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Aloft Tempe

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951 East Playa Del Norte Drive, (Opens April 1, 2009), Tempe, AZ 85281
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Aloft Tempe
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Aloft Tempe
Aloft Tempe
Aloft Tempe
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178 reviews from our community

Traveler rating
    56
    84
    25
    8
    5
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22
36
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is close to airport and mill avenue. Limited service which is fine but on a graduation weekend and a ton of business travelers I would have expect the bar to be open earlier than 5pm. Rooms are nice. Pool area is very dirty because of some flowering trees. Bad area for trees that drop flowers if I must say.... More 

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Henderson, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I really liked this hotel, i knew before my stay there that this was a "business" type hotel and that is fine. I was not there on business but the staff did not seem to mind. The pool area is pretty small but very quiet during the day (which was really nice). Nothing spectacular but i was not expecting anything... More 

Was this review helpful? Yes 1
Wilton Manors, FL
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having been an SPG member for over 20 years I was excited when they announced the new Aloft product. Unfortunately for a new chain this property shows really bad wear and tear. Summary: Overly perfumed rooms, Hall carpets buckling, worn down rooms with dents and scuffs on walls, showers and bathroom tile that need a good scrubbing. Super slow WiFi... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Aloft Tempe, responded to this review

We would like to start off by thanking you for your continued loyalty to Starwood Hotels and Resorts. We recognize your frustration. Thank you for providing us with your honest review regarding the state of our hotel. Your feedback is very helpful in pinpointing aspects that need improvement and we will work directly with housekeeping to better maintain these areas.... More 

Camden
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Recently became a SPG Gold member and wanted to stay in a Starwood property. The ALoft brand sounded new and refreshing,so made a reservation at the Tempe property. Got in at 10pm on Friday. A young lady checked us in and welcomed as a Gold level guest. I asked if the SPG app keyless entry worked and she said yes.... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Aloft Tempe, responded to this review

Thank you for your strong loyalty as a Gold SPG member and taking the time to share your feedback with us. We are extremely sorry for the negative occurrences you experienced at our hotel. Providing our guests with top-notch customer service is a priority for us and we regret that we missed the mark on that expectation. Also, maintaining clean... More 

1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

The Good: Easy Parking, Easily Accessible via freeway, bliss bath products, Large and Modern Rooms, food nearby. The Bad: - found blood splatter stains on my sheets - asked the front desk to have housekeeping swap out sheets while out. Bed was made when we returned so I assumed sheets were swapped - however, at bed time, I pulled back... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Tempe, responded to this review

Thank you for taking the time to share your thoughts on our hotel. Although we were happy to hear that you enjoyed our easy parking, convenient location, Bliss Spa bath amenities, and more, we are disheartened to learn about the negative incidents you had encountered. We sincerely apologize for the stain found on the bed sheets. We strive to maintain... More 

Scottsdale, Arizona
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 15, 2015

As I've been remodeling my house, I sometimes take a few days at a hotel during certain projects just to escape the construction. I did so last weekend at the Aloft in Tempe. I've stayed here several times before, and was generally pleased, but this time, not so much. First off, when I checked in on Saturday, Sept 21st at... More 

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New York, NY
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 5, 2015

Stayed here on business last week. Check in was quick and efficient. Hotel staff was polite and helpful. Most hotels are turning in boutique hotels but have small rooms. The rooms here were spacious even if it had more than one person. Snack bar in lobby had various options for food. Breakfast choices was also pleasing. As a non eat... More 

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Lamia S, Starwood Hotels & Resorts at Aloft Tempe, responded to this review

Thank you for taking the time out to review our hotel. We are happy to hear that you were pleased with our quick and efficient check-in and found our friendly team to be polite and helpful! We look forward to seeing you the next time you’re in town on business. We wish you the best. More 

San Jose, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2015

We very much enjoyed our stay at the Aloft tempe. It's across the street from a starbucks so coffee in the morning was very easy. The staff was more than wonderful and we loved their food area where you can grab anything you want and easily charge it to your room for decent prices. There's also a nice little pool... More 

Was this review helpful? Yes 1
Vaughan, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 25, 2015

Stayed a week for business & pleasure. First few days was pure vacation - my son and I were mountain biking for several days. The rooms were clean, the beds very comfortable, the water pressure good, and the air quality was good. Having bikes with us was no problem. The staff was very friendly. Location is really good - lots... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Aloft Tempe, responded to this review

We are happy to hear our hotel was able to meet your expectations on so many levels. Thank you for giving recognition to our friendly staff and convenient location. We hope to see you again soon. All the best. More 

Florida
Top Contributor
236 reviews 236 reviews
25 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

I am not one to complain about noise but I am in the room right now at 10:25 at night and have to get up at 3:00 a.m. for a 5:00 a.m. flight and all I can hear are cars on the adjacent interstate and while the flight path traffic from Skyhabor Airport as subsided some in the last hour... More 

Was this review helpful? Yes 1
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