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Four Points by Sheraton Tempe

3.0 of 5
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1333 Rural Rd, Tempe, AZ 85281
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Ranked #33 of 47 Hotels in Tempe
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325 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Phoenix, Arizona
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked 3 rooms for my family over 4th of July weekend, thinking we would enjoy a staycation, very bad decision to book this hotel. I was so embarrassed that I even booked this hotel for my family. The rooms smelled of mold and mildew so bad that we had requested to move. When we moved we were on different... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

THIS IS NOT A FOUR POINTS BY SHERATON!!!!!! it recently converted to an independent hotel by the name of Hotel 1333. The room assigned to us was, for lack of a better term, disgusting, nasty, smelly, etc. It took managment half of an hour to find us a room that was semi-decent, eventually leading us to the deserted 4th floor... More 

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Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We like this hotel for several reasons. First, it's close to the lake and Mill Avenue. We stayed here the weekend of the Aloha festival. It's close to all the great food that the college has to offer its students. It's within walking distance of a great Thai place. Second, it has a great free breakfast buffet. Third, it's a... More 

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Dallas, Texas
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 19, 2015

This is a clean hotel and a good bargain, however, I was expecting a bit more from a Four Points. The hotel staff talked very loud in the hallways each morning. The room needed a some paint. The location of the hotel is perfect for ASU campus. Most properties in this area are much more lower quality. I do recommend... More 

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Bend
2 reviews
2 of 5 stars Reviewed May 15, 2015

Over priced. Run down. Lobby area nice,but rooms have worn carpet. Our room had a broken door on the armoir. We reported it when we moved into room. It was never fixed. The furniture in room very scuffed. Barn door on bathroom was awkward. No privacy. Room not cleaned daily. Had to ask to have it cleaned. Pool was nice,... More 

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San Diego, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 15, 2015

The double queen room featured double beds, not queen beds, so our feet hung off the end. (as a couple travelling with a teenager, we were not up for switching to a room with one King bed, which is the only other option in this property) I would have gone somewhere else if it hadn't been so late. I expected... More 

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Japan
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58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 29, 2015

At their homepage, shuttle for airport works 24h but not in mid night. The first one is 7:00. I had to ask cab for 5:00 am flight. They should correct description of homepage. I did not choose here if no shuttle.

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Tacna, Arizona
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed April 26, 2015

Front desk staff Great, breakfast staff could care less, no white sugar on any table, no forks, clocks in rooms impossible to re set correct time, Noticed a couple of spots of blood on mattress and one on one of the towels. Hotel is in a nice location and was clean with easy parking.

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Edinburg, Texas
1 review
2 of 5 stars Reviewed April 22, 2015

Terrible customer service following my complaint of a poorly serviced rooms (four people - two rooms) - four days of no of restocking toiletries, toilet paper, spotty service for towels, and general cleanliness of room. They could care less about our satisfaction of our stay after I complained at the front desk several times. The answer - we can't communicate... More 

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Montreal, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 21, 2015

This is an average hotel. Nothing crazy, but not bad either. Rooms: Beds were comfy, everything was clean. The bathroom was tiny, like crazy tiny. I'm 5'10 and i felt claustrophobic in there, I think the door almost touched the toilet when you opened it. My room was also near the elevator which was annoying (but that happens at any... More 

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