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All 48 Tempe hotels

BEST WESTERN PLUS Tempe by the Mall

2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283
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BEST WESTERN PLUS Tempe by the Mall
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Ranked #3 of 48 Hotels in Tempe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Margaretcd Spokane
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484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spokane
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This Best Western was a great location to Malls, Scottsdale, 5 minutes from freeway entrance. This hotel was recommended by relative, enjoyed stay, and will definately stay again next time in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying with us and reviewing our hotel positively. We are happy to hear that your relative recommended us and you experienced the same great satisfaction in your stay. More 

Salt Lake City, Utah
1 review
2 of 5 stars Reviewed 1 week ago

Our reservation for a room with two queen beds for three nights was prepaid weeks in advance through Expedia. When we arrived about 6 p.m. we were told the only available room had just a king bed and a rollaway, but the room was "the best in the house." We were promised a new room with two queens for the... More 

Was this review helpful? Yes
DOS_BWPT, General Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. I do apologize that your room type request through Expedia , we weren't able to accommodate. Please know that when making reservations room types are a request and not guaranteed. I understand your frustration and we did our best to get you into the... More 

Beaverton, Oregon
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights at this hotel. VERY pleased with the hotel and staff. Good location, easy access to freeway, PHX airport, ASU campus, etc. Would definitely stay there again. The hotel has all the amenities you typically need. There are restaurants within walking distance, plus a shopping mall.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DOS_BWPT, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying with us 3 days this month. We are pleased that you found our location, staff and Hot Deluxe breakfast to your satisfaction. We look forward to your next visit. More 

Top Contributor
84 reviews 84 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights for participating in the Rock and Roll Arizona half-marathon. It is not far from the event and the hotel is comfortable and clean. The staff are always friendly and helpful. There is a nice, free breakfast with hot items as well as the typical continental breakfast items. For the price, it can't be beat.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your positive review of our hotel , staff and services. Hopefully you have fun running the P.F. Chang Rock and Roll marathon. We look forward every year to our out of State participants coming to stay with us. More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed 1 week ago

GENERAL MANAGER Jerald Williams is a RUDE ARROGANT manager. Don't understand how he is running this place. I'll admit- nice rooms, nice pool & jacuzzi, nice location, but to have to deal with J Williams or any of his staff was FREAKING RIDICULOUS. And, reading other reviews here, apparently we're not the first to have bad customer service by this... More 

Was this review helpful? Yes 1
DOS_BWPT, General Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write this review regarding your recent stay with us. I do apologize for any mis-communication regarding your reservation and how booking through third party outlets need to be handled. I am happy to discuss further and in more detail please don't hesitate to call the hotel directly and ask to speak with me.... More 

Pinetop, United States
1 review
4 of 5 stars Reviewed 1 week ago

We took our family of 5 to this hotel and had a great stay. The room was clean, staff were friendly and everything worked. My only complaint would be that we kept losing internet service in the room. My kids loved the breakfast and being able to use the pool and hot tub.

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. It was exciting to read that we met all your expectations. We are glad that you enjoyed our heated outdoor pool and hot tub as well as the clean rooms and our wonderful breakfast. Please come back and stay with us again when your... More 

San Diego, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great trip with a group of guys, Golfing, Supercross, Staff was very helpful and taking us to and from golf course. and love the free shuttle to and from the airport. Will use this hotel on our next golf trip to Phoenix!!!!! Had a great time.

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for writing a review regarding your recent stay with us for your Golf Trip. We are so excited that you and your group has such a good time and the convenience of our hotel shuttle ranked high on your list. But most important you stated that the next Golf Trip you will be returning to stay with us... More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I like to stay at this hotel because the staff is always pleasant, the rooms are neat and clean, I've never had any trouble or complaints, and there is easy access to the highway, whether I'm going to Phoenix or Tucson, Mesa, or wherever.

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying with us and taking the time to write a review. We appreciate you sharing with other travelers that our hotel is always pleasant and a good value. And thank you for highlighting our great location and easy access to get to your desired locations. Our hope is that when traveling to and through our area again... More 

OKLAHOMA CITY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Price was very good and hotel was very clean. Loved the dispensers in the shower for shampoo/condition/soap. Great idea! Nice central location, not far from ASU and near the highway so getting around was easy

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent with us. We appreciate you recommending us to other travelers and highlighting our great location, easy access to ASU as well as the highway. So glad you loved the dispensers in our guest room bathrooms. Please when visiting ASU again we hope you return to stay with... More 

Overgaard, Arizona
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best Western sure has improved over the years and this hotel didn't let us down. We had a kin room on the 1st floor with a patio door leading outside. It was quiet and comfortable. The staff were very friendly and the breakfast was hot and fresh.

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are so glad to hear that you are pleased with the improvements with Best Western over the years and that our hotel didn't dissappoint. We appreciate you sharing with other travelers that your room was quiet, comfortable and our staff was friendly. We... More 

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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#2 Romantic Hotel in Tempe
#2 Business Hotel in Tempe
#3 Family Hotel in Tempe

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