We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Windmill Suites in Surprise

2.5 of 5 12545 West Bell Road, Surprise, AZ 85374
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Windmill Suites in Surprise
Professional photos View all
Browse nearby
Windmill Suites in Surprise
Write a Review

250 reviews from our community

Traveler rating
    176
    51
    17
    4
    2
See reviews for
117
72
18
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (85)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (52)
All months
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. We did an on-line check in and the reservation took longer to reach the hotel than we thought. The staff called the on line site and got them to quickly send the info. How great that was!!!! Rooms are beautiful, true to the meaning if "suite". This is an older hotel and the room had a small smell... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you you your stay. We value all our guests options the same but we do love when they are possitive. Thank you so much for your comments we do hope to have the change to get more from you when you stay again soon. Steven Rosario General Manager More

pennsylvania
Contributor
17 reviews 17 reviews
14 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was amazing. Upon check in the front desk people made us feel right at home. The hotel is spotless. The grounds are beautiful. The breakfast was way more than I expected ....really nice variety. The pool was perfect...could use a few more chairs. Would stay here again...absolutely!

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Noreen, Thank you so much for your stay and review we are so glad you felt at home. thank you for the title awsome hotel that makes us happy to see. We hope to see you back again soon, Steven Rosario More

Senior Contributor
49 reviews 49 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Windmill Friday & Saturday nights as a family wedding being held there. I've given it a 5 mostly because of what all they offer at bargain prices. Checkin super quick & easy I especially like that you need a room key to get into any outer door except the front door. The suite has a front room... More

Was this review helpful? Yes 2
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Susan, Thank you for your wonder comments on your stayed at the Windmill Friday & Saturday nights for the wedding being held there. Thank you for expressing your joy for the services such as Checkin super quick & easy,room key needed to get into any outer door except the front door, call the night before for hot drinks, muffins, OJ&... More

Lakeside AZ
Top Contributor
61 reviews 61 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean suite with one bedroom, two doors to bathroom, bar area with sink, micro and refrigerator, pull out couch in living area and desk. Provide a limited breakfast. Can have coffee tea and juice delivered to room in the morning. All in all a very good value. BTW Tivoli restaurant across the street is very good.

Was this review helpful? Yes 1
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Traveler477, First I want to say how happy I was to read your review. We are so happy you enjoyed your stay. I have to say I love Tivoli also great food and I love that fact it is right across the street so I can walk. We do hope to get the pleasure to see you again soon Steven... More

1 review
5 of 5 stars Reviewed September 17, 2014 via mobile

The beds were wonderful! The linens crisp and clean, breakfast was good and service was quick and polite. The pool was refreshing first this in the morning- nice way to start our day and prepare for the journey home!

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Nursemom7 Thank you for you kind review on our Windmill Surprise. We try everyday to make sure all our guests enjoy their stay and it looks like from your comments we did just that. Thank you again for choosing to stay with us hope to see you again real soon Steven Rosario General Manager More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

Outstanding staff from the moment you check in until you depart. They go out of their way to make your stay comfortable be it a friendly greeting upon upon meeting them in the hall way or doing their best to answer questions. Pool area is clean well maintained and comfortable. Morning hot breakfast is ample and good quality. Rooms are... More

Was this review helpful? Yes 1
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Don M, WOW! Thank you so much for your feedback. We try very hard everyday to make sure every guest enjoys their stay and it looks like we succeeded with yours. Thank you again for your kind words and we do hope to see you again soon. Steven Rosario General Manager More

Brookfield, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

I visit twice a year to Surprise and decided to stay here. Everything was very nice. Very clean, comfortable bed, nice pool/outdoor area. The hotel is older and the dark green carpet throughout testifies to that. Other than that, everything is rather beige, in every sense of the word. The breakfast was OK, nothing special, just average fare. The rooms... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Matthew808, Thank You for your comments on your resent stay at the Windmill Surprise. Thank you for your option and we value all comments even if they are hard to hear. We love our hotel but we see it everyday so it nice to hear some else perception. We hope to see you again soon and maybe we might surprise... More

Southern Maryland
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 5, 2014

We had the occasion to stay here for a family funeral. This was my husband's second visit to the Windmill Suites in Surprise and my first. He knows how picky I am and he said it would not disappoint me and he was absolutely correct. We had a lot of family staying here and no one was disappointed. It is... More

Was this review helpful? Yes 1
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You so much for your wonderful comments on your stay at our Surprise hotel. We are so glad you enjoyed your stay. We try hard everyday to make sure all guests enjoy their stay and we are happy that you did We can't wait to see you again soon Steven Rosario More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

My family from New Zealand and Colorado were visiting for my grandmother's 90th birthday. The front desk staff were fabulous in grouping our rooms together and were very friendly. We used the common area and BBQ for dinners. I was also very impressed by the level of security - little things like not giving out room keys without permission &... More

Was this review helpful? Yes
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank You for your comments we are glad you enjoyed your stay. We are so happy we were able to get your rooms together. Also Thank you for mentioning our security we put the safety of our guests very seriously. Thank you so much for choosing to stay with us. Steven Rosario More

Austin, Texas
2 reviews
4 of 5 stars Reviewed June 20, 2014

We stay at the Windmill Suites about twice yearly when visiting family in Phoenix. My husband and I love this place. Comfortable homey and friendly. The grounds are gorgeous and love the ducks. Morning breakfast is very good and staff is amazing. Love saying Omar and Marilyn's friendly faces.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Windmill Suites in Surprise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Cheap Tickets, Travelocity, Agoda, Odigeo and TripOnline SA so you can book your Windmill Suites in Surprise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Dining (1)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (6)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
View from room (2)
Viewed
1:57
Videos (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay