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Hilton Sedona Resort and Spa

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90 Ridge Trail Drive, Sedona, AZ 86351
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Hilton Sedona Resort and Spa
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Hilton Sedona Resort and Spa
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1,540 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Top Contributor
360 reviews 360 reviews
107 hotel reviews
280 helpful votes 280 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am a Gold HH member so have service expectations that this hotel really don't live up to, here is my review - location, it simply isn't in Sedona, mangement comments on the subject comical - really enjoyed the 40 min round trip into Sedona the few times I had to make the trip :-( - check in- really awful,... More 

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Chicago, IL
Contributor
12 reviews 12 reviews
2 of 5 stars Reviewed 2 days ago NEW

I read the reviews before we arrived so I was somewhat prepared. I was assured that construction would not be an issue as it was for some. So far we don't even notice it. However, what is apparent is mediocre housekeeping and staff on "Sedona Time." There was a wait to check in because the lonely front desk person was... More 

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Boston
Top Contributor
92 reviews 92 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked this hotel 6 months in advance and were not aware that there would be construction at the time of our visit. After reading some reviews, we called ahead to be sure we would be able to stay in a room away from the construction noise and were assured we would be in a quiet room. Upon arrival we... More 

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Sedona, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

There was construction in the room next to us at 8 am. They were banging on our wall right next to our bed and drilling for an hour and we could not sleep. When I told the front desk about the problems we had with construction, there was no apology, there was only a response of "there's nothing we can... More 

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Denver, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had 1 night stay. Overall, I would stay there again since it is not in heart of Sedona and I appreciate a way to get away from all the tourist trap hubbub. I was not terribly impressed with the service however. Arrived around lunchtime but room wasn't ready. Never offered to rush it for us, even for a fee. Told... More 

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Manhattan Beach, CA
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on 3/14/15. Nice hotel but away from town. their check in is 3:00 PM, but the check out is 11:00 AM. We checked into the hotel around 12:00 noon but they said the rooms are not ready. We asked them to send us a text message when the room are ready and we drove to town and... More 

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Sedona_ArizonaCindy, Director of Sales at Hilton Sedona Resort and Spa, responded to this review

Hi kinmb, Thank you for taking the time to write a review. Your feedback is valuable to us. The resort is not in the center of Uptown and a lot of guests like that. The resort has very good restaurants and hiking trails close by without all the traffic. We always try to check in guests as soon as they... More 

Milwaukee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Was a nice stay, construction in the works, should be awesome when all is completed. Yet noise was not an issue while we were there. Loved the view of bell rock from our room! All staff we met very friendly and helpful. Pro/Con location a ways from Sedona town center which is good/bad depending on your circumstance. You will need... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Sedona_ArizonaCindy, Director of Sales at Hilton Sedona Resort and Spa, responded to this review

Hi Mary M, Thanks so much for the review! I am glad you enjoyed your stay, Sedona is such a super place! You will need a car no matter where you stay in Sedona. If you really want to see Sedona it is a big area and public transportation is very limited. During busy times the local car rental agencies... More 

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We debated whether to stay at the Hilton or at one of the hotels in Uptown Sedona. I'm glad we ended up choosing the Hilton. The room was recently renovated and was very clean. My son used the pull out sofa which was brand new with a memory foam mattress. I liked having the refrigerator and table in the room... More 

Was this review helpful? Yes 1
Sedona_ArizonaCindy, Director of Sales at Hilton Sedona Resort and Spa, responded to this review

Dear AustinTraveler4, We are happy you stayed here, too! Thanks so much. I also really like the resort's location, all the beauty with much less traffic. They restaurants you dined in are excellent and there are more that shouldn't be missed; the clubhouse at the golf course has one of the best views in town, Market Place Café and Dara... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would love to take this moment to praise this hotel. It's absolutely a stunning property and service exceeds excellent. I was initially greeted by Julie Japan, ( I found out Japan isn't really her last name, lol) in 2 minutes she gave me a complete layout of the hotel, which was important considering I was only there for one... More 

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Sedona_ArizonaCindy, Director of Sales at Hilton Sedona Resort and Spa, responded to this review

Hi Shaundadw, Thanks so much for the great review. Please return soon! Best Regards, Cindy More 

Sedona, United States
1 review
3 of 5 stars Reviewed 1 week ago

we stayed here for a mini reunion with my brother, I feel the staff could care a lot more, the bar took as long as a half hour to get us 1 round and it was not busy. They claimed they where over worked. And there was very loud construction happening that we where not aware of. and very dusty.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sedona_ArizonaCindy, Director of Sales at Hilton Sedona Resort and Spa, responded to this review

Dear Darren P, I apologize for the slow service in the bar and I will certainly pass your comments on to the restaurant and bar manager. I am sorry you were disturbed by the noise, we have had such little noise with this renovation it was unfortunate that it occurred while you were here. I do hope that you will... More 

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