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All 7 Surprise hotels

Days Inn and Suites Surprise

2.0 of 5 Hotel   |   12477 W. Bell Rd., Surprise, AZ 85374
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Ranked #7 of 7 hotels in Surprise
A recent review
5 of 5 stars reviewed 1 week ago
Polishedfingers Frankfurt, Germany
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205 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Frankfurt, Germany
Top Contributor
92 reviews 92 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My stay was very comfortable. The staff was very hospitable. The air conditioning worked great in my room. My room was a 2 bed Queen room and very spacious. The bathroom was very large for a hotel bathroom. The breakfast area was very clean and organized. The food was laid out nicely and maintained. The pool was clean and I... More

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Rio Rancho
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was awesome and friendly. The rooms were very dated and I really did not want to sit on the couch. The bed was comfortable but the pillows were too small. Overall good stay.

Review collected in partnership with Days Inn

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Woodbridge, New Jersey
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I tend to prefer the Windmill Suites hotel in Surprise, AZ, but this time I was on a tighter budget so I opted for Days Inn and Suites. It was better than I thought it would be, not fabulous but clean. The staff was friendly and helpful, which is a huge plus. The breakfast was pretty good, offering some options... More

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Bartlesville, OK
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in July. We had a room with 3 queen size beds which was great for us as we were traveling with our two adult sons. It was clean, comfortable, and roomy. The continental breakfast was as expected: coffee, milk, juice, toast, bagels, cereal, hard boiled eggs, and make-your-own waffles. Plenty to eat for breakfast.... More

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Livonia, Michigan
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here for 3 nights while visiting family. We paid approx $50/night so we weren't expecting much. The rooms are a little dated but clean. The lobby is nice and the employees were very friendly. We had a refrigerator and microwave in the room, which was nice. The bedding was really worn but it was ok. The a/c was... More

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Manager14872, General Manager at Days Inn and Suites Surprise, responded to this review

Rebsar17, Thank you so much for your kind review! As you mentioned, we offer a range of amenities and we are pleased to hear that you enjoyed them during your last stay with us. Detailed reviews like the one you have written help us determine areas of improvement, your opinions are valued and have been passed along to the appropriate... More

1 review
3 of 5 stars Reviewed July 21, 2014

make people have to use key to enter door after 10 pm make sure air conditioning is working In every room

Review collected in partnership with Days Inn

Was this review helpful? Yes
Manager14872, General Manager at Days Inn and Suites Surprise, responded to this review

Betylou, Thank you for taking the time out of your day to leave us a review of your most recent stay. Although you review was brief, you did point out some key principles that we can improve upon. Considering we are locating in Arizona, we understand that fully functioning air conditioning units are vital for guest comfort, and we work... More

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Additional Information about Days Inn and Suites Surprise

Address: 12477 W. Bell Rd., Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Surprise 2*
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Also Known As:
Days Inn Surprise
Surprise Days Inn

3 photos of this hotel

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Pool/beach area (1)
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Hotel & grounds (2)
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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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