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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5
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1651 West Baseline Road at I-10, Tempe, AZ 85283
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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Ranked #34 of 47 Hotels in Tempe
A recent review
3 of 5 stars reviewed 2 days ago
Debbie O New Mexico
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Mexico
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Needs updating. Had to wait an eternity to get checked in.....took over 3 hours but we were given a lower rate for the inconvenience. Had other issue that took a few weeks to resolve but entire stay was comped. Will not be staying there again.

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Sedona, Arizona
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Bottom line. Use this hotel when flying out of or into Sky Harbor Intn'l Airport...out of season that is. You can get some amazing rates. During Spring Training, like most PHX motels, forget it. Clean. Comfortable. A reliable place to stay.

Review collected in partnership with this hotel

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

We are so glad that you take advantage of the immense value of our Park 'n' Fly Specials. The fact that when people book our special Park 'n' Fly Package it will include up to 14 days of parking per booked night, is such an amazing value. Not to mention, you still receive our normal Free InnSuites Extras of our... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night as a stop-over and wanted a pool and proximity to a shopping mall. This hotel delivered that and then some. The front staff are extremely helpful, the rooms clean and you can't get better value for your dollar. The freebie list includes; WIFI, long distance calls in North America, breakfast, 2 drinks p.p at happy hour... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your wonderful comments, we are so glad that our hotel met your needs and that our front desk staff were so helpful. In addition to the free amenities you mentioned, we also include free Wi-Fi, free airport shuttle 6a-10p 7-days a week, and our free long distance also includes Canada, Mexico, and Europe! That last feature, I... More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed 2 weeks ago

Ill will start off by saying...This is not luxury Hotel Suite as they stated online the picture online is false advertising. The rooms look nothing like the pictures. Could of slap myself for not going to the Residence Inn Marriot. I have stayed here in the pass ill say 15yrs ago & the Tempe Inn Suites were a lot nicer... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am sorry that our well appointed Executive Suite did not exceed your expectations. We are doing various upgrades around property and in 50 of our studios and suites which will be completed by the fall. This remodel is the largest property upgrade we have received in recent years and when you see the changes the next time you are... More 

Travelers are raving about these Tempe hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

***** Five stars to the Above and Beyond staff. They went out of their way at every turn. Even staff walking by smiled and said hello. **** Four stars for all the little extras such as: games, small library, fresh cookies, bottled waters, free first two drinks at happy hour and a free breakfast that's actually breakfast. Breakfast includes make... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am so glad to see that my staff's service made for such a pleasant experience for you. Our many FREE InnSuites Extras definitely set us apart and add immense value to your stay. We just began the cookie program on Monday, so I was excited to already see such a praise so quickly. We will be putting fresh baked... More 

Cortez, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

First off I'll start with the negative. I had pre paid for my room and was told I needed to pay a $50 hold, the clerk said "all" hotels do this which is not true. Normally this would not bother me but my family was on a tight budget for our daughters class trip. The room was clean, smoke free... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to see that you had an enjoyable stay at our hotel during your recent visit with your family. As you noted, our Free Hot & Healthy Breakfast Buffet is well stocked with a variety of options for all travelers, and is a great way to start the day. Our location is perfect for large groups with children... More 

Chesapeake, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015

We booked this hotel through one of the online booking sites so the price was great. We got to the hotel very late (after 10pm) and check in was a breeze. The staff was very nice throughout our entire 4 day stay. The pool/spa area were clean and not crowded. The rooms were clean and tended to daily with no... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

On behalf of myself and my staff, we are happy to hear you had such a pleasurable stay. Our Free Hot & Healthy Breakfast Buffet, and the Free Social Hour offered 7 days a week, definitely make us a very desirable hotel for travelers on a budget. With us being so close to the Arizona Mills Mall, various dining options,... More 

Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 31, 2015

A very inexpensive option near PHX airport, with ok rooms and many perks. They offer free airport shuttles, free breakfast, free evening happy hour and free wifi. The wifi on two different stays has been extremely unreliable making work difficult and frustrating. The rooms are a bit dingy and I killed one cockroach on this most recent stay Noise from... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for the feedback about your recent stay at our hotel. I am glad that the various free InnSuites Extras we provide to our guests added immense value to your stay. Our Free Airport Shuttle 6a-10p daily, Free Breakfast Buffet, Free Social Hour, Free Internet access (both wired and wifi), and Free Long Distance calls anywhere in USA, Canada,... More 

2 reviews
5 of 5 stars Reviewed May 26, 2015

The rooms have been upgraded - modern decor, very comfy bed, new TV, mini-fridge, microwave and coffee maker. The exterior is being upgraded this summer. Excellent full breakfast buffet. Free parking and easy shuttle to PHX. Big shopping mall across the street.

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to hear that we are your favorite hotel in the Phoenix area. As you mentioned our Full Breakfast Buffet is by far our most praised of our InnSuites Extras that are included for all of our guests, an amenity we have been providing for over 30 years when it was practically unheard of. As you mentioned we... More 

Albuquerque
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

The location for this hotel is right across from AZ Mills & Joe's Crab Shack. We have stayed here before, several times. They are remodeling some of their rooms. We stayed in the far back away from traffic and the lot was big. The rooms are just above average. We stayed in their Executive Suite, two queen beds,and pullout sofa,... More 

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

As you mentioned we will be doing some upgrades of 50 of our selected Studios and Suites this summer. We will be doing new paint or wall vinyl in these rooms, new furniture, lamps and mirrors. We are also doing various rooms of Carpeting and tile throughout the property. By the end of our remodel, all showers on property that... More 

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