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BEST WESTERN PLUS Tempe by the Mall

#7 of 47 Hotels in Tempe
Certificate of Excellence
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5300 South Priest Drive, Tempe, AZ 85283
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BEST WESTERN PLUS Tempe by the Mall
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564 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, Idaho
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Price was right. Location is a bit sketchy staff is very friendly. You get what you get for $69 a night. Don't expect more than that. Don't go wandering the streets at night. Staff does the best job they can with this property They do include breakfast with the price. It is close to the freeway for easy access to... More 

Was this review helpful? Yes 1
tennessee
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

staff was very helpful. the entire hotel was especially clean. easy check in and out. bc we arrived so late, we slept late and didnt make breakfast so i cant comment. we did not have prior reservations and called a few hotels 1st but they didnt have any available rooms, so if you are traveling through this area you may... More 

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Arkanss, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is a hidden hide away , Love this visit and I travel a lot for work . I have not been back in a while this stay made me remember why I love this area . Great location close to a lot of family friend activites .

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Afton, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff were friendly, courteous and helpful. They whole hotel was clean and well maintained. The full breakfast was really fresh and tasty with a great seletion. Great location, close to airport and freeways. Easy to get in and out of.

Was this review helpful? Yes 1
Yorba Linda, CA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Beds are not comfortable had lumps. Enjoyed the service we received from the staff and the breakfast was very good. Express check out was quick and easy. Location was excellent off and on ramp to interstate 10 freeway.

Review collected in partnership with Best Western

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Chandler, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Best Western is usually a great place for me to stay but not this time! They registered me in the wrong hotel despite my giving them the exact address. The sheets were very rough and pilled. My husband had an allergic reaction to the pillow cases. I woke up to a bug about to get in bed with me. The... More 

Review collected in partnership with Best Western

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Bloomington, Indiana
5 of 5 stars Reviewed 3 weeks ago

this place was really great. The room was clean and the staff was friendly and efficient. Great location, close to ASU. For the price it is fabulous. A great stay. The bedding was soft and clean and that is really important for me. Im also really sensitive to smells and the room was free of any lingering odors. Such a... More 

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Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Nixievalkyrie. Even as many times as I hear it, it is always gratifying to realize it is being said about your hotel. Thank you again and please come see us again. More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My stay here was awesome! I stayed for 10 days while relocating from Minnesota to Arizona. Very nice staff, very clean rooms. No bugs. No noise. Close to lots of stores restaurants. I would stay here again!

Was this review helpful? Yes 1
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Butterfli612 for writing such an excellent review of our hotel. We really appreciate such a "thumbs up" especially after staying for 10 days. We probably met during your stay. I am the guy that is usually found hanging around the breakfast area most mornings. Hope to see you again soon. More 

Sahuarita, AZ
2 reviews
3 of 5 stars Reviewed 5 weeks ago

Very disappointed with my stay. I’ve enjoyed staying at Best Western's in the past and choose them for all my business travels because of the overall value and great service. I surprised my wife with an extended weekend at this hotel, my first time ever at a Best Western Plus, using points I've earned over the years to cover the... More 

Review collected in partnership with Best Western

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Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good Morning SAAZMike, Thank you very much for staying with us and for writing a reviewing our hotel. My apologies for the pool being out of service for one of the days of your stay. I'm afraid there is no good time to paint our deck when you have weather that is as nice as ours. You also mentioned the... More 

Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2015

We loved staying here. The staff was friendly and helpful. Room was beyond clean and had plenty of space for four people Comfortable bed and quiet. Nice hot shower. Food was great, hot and fresh. We will stay here again!

Was this review helpful? Yes 1
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good morning Kim N, Thank you so much for the stellar review of our hotel. I believe that says it all. Hope to see you again soon. More 

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