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All 46 Tempe hotels

Four Points by Sheraton Tempe

3.0 of 5 Hotel   |   1333 Rural Rd, Tempe, AZ 85281
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Ranked #26 of 46 hotels in Tempe
A recent review
4 of 5 stars reviewed 3 weeks ago
chitownsam Chicago, Illinois
  • Overview
  • Reviews (261)
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  • Room tips (52)
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261 people have reviewed this hotel

Traveler rating
    90
    74
    51
    28
    18
See reviews for
68
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86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 1 week ago

I got stuck in Phoenix as I missed my connection due to weather. USair had a choice of three hotels at a discount. I called the number on the voucher, reserved a room here, rec'd a confirmation, and told the van would be coming soon. It was 97 degrees, and fifteen or so of us were waiting. Three of us... More

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment and personally apologize for the service you received from our Van Driver. That type of interaction with any associate is unacceptable has been addressed by the manager you spoke about. Again, I apologize for this and want to assure you that this has been addressed. I am happy to read that the remainder of... More

Tempe
1 review
2 of 5 stars Reviewed 2 weeks ago

We were visiting the area to send my daughter off to college and picked this hotel due to its location to campus. We booked a two queen bed room only to be told that none were available AND they were out of roll aways. My daughter had to sleep on a recliner for two nights. The towels were most likely... More

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment to thank you for your recent stay. I apologize that your stay with us was not a positive experience. If you have a moment I would like to hear from you personally regarding your stay so that I may investigate your stay further and the room type that was reserved. We had many guest... More

Chicago, Illinois
Top Contributor
161 reviews 161 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to the airport/ASU. Free, shuttle 24/7 on demand from the airport, on the hour from the hotel. Reasonable, free hot/cold breakfast with large selection of fresh whole fruit and cut-up fruit. Breakfast staff did a great job bussing tables and refilling selections promptly. Particularly liked the bathrooms for being clean and bright and shower with a grab bar and... More

Was this review helpful? Yes 1
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for the wonderful review. I appreciate you taking the time to write about your positive experience in regards to the hotel and the team. I look forward to sharing your response and these are a great reminder of why we are in the hospitality business. Again, thank you and look forward to meeting you on your next visit... More

South Lake Tahoe, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel. From the night manager Skinner to the beautiful rooms, this is a surprisingly nice hotel and a very reasonable rate. I need a nice hotel when I am on a layover at the Phoenix Airport. This hotel is just ten minutes away and has a free shuttle service. Also, no charge for parking.

Was this review helpful? Yes 1
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment to thank you for your review. I will be sure to share this personally with Skinner. We are very happy has chosen to be part of our time and he has been a great addition to our hotel. Again, thank you for the great note and I look forward to sharing this with the... More

Phoenix, Arizona
Top Contributor
63 reviews 63 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a decent mid-range hotel in a convenient location for visiting Tempe or staying close to - but not immediately next to - the Phoenix airport. It is hard to beat the value of this property...especially if you prefer Starwood Hotels. The rooms are modernized but simple. The bathrooms are nice, bright, and, frankly, outrank the rest of the... More

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for taking the time to write a review regarding your stay. We appreciate reading the positive experience you had and letting us know about some challenges you experienced. We log all issues regarding a guest stay and have noted that we have addressed the concerns. The Front Desk and Maintenance team have a brand system in place so... More

Portland, Oregon
Top Contributor
63 reviews 63 reviews
55 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 22, 2014

Stayed 3 nights mid July, 2014. Location is good, next to Arizona State University with several college type watering holes and fast food outlets nearby. Pool area pleasant but without shade. Lobby and rooms are attractive and staff are mostly pleasant. With that being said, there were a number of annoying inconveniences. First room had broken ac - not acceptable... More

Was this review helpful? Yes 1
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for taking the time to write a review regarding your stay. We appreciate reading the positive experience you had and letting us know about some challenges you experienced. We log all issues regarding a guest stay and have noted that we have addressed the concerns. The Front Desk and Maintenance team have a brand system in place so... More

ollantaytambo
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2014

I wanted to stay over in Phoenix before an early flight the next morning, yet avoid feeling like I was stranded in urban sprawl or strip malls. And I wanted to splurge just a little over my usual basic budget hotel/motel standards. This Four Points Sheraton really met all my requirements but was still a good value. I really felt... More

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I want to thank you for the great review regarding your stay at the Four Points Tempe. We appreciate you taking the time to recommend the hotel to other travelers. We also appreciate the Urban location while still having a convenient location to the airport. Many of our guest enjoy or FREE shuttle service we provide within a 5 mile... More

Flagstaff, Arizona
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 4, 2014

We chose this hotel to be near to the airport for an early morning flight the next day. We booked on a third party site and were pleased to see we had gotten this place. They have a free shuttle to the airport, and (the best part) free parking for your car while you are on your trip! We were... More

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 21, 2014

Great staff very friendly.Hotel prices chg day to day they tell me.So, I needed to go on line and book my room in the lobby for the lesser price and Im a SPG gold card member!Didnt get that one?? A Nice bfast included in cost. As well as, a nice clean pool area.And a bar too!!! Close to airport with... More

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment and thank you for your recent stay and review. We appreciate you taking the time to mention your great stay and letting everyone know how the staff was so friendly. We find that these reviews are wonderful ways to communicate to our future guests. Unfortunately, the property level is to booking reservations from 3rd... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 13, 2014

Cheap rooms and location is just where you want to be. Service was amazing and very warming staff. Breakfast was average. More importantly, close to the airport with lots of food options and bars to choose from.

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for your recent review and we appreciate your positive comments. I will be sure to share your comments with the entire team to review. Our urban location is wonderful to many areas in Tempe and we love being adjacent to the ASU Campus and just a couple minutes to Mill Ave. Our FREE cooked to order breakfast is... More

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Additional Information about Four Points by Sheraton Tempe

Address: 1333 Rural Rd, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Tempe 3*
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Also Known As:
Four Points By Sheraton Tempe Hotel Tempe
4 Points By Sheraton Tempe
Four Points Tempe
Tempe Four Points
Tempe Sheraton

69 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
One of the Tempe Hotels that provides convenient access to the campus, shopping and more, Four Points by Sheraton Tempe Hotel looks forward to welcoming you. ... more   less 
Number of rooms
187

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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