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All 7 Surprise hotels

Windmill Suites in Surprise

2.5 of 5 Hotel   |   12545 West Bell Road, Surprise, AZ 85374
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Windmill Suites in Surprise
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91%
Ranked #3 of 7 hotels in Surprise
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Matthew808 Brookfield, Wisconsin
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244 people have reviewed this hotel

Traveler rating
    171
    50
    17
    4
    2
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116
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Any
English first
Brookfield, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I visit twice a year to Surprise and decided to stay here. Everything was very nice. Very clean, comfortable bed, nice pool/outdoor area. The hotel is older and the dark green carpet throughout testifies to that. Other than that, everything is rather beige, in every sense of the word. The breakfast was OK, nothing special, just average fare. The rooms... More

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Southern Maryland
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had the occasion to stay here for a family funeral. This was my husband's second visit to the Windmill Suites in Surprise and my first. He knows how picky I am and he said it would not disappoint me and he was absolutely correct. We had a lot of family staying here and no one was disappointed. It is... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You so much for your wonderful comments on your stay at our Surprise hotel. We are so glad you enjoyed your stay. We try hard everyday to make sure all guests enjoy their stay and we are happy that you did We can't wait to see you again soon Steven Rosario More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family from New Zealand and Colorado were visiting for my grandmother's 90th birthday. The front desk staff were fabulous in grouping our rooms together and were very friendly. We used the common area and BBQ for dinners. I was also very impressed by the level of security - little things like not giving out room keys without permission &... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You for your comments we are glad you enjoyed your stay. We are so happy we were able to get your rooms together. Also Thank you for mentioning our security we put the safety of our guests very seriously. Thank you so much for choosing to stay with us. Steven Rosario More

Austin, Texas
2 reviews
4 of 5 stars Reviewed June 20, 2014

We stay at the Windmill Suites about twice yearly when visiting family in Phoenix. My husband and I love this place. Comfortable homey and friendly. The grounds are gorgeous and love the ducks. Morning breakfast is very good and staff is amazing. Love saying Omar and Marilyn's friendly faces.

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Calabasas, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have been guests for many, many times at Windmill Suites over the years since my parents live in the area. Probably have stayed at least 40 times......AND 40 times "everything" has more than met our needs. The all-room suites make for a spacious, comfortable stay. Pool area is much nicer than other 3 star hotels with the lawn &... More

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Utah
Top Contributor
80 reviews 80 reviews
23 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed June 16, 2014

My wife and I stayed two nights with a large group at the Windmill Suites. Everything we did with them, from the original discussions and contract to the last wave goodbye, left us anxious to return. Some hotels struggle with the idea of a large group of youth staying at their property. Windmill Suites seems to take groups in stride... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You so much for your feedback on your stay with us. We value all guests but we love our groups all the moving parts to make a large group enjoy their stay is what makes the hotel business so exciting. We loved your group both time they stayed in the two week period and already are awaiting their arrival... More

Georgetown, TX
Top Contributor
58 reviews 58 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 6, 2014

paid less then $85 with taxes per night, for a suite with lots of room to stretch out and relax. Rooms nicely appointed, very nice pool and hot tub, out of public view and quiet. Morning breakfast was very good - waffles, eggs, meat (bacon or sausage), biscuits an gravy, etc. Breakfast area kept very tide, staff person in attendance... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Tom, Thank you for giving us another try after a few years we are glad to be your number one when you come back. We are glad you enjoyed your stay and look forward to your return. Thank you Steven Rosario General Manager Windmill All Suites Surprise AZ More

Saint George, Utah
Top Contributor
65 reviews 65 reviews
61 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 29, 2014

This was our third visit to the Windmill Suites and, once again, we really enjoyed it. The rooms are great....a good size living room with a couch, large bedroom, two dressing areas in the bathroom and a nice kitchenette with a microwave and refrigerator. It's very nicely furnished, clean, and the bed is very comfortable. The grounds are beautiful and... More

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for yet another great review. We are glad you keep coming back and that we continue to live up to your standards. We are so excited to have you with and am glad you enjoyed your stay Thank you for choosing the Windmill Suites in Surprise Steven Rosario General Manager Windmill Suites Surprise More

Rosebud, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

We enjoyed a fantastic 6 nights at this hotel. Our room was large, clean and tidy. It was also well located overlooking the lovely lake. We liked the 24 hour availability of fresh coffee to guests. All the staff were very friendly and courteous. We will definitely be back and highly recommend this hotel to anyone visiting the area.

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Windsor, Colorado
1 review
5 of 5 stars Reviewed May 27, 2014

Wow! We were so impressed with this hotel! Initially, we chose it because we were traveling with our dog and Windmill didn't charge the usual pet fee that everyone else charges. We opened the door to our suite and again, Wow! Super clean, spacious, great circular/fluid floor plan---living room, master suite with pocket doors for privacy, bathroom with two separate... More

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Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous continental breakfast featuring Belgian waffles, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 
Number of rooms
127

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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