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Hawthorn Suites by Wyndham Tempe

#32 of 48 Hotels in Tempe
Certificate of Excellence
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2301 East Southern Avenue, Tempe, AZ 85282 (Formerly Hilton Garden Inn Phoenix Airport)
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Hawthorn Suites by Wyndham Tempe
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Hawthorn Suites by Wyndham Tempe
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412 reviews from our community

Traveler rating
    139
    131
    64
    40
    38
See reviews for
181
78
34
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
  • All months
    (412)
  • Mar-May only
    (156)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (111)
All months
Phoenix
1 review
5 of 5 stars Reviewed 1 week ago

It was expecially nice. The room was very spacious with a seperate living room with refrigerator, microwave, couch and big TV. The Bed was very comfortable and we would definately go back. My only suggestion is the Front Office Staff needs to do a better job of promoting the Hotel because they had me questoning myself by there answers to... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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north miami beach
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We reviewed this property while we were there. It is a shame as the property has the potential of being great. 4 stars in its category. But the housekeeping and cleanliness are horrible. In 2 weeks we never saw a person professional looking or acting to be a manager or GM. Front desk people trying to do the best they... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Micsha C, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Thank you for your regards concerning your recent visit to our hotel. We appreciate your review as it highlights on areas that we need to improve on. I would like to apologize for the lack of cleanliness that you felt during your stay. Please take into consideration that this is not the level of service that our guests have come... More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Dirty room and bathroom with stains on the tub floor. Towels were nasty. Breakfast was nasty (except for an orange), air vent caked with crud, no toilet paper. That is all I have got to say about that!

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Micsha C, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Thank you for reflecting on the highlights of your stay with us. We appreciate your review as it denotes specific areas of concern for us to improve on. I apologize that the guest room and the breakfast experience did not meet your standards. I have met with the executive housekeeper regarding our room cleanliness policies and have also attempted making... More 

Edmonton, Canada
1 review
3 of 5 stars Reviewed 1 week ago

every thing was good, but the pool could have been better kept. the water was very merky, and there was all kind of plant debris floating around, along with a chocolate bar wrapper. other than that everything was very good!

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Micsha C, Manager at Hawthorn Suites by Wyndham Tempe, responded to this review

Thank you for your kind comments regarding your recent stay with us. We appreciate you for considering your stay with us as your opinion is valued by us. I personally met with the executive engineer to ensure that the hot tub/pool area was not only clean but also at the right temperature. Thanks again for being so kind as to... More 

Elgin, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Good experience overall. Staff very helpful and friendly. Internet connection was a bit slow at times, but workable.

Review collected in partnership with Hawthorn Suites by Wyndham

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Scappoose, Oregon
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This rating is one star only because NO STARS is not an option. We arrived on March 21 to find no one at the front desk and we had to wait about ten minutes before the clerk returned. The next first impression was a broken and partially missing floor tile in the elevator that was never fixed during our stay.... More 

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Grand Rapids
1 review
1 of 5 stars Reviewed 2 weeks ago

1) Adjoining Rooms: When making the reservation, we were promised adjoining rooms. Upon arrival, we were told that until that morning we were assigned the adjoining rooms. However, at some point one of the rooms was reassigned and, therefore, adjoining rooms were not available. 2) Rooms Not Made Up: Upon arrival rooms were not cleaned / made up. Apparently there... More 

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