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Windmill Suites in Surprise

Certificate of Excellence
Hotel website
12545 West Bell Road, Surprise, AZ 85374
Best prices for: 1 room 1 guest
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Windmill Suites in Surprise
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Windmill Suites in Surprise
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283 reviews from our community

Traveler rating
    195
    60
    18
    7
    3
See reviews for
124
85
21
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (97)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (66)
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my husband for 5 nights. It was close to where we needed to be and the price was right. Our room was on the third floor facing the back overlooking a ballfield and nursery and was very quiet, and very clean. No funny odor which is a huge plus in my book. The TV's are old... More 

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Prescott Valley, Arizona
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was very excited when looking at the pictures of this hotel and upon driving up to it. Once inside, though, I quickly realized that this was an old hotel that had been remodeled with narrow halls and a tiny elevator. The room was beautiful at first glance- a kitchenette with a bar area, a sitting area, a separate sleeping... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay. One of the bathroom doors was broken but that didn't bother us much. It was a clean place to stay with pleasant staff. Nice pool area and a good size room. Breakfast was decent. A lot of dining was close by but the whole area is not great for walking so be ready to hop in... More 

Was this review helpful? Yes 2
Oregon
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 31, 2015

This hotel has true suites. We had a two queen "pet" bedroom, as we were traveling with a small dog. We were happy that we could set up his crate and close off the bedroom from the sitting area as he likes to sometimes save us from every noise he hears close to the door. We had no problem as... More 

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Surprise, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2015

Here for MLB spring training. Paid over $200 a night for a hotel that shouldn't be charging over $79 a night in my opinion. I'm a business owner and a big believer in free enterprise but this was out and out gouging, in my opinion. The owners should be ashamed of themselves. Wireless didn't work most of the time and... More 

Was this review helpful? Yes 1
Kent, WA
Top Contributor
116 reviews 116 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 22, 2015

This is the second time we have stayed at this hotel. It works out great as a home base for Spring Training. The front desk staff was very helpful. The rooms are a nice size with room to relax after a day at the ball park.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 21, 2015

The building looks much better on the outside then the inside.Once getting past the lobby it goes down hill. The front desk staff was polite and accommodating. Exiting the elevator on the third floor you can't help but notice a distinct smell. Entering our room we were greeted by another smell. We booked a one bedroom suite for four nights... More 

Was this review helpful? Yes 3
Conrad, Iowa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 20, 2015

My wife and I stayed here due to the fact that we were going to a KC spring training game. The hotel is fine. It is out dated and needed some up keep, but it was acceptable. I did not feel like there was no way I would stay there again, but I did expect a little bit nicer hotel... More 

Was this review helpful? Yes 2
Lancaster, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Visited Arizona for Spring Training..12 games in 11 days and stayed at the Windmill Suites in Surprise. Great service, our room was very clean , with breakfast. Maid service never missed. After our flight was cancelled they immediately accommodated us even during during this busy season. Always good experience here but this trip was the best..I'm sure after next month's... More 

Was this review helpful? Yes 1
L.A.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Omar at the front desk went out of his way to help us find restaurants and services in the area and took a genuine interest in our needs being met. Personal touches like this in the customer service area end up really leaving a good impression of the stay.

Was this review helpful? Yes 1
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