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All 46 Tempe hotels

Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5 Hotel   |   1651 West Baseline Road at I-10, Tempe, AZ 85283
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Ranked #29 of 46 Hotels in Tempe
A recent review
4 of 5 stars reviewed 2 weeks ago
foodloverArizona Arizona
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175 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Orlando, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I ended up stuck overnight in Phoenix, due to some unforeseen flight delays caused by a gunman (!) at the airport. Upon realizing that I would not be able to leave PHX until the next morning, I got on the Hoteltonight.com website, and booked this place with a single click. The price was right, and it appeared to have a... More

Was this review helpful? Yes 2
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

As a follow up to the phone call you and I had earlier today, the specific desk clerk you encountered was terminated from our property that very morning, the other employee that was working made me aware of this situation, and another from that same night, and we immediately took action. That is in no way the level of service... More

Arizona
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love this hotel and stay here every time we're visiting Phoenix or flying out of Sky Harbor. It's in a very convenient location and the rates are always very competitive and just right for our family. The rooms are older but clean and nice and the free social hour and breakfast are GREAT! I think we may have had... More

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your praise of your recent, and previous, stays. As you stated, our location convenient to Phoenix Sky Harbor, and our free Airport Shuttle from 6a-10p make us an ideal spot for people who want to book Park'n'Fly specials when going out of town on a vacation. Our Free Hot & Healthy Breakfast Buffet, and our Free Social... More

Chapala, Jalisco, Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was slightly disappointing in appearance. It was dark and dated. It is located near the airport and a major mall and has a free airport shuttle. The staff is friendly. Ice and pop machines are okay.

Was this review helpful? Yes 1
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review of your recent stay, I am sorry that the decor of the room was not to your liking. I am glad to see that my staff's service was a highlight of your stay. Our complimentary airport shuttle, complimentary hot buffet breakfast, complimentary social hour, and location across from Arizona Mills Mall make set us apart... More

Tempe, Arizona
1 review
5 of 5 stars Reviewed August 24, 2014

My stay at Hotel Tempe have been the Greatest Experience. When I state Exceptional Service Exceptional Service I have received. Beginning with the Shuttle Driver picking me up from the airport. I can't begin to describe the Customer Service I received from the Front Desk. Not just One Shift but every shift and every Employee. Nor can I leave out... More

Was this review helpful? Yes
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am so glad to see that the hard work of my staff made your stay so pleasant. I will be sure to share your praises with my staff during our next staff meeting. It is my goal that all of our guests have similar experiences with our staff members, and I am glad to see that our hard work... More

Chicago, Illinois
Top Contributor
200 reviews 200 reviews
32 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 10, 2014

We Hotwired this hotel and were extremely happy for the price. Let's be clear. It's a 3 star hotel. The room was fine/quiet although there was a small amount of mold in the shower. A/C was excellent in the 110 degree heat. Room was cold. TV size was larger than normal. Good, free wi-fi. There is a putting green and... More

Was this review helpful? Yes 1
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review of your recent stay. As you noticed when you stayed, the immense value that guests receive when they book at our hotel is worth far more than the price that is paid. Our plentiful Hot & Healthy Breakfast Buffet, Social Hour, and Complimentary round-trip airport shuttle saves our savvy guests a lot of money compared... More

Denver, Colorado
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 1, 2014

It took us over an hour to check in, no kidding. I felt sorry for the gal, she was trying her best but had no help. The manager kept popping in and out but never offered to help her. After we finally were checked in, she told us how to get to our room - they represent this as a... More

Was this review helpful? Yes 1
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am sorry to hear that your recent stay here did not exceed your expectations. Many of our guests enjoy the convenience of being able to go directly outside from their rooms, as they are able to park in closer proximity and walk less to get to their rooms. Thousands of Hotels around the US and world are exterior, but... More

Sedona
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014

Our room was very nice and comfortable. Service to and from the airport is great. It's a really good bargain. We have stayed there several times before and will stay there again. it's also a secure place to park your vehicle free of charge while you're gone on a trip.

Was this review helpful? Yes 1
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

As you know, our location close to Phoenix Sky Harbor, and our airport shuttle from 6a-10p everyday, in addition to our comfortable rooms, make us an ideal hotel for people who want to take advantage of Park'n'Fly specials when they travel out of town. We are glad to see you have stayed with us so frequently, and we hope that... More

Tucson, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

What a nice time we had at this hotel. The room was very clean and nice. We also took advantage of your happy hour. Over all great stay. I really like the fact that we could leave our vehicle there while we went on vacation.

Was this review helpful? Yes 2
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your wonderful feedback. I will share your comments regarding the room with my hardworking Housekeeping staff to let them know their time and efforts are being recognized. Our Social Hour, from 5-630pm every day is one of our most popular amenities, and I am glad to see that you agree it ads to the value of the... More

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed here July 3rd after a terrible day of traveling. We found out that we were going to be stuck in Phoenix so my wife made a reservation with this Hotel once we landed. The girl on the phone took all of our info including cc info. My wife works for USAir so we got a discount to stay... More

Was this review helpful? Yes 1
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to see that our Breakfast staff were highlights of your stay, I will share with them your praises. It turns out that we did have a reservation for you and your wife, but since your last name is also pronounced the same as a color, my staff member had spelled it the same as the color, instead... More

Dallas, Texas
Top Contributor
75 reviews 75 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 14, 2014

I must have been very lucky, grounds were well kept. My room was large with great lighting, shower was excellent and all was very clean. Bed was fabulous and lots of pillows. It was very quiet where I was on the first floor and I found the staff to be very gracious and friendly. I had a non smoking room... More

Was this review helpful? Yes 2
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

On behalf of my staff, we thank you for your wonderful comments. It is our goal that all guests have a similar experience as you did, and I will share your comments with my staff so that they know that their hard work doesn't go unnoticed. As you saw, our well appointed rooms are very comfortable, and are perfect for... More

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Additional Information about Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

Address: 1651 West Baseline Road at I-10, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites 3*
Number of rooms: 160
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Also Known As:
Hotel Tempe/Phoenix Airport Inn Tempe
Hotel Tempe/Phoenix Airport Innsuites Hotel And Suites

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