We spent two nights at the Best Western Tempe by the Mall. Our first encounter with the staff of the hotel was a very friendly and welcoming front desk agent. Excellent way to start our stay! The hotel was well maintained and clean. The room was comfortable and nicely appointed. The pool area was tidy and nicely landscaped ( and... more

Loved this hotel - service, cleanliness, location, breakfast and value for money all truly excellent. The extra, thoughtful touches throughout really added to our hotel experience. more

Arrived for four day stay in Tempe Arizona. The front desk staff was very friendly and accommodating. In fact, the entire hotel staff was very friendly. I booked this room through AAA and everything that I requested was granted. The hotel was very quiet and relaxing. The breakfast selection was attractively prepared and very tasty. I especially enjoyed using the... more

I go to Arizona for work A LOT, and of all the hotels I stayed in, this Best Western has accommodated me to the fullest. Friendly staff, parking was a breeze, hotel cleaning services were awesome, and it is pretty centrally located to some of the major tourist areas in Arizona. The mall it was next to wasn't all that... more

I was extremely pleased with our stay at this hotel. Clean, very good breakfast, free shuttle from/to the airport, I could print our boarding passes by using one of the 2 computers in the lobby, Fitness room, pool with noodles, Jacuzzi, giant screen in the breakfast room, excellent free coffee available 24 hour, walking distance from the mall, employees always... more

Very good location. Hotel and rooms are very clean. Service was perfect and the staff was incredible more

Best Western Tempe by the Mall is the hotel I stay at whenever I go to the Tempe/Phoenix area. I used to stay at Springhill Suites across the street, but have found this BW to be a better value. The rooms are clean and I LOVE the provided bathroom amenities. I have NEVER had a better complimentary breakfast. They serve... more

We needed a hotel that was halfway between meetings in southwest Phoenix and Chandler with good access to the freeways. The location was good and the hotel was very pleasant. Rooms were comfortable and staff was professional. Good value for a hotel if you don't need anything special. more

Very clean lobby, hallways and rooms. No signs of mold in the bathroom. The breakfast bar can be very crowded if the hotel is well occupied. A quiet respit just outside Phoenix and relatively close to everything. more