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Fairfield Inn & Suites Sierra Vista

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3855 El Mercado Loop, Sierra Vista, AZ 85635
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1 room 1 guest
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Fairfield Inn & Suites Sierra Vista
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68 Reviews from our TripAdvisor Community

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Traveler rating
    33
    25
    4
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    2
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15
14
5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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All months
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I gave this place two stars, because of the front desk staff. NOT once but twice, I was spoken to (AT) like I had be a leper. RUDE would be an improvement in attitude. I thought the first time the young lady was in having a bad day but the second time the gentlemen behind the counter, belittled my military... More 

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ffi_fhufi_gm, General Manager at Fairfield Inn & Suites Sierra Vista, responded to this review

Dear Westley M, Thank you for sharing your feedback with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your comments, we are disappointed to learn that we fell short of your- and our own- expectations. We would like to take this time to apologize for the unpleasant experience you had during... More 

Norridge, Illinois
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 4, 2015

I stayed here while visiting family so it would make it easier on them. Check-in was fast, friendly and efficient. I used "points" for this stay and everything went smoothly. Hotel is super-clean and modern. You can tell they take pride in this property and in keeping it looking "like-new". Room was clean. Free wi-fi worked well. Pool area was... More 

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Philadelphia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 1, 2015

This hotel met the Marriott standard.The pool area was a bit small, which we didn't use much anyway. Rooms were very clean. The space was perfect for my sister and I (had a room with two beds). Breakfast buffet was included and pretty typical. I had some issues with the computer area and printing boarding passes. But it eventually worked.... More 

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Ocean City, Maryland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 15, 2015

What a great place to stay: Clean, centrally located near great restaurants, easy to drive to, plenty of free parking, efficient and friendly staff (Josh was super as was the lady, whose name we've forgotten). Fresh cookies are baked on Tuesdays. We will absolutely stay there again. Sierra Vista is actually a sleeper of a little town. The mountains around... More 

Was this review helpful? Yes 1
ffi_fhufi_gm, General Manager at Fairfield Inn & Suites Sierra Vista, responded to this review

Dear PickyMack, We are thrilled you enjoyed your stay with us. We will be sure to share your comments with our staff to continue to inspire and motivate them to deliver exceptional customer service. We look forward to having you stay with us again when you return to Beautiful Sierra Vista. More 

Scottsdale, Arizona
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 6, 2015

Well run and clean, as most Marriotts are. We also stayed one night at the Holiday Inn Express in Willcox, and while these are somewhat equivalent hotels, there is no comparison; the Marriott here has them beat hands down. The rooms are cleaner, everything works, the front desk help was first rate, and the complimentary breakfast had the HI beat... More 

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2 reviews
1 of 5 stars Reviewed December 27, 2014

We had two rooms for four nights. Upon check in on Christmas night the rooms were not adjoining as I had been promised. So, my family spent Christmas night apart. The next night one of our rooms had an air conditioning/heating issue. The PTAC, radiator type unit, was banging so loudly the neighboring rooms were banging on the walls! Then... More 

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ffi_fhufi_gm, Manager at Fairfield Inn & Suites Sierra Vista, responded to this review

Dear Livingoutofluggage, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the inconvenience of not having you in connecting rooms during your stay. On the 26th we had the connecting rooms available for you and we would have... More 

Miami, Florida
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 22, 2014

Good Hotel, the room is small but comfortable, the breakfast is nice and good service. The hotel is quiet to rest. The best is the location, It is located in front of the mall of the city. The internet is slow but it works.

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Dallas, Texas
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 9, 2014

Stayed one nite after business at fort. Greeted warmly when checking in and out. Room was clean, good size and comfortable. Free Wi-Fi and breakfast. Heated outdoor pool was nice. Able to walk to restaurants and Dillards is just across parking lot. Always stay in Marriott properties and this one was excellent.

Was this review helpful? Yes 1
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

We arrived to be treated by a very pleasant young lady. The next morning we met a very nice lady as well. The breakfast was wonderful. The room was xtra clean with free wifi. I can't say enough. A storm came in and we ended staying for 4 days. All of the service was good. During the storm they were... More 

Was this review helpful? Yes 1
Vero Beach, Florida
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 4, 2014

the best room layout of any hotel we've stayed, bathroom immediately to the left when entering, then a small area of tv viewing with the couch close enough for old folks to see it-very cozy, then a back area with king and another tv and big closet; everything is new and very clean; the lobby excellent for a hotel this... More 

Was this review helpful? Yes 1
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