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Residence Inn by Marriott Phoenix NW Surprise

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16418 North Bullard Avenue, Surprise, AZ 85374
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Residence Inn by Marriott Phoenix NW Surprise
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Residence Inn by Marriott Phoenix NW Surprise
Residence Inn by Marriott Phoenix NW Surprise
Residence Inn by Marriott Phoenix NW Surprise
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166 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (48)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (38)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel a good bit for work. I can say unequivocally that this is the nicest hotel in which I have stayed. Every single employee obviously takes great pride in keeping the hotel immaculate and in making guests feel at home. A special shout out to Nahla...who knew two hard workign women needed some ice cream at the end of... More 

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Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Residence Inn is located across from Surprise Stadium. It’s a busy hotel with a staff that is very adept at handling the demands of a fully booked hotel. This was my third extended stay in the hotel over the last four years. The rooms are starting to show wear and tear from hosting guests for several sport camps, spring... More 

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North Carolina
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms here are all suites, with living room, and a full kitchen. Well stocked and very comfortable. There is a grocery list in the room, if you leave at the front desk before 9 a.m. you get same day service. They just charge it to your room. Breakfast was included and good. The staff was very nice, especially the... More 

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Plano, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed there and being as we were so far from home, the staff was very helpful from checking in to checking out. Mrs. Costello, the front desk manager was very helpful, and knowledgeable about the area. She made sure my son and I were taken care of daily. The rooms were very clean and the food... More 

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Champlin Minnesota
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A+ staff here all the way! We were so impressed by all of the staff from the moment we checked in to the moment we checked out. They recognized my husband who had stayed there several times before. Friendly, courteous, helpful, professional. And they actually seemed to enjoy being there, not just going through the motions. Having been in the... More 

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1 review
5 of 5 stars Reviewed June 14, 2015

Amazing Stay.friendly courteous staff, great rates..excellent variety breakfast and the Studios Accommodate everything. Just an overall excellent classy place to stay... My family and I had an amazing stay and would most definitely stay anytime we were in town..The Espino's!!

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Melville, New York
1 review
5 of 5 stars Reviewed June 7, 2015

My husband and I recently stayed at the residence Inn , surprise,Az for 4 nights. The rate was great and the hotel extremely well managed.You could tell this because of the overall cleanliness of the property and the helpfulness of the staff.Everything ran like a well oiled clock! I have to commend,Nahla, the manager for an enjoyable and trouble-free stay.... More 

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San Clemente, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 4, 2015

My family stays here at least once a year to visit my mother who lives in Surprise. This hotel is reasonably priced when it is not Spring Training for baseball. It is overpriced in my opinion when the baseball teams are in town, but apparently they book up even at the high prices. There is a big park across the... More 

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Pacific Palisades
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 3, 2015

Having made many trips to the Sun City/Surprise Arizona area, we were very pleased with the new Phoenix NW Surprise Residence Inn. It is clearly a cut above the other places in the area we have stayed. Because we had quite a bit of business to handle, we needed extra space and had a 2 bd suite. It was very... More 

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Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 30, 2015

My husband and I were traveling to Surprise from New Mexico and had a medical emergency on the way, so we had to return to our home and cancel our trip. Customer Service representative was so wonderful - she refunded our prepaid reservations without hesitation and was extremely understanding. I can't wait to rebook our trip and stay at the... More 

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