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Days Inn and Suites Surprise

2.0 of 5
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12477 W. Bell Rd., Surprise, AZ 85374
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1 room 1 guest
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Days Inn and Suites Surprise
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305 Reviews from our TripAdvisor Community

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Traveler rating
    101
    114
    55
    17
    18
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123
60
31
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (118)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (54)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

I was incredibly pleased with my stay. This is probably the nicest Days Inn I've ever visited. My room was clean and well-stocked, the continental breakfast was decent, and the staff was very friendly.

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Surprise, Arizona
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

There were bugs on the carpet in the bedroom and the food was stale, and few choices, coffee was weak and unflavorful and most of all....teenagers and group of adults hanging out in parking lot at nine at night...gave me an uncomfortable and edgy feeling of being unsafe.

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We thank you for your comments and feedback, we were sorry to see that you were uncomfortable due to guests outside the hotel in the late evenings. We sincerely apologize for any inconvenience that this caused. Marilyn Edwards Guest Service Manager More 

PEORIA
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Our a/c went out twice within a month. We stayed at the Days Inn because there was a good review. Our experience there could not have been better. The rooms that we stayed in were very clean and comfortable. There was always a pleasant smell in our rooms. The a/c worked great and kept us cool during a very hot... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

Thank you very much for your kind comments, we were pleased to see how much you enjoyed your stays with us as you dealt with a/c issues at home this summer. We appreciate you taking the time to share your experience with others. Marilyn Edwards Guest Service Manager More 

San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This my second stay at Days Inn. Very quiet, clean and the staff always attentive. If the dollars are right I will certainly stay here again. It is unfortunate it is not walking distance or short driving distance to mini-marts, bars or restaurants.

Review collected in partnership with Days Inn

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We thank you for your loyalty to our hotel, and appreciate you taking the time to post your comments after your most recent stay. We were happy to see that you enjoyed your accommodations, and hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Definitely a clean motel in and out. And with the pool and hot tub it was a good stay even has restaurant within walking distance. So a will visit next time I am there on business.........,,,,.,..,$$$$$$$$$:-)) >:) (:V) :-(

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review

We sincerely appreciate your comments, thank you for sharing your experience at our hotel with others. We were happy to see that you found the hotel to be both clean and comfortable, and hope to see you again very soon. Marilyn Edwards Guest Service manager More 

Roy, Utah
1 review
4 of 5 stars Reviewed 3 weeks ago

It was 113 in Phoenix, the room was HOT and the fridge was not plugged in. I understand the cost of electricity but maybe 1 or 2 rooms could be cooled in anticipation of being occupied when it is that hot. Otherwise, it was clean and comfortable.

Review collected in partnership with Days Inn

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4 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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