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All 48 Tempe hotels

BEST WESTERN PLUS Tempe by the Mall

2.5 of 5 Hotel   |   5300 South Priest Drive, Tempe, AZ 85283
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BEST WESTERN PLUS Tempe by the Mall
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Ranked #4 of 48 Hotels in Tempe
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Kim F Fountain Valley, United States
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499 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fountain Valley, United States
1 review
4 of 5 stars NEW

The hotel was very clean and the rooms were nice. The manager and front desk staff were very helpful and friendly. The breakfast closed a little early and the breakfast staff was very prompt in cleaning up and taking away the food even though people were still arriving and wanting to eat. Otherwise it was a nice stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for the very nice compliments concerning our hotel. We like to think we are the best at the basics and being consistent. I would also like to thank you for the heads-up concerning our breakfast area as I will deal with that promptly. We appreciate you staying with us and we hope to see you again soon. More 

Brooklyn, NY, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was clean, staff was curteous and helpful, room was roomy. It has all the basic services you need without paying for luxury. Internet and breakfast are included with the nightly price. The pool and hot tub are spacious and clean. The lobby is well kept. There is access to printing, a small fitness center. The hotel is close... More 

Review collected in partnership with Best Western

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Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Felicia M, After almost 500 hotel reviews, it always warms our hearts to read comments like yours as it is exactly what we strive to do. This makes everything we do worthwhile. Safe travels and we hope to see you again soon. More 

Regina, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Good breakfasts, good and friendly service, very helpful staff. nice quiet location, did not charge extra for helping fax medical information to and from Canada. The only down fall was pool was down for 2 nights for repair.

Review collected in partnership with Best Western

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Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Corrine B, We really appreciate the kind remarks about our hotel. All of the posting about our hotel are placed on the bulletin board for our employees to review and discuss so it is especially gratifying to see one such as yours. Also, my apologies about the pool maintenance but some things are simply hard to plan for and it... More 

Montclair, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

You don't want to stay here if you want good night sleep, and make sure you don't put your drinks in the refrigerator, it did not work properly. After expressing my concern to the staff of my issues, they only think you got from them you can not control what other people do, and sorry. You would think they would... More 

Review collected in partnership with Best Western

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Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good afternoon Leticia T, I certainly apologize for the refrigerator not functioning properly. It is unfortunate that as hard as we try to make sure that everything is perfect, there are times when we miss something and of course there is no excuse for not being very responsive when you were clearly giving us an opportunity to make it right.... More 

Louisville, United States
1 review
2 of 5 stars Reviewed 1 week ago

Multiple nights with homeless people hanging out and walking around the property, not a safe area a night. also the general manager was very rude and very aggressive. It sits beside the gentlemens club enough said, room was very clean and the staff other then the GM was very nice Larry the Front Office Manager deserves the GM role.

Review collected in partnership with Best Western

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Indianapolis
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was exceptionally clean, friendly ! Will definitely return! Rooms were clean, housekeeping was great! Front desk staff and shuttle drivers were extremely friendly and eager to assist your needs.

Review collected in partnership with Best Western

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BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your " Outstanding" rating on your review of our hotel. Your kind and thoughtful comments are appreciated by the entire staff who strive day in and day out to make all our guest's visits as outstanding as possible. More 

Tempe, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Front desk very helpful.. Had an issue with the AC.. advise front desk to hot.. Well they did send maintenance however it did not appear that anything was fixed....room not overbearingly hot just uncomfortable...

Review collected in partnership with Best Western

Was this review helpful? Yes
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying with us. We are happy that you enjoyed your stay and apologize for the slow working cooling of the room. Rest assured we have fixed the problem. More 

aurich, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Styed 3 nights in 214-king room. Clean room, comfortable bed, nice clean bathroom, excellent shower. Good breakfast. Quiet hotel-could sleep with windows open-a big plus for us. Very handy for Phoenix and surroundings. Phoenix is not a cheap city, so you do get somthing for 100$ in this hotel

Review collected in partnership with Best Western

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BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying with us for three nights. Our Staff is very appreciative of your positive comments about your stay and they provided excellence service, so much so, that you will come stay with us again. More 

niverville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel to stay when flying out of Phoenix. It is 5 miles from airport and has an excellent shuttle service. Staff very helpful. Breakfast was great full breakfast. I would stay there again and in fact have two more trips planned to Phoenix area and will stay at this hotel. probably will become my local hotel of choice in... More 

Review collected in partnership with Best Western

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BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

We are very happy to hear that your park and fly trip to Hawaii was enjoyable and that you were happy with your stay with us and parking your car at our hotel during that trip. We also are excited that you will visit us again and that advantage of our great shuttle service to the Phoenix Sky Harbor International... More 

San Jacinto, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Airport pick up timely and driver very friendly and helpful. Accommodations well appointed and comfortable. Fridge and micro a plus. Walking distance to Mall and quality restaurants. Very good internet speed and connection. Front desk agents very friendly, knowledgeable and helpful. Breakfast had great selection and very good quality.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWT03144, Owner at BEST WESTERN PLUS Tempe by the Mall, responded to this review

We appreciate you taking the time to write a review on our stay at our property as we know it aids other travelers when they choose a place to stay. We are glad that your stay was enjoyable and it met all your needs as a business traveler. More 

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Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#2 Romantic Hotel in Tempe
#3 Family Hotel in Tempe
#3 Business Hotel in Tempe

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