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Residence Inn by Marriott Phoenix NW Surprise

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16418 North Bullard Avenue, Surprise, AZ 85374
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Residence Inn by Marriott Phoenix NW Surprise
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Residence Inn by Marriott Phoenix NW Surprise
Residence Inn by Marriott Phoenix NW Surprise
Residence Inn by Marriott Phoenix NW Surprise
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149 reviews from our community

Traveler rating
    130
    13
    2
    1
    3
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55
40
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22
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

GREAT ROOMS, LOCATION and amenities. ..We came down for some medical visits and stayed here for 4 nights. Fantastic service, couch is our only complaint but everything else eliminated that complaint. ..

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Lake Forest, California
Top Contributor
57 reviews 57 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my wife this past weekend. We chose this hotel over a handful of cheaper hotels closer to where we needed to be based on the reviews here alone- this hotel did not disappoint. This Residence Inn is a block away from the Rangers and Royals' spring training camp. We stayed in a studio suite. The decor... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I picked this hotel because of the reviews on TripAdvisor and I wasn't disappointed. The location for this hotel can't be better if you are a Royals or Rangers fan. The stadium is a quick walk from the hotel and there are several other stadiums within a short drive from the hotel. Every staff person I have had contact with... More 

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Vail, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We frequently stay within the Marriott chain for a variety of reasons and have always experienced very-good to outstanding experiences. Unfortunately, we cannot say the same about this Residence Inn (R.I.). The facility itself was very nice and appeared to be pretty new. It is located very close to a MLB Spring training facility and less then a mile from... More 

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samantha c, General Manager at Residence Inn by Marriott Phoenix NW Surprise, responded to this review

Greetings Mr. William D, I would like to thank you for being a loyal Marriott guest and for staying with us during your recent trip to Surprise. I am disappointed to learn that we failed to provide you with the Marriott experience you have come to know and expect. I would like the opportunity to speak with you regarding your... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at a hotel vs. apartment, the complex was extremely safe, clean, and very professional by all They have an outstanding staff Dawn Crider, Olivia Calabrese, Nahla Costello, Gabriel Gomes, Felipe (aka Gomez). Olivia & Nahla are the best welcoming team Residence could have, the girls made people more then welcomed, they made all feel... More 

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Olathe
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015 via mobile

Wonderful hotel with an extremely friendly and helpful staff. Facilities are superior and it's a very short walk to Surprise stadium to watch the defending American League Champion Kansas City Royals. Loved our stay and definitely plan to return.

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Lubbock, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 10, 2015

If you are in town for Spring Training for the Texas Rangers or the Kansas City Royals this is the hotel to be at. It is within walking distance to the practice fields and also Surprise Stadium. The hotel is very clean and the staff is extremely friendly. The rooms are very good size and contain a kitchenette, sitting area... More 

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Overland Park
1 review
5 of 5 stars Reviewed March 8, 2015 via mobile

We enjoyed our stay here very much. Rooms nice and clean, good breakfast that is kept clean and stocked, beautiful pool and basketball courts and walking distance to Surprise Stadium. Will be returning next spring!

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Kansas City, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2015

Stayed 1 night for work. Very clean and friendly. Nice room, new, updated. The manager, Samantha I believe, was fantastic! She was helpful, remembered you and was very concerned that you had a great stay. This location has a 'manager's dinner' on Mon, Tue, Wed, which included dinner and drinks. Breakfast was fine, nothing amazing, but a decent selection. This... More 

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Oneonta
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

Visiting my daughter Olivia nearly 1.6 miles away, made this hotel very convenient. It's in a clean quiet area nearby is a recreation center and all sorts of restaurants. I was pleasantly surprised at the size of the room. Equivalent to an apartment in a typical large city. The kitchenette came in handy because I like to cook, the only... More 

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