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All 48 Tempe hotels

BEST WESTERN PLUS Tempe by the Mall

2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283
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BEST WESTERN PLUS Tempe by the Mall
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Ranked #3 of 48 Hotels in Tempe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kdsmith5530 Edmonton, Canada
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My sister and I stayed here in November and we loved the hotel shuttle service to and from the hotel. The hotel was very clean, the room was comfortable and the breakfast outstanding. It is near the mall so we walked over. We shopped so long that we had to keep moving our Airport return time. haha. We had no... More 

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Phoenix, Arizona
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything's good here, I did not use any facilities except for the bed, bathroom and the parking lot. Room was very clean. And the hotel is located right by Arizona Mills (Large shopping complex). Good value for money, will choose this hotel again next time.

Review collected in partnership with Best Western

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gilbert, az
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

don't ever stay at this hotel the front manager at the desk will wait till he's alone and be lazy I tried to get him to change my rate two 1 rat . I was being charged for 3 rooms at three different rates all I wanted was won rate for the three rooms I asked him to give one... More 

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BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your comments as a result of negative guest behavior in July 2014. For all well meaning travelers , we believe the incoherent context of the guest's comments speak for them selves. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

This seem to be a better choice when need to sleep near the Phoenix airport. We did not use it but seem that there are plenty of food options nearby. It is very friendly and has great full breakfast. Rooms are typical but well maintained. Overall great value

Review collected in partnership with Best Western

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DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are glad that you referred us to other travelers as a good option and overall great value when needing to fly out of Phoenix Sky Harbor International airport. We hope that you come back and stay with us again soon. Kellie Williams Director... More 

Kingman, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great Hotel to stay at. It is centrally located for shopping, area attractions and the airport. They offer a free shuttle to the shopping mall and the airport. Parking is plentiful. the Hotel staff is excellent.

Review collected in partnership with Best Western

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DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We appreciate you sharing with other travelers about our great hotel, location, staff and amenities that all made for a great stay. We hope that you will return soon to stay with us again. Kellie Williams Director of Sales More 

Arvada, Colorado
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed here for an Irish dance competition at the nearby Arizona Grand. For a much cheaper price, we had free wifi, complimentary shuttle and a goog, hot breakfast. The room was comfortable, staff exceedingly pleasant and helpful, and the outdoor patio very nice. A very pleasant experience.

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DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We appreciate you sharing with other travelers our great value and so glad we exceeded your expecations. Please keep us in mind when traveling back to the area for your next special event we'd love to have you return to stay with us again.... More 

Seattle, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Larry and Patrick are extra cool cats and provide a nice personal touch to customer service. All of the employees I interacted with were very friendly and helpful. Great Staff. Room was clean and Hotel as a whole is very clean. Only little complaint would be the power of the shower...but that happens in hotels. Good variety of hot items... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Hello and thank you for taking the time to write a review regarding your recent stay with us for the Cardinals vs Seahawks football game! We appreciate you letting other travelers know that the people make the place and created a great experience for you. We also think that Larry and Patrick are cool cats! We look forward to your... More 

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very nice place to stay. Helpful friendly staff, clean room, quiet, good breakfast, close to restaurants & shopping. No complaints. We did not try the pool, but it looked clean. Traffic from the mall can be intense, but the hotel is convenient to I 10.

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DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We appreciate you sharing your experience with other travelers and recommending our hotel. You highlighted that we are a great choice because of our friendly staff, clean rooms, good breakfast and convenient location. Please come back and stay with us again should your travels... More 

Birmingham, UK
Top Contributor
68 reviews 68 reviews
41 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Given some of the reviews I read about this place, I was slightly surprised (in a pleasant way). I stayed 2 nights in mid-November on my way back to the UK. Check in was quick and easy and the young lady who greeted me was very pleasant. I had a room on the 2nd floor (i.e. the one above the... More 

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DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Hello! Please note that your review was for the Best Western Inn of Tempe as they are located off of highway 202 that you referenced a couple of times in your review. We are happy that you stay with the Best Western family of hotels however next time we hope you can stay with us as we are located directly... More 

Albert Lea, Minnesota
1 review
5 of 5 stars Reviewed November 13, 2014 via mobile

Great stay! Extremely interactive staff. Friendly. My room was right next to the exercise room and never heard a sound. It was convenient access for me. Best part of the stay! Many relaxing places throughout the hotel. Walking distance to a cool mall and a variety of selection of food near.

Was this review helpful? Yes
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking the time to write a review regarding your recent with us. We are so happy to read that our staff, hotel and location made for a great stay in the area. Our hope is that when you return to the area you will stay with us again. Kellie Williams Director of Sales More 

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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Family Hotel in Tempe
#3 Business Hotel in Tempe
#3 Romantic Hotel in Tempe

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