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All 7 Surprise hotels

Residence Inn by Marriott Phoenix NW Surprise

3.0 of 5 Hotel   |   16418 North Bullard Avenue, Surprise, AZ 85374
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Ranked #1 of 7 hotels in Surprise
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
sillygirl61 Horseheads
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114 people have reviewed this hotel

Traveler rating
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    10
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44
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17
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Horseheads
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful stay here. We had a corner room, which was very quiet. The bed was extremely comfortable. Best vacation sleep ever! The kitchen was outstanding, wish we used it more. Next trip! The breakfast buffet had everything you could possibly want. The selection changed daily. The breakfast burrito was very good. Some type of potatoes every day.... More

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Top Contributor
55 reviews 55 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Residence Inn in Surprise is a great centrally located hotel for North West Phoenix. Located by parks a baseball training camps. Very clean, good full breakfast and friendly helpful staff. By the way, small pets welcome on first floor. A convenient area of grass out front by basketball court & pool. Yea Marriott - as usual a wonderful stay.

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Cleveland, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic, I cannot even begin think of a short coming that I could think to criticize. The hotel is very clean not even in the places are difficult to clean. We had the two bedroom and two bath suite. It had a full kitchen, full size fridge and stove along with plenty of cooking utensils. If that... More

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Columbia, Missouri
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff is great. Right by surprise stadium. Fabulous management. Cookouts in the evenings. Quiet hotel even by elevators. Love it. Easy parking and so new and clean. Full size kitchen as well. Don't have much more to say and trying to reach the stupid 200 character minimum tripadvisor has. Beds are great. Temp only gies down to 67 and... More

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Illinois
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2014

Just returned from a week staying at this property. The staff is friendly, very clean hotel, always a clean room, and the evening meals are tasty. Breakfast staff and dinner staff welcome you, encourage you to get seconds , clean tables, and stop to chat. This Marriott staff wants to get to know their guests. All the way from Olivia... More

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Willis, Texas
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

Wonderful clean hotel and great management and staff. Good price for great full breakfast and evening meals. Happy hour great meeting others staying at hotel. We have stayed here 3 years in a row. Laundry available and None better in West Valley.

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London, Canada
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 10, 2014

I chose this hotel based on other trip advisor reviews and was not disappointed! We have friends who are in Sun City for the winter and we wanted to stay close to their location. Expect to find: extremely clean rooms/interior; very friendly and helpful staff; three nights during the week where you can join other guests for free snacks and... More

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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 31, 2013

Stayed here one night on a fun family vacation. Rooms were very clean. The breakfast bar seemed to be out of a lot, ketchup, coffee those kinds if things but we were able to make due. Was very disappointed in the morning even with the do not disturb placed on the door house keeping knocked and tried entering our room... More

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Samantha C, Manager at Residence Inn by Marriott Phoenix NW Surprise, responded to this review

Lvmeme, I would like to apologize for the experience that you received during your stay with us this past December. As a recognized top hotel for the Residence Inn brand we strive to give you a pleasant and memorable experience. This obviously fell short and is very disappointing to me as well as our staff. I have looked into the... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2013

we have stayed at this hotel twice in the last 6weeks for a total of 8 days and it was exceptional..the employees are super friendly and helpful..the hotel is very clean..rooms are very comfortable and spacious...would definitely recommend this hotel..

Was this review helpful? Yes 1
Fresno, California
Top Contributor
58 reviews 58 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 23, 2013

stayed here for 3 days and was not disappointed. rooms are spacious and everything throughout the hotel are clean. we had a 2 bedroom suite for 3 people and had plenty of room with 3 flat screen TVs. my daughter and family (5) was across the hall, which was very convenient for the grandkids. we really enjoyed the pool area,... More

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Additional Information about Residence Inn by Marriott Phoenix NW Surprise

Also Known As:
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Residence Inn By Marriott Phoenix Nw Surprise Hotel
Address: 16418 North Bullard Avenue, Surprise, AZ 85374
Phone Number:
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Surprise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Phoenix NW Surprise 3*
Official Description (provided by the hotel):
Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more   less 
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