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All 46 Tempe hotels

Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5 Hotel   |   1651 West Baseline Road at I-10, Tempe, AZ 85283
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Ranked #29 of 46 hotels in Tempe
A recent review
5 of 5 stars reviewed 1 week ago
arwright49 Tempe, Arizona
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172 people have reviewed this hotel

Traveler rating
    32
    54
    29
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    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Tempe, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

My stay at Hotel Tempe have been the Greatest Experience. When I state Exceptional Service Exceptional Service I have received. Beginning with the Shuttle Driver picking me up from the airport. I can't begin to describe the Customer Service I received from the Front Desk. Not just One Shift but every shift and every Employee. Nor can I leave out... More

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am so glad to see that the hard work of my staff made your stay so pleasant. I will be sure to share your praises with my staff during our next staff meeting. It is my goal that all of our guests have similar experiences with our staff members, and I am glad to see that our hard work... More

Chicago, Illinois
Top Contributor
161 reviews 161 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We Hotwired this hotel and were extremely happy for the price. Let's be clear. It's a 3 star hotel. The room was fine/quiet although there was a small amount of mold in the shower. A/C was excellent in the 110 degree heat. Room was cold. TV size was larger than normal. Good, free wi-fi. There is a putting green and... More

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review of your recent stay. As you noticed when you stayed, the immense value that guests receive when they book at our hotel is worth far more than the price that is paid. Our plentiful Hot & Healthy Breakfast Buffet, Social Hour, and Complimentary round-trip airport shuttle saves our savvy guests a lot of money compared... More

Denver, Colorado
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It took us over an hour to check in, no kidding. I felt sorry for the gal, she was trying her best but had no help. The manager kept popping in and out but never offered to help her. After we finally were checked in, she told us how to get to our room - they represent this as a... More

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am sorry to hear that your recent stay here did not exceed your expectations. Many of our guests enjoy the convenience of being able to go directly outside from their rooms, as they are able to park in closer proximity and walk less to get to their rooms. Thousands of Hotels around the US and world are exterior, but... More

Sedona
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014

Our room was very nice and comfortable. Service to and from the airport is great. It's a really good bargain. We have stayed there several times before and will stay there again. it's also a secure place to park your vehicle free of charge while you're gone on a trip.

Was this review helpful? Yes 1
Tucson, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

What a nice time we had at this hotel. The room was very clean and nice. We also took advantage of your happy hour. Over all great stay. I really like the fact that we could leave our vehicle there while we went on vacation.

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed here July 3rd after a terrible day of traveling. We found out that we were going to be stuck in Phoenix so my wife made a reservation with this Hotel once we landed. The girl on the phone took all of our info including cc info. My wife works for USAir so we got a discount to stay... More

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Dallas, Texas
Top Contributor
75 reviews 75 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 14, 2014

I must have been very lucky, grounds were well kept. My room was large with great lighting, shower was excellent and all was very clean. Bed was fabulous and lots of pillows. It was very quiet where I was on the first floor and I found the staff to be very gracious and friendly. I had a non smoking room... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed June 26, 2014

As I got there I was denied a suite because there weren't any available, which I later found was not true. I was in the lobby when some people asked for a suite with no reservations and with no problem the guy in the front desk gave them a good deal. I was using my laptop at the lobby because... More

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Diana, I am very sorry that such a person approached you during your stay. As your reservation was being paid with cash only, we were unable to reserve one of our executive or family suites, as cash only guests are only accepted for our Studio rooms. Credit or debit cards are required for all of our Suites as a company... More

Yuma, Arizona
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

Ever stay at a hotel and worry your car will be broken into? This is how I felt. People were wandering around when we went to the room. The room was musty and hot. We asked several times for a crib but never got one. There are signs telling you how much items will be charged to your room if... More

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I cannot apologize enough that my staff did not deliver to you a crib per your request. There is no excuse for this oversight, and on behalf of my staff I am truly sorry. We do have a listing in our rooms for prices of items, so that if guests enjoy their stay so much that they would like to... More

Tempe, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

I stayed at this hotel in May 2014 for my birthday and the entire staff of this hotel was more than amazing. I was greeted before I even touched the doors to the hotel. Mariam was at the front desk and was helping guests both on the phone and In front of her but she still stopped and welcomed me... More

Was this review helpful? Yes 2
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your wonderful comments about your recent stay. I will make sure to recognize the staff members you mention for their efforts. It is our goal that when all guests leave the hotel they share similar sentiments, and I am glad when guests are willing to share their experiences. Our Front Desk and PJ's team members are our... More

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Additional Information about Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

Address: 1651 West Baseline Road at I-10, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites 3*
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Also Known As:
Hotel Tempe/Phoenix Airport Innsuites Hotel And Suites
Hotel Tempe/Phoenix Airport Inn Tempe

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tempe hotels for hotel accommodations, free amenities and superior service in Phoenix/East Valley-area. Delight in magnificent mountain views. Enjoy nearby ASU, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Phoenix/Chandler/Mesa/Gilbert area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Shuttle to Sky Harbor 6am-10pm Daily, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
Number of rooms
160

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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