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Holiday Inn Express Surprise

2.5 of 5 16540 N Bullard, Surprise, AZ 85374
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Certificate of Excellence 2014
Holiday Inn Express Surprise
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Holiday Inn Express Surprise
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119 reviews from our community

Traveler rating
    71
    36
    6
    5
    1
See reviews for
43
27
12
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

We stayed here for a few weeks while waiting to move into our new house. The rooms are very clean and housekeeping was excellent. The staff were so helpful and in particular, the lady who looks after the breakfast in the mornings is extremely helpful and so welcoming. I would definitely highly recommend.

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Sarasota
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were visiting relatives in Surprise, stay here three days, the room was lovely, had Frig, microwave, loves eat sofa that made into a bed. The breakfast every morning was excellent. One morning bacon, with trimmings , then sausage and the last day ham. Fresh fruit, coffee and ice water in lobby, with go cups.

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Wilkes-Barre, Pennsylvania
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

Very clean hotels and rooms Nice rooms with standard holiday inn furniture, fridge, coffee etc Very good breakfast again standard Electrical plugs available in breakfast area to charge smart phones and computers. Front desk clerk friendly and helpful, kitchen staff also friendly and helpful. Keeps everything immaculate. No restaurants near by, canny walk, need to take car. Lots of parking... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Perfectly clean, friendly staff and great location if you are in town for luke afb or baseball. Spent 3 nights here and was impressed with the housekeeping as well. Would stay here again. The only issue is getting into the parking lot from the south, had to flip a u turn. Really close to bell Rd and all the restaurants... More 

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Scotts Valley, California
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

We spend one night here on our way back from a Road trip to Arizona. Like all Holiday Inn Express locations it was clean and had all the amenities you'd need. I was surprised this location is 7 years old. It looks brand new. Well kept probably because it's next to a baseball stadium used by Texas Rangers and Kansas... More 

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Washington, DC
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

Allowed us an "extended stay" as we waited to verify whether or not our house was going to be available for move in later that day. If not we were going to need the room for another night. Would recommend this hotel to everyone.

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Ian G, Guest Relations Manager at Holiday Inn Express Surprise, responded to this review

We are glad you enjoyed your stay and hope to see you again! (: -Christine Front Desk More 

Vancouver, Canada
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 27, 2014

This hotel is a clean, friendly hotel in a great location in Surprise. It is within walking distance to a lake, library, dog park, playground, pool and stadium. the breakfast is very good. The room is a regular size, clean and has a fridge and microwave, no safe. There is a safety deposit box at the front desk you can... More 

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Ian G, Guest Relations Manager at Holiday Inn Express Surprise, responded to this review

We are happy you enjoyed yourself and hope to see you again soon. (: -Christine Front Desk More 

Ogden, Utah
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 3, 2014

Holiday Inn Express is one of our favorite places to stay. And this hotel was great. The staff was very friendly and helpful. The hotel looks new and the room very clean. Good breakfast. We would not hesitate to stay here again.

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Kennewick, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

We have stayed at this Holiday Inn Express on a number or occasions while visiting our Daughter & Family. We have ALWAYS found that this Holiday Inn Express consistently exceeds our expectations and we are very particular as to where we stay when traveling. The staff goes to great lengths to make you feel "at home". VERY clean, well maintained,... More 

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Ian G, General Manager at Holiday Inn Express Surprise, responded to this review

Thank you for the great review! Hope you got some quality time with your daughter and family! Ian - General Manager More 

Las Vegas, Nevada, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 29, 2014

Clean, spacious room, great location, good breakfast, we stayed for a night in our way to Puerto Penasco, Mexico, we will come back if we need to go to Phoenix area, nearby you have several restaurants and close to the expressway.

Was this review helpful? Yes
Ian G, General Manager at Holiday Inn Express Surprise, responded to this review

We hope you had a great time in Rocky Point! Ian - General Manager More 

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Additional Information about Holiday Inn Express Surprise

Address: 16540 N Bullard, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Surprise 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Surprise Hotel Surprise
Surprise Holiday Inn
Holiday Inn Surprise
Hotel Style:
#4 Family Hotel in Surprise

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