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Windmill Suites in Surprise

2.5 of 5 12545 West Bell Road, Surprise, AZ 85374
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Certificate of Excellence 2014
Windmill Suites in Surprise
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Windmill Suites in Surprise
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267 reviews from our community

Traveler rating
    188
    56
    17
    4
    2
See reviews for
119
79
20
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • All months
    (267)
  • Mar-May only
    (85)
  • Jun-Aug only
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Simpsonville, Kentucky
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I had never been to Arizona and decided that we would travel to Surprise. What a great choice we made when booking a week at Windmill Suites! The complimentary breakfast was delicious every morning. The King Size bed suite was very comfortable. The hotel staff was very nice and accommodating in every way. The location could not... More 

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Colorado Springs
Top Contributor
177 reviews 177 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, comfortable, quiet room with private lake near the small outdoor pool. Lots of safe, convenient parking with two entry doors at each entrance so you don't have to stand outside getting the entry key to work. Living room with sofa, table, and chairs with a small kitchen; kitchen kit available. Doors to and between bedroom and separate bath and... More 

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Surprise, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

I have been very happy with my stay at the Windmill Suites. You can tell that the staff care about the property and keep it very clean. Brianna and Marilyn were especially helpful, making our stay very nice. Thank you.

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Sierra Vista, Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Windmill Suites with several others from the Elks lodge for a conference. When we checked in we were greeted by Omar who checked us in. He was very knowledgeable and personable. The room was a bit dated but very comfortable and had everything we needed, plus everything was very clean. The location of... More 

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New Plymouth, Idaho, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Room was great. Room for both of our kids to sleep in there own beds. Kitchenette for light meals. Heated pool and hot tub. Full breakfast was excellent. Priced right so we spent extra time there.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk people were great especially Omar when I needed assistance housekeeping was fabulous at getting to our room and cleaning it there was plenty of choices for breakfast I especially liked that they had biscuits and gravy for breakfast and coffee 24hrs a day I would definitely recommend it

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for your wonderful review of your stay at Windmill Suites in Surprise. I shall pass on to Omar that you mentioned his great service as I will also to our housekeeping dept. One of the things I enjoy most about my job is reinforcing to our employee's how much our guests appreciate their efforts. I must... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Perfekt stay. Wonderful rooms, nice pool and great Service. 24 HOUR COFFEE SERVICE. We love this hotel very much becaus the rooms are very quiet. We paid only 60$. For this price absolut great. We are a couplle from Germany.

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steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for your very kind review of your recent stay at Windmill suites in Surprise. I am pleased that you mentioned our 24 hour coffee that is available in the breakfast room as it is always nice to know that these amenities that we provide are being taken advantage of by our guests. I will pass on your remarks... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Windmill Inn was just five minutes from where my grandparents live, which is why I was visiting. The hotel was pet friendly which was awesome as I needed to bring my puppy. The rooms were clean and large, including a kitchenette and nice shower. The room did not smell like it was pet friendly, in fact it was quite clean.... More 

Was this review helpful? Yes 3
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for taking the time to review your recent stay at Windmill Suites in Surprise. We appreciate your kind words regarding the pet friendly room that you were assigned. Our housekeeping staff work very hard after each pet to ensure the next puppy or kitty occupant has a fresh odor free room to enjoy. As most of... More 

Muskogee, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

Top shelf place to stay. You will not be disappointed. Service was great, staff was very friendly, room was very clean and generous in space and lots of great eating places close by. The breakfast is very nice, more than the standard continental fare. Had eggs, sausage and biscuits and gravy. I highly recommend this place.

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for your kind remarks and 5 star rating regarding your recent stay at Windmill Suites in Surprise. We strive to make every guest feel at home, from the hot cookies on arrival, to time of your departure. And it is always nice to receive a review that shows we are getting it right. More 

1 review
5 of 5 stars Reviewed December 2, 2014

Stayed here for 4 nights and thought the place was just fine. A little bit outdated, but everything worked, the beds were comfy and the staff were all friendly. It included breakfast and they supplied fruit and cookies for snacks. Overall very happy with the stay.

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Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 127
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise

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