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BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas

#7 of 48 Hotels in Sedona
Certificate of Excellence
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400 North State Route 89A, Sedona, AZ 86336-4214
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1 room 1 guest
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BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas
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1,336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hanna City, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was situated very conveniently in Sedona with breathtaking views from our balcony. The room was normal sized and comfortable. Parking was a little limited and difficult to get to, especially if someone was older or in bad physical shape. Otherwise, it was a great place to stay for the two nights we were there. Shopping and restaurants were... More 

Was this review helpful? Yes
Sacramento, CA
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

So, we'll start at the beginning. We checked in later in the evening on a Saturday and the front desk was very friendly. We were checked in and in our room in a matter of a few minutes. There is a very loud noise that is coming around the hotel and vibrates our room, may be the elevator. It is... More 

Was this review helpful? Yes
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Bonnie M, Thank you for your detailed review. I am pleased you enjoyed the in-room amenities, pool, and breakfast buffet, however I am disappointed to hear that you experienced some issues during your stay. I will be following up with the appropriate teams and will be investigating the noise you have noted. It is our goal to provide our... More 

Santa Barbara, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Best Western PLUS Arroyo Roble Hotel is a lovely property. We enjoyed all the things we expect in a 3-star AAA rated place, but the grounds and amenities were extra special. All the people were helpful and we would pick this place again without hesitation. Especially commending Gilberto, Soto (and his granola!) and Eric!

Review collected in partnership with Best Western

Was this review helpful? Yes
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Rebecca H, Thank you for your kind review. I am pleased you enjoyed the hotel grounds, included amenities, and breakfast buffet. I will be sure to pass along your comments to our breakfast team. They will be thrilled to hear your feedback. We hope to welcome you back again soon! Regards, Lonnie Lillie More 

austin, texas, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

When we (my husband) and I walked in for breakfast the person at the door looked at us and said you are from Texas and you were here last year, and he was right on both. His name is Jerry and we were quiet surprise to hear that. The whole staff was so very friendly and quick to clean the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Margaret G, Thank you for your recent Tripadvisor review. I am thrilled that our breakfast team went above and beyond to make you feel right at home, and will be sure to pass along your kind comments. As a family owned business, it is rewarding to hear when guests return to visit year after year. I appreciate you being... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful experience in Sedona due to both the desk and breakfast staff. The room was very clean and when we needed extra pillows, they were delivered immediately. When I wanted to take a Pink Jeep Tour, the gentleman at the desk arranged the tour. Everyday at breakfast we were greeted by the host,Jerry, with a smile. Eric,... More 

Was this review helpful? Yes 1
nj
Level Contributor
238 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

great place to stay, we had kids, and they loved the indoor/outdoor pool, breakfast was good, people were friendly, rooms were nice with the promised beautiful views - clean, quiet, safe - my bog 3 (all satisfied) .... you could open the balcony door as it had a screen and breathe fresh air at night instead of a/c ... walkable... More 

Was this review helpful? Yes 1
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear joisey-joe, Thank you for your feedback. I am pleased that you enjoyed your recent stay at our hotel and that we met your “big 3”! I agree the views are beautiful, and I am glad you had the opportunity to enjoy the nice evening air. I appreciate you choosing to stay with us, and hope to see you again.... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a wonderful place to stay! The rooms were clean the view outstandimg! Everyone from the clerks at the front desk to the breakfast team Jerry, Gil. Soto, Eric and Donald were amazing in service and attitude! Loved it will return! The breakfast was excellent a variety of eggs, sausage, waffles, sweets, yogurt, fruit everything was great.

Was this review helpful? Yes 1
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Neysa R, Thank you for your review. I am thrilled that you enjoyed your overall experience at our hotel and found the staff to be friendly and helpful. We hope to welcome you back to Sedona again soon! Regards, Lonnie Lillie More 

morganville, nj
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for five nights in August. While a little pricey, the hotel met our needs perfectly. Location in uptown with walking distance to restaurants and shops, coffee in the lobby, ice machine on floor, amazing breakfast, two pools and a hot tub. I wish they had another hot tub by the hotel pool. You have to bring your towels... More 

Was this review helpful? Yes 3
Baltimore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I have called repeatedly to try to book a room, but the front desk servicie is incredibly rude. The first time, I called, they actually answered, said good morning, then didn't respond to me when I spoke. It sounded like they set the phone on the desk. I could her them talking to each other, but they wouldn't talk to... More 

Was this review helpful? Yes 1
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Maryland1234, My sincere apology for your recent experience calling the property. This is certainly not the first impression we would like leave a guest, and I have addressed your comments with our Front Desk Manager and team. Many of our reviews mention our excellent customer service, and I would appreciate the opportunity to speak privately with you about the... More 

Chandler, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this property for one night. The staff was very nice and helpful in guiding us for things to do and places to eat during our stay. The room was nice and clean. We also enjoyed the pool and sauna.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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