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All 46 Tempe hotels

BEST WESTERN PLUS Tempe by the Mall

2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283
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87%
Ranked #4 of 46 hotels in Tempe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jamaal F Houston, United States
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  • Reviews (425)
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425 people have reviewed this hotel

Traveler rating
    214
    153
    42
    5
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Houston, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff at this property were exceptional and really worked hard to give me a great stay. I was there for 6 nights and had not one complaint. The 3-11 shift and shuttle drivers were awesome (I call them out because I had the bulk of my interactions with them, but the whole staff was excellent).

Review collected in partnership with Best Western

Was this review helpful? Yes
Tempe, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This Hotel has a pretty good price if they deliver what they promise. However, they did not clean my room one of the days I stayed there and did not attempt to make it right with me. Instead, they asked what time I discovered the room what still dirty, I said 9:30 pm. They then told me I should have... More

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review of you most recent stay with us. Please accept my sincerest apologies for your guest room not being serviced and you leaving feeling like the hotel didn't handle it properly once it was brought to our attention. We appreciate feedback like this as it helps us with better training efforts... More

Belton, SC
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice and clean hotel, Excellent amenities and helpful. courteous staff. Spacious clean rooms in a convenient location to downtown Phoenix, local restaurants, and Phoenix Sky Harbor International Airport.

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DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review of your most recent stay with us. We are excited to read that our clean hotel, excellent amenities, courteous staff and convenient location made for a nice stay in the Valley of the Sun. Please come back and stay with us again when your travels bring you back to our... More

Renton
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location near the airport and is a great value. The room was quite and clean and the internet worked very well. The staff is extremely helpful and courteous. I have stayed here many times on my business trips

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Hello and thank you for taking the time to write a review regarding your stay with us. It is exciting to learn that you've stayed with us many times during your business trips to the area. We appreciate the positive recommendation to other travelers and sharing with them about our great location, clean rooms and helpful staff. We look forward... More

Whittier, California
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very nice hotel , easy to get to / from I-10 which is the big reason I got this one Jaccuzzi was nice after a very long drive Best western Has always been good to me except having a 200 Character minium for there reviews

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your stay with us. We are glad that our location off I-10 was convenient and met your needs. It was great to read that Best Western as a hotel chain has always been good to you. Thanks for staying with us and we hope that you return soon. Kellie... More

fort lauderdale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This property is dated but very well maintained. The staff is excellent and the breakfast was ample. The rooms are very clean. This is my third stay for a week at a time and feel comfortable and will recommend to others as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your stay with us and mentioning our excellent staff. We are happy to learn that you feel comfortable at our hotel and are recommending us to others. We hope that you continue to stay with us when traveling to our area for business and/or pleasure. Kellie Williams Director of... More

Tucson, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Whenever I'm in Phoenix, I like to stay at this hotel because it is located near the Arizona Mills Mall. The hotel is clean, both inside and out and the staff is friendly and helpful. They have a great hot breakfast as well. I've stayed about 5 separate occasions and have never had an issue.

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

We appreciate you taking the time to write a review regarding your recent stay with us. Thank you for recommending us to other travelers and mentioning our great location, clean hotel and friendly staff. We are glad that you continue to stay with us and look forward to you coming back soon. Kellie Williams Director of Sales More

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was excellent from check-in to check-out. Very good customer service in all stages and great comfort. The staff and General Manager went out their way to accommodate me throughout my stay. Great location and convenient to the mall and restaurants

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your most recent stay with us! We appreciate you recommending us to other travelers and mentioning our excellent and accommodating staff. When your travels bring you back to our area we hope that you come and stay with us again. Kellie Williams Director of Sales More

North Hollywood
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

The hotel, Patrick, Roy, Rich, Jerrold and everyone I met was above reproach. Was here for GM training at BW Headquarters and the staff are professional, knowledgeable and quick to respond. Conveniently located next to malls, food and entertainment. Great respite from the Phoenix heat. Single business traveler, but I would gladly bring my family to this hotel.

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

We greatly appreciate you taking the time to write a wonderful review of your recent stay with us for training while in the Phoenix area. It is always great to hear that our business travelers like us so much that they would bring their families back to stay with us as well. Thank you for recommending us to other travelers... More

Manorville, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

I stayed at the Best Western PLUS Tempe by the Mall, Tempe AZ. July 16, 2014. Its located only 10 minutes from Phoenix Sky Harbor Airport which was a plus. We came in on a late night flight from NY so the location was extremely convenient. We were greeted at check in and promptly give our room key. The grounds... More

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking time to write a review regarding your recent stay with us. Glad to read that you would definitely stay with us again. We appreciate you recommending us to other travelers and sharing with them our great location and proximity to the Phoenix Sky Harbor Airport as well as the cleanliness of our hotel and guest rooms.... More

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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Tempe #3 Family Hotel in Tempe #3 Business Hotel in Tempe
Hotel Class
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 158 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 
Number of rooms
157

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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