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All 48 Tempe hotels

Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5 Hotel   |   1651 West Baseline Road at I-10, Tempe, AZ 85283
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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Ranked #33 of 48 Hotels in Tempe
A recent review
3 of 5 stars reviewed 1 week ago
MayaDestined Visalia, California
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188 reviews from our community

Traveler rating
    33
    58
    35
    35
    27
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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

It was so bad we didn't even make it to the room! While I was waiting in the lobby there were cops looking for a guy, not to mention that the hotel shares a parking lot with a strip club. It was a scene right out of the tv show Cops. The lobby smelled and it was dated. I've seen... More 

Was this review helpful? Yes 1
Visalia, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed for a layover from the airport which was okay. This hotel is somewhat dated, furnishings, carpeting and bedding all need upgrades. Staff was very friendly and accommodating. Free use of their computer and printing allowed for pre- boarding for next flight.

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La Puente, California
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a decent hotel to stay at, I only stayed for a night and it severed our needs. It was really nice to have a refrigerator and microwave in the room because we had some left over lunch saved in the fridge and had it for dinner that night. It was also nice to have Wifi available for the... More 

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Memphis, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Unpleasant staff who clearly don't care about hotel's guests....room was next to storage room; loud noise/commotion outside all night...didn't get much sleep....had to switch rooms....first room had no towels or tv remote.....had to ask for towels twice, person who answered phone had no clue what room I was in...."healthy breakfast" was biscuits with gravy, sausage, bagels, etc.....

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am very sorry to hear that your recent experience had some issues that resulted in your stay not exceeding your expectations. Our Breakfast Buffet does have many healthy options available such as yogurt, whole fruit, oatmeal, cereals, scrambled eggs, and a variety of breakfast breads. Our breakfast is our most complimented and praised of our amenities amongst our guests.... More 

Tucson, Arizona
2 reviews
3 of 5 stars Reviewed December 3, 2014

We rented a room with a Hot Tub attached. The Hot Tub was great. My daughter, grand-daughter and I shared the room and we had a great time. I would stay again if the rooms that have the Hot Tubs are available.

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Our Studio King with adjacent Whirlpool Tub by Jacuzzi are one of our most popular room types. I am glad you and your family enjoyed this wonderful feature that these rooms offer. We only have 2 of those rooms, so please reserve early, especially for weekends. We look forward to seeing you next time. More 

1 review
1 of 5 stars Reviewed November 24, 2014

ROACHES!!!! All that needs to be said. I loved this place. Stayed in Feb 2014 twice. Good price-appeared clean etc. Just ran for my life today 11/23/14 because my partner woke me up having killed 2 roaches. Thought she was exaggerating then she woke me again to watch a huge roach crawling in the bathroom. I checked out asap. I... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am so sorry that you had this issue during your stay. Please contact me directly at (480) 897-7900 or aschanze@innsuites.com so that we can discuss your stay further. More 

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 24, 2014

The gentleman at check-in gave us a free upgrade to a suite because there was a (frankly, not very long) line as a thank you for waiting. I think taking the tiny amount of time to do such acts of customer service when there are rooms available is truly lovely. He was friendly and helpful. The room itself was spacious... More 

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Prescott, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 19, 2014

Booked this room through Hotwire. Listed as 3-stars, about right,but had some nice perks. Free breakfast was great, free internet, a great pillowtop king bed, top quality. Room was clean and extra-large. Was given a free upgrade (which I didn't request) by the very affable desk man(Jordan). He had a very rough day because the staff was short-handed (no fault... More 

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Newark, Delaware, United States
1 review
3 of 5 stars Reviewed November 15, 2014

Booked a Suite with two Queen beds and two bathroom's over 3 months ago. We got there and apparently the room was not available due to "overbooking". Wanted to give us a smaller for the same price. After some confusion at the front desk and having to get a bit angry, we ended up with two rooms, so it worked... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 28, 2014

This is an older motel that needs some cosmetic updating. With that being said - the breakfast is wonderful, the pool and hot tub area are clean, and the location is very handy as it is just across the street from the Arizona Mills Mall. Our room was clean, which is always a definite plus!

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your feedback about your recent stay. Our Hot & Healthy Breakfast Buffet, as you realized, is our most popular of our free InnSuites Extras we offer to our guests, and the staff whom serve the breakfast are traditionally our most praised. We pride ourselves on the cleanliness of our rooms, and I am glad that you recognized... More 

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Additional Information about Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

Address: 1651 West Baseline Road at I-10, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites 3*
Number of rooms: 160
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Also Known As:
Hotel Tempe/Phoenix Airport Inn Tempe
Hotel Tempe/Phoenix Airport Innsuites Hotel And Suites

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