I am writing this on behalf of my husband & my son. Their original plans changed, where their reservation was cancelled at another hotel, being tired from driving over 400 miles, they stop here & paid for a room. Around 3am he calls me and said he has been bit up by bed bugs & I informed him to take... More

Stayed here looking for an affordable place to stay near ASU to meet some friends for a football game. I would definitely stay here again. I booked through Expedia and got a $54 per night rate. Best of all...you walk out the door and a light rail stop is right there, which is fantastic and takes you to the heart... More

First, pros: The price was right. The staff is extremely friendly. The stay was pleasant because of them. I was happy to have the free shuttle service, and breakfast was decent. There's a mini fridge w/ freezer and a microwave in the room -- two things which hotel room should have, but even rooms in some of the more expensive... More

You can tell that this is a old property, but for the price we paid I think it was a fair deal... very conviently located close to every where we needed to go, and right across the light rail. the staff is very friendly. the pool was great my kids really enjoyed it. this is not a holiday inn, there-fore... More

We stayed 3 nights at start of 'road trip' in order to explore part of Southern Arizona. Airport shuttle worked fine, and we were allowed to use it the next day ( one 'round trip' per stay) to collect the car, which I don't like picking up after a long flight, and would have meant a wasted day's rental as... More

Very Disappointed with the stay (9 days). I chose this location based on the amenities that were promised. In-room internet availability was key due to the fact that I needed to stay in daily contact with my job, and also I had a very important quarterly conference call (as a board member it was very important to have internet access... More

Had trouble extending my stay under the same rate as I initially booked. Their "policy" required that I sign-out, then, sign-in again as a NEW customer and book for more days than I needed in order to get the same rate. The problem, however, is irrelevant. What is more than exasperating is attempting to get some rational recourse through "customer... More

We had a mixup in airline reservations and had to spend an extra night in the Phoenix area and chose this Day's Inn. It looked very good in the photos, was close to the airport and had a free shuttle, and the price was reasonable. This was not a good choice. Other than the free airport shuttle (which arrived 25... More

I was traveling with my 16 month old baby, 20 minutes after check in I noticed that his knees, hands and feet were black with filth. I thought it was the carpet, but just to make sure I washed him off and put him back down. Within another 20 minutes he was filthy again. I called the front desk for... More