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BEST WESTERN PLUS Tempe by the Mall

2.5 of 5
5300 South Priest Drive, Tempe, AZ 85283
Hotel amenities
Ranked #4 of 47 hotels in Tempe
4.5 of 5 stars 128 Reviews
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128 reviews from our community

What travelers say about this hotel
  • Very clean(4)
  • Front desk staff(4)
  • Pool area(4)
  • Eggs bacon(4)
  • Continental breakfast(4)
  • Free shuttle service(3)
Traveler rating
    62
    44
    13
    2
    7
Only show reviews for Family (19) | Couples (52) | Business (27)
Date Rating
Dan208
Rochester, Minnesota
1 review
5 of 5 stars Reviewed February 12, 2012 NEW

We had a great 4 night stay. Clean room, quier, comfy bed and pillows, very friendly and helpful staff. More

Was this review helpful? Yes
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review
February 13, 2012

Thank you for the very positive feedback on your 4 night stay with us. Our staff really appreciated your positive words of praise. More

D W
Mount Vernon, Washington
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed January 28, 2012
2
people found this review helpful

Stayed here for training while in Phoenix and I could not have been more happier. The staff was amazing. Everybody had great insight on what to do in the area as I had never been in Phoenix before. Great location convenient to I-10 and the Mall, lots of restaurants and if you are visiting Arizona State University. The pool and... More

Was this review helpful? Yes
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review
February 12, 2012

Thank you for your thoughtful and kind words of praise for the service of our staff and hotel facilities, We will continue to strive to give our guests superior customer care. More

caasiBrisbane
Brisbane
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed January 15, 2012

We stayed here in late November. It was our first night after a long flight from Australia via LA. The room was large enough to accommodate basically four adults ( we have teenage boys). The view was of the pool and the houses beyond which was very pleaseant. We slept very well both nights. This hotel was a good base... More

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BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review
February 12, 2012

Thank you for taking the time to let us know that you enjoyed your stay with us last November, We will use your positive comments to continue to be motivated to providing our guests the best possible experience. More

ArequipaMountainMama
Arequipa
Senior Contributor
24 reviews
6 helpful votes
5 of 5 stars Reviewed January 13, 2012

I sneak away from my family sometimes. I don't want a resort, just a place convenient to restaurants and shopping, and a place I can relax by the pool. I've also used this hotel as a place to stay before an early flight from Sky Harbor, Phoenix. With the shuttle ride only 15 to 20 minutes from the airport, it... More

Was this review helpful? Yes
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review
February 12, 2012

Thank you for the positive feedback concerning your stay. We are pleased to know that you were able to utilize our pool and airport shuttle and free internet service to meet all you needs. More

bbaldock
Edmonton, Canada
Contributor
16 reviews
1 helpful vote
4 of 5 stars Reviewed January 5, 2012

Great staff, clean comfortable rooms, hot breakfast. Great access to Arizona Mills mall and the I10. More

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YettyBrisbane
Oz
Senior Reviewer
8 reviews
4 of 5 stars Reviewed January 1, 2012

The rooms were well sized with good sized bathrooms. Breakfast not as great as others but still good. The staff were the most noticable with the overall helpfulness. At one stage I needed help with my Ipad 2 free internet reception and had someone at my room within minutes and because it couldn't be dealt with straight away, an IT... More

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zolanaj
Norwalk, Connecticut
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed December 27, 2011

I stayed here while attending a conference at the Arizona Grand Resort in an effort to save some money - and the hotel experience was as good as one could ask for from the Best Western. A fast internet connection, clean room and nice breakfast spread all contributed to a great overall stay; staff were helpful in pointing me in... More

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vmendoz3
Rock Island
1 review
5 of 5 stars Reviewed December 12, 2011

I stayed at this hotel almost a week and it was a pleasure. Staff was just wonderful; I was greeted by name every time when I arrived in the evenings. The executive housekeeper at the front desk was very nice. The shuttle drivers, Mr. Ralf and Mr. Art were very pleasant people. Mr. Ralf was an excellent driver and moved... More

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sissybabe
Lapeer, Michigan
Contributor
19 reviews
4 helpful votes
4 of 5 stars Reviewed December 6, 2011
1
person found this review helpful

We were in the area during the Thanksgiving Holiday visiting family. Found the hotel to be very clean and staff very pleasant. We were greated on arrival by a cheerful young lady, forget her name unfortunately. We enjoyed sitting in the hot tub. The pool area was very nice with comfortable lounge chairs. The rooms that were on the ground... More

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BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review
December 7, 2011

Our entire staff is very proud that we were able to provide you with the Best Western customer care and 3cleaniless that our brand provides each guest. More

Sewman
New York
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed December 5, 2011

This past November, my husband and I stayed at this hotel. We found it more than adequate. I would stay there again if in the area. They only thing that I would have liked to have seen was a list of restaurants in the area of where to go to eat. We ended up having dinner and breakfast the next... More

Was this review helpful? Yes
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review
December 7, 2011

Thank you for the 5 star rating on your stay. Our entire staff appreciates you taking the time to reward them with your very positive comments. More

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BEST WESTERN PLUS Tempe by the Mall Also Known As

  • Best Western Tempe
  • Tempe Best Western
Address: 5300 South Priest Drive, Tempe, AZ 85283

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BEST WESTERN PLUS Tempe by the Mall
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