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All 7 Surprise hotels

Days Inn and Suites Surprise

2.0 of 5 Hotel   |   12477 W. Bell Rd., Surprise, AZ 85374
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Ranked #7 of 7 Hotels in Surprise
A recent review
3 of 5 stars reviewed 1 week ago
TSqd Dublin, California
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234 reviews from our community

Traveler rating
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    89
    43
    14
    12
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94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 1 week ago

First time to stay at a Days Inn and Suites. There is some noise due to proximity to Air Force Base but in my opinion it was minimal. Hotel was well kept and clean, although not new.

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

Thank you very much for your comments, we appreciate you sharing your experience with others. We look forward to seeing you again soon. Marilyn Edwards Guest Service Manager More 

Brookings
2 reviews
5 of 5 stars Reviewed 2 weeks ago

One of the cleanest and best managed motels ever. The help is phenomenal. Walls a but thin but would stay anytine

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

Thank you very much for your kind comments and glowing recommendation. We sincerely appreciate you taking the time to share your experience at our hotel with others. We hope to see you again very soon. Marilyn Edwards Guest Service Manager More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed 4 weeks ago

The handicapped accessible room was very comfortable. The bed was great. The staff was accommodating. Great place!

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We were very pleased to see that you found the accessible accommodations to be comfortable and the staff to be both friendly and professional. We hope to be your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

Alden, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

Can't say enough good things about this property and its staff. It was spotless, attractive, quiet and well-maintained. Krystal, the front desk supervisor made my stay welcoming and enjoyable. She is a credit to the company. Additionally, Jo from housekeeping was wonderfully welcoming and kind. Other staff members were equally as impressive. I travel a lot and have family in... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

Thank you very much for your 5 star review, we sincerely appreciate your comments. We appreciate you choosing our hotel when in town visiting family, and hope to continue to be your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

Green Valley, Arizona
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel has a policy of requiring a copy of one's credit card and drivers license to be faxed or e-mailed to the hotel if one wants to pre-pay for a room. Our son was arriving before us and we wanted to pay for his room in advance. We had already booked the rooms on-line and had provided credit card... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently took a trip to Phoenix, and had booked a hotel in the downtown area.I won't go into details about this hotel. Only that we did not stay, lost our pre-payment for 3 nights, and decided to stay at Days Inn & Suites in Surprise, Az. Compared to our first booking this hotel was heaven sent. It was clean.... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

Thank you very much for choosing our hotel after your unpleasant experience in downtown Phoenix. We were very pleased to see how much you enjoyed our accommodations, cleanliness, the amenities we have to offer as well as the service that you received. We hope to be your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

Billings, Montana
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 24, 2014

Pleasantly surprised in Surprise! Nice King suite with separate sofa bed room. Roomy, clean. Refrigerator and micro. Well run and friendly staff. The My Surprise Shuttle to the airport in Phoenix is just steps away. All around a great deal. Will stay again.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We appreciate you taking the time to post your comments after your recent stay at our hotel. It was rewarding to see how much you enjoyed the hotel location, accommodations, and the service that you received. We hope to see you again very soon. Marilyn Edwards Guest Service Manager More 

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Additional Information about Days Inn and Suites Surprise

Address: 12477 W. Bell Rd., Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Surprise 2*
Number of rooms: 60
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Also Known As:
Days Inn Surprise
Surprise Days Inn

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