Stayed here for one night this month on our way from Grand Canyon back to Phoenix. Loved the friendly, helpful staff. We had a Cathedral Suite and it was very nice and comfortable. The jetted tub was perfect for me--it is not a two person tub, but not advertised to be and for someone not 5'3", it could be a...
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First let me say Thank you for all your positive comments regarding bed, pillows, wi-fi, couch, double showerheads, fresh bagels and upscale toiletries.
Second, as new owners, we have substantially improved the hotel and continuing to do so and have bigger plans to enhance it further this year. Breakfast will be enhanced with that too.
Third, your comments are used...
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Stayed here for 2 nights in December 2010. It's a nice little hotel, the real attractions in Sedona are out in the desert and hills. This hotel is a great "base camp" for a Jeep rock crawling adventure with Barlow Jeep Rentals. Drive your own, don't do the little tour thing, way more fun!
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Thank you very Much for your Review.
We invite you to come and stay with us again. The temp in Sedona is much cooler compared to Phoenix as we are tucked away in a pocket between Phoenix and Flagstaff in the montains.
As you new Owners, the Customer service is on the top of the list. Again, Thank you and...
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I really liked this place! The property is nice, and the room was large and comfortable, clean and nicely appointed. Only complaint was that the bed was a little bit hard, but we still slept well. I would stay here again.
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We appreciate your comments very much. And we appreciate your business.
I am not sure if anyone pointed out to you, but one of the Red Rock Formations across the street is the Thundermountain, which is where the Disney got its theme from for the Thunder Mointain Train. Although the red rocks are not visible from our rooms, you can...
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The new owner of this establishment is working very hard to update this establishment. He will work with you to resolve any issues you may have and his personal cell number will be answered by him.
He is a very polite and conscientious owner. He will work with you and loves to have feedback.
Do not hesitate to stay at...
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Thank you very much for your kind remarks. Since the recent takeover, we have started doing a lot of things right away and we have big plans to improve the hotel. You will see the changes gradually. Most important thing for us is to see peole come and enjoy thier stay across the street from the Thunder Mountain ( where...
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This place should be considered a boutique hotel; there's really no place like it. The beds are extremely comfortable, there's both a fireplace, and a jacuzzi in the room, and the showers have two heads. (Which I tried to steal).
I'm planning a trip to come out and stay here again soon, the last few times I've been were in...
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Reviewed January 9, 2011
Thank you very much for your comments. we are glad that you enjoyed your stay.
You are absolutely correct. Everyone loves our Cathedral Suites with Jacuzzi and Fireplace.
Please do come back and enjoy our friendly service, clean and well maintained rooms, and great location across the street from the most famous Thunder mountain where Disney got its theme from...
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Sedona is expensive when it comes to places to stay - While the hotel (motel I guess actually, since the doors lead to the outside) was very comfortable and appreciated the refrigerator. The hotel appears worn, but the bathroom and beds were clean and comfortable. Loved that the windows opened and we could sleep with the night dessert breeze coming...
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First let me say the people in the office are excellent, great personalities. Us and our friends from Washington booked for one night only. THANK GOODNESS ONLY ONE NIGHT. The bathroom toilets are so low to the floor, never seen anything like that before. The fan in the bathroom sounds like a plane taking off when you turn it on....
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I stayed here for my vacation in Mar. 2012. It was myself and 4 children. It was a very nice hotel. I loved the decor. From the start, the service was amazing. The beds were very comfortable, although I did wonder why the duvet covers weren't actually on the down comforters). We all slept well. The double-headed shower is really...
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I recently made another trip to Sedona and was happy with Kokopelli Suites last time, so stayed here again. As before, customer service was great. The front desk staff was really nice and suggested a few things for us to do and some great hikes to check out. Rooms were clean and comfortable and the in-room jacuzzi was a huge...
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Reviewed November 23, 2010
Thank you very much for returning to Sedona and staying with us again. We certainly appreciate your business and your comments. Guest reviews are used at our hotel for training our staff. I will be sure to pass them along for doing a great job to encourage them to do their best for all guests.
We invite you to keep...
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My husband and I were traveling through for business and stayed here in March 2012. Upon making the reservation I was told that I could have a double queen or a king with a jacuzzi for only $20 more. We went for the king and were very disappointed. The jacuzzi was the size of a regular bathtub with jets (that...
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First, let me extend our apology that we were not able to meet or exceed your expections as we ususally do for our Guests. Second, we have several check points to make sure that all Guests are happy.If you found only one thing wrong and would have dialed "o" our staff would have been there to help. Our staff and...
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