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Residence Inn by Marriott Phoenix NW Surprise

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16418 North Bullard Avenue, Surprise, AZ 85374
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Residence Inn by Marriott Phoenix NW Surprise
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Residence Inn by Marriott Phoenix NW Surprise
Residence Inn by Marriott Phoenix NW Surprise
Residence Inn by Marriott Phoenix NW Surprise
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155 reviews from our community

Traveler rating
    136
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    2
    1
    3
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56
42
13
24
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Sacramento, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our room came with a fully equipped kitchen, the bed was super comfortable, and every morning we had a complimentary delicious hot breakfast. The hotel and our room was very clean, as were the hotel grounds outside. The hotel hosted a social hour each evening with free beer, wine and appetizers!! I look forward to the next time I can... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

This is the second time I stayed here. Unfortunately the first time was when my grandfather passed away but the stay was as nice as it could have been! The second time I came into town to visit my grandmother. They were so helpful and nice. Whatever you need they are available to attend to. A few nights a week... More 

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Tampa, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was probably the nicest Residence Inn I have stayed at...ever. Very clean, rooms were great, staff was exceptionally awesome. Very helpful and pleasant. Close to plenty of restaurants. Will definitely stay here again the next time I am in town. Thank you!

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Clarkdale, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms were spacious and immaculate. Food was wonderful. Staff friendly and went out of their way to be helpful. Recommended great local restaurants and bars. All of which turned out to be wonderful. Easy access to main roads and highways to downtown phoenix. Thank you Residense Inn and Vanessa:) you made first visit to phoenix a good experience, in... More 

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Oro Valley
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wife and I stayed here last weekend. Used rewards certificate and still received great service. Arrived around 5 and room key was ready to go and check-in was pleasant and fast. Room preferences listed in reservation were honored - Thanks! Location is nice - near parks and off of busy streets which makes it nice and quiet. Bed was comfortable... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved our stay in April! Excellent staff, rooms, breakfast. Great amenities in the kitchen in our room. Friendly atmosphere. Very clean and well-maintained. Would definitely stay again and recommend to others!

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2 reviews
5 of 5 stars Reviewed April 8, 2015 via mobile

GREAT ROOMS, LOCATION and amenities. ..We came down for some medical visits and stayed here for 4 nights. Fantastic service, couch is our only complaint but everything else eliminated that complaint. ..

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Lake Forest, California
Top Contributor
58 reviews 58 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 6, 2015

I stayed here with my wife this past weekend. We chose this hotel over a handful of cheaper hotels closer to where we needed to be based on the reviews here alone- this hotel did not disappoint. This Residence Inn is a block away from the Rangers and Royals' spring training camp. We stayed in a studio suite. The decor... More 

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Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 3, 2015

I picked this hotel because of the reviews on TripAdvisor and I wasn't disappointed. The location for this hotel can't be better if you are a Royals or Rangers fan. The stadium is a quick walk from the hotel and there are several other stadiums within a short drive from the hotel. Every staff person I have had contact with... More 

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Vail, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 30, 2015

We frequently stay within the Marriott chain for a variety of reasons and have always experienced very-good to outstanding experiences. Unfortunately, we cannot say the same about this Residence Inn (R.I.). The facility itself was very nice and appeared to be pretty new. It is located very close to a MLB Spring training facility and less then a mile from... More 

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samantha c, General Manager at Residence Inn by Marriott Phoenix NW Surprise, responded to this review

Greetings Mr. William D, I would like to thank you for being a loyal Marriott guest and for staying with us during your recent trip to Surprise. I am disappointed to learn that we failed to provide you with the Marriott experience you have come to know and expect. I would like the opportunity to speak with you regarding your... More 

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