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All 7 Surprise hotels

Comfort Inn & Suites Surprise

2.5 of 5 Hotel   |   13337 West Grand Avenue, Surprise, AZ 85374
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Comfort Inn & Suites Surprise

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Ranked #5 of 7 hotels in Surprise
A recent review
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40 people have reviewed this hotel

Traveler rating
    23
    11
    5
    1
    0
See reviews for
15
12
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

We came out to visit some ill family members, the hotel was sold out and each and every staff member went above and beyond for us. They really accommodated us and made us feel special and cared for what we were going through. I recommend this hotel to everyone! Awesome Breakfast as well.

Was this review helpful? Yes
GMSurpriseComfort, Manager at Comfort Inn & Suites Surprise, responded to this review

We are so happy to hear that you enjoyed your stay with us. We do hope that your family members are feeling better. Thank you for the recomendation and we hope to see you again! More

Juneau
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to many comfort inns over the years but this one rates the best. Friendly staff of course but most importantly the beds were pillow top soft, pillows were five star soft and comfortable and 4 of them with two designated as softer than the other two. Free breakfast was very good in a comfortable setting. Heated pool and... More

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GMSurpriseComfort, Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for your kind words regarding your recent stay with us. Our new bedding package including the choice of firm or soft pillows are making a great statement. We hope to see you again! More

Enfield, Connecticut
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2014

This place is great, plenty of space to park ANYTHING, and feel safe. Lows is next door, and also allows you park. The hotel lets them know your veh. Info. SHORT walk to plenty of places to eat. The rooms are huge and CLEAN, The counter people are GREAT, full of info. I would stay at this place AGAIN, WITHOUT... More

Was this review helpful? Yes 1
Norwalk, Iowa, United States
Top Contributor
80 reviews 80 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 3, 2014

We spent 4 nights here and were very happy. The staff was friendly, the rooms were clean and were reasonably priced. They offered a free breakfast. It was typical but I don't need fancy. It tasted good and the staff was good at making sure the food was re-filled. They greeted me each morning which was nice to be made... More

Was this review helpful? Yes 1
New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2014

When working on our home, we stayed at this Comfort Inn for 2 nights. Staff was pleasant and helpful. The breakfast was the best in our Comfort Inn stays. Due to our experience with this location we used Comfort Inn on a trip across country.

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North Grafton, Massachusetts, United States
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed January 27, 2014

We stayed in the corner suite and several time a night we were all (including the baby) woken up by a train passing near the hotel. The service was great but the location is very poor. We also had a teenager with us who took over the foldout couch in the living room but she had to walk through our... More

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Naples, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2014

Stayed at the Comfort Suites for 2 nights to visit family who lived in the area. The hotel is clean and comfy and centrally located if wishing to stay in the Surprise area. It sits at the edge of a shopping center which contains both large box stores and restaurants.The hotel is pet friendly and had a nice small fitness... More

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ottawa
Top Contributor
315 reviews 315 reviews
113 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed December 28, 2013

Large king room/suite, good TV. Nice welcome. Great breakfast with three attendants replenishing food including good omelet, lots of other stuff. Well presented. Next to Lowes and easy access to many other shopping opportunities.

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Cedar City, Utah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2013

This lodging was very comfortable and well appointed. The breakfast was really good better than most. The location is easy to get to and located near a large shopping center with lots of places to eat. The only disturbing was the train. I guess the tracks are well used and the noise could be irritating. The staff was very nice... More

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Additional Information about Comfort Inn & Suites Surprise

Also Known As:
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn & Suites Surprise Hotel
Comfort Inn And Suites Surprise
Comfort Inn Surprise
Address: 13337 West Grand Avenue, Surprise, AZ 85374
Location: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Surprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Surprise 2.5*
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