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Hawthorn Suites by Wyndham Tempe

#32 of 47 Hotels in Tempe
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2301 East Southern Avenue, Tempe, AZ 85282 (Formerly Hilton Garden Inn Phoenix Airport)
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Hawthorn Suites by Wyndham Tempe
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445 Reviews from our TripAdvisor Community

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Traveler rating
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    139
    70
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
  • All months
    (445)
  • Mar-May only
    (175)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (111)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

I was visiting the area with my aunt for school purposes and when we initially checked in we were placed into a room that did not suite our needs, but Chris, the front desk manager at the time, was very accommodating when it came to switching our room for us and assisting us with other requests. Also the housekeeping and... More 

Was this review helpful? Yes
Jackson, Michigan
2 reviews
1 of 5 stars Reviewed 1 week ago

The bathroom was way too small, toilets were old, overflowed all over the floor, tub was so dirty & stained didn't use. The living area was so hot, in the back of the room, no A/C too uncomfortable to even sit back there. Telephones didn't work, Clock radio I found behind the dresser, unplugged. Wouldn't keep time, and the internet... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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tempehawthorn, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear Mark D. Thank you for your feedback expressing the problems you encountered during your stay at the Hawthorn Suites in Tempe, AZ. We sincerely apologize for the substandard condition of your room. At Hawthorn Suites, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Rest... More 

Tempe
1 review
2 of 5 stars Reviewed 1 week ago

A/c, microwave and shower worked below expectations. Management was not helpful at all. Night shift was no help at all.

Review collected in partnership with Hawthorn Suites by Wyndham

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tempehawthorn, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear Robert G. Apologize for the inconvenience you experienced with your A/C and the assistance of our staff. I have discussed this situation with my entire staff to ensure it is not repeated. We assure you this kind of incident is not the way we conduct business. Our goal is to provide a level of service that requires diligent attention... More 

Sierra Vista, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

We chose this hotel for a overnight rest after the Salt River Tubing trip. The hotel staff was friendly. The room was tidy but had a couple places where the paint was peeling. There should have been a coffee maker in the room but there was not. We did enjoy the breakfast in the morning.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
tempehawthorn, General Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Dear Douglasd628 Thank you for sharing your comments regarding your recent stay this will serve as encouragement, as we at Hawthorn Suites, strive to continuously improve our guest experience, Thank you again for sharing. We hope your next visit will be even better. Sincerely, Ketan B. General Manager Hawthorn Suites by Wyndham More 

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