carpet, paint, and mattresses. Location is convenient to freeways and fairly close to shopping and restaurants. Would not stay again until property is renovated.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Bryan G
Seattle, Washington, United States
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hyatt Place has always been a very consistent brand and this location is no exception. The room was well appointed, bed was very comfortable and the amenities were up to par as well. The WiFi worked very well, no issues or complaints. The breakfast selection had a pretty good variety from which to choose, but everything was so carb-heavy. I... More 

Helpful?
Thank Beth K
North Houston, Texas
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for six nights. The location was great--near the airport, three miles to Tempe Market Place, straight shot to Scottsdale, and more. What I didn't care for was the lack of TV stations. Unfortunately, I spent more time in the room than I would have liked to, so I spent a lot of time channel surfing through their... More 

Helpful?
Thank K8Mac1
El Paso, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

As my first time experience to stay at the Hyatt I wasn't too pleased. The room itself was not spacious, however the space was very well compacted and utilized. The hotel had a cigarette smell to it, the back entrance was broken as well as the elevator for the 3 days we stayed. The swimming pools heater was not working... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Yvonne R
Washington DC, District of Columbia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed at many Hyatt hotels across the world and this place was a big disappointment. The bathtub/shower drain was clogged, so I had that awful experience of standing in two inches of water while taking just a short shower. Clogged drains are disgusting -- who knows whether it was hair or something grosser that was causing the clog. But... More 

Helpful?
Thank HugoOh
Riverside, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Our room was worn and very dirty. The type of dirty this room was from years of neglect. Walls were filthy along with stained carpet. The couch was worn and stained, with scratch marks on leather. The drawers had the laminate coming off the sides. I have the pictures to prove the condition of the room which I showed hotel... More 

Helpful?
Thank nozzzs
HMForeman, General Manager at Hyatt Place Tempe/Phoenix Airport, responded to this review

Good Morning, Thank you for sharing your feedback. I am so sorry I didn't get to meet you during your visit. We agree that it is time for a refresh of our furnishings and am pleased to share that we begin full renovations in May. Warm Regards, Holly More 

Anchorage, Alaska
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is typical Hyatt. Clean & nice people. Free buffet breakfast. Free shuttle service to airport & anywhere else within 5 miles. We used the shuttle to go to & return from Arizona mills mall for the day & had a great time.

Helpful?
Thank Mike R
HMForeman, General Manager at Hyatt Place Tempe/Phoenix Airport, responded to this review

Thanks for the kind words Mike! We hope to see you again soon! ~Holly More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It took us about 28 hrs from Dubai to get to Tempe as our flight had 2 stop overs, one at London and the other at Dallas. So one can only imagine our state when we had reached the Hotel, keeping in mind the time difference of 11 hours between Dubai and Phoenix. The purpose of our visit was to... More 

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank sunish_simon
HMForeman, General Manager at Hyatt Place Tempe/Phoenix Airport, responded to this review

We are so very glad to hear you enjoyed your time with us! I know that traveling for such a long amount of time is never easy, but am happy our team made you feel comfortable. Hopefully we'll get to see you again when you visit your son! Best Wishes, Holly More 

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