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All 7 Surprise hotels

Windmill Suites in Surprise

12545 West Bell Road, Surprise, AZ 85374
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Windmill Suites in Surprise
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Ranked #3 of 7 hotels in Surprise
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
Russ74745 Idabel, Oklahoma
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232 people have reviewed this hotel

Traveler rating
    163
    46
    17
    4
    2
See reviews for
110
69
17
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Any
English first
Idabel, Oklahoma
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Cactus league spring training is a baseball fan's dream. We have stayed different places over the years of going, but we will pick Windmill suites for our future spring training. Clean, friendly, full breakfast, heated pool, and are a Partner with our Texas Rangers! (Thank You) That was the difference maker in our decision of where to stay. Good choice... More

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Oro Valley, Arizona
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Top 5 Reasons I Will Never Stay at This Hotel Again: 1. Customer focus is not part of the vocabulary of the place 2. A lack of integrity permeates the atmosphere - the sleeze factor is everywhere 3. The place is not well maintained - everything is old and worn 4. The price was much to high for the level... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for your feedback on your stay I have to say I am shocked to read your review. I really think you have selected the wrong hotel when you were reviewing ours. Our standards for our guests are almost what you listed in your review that you did not like about our hotel. our guests safety is our number... More

Stoughton, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

To the Management and staff, I would like to start off by thanking you all for the quality stay that my family had at your inn. We came to Arizona with a heavy heart for a funeral for my Father. Your ability to make our stay as pleasant and care-free as possible was truly a blessing. I can't thank you... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for your kind words on the hotel and staff. I am so sorry we had to meet under those terms. I wish your family well and am sorry for your loss. I am glad we were able to take the hotel stress part of your stay off your shoulders. We do hope to see you again on a... More

Las Vegas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here twice in the past month and were well cared for here. Our family used this as our base, the kids played in the pool (warm in winter, a bonus) and we were able to gather under the patio in the shade. The breakfast was adequate (but included in the cost of the room) the hotel, lobby,... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Carol, Thank you so much for your kind words on your stay at our Windmill Suites in Surprise. We value our customers and hope that all who stay with enjoy themselves as you did. We can't wait to see you on your next visit. Steven Rosario General Manager More

Bellingham, Washington
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I expected a generic hotel, but Windmill Suites was a pleasant surprise. The rooms are large, with a sitting area and a kitchen area with a mini-fridge, coffee maker, and microwave. The free breakfast is a cut above (can't go wrong with all the bacon you can eat!). Above all, the front desk service was excellent. The young woman was... More

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Kansas
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 6 nights while attending Cactus League Spring Training. My first impression was not good. The male desk clerk was efficient but seemed to care less that we were there. Our room was as far down the hall as one could get on the second floor but the nearest working elevator was at the front... More

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Chicago
Top Contributor
53 reviews 53 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 15, 2014

Good things included cleanliness of rooms, prompt and efficient daily maid service, little road noise even though not far off highway, plenty of fast food within walking distance (Wendy's, KFC, Burger King, Long John Silvers), close proximity to Surprise Stadium for spring training games (and not too far from Goodyear and Peoria Sports Complex),and close drive to Walmart, Target, Kohl's,... More

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Plymouth Meeting, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2014

We have stayed at Windmill Suites in Surprise a number of times over the last 5 years, and when booking this year, a mistake was made in our reservation. We contacted the reservation number, and Marilyn took great measures to correct the error, and was OUTSTANDING in customer service! We stay there while we are attending Cactus League Spring Training... More

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1 review
3 of 5 stars Reviewed March 11, 2014 via mobile

I had booked a king suite on Orbitz, but when we arrived at the room it was a double standard. I called the front desk and was told that the hotel was completely full and that they had no king roms available. They said maybe they could move us after a couple of days. After dinner while I was exploring... More

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Oregon coast
Top Contributor
66 reviews 66 reviews
48 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed March 10, 2014

The shampoo bottles were tiny, the eggs at breakfast a little weird, one elevator seemed to be permanently out of order ... that's about all I could find to complain about! The room was a bit of an odd design but very spacious with a nice sitting area with couch and desk. We were worried about the noisy vending/ice machines... More

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Additional Information about Windmill Suites in Surprise

Also Known As:
Windmill Suites In Surprise Hotel
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Address: 12545 West Bell Road, Surprise, AZ 85374
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Surprise
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous continental breakfast featuring Belgian waffles, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 
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