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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

3.0 of 5
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1651 West Baseline Road at I-10, Tempe, AZ 85283
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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Ranked #34 of 47 Hotels in Tempe
A recent review
4 of 5 stars reviewed 2 weeks ago
dubSe7en Cortez, Colorado
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cortez, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First off I'll start with the negative. I had pre paid for my room and was told I needed to pay a $50 hold, the clerk said "all" hotels do this which is not true. Normally this would not bother me but my family was on a tight budget for our daughters class trip. The room was clean, smoke free... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to see that you had an enjoyable stay at our hotel during your recent visit with your family. As you noted, our Free Hot & Healthy Breakfast Buffet is well stocked with a variety of options for all travelers, and is a great way to start the day. Our location is perfect for large groups with children... More 

Chesapeake, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel through one of the online booking sites so the price was great. We got to the hotel very late (after 10pm) and check in was a breeze. The staff was very nice throughout our entire 4 day stay. The pool/spa area were clean and not crowded. The rooms were clean and tended to daily with no... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

On behalf of myself and my staff, we are happy to hear you had such a pleasurable stay. Our Free Hot & Healthy Breakfast Buffet, and the Free Social Hour offered 7 days a week, definitely make us a very desirable hotel for travelers on a budget. With us being so close to the Arizona Mills Mall, various dining options,... More 

Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 31, 2015

A very inexpensive option near PHX airport, with ok rooms and many perks. They offer free airport shuttles, free breakfast, free evening happy hour and free wifi. The wifi on two different stays has been extremely unreliable making work difficult and frustrating. The rooms are a bit dingy and I killed one cockroach on this most recent stay Noise from... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for the feedback about your recent stay at our hotel. I am glad that the various free InnSuites Extras we provide to our guests added immense value to your stay. Our Free Airport Shuttle 6a-10p daily, Free Breakfast Buffet, Free Social Hour, Free Internet access (both wired and wifi), and Free Long Distance calls anywhere in USA, Canada,... More 

2 reviews
5 of 5 stars Reviewed May 26, 2015

The rooms have been upgraded - modern decor, very comfy bed, new TV, mini-fridge, microwave and coffee maker. The exterior is being upgraded this summer. Excellent full breakfast buffet. Free parking and easy shuttle to PHX. Big shopping mall across the street.

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to hear that we are your favorite hotel in the Phoenix area. As you mentioned our Full Breakfast Buffet is by far our most praised of our InnSuites Extras that are included for all of our guests, an amenity we have been providing for over 30 years when it was practically unheard of. As you mentioned we... More 

Albuquerque
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

The location for this hotel is right across from AZ Mills & Joe's Crab Shack. We have stayed here before, several times. They are remodeling some of their rooms. We stayed in the far back away from traffic and the lot was big. The rooms are just above average. We stayed in their Executive Suite, two queen beds,and pullout sofa,... More 

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Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

As you mentioned we will be doing some upgrades of 50 of our selected Studios and Suites this summer. We will be doing new paint or wall vinyl in these rooms, new furniture, lamps and mirrors. We are also doing various rooms of Carpeting and tile throughout the property. By the end of our remodel, all showers on property that... More 

Arizona
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 25, 2015

Nice all suites hotel. Great service, good breakfast, and social hour. Rooms are well appointed with Fridge, Microwave, and extremely comfortable beds. Having stayed in many hotels in the area that were much more expensive and not nearly as nice.

Was this review helpful? Yes 1
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your wonderful review. We pride ourselves on our service we provide to our guests, I will share your praise with my staff so they know their hard work has not fallen on deaf ears. For 3 decades we have been successful by providing our guests with many value added items to enhance their stay, and many of... More 

Arizona
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 20, 2015

they couldn't find our reservation that we booked through the company website. We showed them confirmation & they were out of room we booked & were upgraded to presidential suite with whirlpool @ no addy'love cost. Loved the room, especially the whirlpool. It was very quiet & clean. Also, enjoyed the hot breakfast & location for shopping & a variety... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

Great service; friendly & professional & accomodating. A great value & price, & the deposit amount that is put on hold on your account is half what other hotels charge, which is very appreciated. Good location. Bed isn't too hard. Nice bathroom. Large TV. If I come back to town I will definitely consider staying here again! I think the... More 

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Happy Jack
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 10, 2015

We have stayed at this hotel many times because it is so convenient to the places we do our business and we were very pleased once again. This time we had a room that was on the side of I-10 and thought it would be noisy, but it was not at all. Since the bedroom is in the back of... More 

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1 review
1 of 5 stars Reviewed May 10, 2015 via mobile

The staff is rude, the rooms were not as describe. The pull out bed had a matress that was 3 inches thick and the most uncomfortable thing I've ever slept on. I wouls rather sleep in a cardboard box on the side of the road than this hotel again.

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