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All 46 Tempe hotels

Four Points by Sheraton Tempe

3.0 of 5 Hotel   |   1333 Rural Rd, Tempe, AZ 85281
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Ranked #26 of 46 Hotels in Tempe
A recent review
4 of 5 stars Reviewed August 10, 2014
chitownsam Chicago, Illinois
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262 reviews from our community

Traveler rating
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    74
    51
    29
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Toronto, Canada
Top Contributor
59 reviews 59 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked on points so I wont be brutal I'll just point out the facts. I stayed for one night. The key card system was down so you needed to be escorted to your room. Staff was always available and friendly but it was just a bit of an inconvenience. In my room a set of towels did not look... More

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1 review
1 of 5 stars Reviewed 3 weeks ago

I got stuck in Phoenix as I missed my connection due to weather. USair had a choice of three hotels at a discount. I called the number on the voucher, reserved a room here, rec'd a confirmation, and told the van would be coming soon. It was 97 degrees, and fifteen or so of us were waiting. Three of us... More

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Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment and personally apologize for the service you received from our Van Driver. That type of interaction with any associate is unacceptable has been addressed by the manager you spoke about. Again, I apologize for this and want to assure you that this has been addressed. I am happy to read that the remainder of... More

Tempe
1 review
2 of 5 stars Reviewed 4 weeks ago

We were visiting the area to send my daughter off to college and picked this hotel due to its location to campus. We booked a two queen bed room only to be told that none were available AND they were out of roll aways. My daughter had to sleep on a recliner for two nights. The towels were most likely... More

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Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment to thank you for your recent stay. I apologize that your stay with us was not a positive experience. If you have a moment I would like to hear from you personally regarding your stay so that I may investigate your stay further and the room type that was reserved. We had many guest... More

Chicago, Illinois
Top Contributor
181 reviews 181 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed August 10, 2014

Close to the airport/ASU. Free, shuttle 24/7 on demand from the airport, on the hour from the hotel. Reasonable, free hot/cold breakfast with large selection of fresh whole fruit and cut-up fruit. Breakfast staff did a great job bussing tables and refilling selections promptly. Particularly liked the bathrooms for being clean and bright and shower with a grab bar and... More

Was this review helpful? Yes 1
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for the wonderful review. I appreciate you taking the time to write about your positive experience in regards to the hotel and the team. I look forward to sharing your response and these are a great reminder of why we are in the hospitality business. Again, thank you and look forward to meeting you on your next visit... More

South Lake Tahoe, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

I love this hotel. From the night manager Skinner to the beautiful rooms, this is a surprisingly nice hotel and a very reasonable rate. I need a nice hotel when I am on a layover at the Phoenix Airport. This hotel is just ten minutes away and has a free shuttle service. Also, no charge for parking.

Was this review helpful? Yes 1
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment to thank you for your review. I will be sure to share this personally with Skinner. We are very happy has chosen to be part of our time and he has been a great addition to our hotel. Again, thank you for the great note and I look forward to sharing this with the... More

Phoenix, Arizona
Top Contributor
63 reviews 63 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 31, 2014

This is a decent mid-range hotel in a convenient location for visiting Tempe or staying close to - but not immediately next to - the Phoenix airport. It is hard to beat the value of this property...especially if you prefer Starwood Hotels. The rooms are modernized but simple. The bathrooms are nice, bright, and, frankly, outrank the rest of the... More

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Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for taking the time to write a review regarding your stay. We appreciate reading the positive experience you had and letting us know about some challenges you experienced. We log all issues regarding a guest stay and have noted that we have addressed the concerns. The Front Desk and Maintenance team have a brand system in place so... More

Portland, Oregon
Top Contributor
64 reviews 64 reviews
56 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 22, 2014

Stayed 3 nights mid July, 2014. Location is good, next to Arizona State University with several college type watering holes and fast food outlets nearby. Pool area pleasant but without shade. Lobby and rooms are attractive and staff are mostly pleasant. With that being said, there were a number of annoying inconveniences. First room had broken ac - not acceptable... More

Was this review helpful? Yes 1
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

Thank you for taking the time to write a review regarding your stay. We appreciate reading the positive experience you had and letting us know about some challenges you experienced. We log all issues regarding a guest stay and have noted that we have addressed the concerns. The Front Desk and Maintenance team have a brand system in place so... More

ollantaytambo
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2014

I wanted to stay over in Phoenix before an early flight the next morning, yet avoid feeling like I was stranded in urban sprawl or strip malls. And I wanted to splurge just a little over my usual basic budget hotel/motel standards. This Four Points Sheraton really met all my requirements but was still a good value. I really felt... More

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Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I want to thank you for the great review regarding your stay at the Four Points Tempe. We appreciate you taking the time to recommend the hotel to other travelers. We also appreciate the Urban location while still having a convenient location to the airport. Many of our guest enjoy or FREE shuttle service we provide within a 5 mile... More

Flagstaff, Arizona
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 4, 2014

We chose this hotel to be near to the airport for an early morning flight the next day. We booked on a third party site and were pleased to see we had gotten this place. They have a free shuttle to the airport, and (the best part) free parking for your car while you are on your trip! We were... More

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 21, 2014

Great staff very friendly.Hotel prices chg day to day they tell me.So, I needed to go on line and book my room in the lobby for the lesser price and Im a SPG gold card member!Didnt get that one?? A Nice bfast included in cost. As well as, a nice clean pool area.And a bar too!!! Close to airport with... More

Was this review helpful? Yes
Jason M, General Manager at Four Points by Sheraton Tempe, responded to this review

I wanted to take a moment and thank you for your recent stay and review. We appreciate you taking the time to mention your great stay and letting everyone know how the staff was so friendly. We find that these reviews are wonderful ways to communicate to our future guests. Unfortunately, the property level is to booking reservations from 3rd... More

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Additional Information about Four Points by Sheraton Tempe

Address: 1333 Rural Rd, Tempe, AZ 85281
Phone Number:
Location: United States > Arizona > Central Arizona > Tempe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Tempe 3*
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Also Known As:
Four Points By Sheraton Tempe Hotel Tempe
4 Points By Sheraton Tempe
Four Points Tempe
Tempe Four Points
Tempe Sheraton

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