Walking in the front we noticed a pebble like floor. it was very nice but slippery. The front desk was VERY tacky and ugly. The lobby was roomy but had outdated furniture and werid decorations. The room choices were good, you have alot to choose from! They have suites as well. The indoor pool was nice but it was a... more

I've stayed here MANY times and have seen improved rooms, staff and amenities here. Days Inn is across the drive and it was the WORSE hotel I've ever stayed in in Surprise. This hotel has gotten better. The grounds were clean & groomed, the rooms were clean and quiet (no maids buzzing around noisily in the AM) and the staff... more

My husband & I stayed here for one night as we were visiting a relative in the area. The room was dark adn dingy and could have used spiffying up. Paint, new furniture and brighter lights would have helped. For one night it was just OK...we did use any of the amenitiies. WARNING: Do not use MapQuest directions to get... more

This place is loud, voices heard in the hallways throughout the night -- didn't get a peaceful night sleep. Pillows were lumpy and hard. Heater was loud, cheap amenities. Dirty carpet -- looked liked scorch marks near the bed in the room I was placed in. Lady up front was rude and needs to learn some manners like saying thank... more

This hotel should be shut down. Not only is the hotel itself bad smelling and dirty, the hotel staff is just as terrible. They treated each and every guest badly. Our first sign should have been all of the customers coming up to the reception desk complaining of their room. After we were given our hotel room, we walked into... more

The indoor pool was hot tub temperature and the room itself was so hot that they had the windows open to the 106 degree outdoor temperature to try to cool it down!! In spite of the heat, my wife and daughter elected to swim for a short time to let my little girl burn off some energy accumulated during the... more