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All 7 Surprise hotels

Days Inn and Suites Surprise

2.0 of 5 Hotel   |   12477 W. Bell Rd., Surprise, AZ 85374
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Days Inn and Suites Surprise
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Ranked #7 of 7 Hotels in Surprise
A recent review
4 of 5 stars reviewed 2 days ago
stillwaterqh Billings, Montana
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225 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Billings, Montana
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised in Surprise! Nice King suite with separate sofa bed room. Roomy, clean. Refrigerator and micro. Well run and friendly staff. The My Surprise Shuttle to the airport in Phoenix is just steps away. All around a great deal. Will stay again.

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Flagstaff, Arizona
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed for one night while in Phoenix for errands. Beds were relatively comfortable, staff was very friendly, and overall a nice location to stay in the Northwest Valley. Only complaint would be that the shower heads are very low and not accommodating for those of us who are taller than 6 feet!

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08854
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two nights, the front desk and manager were full of smiles and made me feel at home. I liked the breakfast and loved to make our own waffles. The lobby has a warm feeling. Shows the employees care about their jobs and hotels because i saw a lady dressed up picking up garbage in the parking lot. You... More 

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marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

How very rewarding it was for the staff to read your comments, thank you very much for sharing your recent experience at our hotel with others. We hope to see you again when your travels bring you back to the Surprise area. Marilyn Edwards Guest Service Manager More 

New Mexico
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel was dirty. There were ants in our bathroom and the sheets were dingy looking. The pillows were small and smelly. Thin walls, the door never shut correct, and felt anyone could walk in. Staff was friendly.

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We sincerely apologize for the issues you experienced during your recent stay with us, and thank you very much for your feedback as it allows us to see the areas in which improvement is needed from the guest's point of view. Please know that we take these comments very seriously and are working hard to improve the overall guest experience.... More 

a.v.
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice motel good location not far from dining or shopping, clean and quiet rooms, staff was very friendly and helpful

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We were pleased to see that our hotel perfectly suited your needs, and we thank you for sharing your experience there with others. We hope to see you again very soon. Marilyn Edwards Guest Service Manager More 

Upland, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay was our first with your hotel. It was a pleasant stay and we plan to stay there again. I liked your continental breakfast and your great coffee. Wish you offered Danish. Every one that worked there was very nice and helpful. Rooms were clean. Looking forward to staying at your hotel in the near future. Sincerely, Don and... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We sincerely appreciate you taking the time to post your comments after your recent stay at our Days Inn in Surprise. The staff was pleased to see how much you enjoyed your stay, and hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

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Additional Information about Days Inn and Suites Surprise

Address: 12477 W. Bell Rd., Surprise, AZ 85374
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Surprise 2*
Number of rooms: 60
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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