We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Windmill Suites in Surprise

Certificate of Excellence
Hotel website
12545 West Bell Road, Surprise, AZ 85374
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Windmill Suites in Surprise
Professional photos View all
Browse nearby
Windmill Suites in Surprise
Write a Review

283 reviews from our community

Traveler rating
    195
    60
    18
    7
    3
See reviews for
124
85
21
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (97)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (66)
All months
There are newer reviews for Windmill Suites in Surprise
See the most recent reviews
Canby, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2012

When we travel to Surprise to visit family, the rooms at the Windmill are perfect for resting and unwinding at the end of the day. I can close the bedroom door and read, while my husband watches TV in the "living room." The staff are friendly, and the rates are reasonable. Anything you might need to buy is readily available... More 

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to share your positive comments about our Surprise/Sun City West location. Your feedback is greatly appreciated and will be shared with our team members. We are happy to know the layout of our suites and the location of our property accommodated your needs. Thank you for choosing to stay with us and we look... More 

Longview, Washington
Top Contributor
99 reviews 99 reviews
92 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed December 23, 2011

We stay at this hotel each November when we come to Phoenix for the Nascar races. The quality of the rooms and the service continues to be outstanding. The entire hotel is just as clean and well maintained as it was when we began coming here over 10 years ago.

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for your positive comments regarding your stays at our Surprise location. We look forward to seeing you again for NASCAR, hopefully for both the March and November races. We will be sharing your experience with our staff members. Thank you for chosing to stay with us! John Cauvin Presiendt & CEO More 

Chicago, Illinois
Top Contributor
73 reviews 73 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 13, 2011

The Windmill is a pretty bare bones suites hotel. It's clean and convenient to Sun City West and Surprise. The room charge includes a breakfast which offers a lot more food than similarly priced hotels. The double beds are actually quite small and surprisingly short. Get a king if you are tall or you'll be hanging off the bed. The... More 

Was this review helpful? Yes 1
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

We thank you for your positive comments regarding your recent stay at our Surprise/Sun City West location. We will recognize the outstanding service our team members and Julie provided. Thank you for choosing to stay with us and we look forward to welcoming you back on a future visit. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More 

Las Vegas, Nevada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2011

We stayed for a week this last November for a family visit around Thanksgiving, and aside from a minor hiccup and one major one, this was an extremely pleasant stay. We took one of the suites (with a bedroom, front "living" room and kitchen area), and it was comfortable and had the amenities (small refrigerator, microwave, coffee maker and coffee).... More 

Was this review helpful? Yes 3
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for your positive comments regarding your stay at our Surprise/Sun City West location. We are happy to know you enjoyed the layout of our suites and the amenities we have to offer our valued guests. We will share your feedback with our team members. We apologize for the noise disturbance during your stay. Our staff members should have... More 

Graz
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 14, 2011

Windmill Inns always have a high standard. This hotel was on a quiet location, in the north of Phoenix's outskirts. Though it is surrounded by fastfood, restaurants and malls and shops within 5 minutes drive (some walking distance). The suites have a very good size, with separate living room with kitchen and room divider. A sleeping room and a bathroom.... More 

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to share your positive comments about our Sun City West/Surprise location. Your feedback in greatly appreciated and will be shared with our team members. For your future visits please know that we offer substitute pillows. They can be requested at our front desk at anytime. Thank you for making us aware of the lights... More 

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 13, 2011

This is a completely comfortable and friendly hotel for the area. We stay here when visiting my mother in Sun City West and it makes for a great spare bedroom. The rooms are large, clean and equipped with a tiny fridge and microwave. The hotel includes a good breakfast each morning and the staff is very kind and helpful. The... More 

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for your positive comments regarding your recent stay at our Sun City West/Surprise location. In 2010 we completed the upgrade of our mattresses to Simmon Felicity II Pillow Top mattress set along with new linens and a top of bed program. Contrary to hotels in the area that are surrounded by asphalt parking lots our property offers a... More 

Pickering, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2011

We enjoyed the complimentary breakfast and the pool was great when it was open. Good value

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for your positive comments regarding your stay at our Sun City West/Surprise Windmill. We appreciate your feedback. We apologize for our pool not being opened back in March during part of your stay. Due to the inconsideration of another guest we had no choice but to close it down temporarily. Thank you for choosing to stay with us.... More 

San Mateo, CA
Top Contributor
100 reviews 100 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 11, 2011

We stayed here four years ago and knew it was nice but forgot how nice it is. Danielle checked us in and offered suggestions for where to eat, what to do and the best way to get where we wanted to go. About 15 minutes after we got to our room she called to see if everything was OK and... More 

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for sharing your positive comments regarding your stay at our Sun City West/Surprise property. We will recognize the outstanding service Danielle provided and are happy to know you enjoyed your stay. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More 

Las Vegas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 3, 2011

This was our second stay at this location. Very close to Sun City West and easy to find. Rooms are clean and nice. Double rooms have two full size beds, not queens. That alone brings the score down a big notch.

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to share your positive comments regarding your stay at our Surprise/Sun City West property. We value your patronage and look forward to the opportunity to serve you again. Thank you for choosing to stay with us. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More 

Michigan
Top Contributor
80 reviews 80 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 20, 2011

Always stay here when visiting in the area. Breakfast buffet is very good.

Was this review helpful? Yes
JRCauvin, Owner at Windmill Suites in Surprise, responded to this review

Thank you for your positive comments regarding your recent stay at our Surprise/Sun City West Windmill. We appreciate your feedback. Thank you for being a loyal guest. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (23)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (3)
Viewed
Pool/beach area (7)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
1:57
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (9)
Viewed
View from room (2)
Viewed
Room/suite (21)
Viewed
Business center/function rooms (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question