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All 7 Surprise hotels

Windmill Suites in Surprise

2.5 of 5 Hotel   |   12545 West Bell Road, Surprise, AZ 85374
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91%
Ranked #3 of 7 Hotels in Surprise
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Don M Phoenix, Arizona
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245 reviews from our community

Traveler rating
    172
    50
    17
    4
    2
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116
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Any
English first
Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Outstanding staff from the moment you check in until you depart. They go out of their way to make your stay comfortable be it a friendly greeting upon upon meeting them in the hall way or doing their best to answer questions. Pool area is clean well maintained and comfortable. Morning hot breakfast is ample and good quality. Rooms are... More

Was this review helpful? Yes 1
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Don M, WOW! Thank you so much for your feedback. We try very hard everyday to make sure every guest enjoys their stay and it looks like we succeeded with yours. Thank you again for your kind words and we do hope to see you again soon. Steven Rosario General Manager More

Brookfield, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I visit twice a year to Surprise and decided to stay here. Everything was very nice. Very clean, comfortable bed, nice pool/outdoor area. The hotel is older and the dark green carpet throughout testifies to that. Other than that, everything is rather beige, in every sense of the word. The breakfast was OK, nothing special, just average fare. The rooms... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Matthew808, Thank You for your comments on your resent stay at the Windmill Surprise. Thank you for your option and we value all comments even if they are hard to hear. We love our hotel but we see it everyday so it nice to hear some else perception. We hope to see you again soon and maybe we might surprise... More

Southern Maryland
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 5, 2014

We had the occasion to stay here for a family funeral. This was my husband's second visit to the Windmill Suites in Surprise and my first. He knows how picky I am and he said it would not disappoint me and he was absolutely correct. We had a lot of family staying here and no one was disappointed. It is... More

Was this review helpful? Yes 1
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You so much for your wonderful comments on your stay at our Surprise hotel. We are so glad you enjoyed your stay. We try hard everyday to make sure all guests enjoy their stay and we are happy that you did We can't wait to see you again soon Steven Rosario More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

My family from New Zealand and Colorado were visiting for my grandmother's 90th birthday. The front desk staff were fabulous in grouping our rooms together and were very friendly. We used the common area and BBQ for dinners. I was also very impressed by the level of security - little things like not giving out room keys without permission &... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You for your comments we are glad you enjoyed your stay. We are so happy we were able to get your rooms together. Also Thank you for mentioning our security we put the safety of our guests very seriously. Thank you so much for choosing to stay with us. Steven Rosario More

Austin, Texas
2 reviews
4 of 5 stars Reviewed June 20, 2014

We stay at the Windmill Suites about twice yearly when visiting family in Phoenix. My husband and I love this place. Comfortable homey and friendly. The grounds are gorgeous and love the ducks. Morning breakfast is very good and staff is amazing. Love saying Omar and Marilyn's friendly faces.

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Calabasas, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have been guests for many, many times at Windmill Suites over the years since my parents live in the area. Probably have stayed at least 40 times......AND 40 times "everything" has more than met our needs. The all-room suites make for a spacious, comfortable stay. Pool area is much nicer than other 3 star hotels with the lawn &... More

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Utah
Top Contributor
80 reviews 80 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed June 16, 2014

My wife and I stayed two nights with a large group at the Windmill Suites. Everything we did with them, from the original discussions and contract to the last wave goodbye, left us anxious to return. Some hotels struggle with the idea of a large group of youth staying at their property. Windmill Suites seems to take groups in stride... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You so much for your feedback on your stay with us. We value all guests but we love our groups all the moving parts to make a large group enjoy their stay is what makes the hotel business so exciting. We loved your group both time they stayed in the two week period and already are awaiting their arrival... More

Georgetown, TX
Top Contributor
64 reviews 64 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 6, 2014

paid less then $85 with taxes per night, for a suite with lots of room to stretch out and relax. Rooms nicely appointed, very nice pool and hot tub, out of public view and quiet. Morning breakfast was very good - waffles, eggs, meat (bacon or sausage), biscuits an gravy, etc. Breakfast area kept very tide, staff person in attendance... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Tom, Thank you for giving us another try after a few years we are glad to be your number one when you come back. We are glad you enjoyed your stay and look forward to your return. Thank you Steven Rosario General Manager Windmill All Suites Surprise AZ More

Saint George, Utah
Top Contributor
65 reviews 65 reviews
61 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 29, 2014

This was our third visit to the Windmill Suites and, once again, we really enjoyed it. The rooms are great....a good size living room with a couch, large bedroom, two dressing areas in the bathroom and a nice kitchenette with a microwave and refrigerator. It's very nicely furnished, clean, and the bed is very comfortable. The grounds are beautiful and... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for yet another great review. We are glad you keep coming back and that we continue to live up to your standards. We are so excited to have you with and am glad you enjoyed your stay Thank you for choosing the Windmill Suites in Surprise Steven Rosario General Manager Windmill Suites Surprise More

Rosebud, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

We enjoyed a fantastic 6 nights at this hotel. Our room was large, clean and tidy. It was also well located overlooking the lovely lake. We liked the 24 hour availability of fresh coffee to guests. All the staff were very friendly and courteous. We will definitely be back and highly recommend this hotel to anyone visiting the area.

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Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise

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