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All 7 Surprise hotels

Hampton Inn Suites Phoenix Surprise

2.5 of 5 Hotel   |   14783 W Grand Ave, Surprise, AZ 85374
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94%
Ranked #2 of 7 hotels in Surprise
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
David D A, United States
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  • Reviews (117)
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117 people have reviewed this hotel

Traveler rating
    73
    38
    4
    2
    0
See reviews for
41
32
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
A, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best Hampton Inn I've ever stayed. The staff was second to none and the cleanliness was excellent. I have never been treated better by the staff anywhere at any chain. The breakfast was kept fresh and the area kept spotless. I want to give a special thank you to all of the staff.

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Riverview, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is clean, the beds are very comfortable. The people who work there are great. Our only problem was the teenage baseball team staying there were extremely loud and rude. Wish they had done more to control this problem.

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Vancouver, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great customer service, quiet rooms, good value, if you love a super soft bed this place has one for you! As a smoker, its nice to have a smoking section at the pool, considering that we're viewed as the black sheep of today for smoking it was REALLY nice to see a company actually provide a spot for me and... More

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Laguna Niguel, California
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the economy-end of the Hilton brand, this particular Hampton is newer, close to an Albertson's Market strip center, and quiet enough as you're on the edge of Surprise, not next to a high traffic "anything." Having done most of my business stays at Embassy Sts., or Grand Vacation Resorts, when available, I usually would end up at a Hampton... More

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northern California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 15, 2014

stayed in the Hamptons for a week and it was comfortable, quiet and a good bargain. The breakfast offered healthy choices, hard boiled eggs or precooked eggs, good fresh fruit, fresh made oatmeal, and all the other "danishes, bagels, juice and cereal." The coffee was too weak, but the everything else was good. The pool was way too warm, warmer... More

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Augusta, Maine
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

My sister and I have been returning to the Hampton Inn and Suites, Surprise, AZ since the fall. Our dad's health declined, and eventually he died. We chose the hotel because of its location, but it was so much more! Even without a car, we were able to handle setbacks and business with the help of the staff! The hotel,... More

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Ocala, Florida
Top Contributor
67 reviews 67 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 11, 2014

We just returned home after a great extended stay at this Suprise, Az. location. Everyone from front desk, to housekeepers were great. Gina, Lindy, and Pat at front desk went out of their way to insure we were comfortable and taken care of. Comp breakfast was great and different main items daily.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

This is my 5th stay at this hotel. Everyone is courteous and helpful. The rooms were always very clean, the breakfasts were great. Would not think of staying anywhere else when I come to Surprise, Arizona.

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Surprise, Az., United States
1 review
5 of 5 stars Reviewed June 29, 2014

Very clean hotel. The breakfast was fresh and tasty. My only complaint was the pool was very warm like bath water and the temperature outside was 110 degrees. Not much relief in the pool... Beside that, it was a very nice stay.

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Surprise, United States
1 review
5 of 5 stars Reviewed June 27, 2014

We love staying at the Hampton always so friendly there every time we've stayed. We try and go at least once a year on a family trip and we always stay at the Hampton. Great quality great price well worth everything. My kids always enjoy going on our trips.

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Additional Information about Hampton Inn Suites Phoenix Surprise

Address: 14783 W Grand Ave, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
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Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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