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Hampton Inn Sedona

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1800 West Highway 89A, Sedona, AZ 86336
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Hampton Inn Sedona
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Hampton Inn Sedona
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570 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boulder, Colorado
Level Contributor
662 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here two nights on a road trip Denver-Tucson. This Hampton was clean and in good condition. A few minutes drive to the town center. Good breakfast. Very reasonably priced for Sedona. Friendly staff.

Was this review helpful? Yes
Jody H, General Manager at Hampton Inn Sedona, responded to this review

Thank you for staying at our Hampton Inn on your trip. Thank you also for the kind words you gave us. We do hope you will visit us and Sedona again. More 

Scottsdale, Arizona
2 of 5 stars Reviewed 3 days ago NEW

They have remodeled the lobby but the rest needs some love. Rooms are tired, linens are worn and when we arrived at the end of our 11 hour drive, they had lost our reservation. We always stay at Hampton Inns when we travel (had stayed at Boise, Medford and Bakersfield on this trip alone) so our expectations are high and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jody H, General Manager at Hampton Inn Sedona, responded to this review

Thank you for letting us know about your stay while in Sedona. I agree the lobby is nice. It was renovated not too long ago. Hopefully our halls and rooms are next. We are trying to make much needed changes to the hotel. I am sorry your stay wasn't up to par as you have come to expect. Not too... More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This Hampton Inn has great staff but could use some improvement. The rooms are out of date with cold harsh lighting, and uncomfortable beds. We ate breakfast both mornings of our trip and the first morning there was only eggs and potatoes (no meat) the second morning had sausage and eggs. I travel a lot and Hampton Inns are my... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jody H, General Manager at Hampton Inn Sedona, responded to this review

Thank you so much for letting us know how your stay was. It is important to me, because I can use your comments to improve the hotel. We are currently working to make some changes here. I am so sorry you didn't enjoy your stay as much as you could have. More 

Virginia Beach, Virginia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The pool area is excellent and security good, you actually have to use your room key to access remote doors. The room ac was not adequate and this is the first hotel where we ever ran out of toilet paper.

Was this review helpful? Yes
Patricia R, Director of Sales at Hampton Inn Sedona, responded to this review

I'm glad to see that our pool and guest security was to your liking. It is unfortunate that your HVAC was not working properly. Guest satisfaction is our top priority! We really enjoyed the time you spent with us, and we hope that you will stay with us in the future. More 

Raymond, Mississippi
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel prior to trip to Grand Canyon. Staff was great and accommodating on giving suggestions as to areas in community to visit, restuarants, highways to take to return to interstate, etc.

Was this review helpful? Yes 1
Patricia R, Director of Sales at Hampton Inn Sedona, responded to this review

Thank you so much for sharing your guest experience with us. It brings me joy to know that you had a great time. Your positive review keeps us going and makes us better at what we do. We greatly appreciate the time you took out of your day to let us know how we are doing. I hope to see... More 

Chester, Illinois
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

We have stayed in Hampton inns nearly our entire journey and always find them to be very reliable. This particular room needed some updating which caught us by surprise. The breakfast lacked luster as well and was not up to par with juice and fruit selection. Still the clean fresh linens we're use to and comfy bed

Was this review helpful? Yes
Patricia R, Director of Sales at Hampton Inn Sedona, responded to this review

Thank you so much for letting us know what you think of our hotel. I'm sorry you did not like our breakfast. We are in fact receiving renovations in 2016 so hopefully you will come back and see us in the future. Thank you for your time. More 

boston, ma
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I want to begin this review by saying that we travel frequently and stay in Hilton brand hotels whenever possible. This Hampton Inn does not come close to meeting the standards we have come to expect from one of their hotels. It is conveniently located in Sedona - walking distance to restaurants and stores and a quick drive to the... More 

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Jody H, General Manager at Hampton Inn Sedona, responded to this review

First and foremost let me say "I'm so sorry" that your stay was not what you expected. We do appreciate our guests taking the time to let us know what we can improve on. We are working to get the hotel up to par, and hope to re-strap the pool chairs soon. Thank you again for your comments. More 

Tampa, Florida
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This conveniently located hotel is clean and comfortable. The furnishings and decor are fine. What makes it superior is the staff. Judy is like a professional concierge. Patricia at the front desk overheard that our rafting trip was cancelled, so she took it upon herself to map out an alternative adventure, which turned out great. The busy breakfast area remained... More 

Was this review helpful? Yes
Jody H, General Manager at Hampton Inn Sedona, responded to this review

Thank you so much for your kind words about the staff here in Sedona. They do try super hard to help our guests. We are so happy that you enjoyed your time here in our city. More 

Bozeman, Montana
1 review
2 of 5 stars Reviewed 3 weeks ago

I have been staying at Hampton Inns For a long time to say the least. I chose to stay here because it has always been believed by me that Hampton Inns are excellent places to stay and have standards of excellence everywhere. I count on it. NOT in Sedona. Curb appeal is nice and the young lady at the front... More 

Was this review helpful? Yes
Jody H, General Manager at Hampton Inn Sedona, responded to this review

First and fore most I do apologize for what you went through here. The staff members should not be having any disputes any where guests can hear them. I am the new GM here and I will get things under control as fast as I can. I am inspecting rooms on a daily basis and been correcting items as I... More 

delta bc
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night on our way to the Grand Canyon. Was a last minute booking so paid full price 270$ Usd for a basic room with a view to a concrete wall. room was clean , beds ok. Pool is tiny, but welcome in the heat. No shade , not even an umbrella. Breakfast was included and was actually... More 

Was this review helpful? Yes
Jody H, Manager at Hampton Inn Sedona, responded to this review

Thank you for sharing with us your comments about your stay at our Hampton Inn in Sedona. We will use your comments to be better. Thanks again, and hope to see you again at Hampton Inn Sedona. More 

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