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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5
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1651 West Baseline Road, Tempe, AZ 85283
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1 room 1 adult
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Hotel Tempe\/Phoenix Airport InnSuites Hotel & Suites
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249 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

All the staff are so kind. Loren is great so much help in feeling more comfortable during your stay. King at PJs Cafe a great host! The staff are so good about any questions or concerns you may have. Their can do attitude makes your stay enjoyable.

Helpful?
Thank Haley A
Pittsburg
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thanks Tony and David! Shuttle didn't begin till 6am I was needing to be at airport and Tony and David made it happen! Thanks guys I will return due to excellent customer service! The room was clean and had a refrigerator and microwave The bed was like sleeping on a cloud very comfy! Will return

Helpful?
Thank 970Rre
Alta Loma, California
Level Contributor
222 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looks are deceiving ! I have a flight cancelled and American Airlines put me up here for the night. It was dubious on the outside and in the lobby, but the customer service beginning at the desk and the shuttle driver were outstanding !. The room was cleaner-larger-more amenities than the Red Roof at a better price AND FREE BREAKFAST... More 

Helpful?
Thank ahdiii
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Exceeding Expectations is our goal and I am glad you had such a pleasurable stay here at the Hotel Tempe/Phoenix Airport InnSuites. Our Free Airport Shuttle and Free Hot'n'Healthy Buffet Breakfast are two of the amenities we provide to our guests that provide immense value to their stay. I am glad that our Staff went above and beyond with providing... More 

Happy Jack
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great time at their Happy Hour...the bar tender was so friendly and kind. We have stayed there several times before and the mattresses on their beds are just awesome and one can get a good nights sleep. Also there is plenty of room in the suites, and out room had two bathrooms, which was really nice. Very... More 

Helpful?
Thank Raymond W
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

We are so glad to see that our hardworking Cafe & Front Desk staff were a highlight of your stay. Our spacious Executive Suites with 2 Queen Beds and 2 Bathrooms are one of our most popular room types, especially for families or sports teams. Our signature Cloud 9 bed is available for sale direct from the manufacturer; the next... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed here a handful of times, front desk is always very friendly and accommodating. Rooms are decent, have not tried the breakfast coffee is fine food smells good! Nice pool and hot tub! Will definitely be staying here again. Thank you

Helpful?
Thank Shelley G
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your continued patronage, we are happy to hear you have stayed here numerous times and plan on continuing to do so. I am sure that once you enjoy our Hot'n'Healthy Breakfast Buffet you will definitely be rating is 5/5, as our breakfast is our most praised of our Free amenities we provide our guests. We look forward... More 

Mpls./St.Paul
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location to the interstate. Terrific, free breakfast. Rooms were fine-clean, easily accessible and staff was helpful. Very reasonable rates. Our first assigned room was handicapped accessible which was fine until we attempted to take a shower…the staff was quick and graciously accommodated our room change request.

Helpful?
Thank Stitchin'goddess
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to see that you enjoyed your recent visit to our hotel and that our staff was able to assist you with finding a different type of room that would better suit your needs. Our Free Hot'n'Healthy Breakfast Buffet is one of our most praised amenities, and we are glad to see that it continues to help our... More 

Tempe
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel on a few different occasions and was satisfied every single time. Staff are extremely pleasant and rooms are clean; beds are comfortable and breakfast is sufficient. Hotel is located right off of the I-10 freeway in Tempe, Az; across the street is a large mall, Harkins Theatre, Joe's Crab Shack, Claim Jumper; and other eateries... More 

Helpful?
Thank Carrie E
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

We are delighted at your continued patronage, and we hope to continue being your Home Away From Home each time you visit the Phoenix area. As you noted, our location is ideal for travelers coming into the Tempe area, with such easy access to the local highways, public transportation, and ample dining and shopping options in short distance. We pride... More 

Tucson, Arizona
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room , the location and the staff were all good. I was very impressed at PJ's Cafe, where, even though breakfast was very busy, the cook, King, was concerned and considerate enough to carry food to the tables of people who were disabled to some degree, or preoccupied with kids. I have been in many places where the help... More 

Helpful?
Thank HJS0701
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent stay, I will certainly share your praises with King regarding his customer service skills. Our PJ's Cafe which offers the complimentary Breakfast Buffet and the Complimentary social Hour each evening are one of the many things that has made our hotel so popular for the last 30 years. We will certainly continue... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 28, 2015 via mobile

Waited in line 20 minutes. Lobby was dirty and crowded. Only one desk clerk. Didn't have our reservation. What a mess. People in long line waiting. We went across the road to holiday Inn express. CLEAN very comfortable and professional for just a few dollars more.

Helpful?
Thank Eleanor V
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am very sorry to hear you encountered issues while attempting to check-in and chose to stay elsewhere. I would like to find out more about where your reservation was reserved so I can check with that booking company to find why we never received your reservation. Please call me directly at (480) 897-7900 or email me at aschanze@innsuites.com so... More 

Travelers are raving about these Tempe hotels

Douglas, Arizona, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2015

The Douglas High School Student Council spend two nights at the Hotel Tempe/Phoenix Airport with our two groovy advisors Ms. Martha Alonso and Mr. Angel Ortega. The cats aka the boys were on the 2nd floor and the girls were on the 1st floor. Our rooms were very nice and groovy. I shared a room with the other two crazy... More 

Helpful?
Thank Patrick H
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Se are so glad to hear that you had such a great stay during your recent visit to our hotel while attending the LEAD conference. Our hotel is perfectly suited for School groups since we offer many suites that can accommodate up to 6 people. I am glad that the ample amenities we provide, including our all you can eat... More 

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