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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5
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1651 West Baseline Road at I-10, Tempe, AZ 85283
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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Ranked #34 of 47 Hotels in Tempe
A recent review
4 of 5 stars reviewed yesterday
Ken H Arizona
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216 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arizona
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice all suites hotel. Great service, good breakfast, and social hour. Rooms are well appointed with Fridge, Microwave, and extremely comfortable beds. Having stayed in many hotels in the area that were much more expensive and not nearly as nice.

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Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

they couldn't find our reservation that we booked through the company website. We showed them confirmation & they were out of room we booked & were upgraded to presidential suite with whirlpool @ no addy'love cost. Loved the room, especially the whirlpool. It was very quiet & clean. Also, enjoyed the hot breakfast & location for shopping & a variety... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Great service; friendly & professional & accomodating. A great value & price, & the deposit amount that is put on hold on your account is half what other hotels charge, which is very appreciated. Good location. Bed isn't too hard. Nice bathroom. Large TV. If I come back to town I will definitely consider staying here again! I think the... More 

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Happy Jack
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times because it is so convenient to the places we do our business and we were very pleased once again. This time we had a room that was on the side of I-10 and thought it would be noisy, but it was not at all. Since the bedroom is in the back of... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The staff is rude, the rooms were not as describe. The pull out bed had a matress that was 3 inches thick and the most uncomfortable thing I've ever slept on. I wouls rather sleep in a cardboard box on the side of the road than this hotel again.

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago

I will admit, I was very nervous when I saw some of the reviews. I needed a cheap hotel and decided to take a risk. I was very pleasantly surprised. It was very clean (no bugs) and the staff was very friendly. My one complaint was that in the morning while the maids were cleaning, they were very loud.

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Mazatlan
Top Contributor
171 reviews 171 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Traveling with friends who like to shop, this is their home away from home in Tempe. We found the location perfect as there is a large mall across the street and many others a quick drive away. The rooms were adequate, but nothing to get excited about. Staff was hit and miss. I had an Amazon package sent to the... More 

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Campbell River, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

what A joke arrive at airport at 10.15 phone for shuttle and they had shut it down.25$ cab ride and the dude on the desk says to bad.we go to our room and it stinks of cigs and outher funky smells.the whole complex is rundown and messy.there is no way this is a 3 star hotel.forget all your lame excuses... More 

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Benson, Arizona
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 16, 2015

We booked this hotel for a couple of small conveniences. One is the price wasn't too bad for the couple of nights we stayed and two the bedroom was separate from the sitting area. Which meant the kids didn't have to sleep in our room. I say the hotel was not great but not bad for several reasons. Looking around... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for the feedback about your recent stay here at the Hotel Tempe/Phoenix Airport InnSuites. I am glad to see that you enjoyed our ample breakfast buffet, our social hour, and your kids enjoyed our pool. I am sorry that there may have been some confusion about the type of room you hoped to reserve, we do have 3... More 

1 review
1 of 5 stars Reviewed April 12, 2015

The room service was non existent, room was filthy, sheets never changed in 7 days, sticky counters, filthy dusty dirty carpet and bathroom floor, bathtub did not plug. Noisy, kids and adults playing basketball until all hours. Something bit me all up; possibly fleas.

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am sorry that you encountered some issues during your stay with your room. I have shared your issues with my Housekeeping Manager and Maintenance Supervisor so that these can be addressed, I am sorry that they were not dealt with prior to your arrival. Please contact me at (480) 897-7900 or aschanze@innsuites.com so that I may find out more... More 

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