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SpringHill Suites Phoenix Tempe/Airport

3.0 of 5
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1601 West Rio Salado Parkway, Tempe, AZ 85281
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SpringHill Suites Phoenix Tempe/Airport
Best prices for: 1 room 1 guest
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Ranked #27 of 47 Hotels in Tempe
A recent review
4 of 5 stars reviewed 1 week ago
Shekar9 Dublin, Ohio
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mill Valley, California, United States
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

Marriott has let this (and a couple of other properties in Tempe) hit the skids. "High speed internet"? Waaaay too slow to use. Less than .50mbps. So there's that. You might not want to work up a sweat surfing anyway since the A/C barely works. However, take comfort in knowing that an ice cold shower is only a few steps... More 

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Dublin, Ohio
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

SpringHill resort in Phoenix is a nice hotel and offers very spacious rooms. The room size is quite big and rooms are very clean. Each room has a Flat TV, Microwave, Refrigerator and a sofa. Bed is quite comfortable. This hotel has a big restaurant as well that offers a good variety of breakfast. Hotel has ample parking space and... More 

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Camp Verde, Arizona
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is nice place to stay before flying out of sky harbor. Staff is friendly and is willing to help. Rooms are large and clean. There are not any restaurants in walking distance but close by car. Breakfast is not great but sufficient.

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Sedona, Arizona
Top Contributor
139 reviews 139 reviews
29 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 14, 2015

We needed to stay overnight to go to the theater. Many places were full so we opted to drive a bit and stay here. The hotel was clean, free breakfast, free internet. Although one of the older hotels, it was fine for the night. Just a couple blocks from the big shopping Center, Arizona Mills.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2015 via mobile

Staff was amazing at being attentive to all of my needs. They went beyond the call of duty to keep us satisfied. That being said , I will only book with Marriott chains for all of my travels. Lisette Candelaria

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Burnsville, Minnesota
Top Contributor
140 reviews 140 reviews
65 hotel reviews
108 helpful votes 108 helpful votes
1 of 5 stars Reviewed May 1, 2015

My review may be colored by the fact that at the time I stayed, the hotel was charging north of $150 a night, and that's even with an AAA discount. In my world, I need to see something a little special as we start to approach $200 a night. To summarize, this is an ordinary hotel, essentially placed on an... More 

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Kim B, Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

Thank you for this information. We will investigate the internet speed issue as we do not receive complaints/comments like this regarding that issue. Thank you for the feedback. More 

Cold Spring, Kentucky
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2015

I booked through Hotels.com. However, I did call the hotel to make sure all was well with the reservation and to let them know we would have an after midnight check-in. When we arrived, our check-in was super quick, and we were on our way to the room. The room was not large but had everything we needed for 4... More 

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San Diego, California
Top Contributor
83 reviews 83 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 23, 2015

We stayed here recently for our Spring Training trip and the hotel met our expectations. The location is great and very central within Phoenix. Although there really isn't anything within walking distance, you are a short drive from Mill Ave. as well as most of Phoenix. For being so close to the airport, we really didn't hear much noise from... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 18, 2015

I booked this room a couple weeks in advance and was told I was getting a military rate for both nights, which should have totaled out around 300. When I got there they charged me $490. Then a couple hours later I had a charge for $100. When I brought it up they said they'd change the rate back to... More 

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Kim B, Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

We apologize for the problems you experienced during your stay here. You can contact us directly to resolve any outstanding issues with charges. Thank you! More 

Indiana, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

We had a lovely stay at Springhill that started at check in! Marimel was our front desk staff person and she was extremely courteous; she made sure we knew what services were available to us including car rental return; Marimel shared information about breakfast, parking, and was so cheerful and pleasant. Kudos to her for a smooth checkin and we... More 

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