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Hawthorn Suites by Wyndham Tempe

#32 of 47 Hotels in Tempe
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2301 East Southern Avenue, Tempe, AZ 85282 (Formerly Hilton Garden Inn Phoenix Airport)
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Hawthorn Suites by Wyndham Tempe
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457 Reviews from our TripAdvisor Community

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Traveler rating
    144
    142
    72
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    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (457)
  • Mar-May only
    (175)
  • Jun-Aug only
    (82)
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Cottonwood
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The room was kind of a mini-suite and was nice, well laid out. The only exception was the layout of the bathroom, which had a problem with the large door getting in the way of entering. It seemed that the bathroom, overall, was too small for the swinging of the large door. Also, the shower curtain didn't stay completely closed.... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Travelers are raving about these Tempe hotels

Phoenix, Arizona
1 review
2 of 5 stars Reviewed 4 weeks ago

The staff was friendly and accommodating but the property is not well managed or taken care of. Everyday breakfast was skimp but not a fault of the staff, when I asked they made corrections. Also, I found cockroaches in my room. Pest control should be a little more active. I was upgraded and moved rooms however the thought was still... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear 238mj82, Thank you for taking the time to tell us about your experience at the Hawthorn Suites by Wyndham in Tempe, AZ. Your feedback is very important to us. At Hawthorn Suites, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the... More 

Flagstaff, Arizona
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First we arrived to pain fumes, which I get nice to see renovations happening. Staff was friendly. But the pool wow way disappointment 5 -6 people in it and it was packed I think maybe 2 people might fit in the spa. Pictures were very deceiving. So the pool time we hoped for didn't happen there was already 5 people... More 

Was this review helpful? Yes
Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear azmom74, Thank you for your feedback expressing the problems you encountered during your stay at the Hawthorn Suites in Tempe, AZ. We sincerely apologize for the substandard condition of your visit. At Hawthorn Suites, we take great pride in our high standards in all of your offering. Unfortunately, you experienced a time when we obviously did not meet those... More 

Tempe, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

This place really is a nice hotel. Especially for the price. Even though I stayed one night I must say it was excellent.

Review collected in partnership with Hawthorn Suites by Wyndham

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Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear kingdog2015, Thank you for sharing your comments regarding your recent stay this will serve as encouragement, as we at Hawthorn Suites, strive to continuously improve our guest experience, Thank you again for sharing. We hope your next visit will be even better. Sincerely, Ketan B. General Manager Hawthorn Suites by Wyndham More 

Tempe, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Nice hotel. Clean, big room, no bugs, everything works. The property is on the smaller side with a very small pool. Free breakfast and Wi-Fi. The breakfast was nothing to write home about but it was good. I would recommend this place to anyone.

Was this review helpful? Yes
Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear jimmaz2015, Thank you for sharing your comments regarding your recent stay this will serve as encouragement, as we at Hawthorn Suites, strive to continuously improve our guest experience, Thank you again for sharing. We hope your next visit will be even better. Sincerely, Ketan B. General Manager Hawthorn Suites by Wyndham More 

Roswell, Georgia
1 review
3 of 5 stars Reviewed July 20, 2015

We stayed 8 days, staff friendly. They were doing some updating, but have a ways to go. The kitchens need items replaced such eating utensils, plates, bowls and glasses. The frogs needed defrosting, it was hard to open and close. And for some reasons we always got just one wash cloth. The pool was very dirty everyday we were there.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear Paulad738, I would like apologize for the inconvenience you experienced with your utilities and amenities. I have discussed this situation with my entire staff to ensure it is not repeated. We assure you this kind of incident is not the way we conduct business. Our goal is to provide a level of service that requires diligent attention to detail... More 

Tucson
1 review
4 of 5 stars Reviewed July 15, 2015

Customer service was excellent. The staff was polite, helpful and professional. Room 313 was a perfect size for our family of 6. The only negative was the smoke detector went off at 1 am and 10 am for no reason. Also for a room that size you need 2 trash cans. The people who stayed in the room before us... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear T1497FXpaulb, Thank you for sharing your comments regarding your recent stay this will serve as encouragement, as we at Hawthorn Suites, strive to continuously improve our guest experience, Thank you again for sharing. We hope your next visit will be even better. Sincerely, Ketan B. General Manager Hawthorn Suites by Wyndham More 

Colton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2015

My family stayed her two years ago and came back this past weekend. I was impressed with the rates but disappointed in the upkeep of the place. The person behind the desk was not friendly. Had tattoos, long hair and straggly beard. My first indication of lack of upkeep was the paint around the elevators is chipping. Then when I... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Ketan B, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear Kathy B, Thank you for your feedback expressing the problems you encountered during your stay at the Hawthorn Suites in Tempe, AZ. We sincerely apologize for the substandard condition of your room. At Hawthorn Suites, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Rest... More 

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