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Arabella Hotel Sedona

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771 Highway 179, P.O. Box 180, Sedona, AZ 86336 (Formerly Kings Ransom Hotel & Inn)
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Arabella Hotel Sedona
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Arabella Hotel Sedona
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47 reviews from our community

Traveler rating
    16
    9
    10
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Perth, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights in a room with King bed and balcony with a fantastic view of the red rocks. Room was very large and very clean, bed was extremely comfortable, everything seemed new and renovated except the bathroom which was functional and clean but dated. We checked in 90 minutes early with no wait or problems. All the... More 

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Pincher Creek, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for 2 nights and were very impressed by the cleanliness and friendly staff. The free breakfast was a great addition and the 2 pools are wonderful. There is a fire place that is poolside that is lit at night. Overall a great experience at this hotel and would definitely recommend it.

Was this review helpful? Yes 1
ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Thank you for posting a review of your recent stay with us. I was very pleased to hear that our team was friendly and you were impressed with the cleanliness. Thank you as well for the compliment regarding breakfast. We are really working hard on making the Arabella a great hotel for a visit to Sedona. We believe we have... More 

Santa Cruz, CA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my second time staying here. It originally was Kings Ransom. Arabella has done a great job updating the hotel and outside areas. Location is great, close to Uptown & West Sedona as well as Tlaquepaque. Shopping and great restaurants close by. Courtyard rooms have a great view, great seating areas. At night they have a fire pit area.... More 

Was this review helpful? Yes 1
ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Thank you for staying with us and posting a review of Arabella Hotel Sedona. I was delighted to learn that this was your second visit to our hotel. Thanks for noting the upgrades and changes we have made to the hotel. I also appreciate hearing your constructive comments regarding the check in times. I really don’t want to make excuses... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The breakfast was adequate, but, they did run out of stuff like hot water. Upon check in, we were given our room # and when we got to the room, it was already occupied, had to trudge back to the front desk and get another room, not ideal after 9 hours of driving. The next day we arrived back at... More 

Was this review helpful? Yes 1
ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Hello Tina I’m very sorry to hear that your visit to the Arabella Sedona hotel was subpar. I sincerely apologize and regret falling short of your expectations. Your candid and constructive comments will not be left unaddressed. It is obvious we just didn’t do a very good job with the breakfast, servicing your room and making sure that everything was... More 

Long Island, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night. The location was great. We were near the shopping area, but far enough away that we didn't have all the traffic. There is a Circle K next door and a hiking trial behind the hotel. They ran out of maps which was inconvenient. The room was okay. The beds were comfortable and the room had... More 

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ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Thank you for staying with us for your visit to Sedona. I also wanted to thank you for mentioning that you would recommend our hotel to a friend - we really appreciate that kind of endorsement. Ouch on us for not having your bathroom cleaned better. I apologize for that misstep. We can and will do a better job and... More 

Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We had a few issues, and overall, this was just an OK place. Definitely not as good as the impression you might get from their website. First off, this is clearly a place in transition. As of the time of our stay this past week, the furnishings were new, but the bathroom was quite outdated. Scratched up sink and shower... More 

Was this review helpful? Yes 1
ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Thank you trying our Arabella Sedona Hotel for your recent visit to Sedona. I understand and respect your comments about our hotel. You are right that we are a hotel in transition with a tiered renovation plan in progress. In phase two, we will address the bathrooms that are in need of refurbishment. We also still have landscaping plans, the... More 

St. George, Utah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked a "Trailhead 1 King" with a view room for one night. What we got was a "Double Queen" with no view in the old section of the former "Kings Ransom Hotel". The hotel staff blamed the mixup on Expedia as our reservation did not list the Trailhead room as the selection even though I had a hard copy... More 

Was this review helpful? Yes 1
ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Thank you for staying with us for your visit to Sedona. I’m not sure why your reservation wasn’t right but what I’m sure of is that I expect my team to make it right regardless of who made the mistake or what website a guests makes their reservation through. I’m also disappointed there was an issue with the bed and... More 

Greensboro
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The good: nice views. We selected an upgraded room with a view and they did not disappoint. Looks nice when you enter. Room is functional and it was easy to sleep (no crazy noise). Patio and courtyard was very nice. Breakfast was okay. Kids ate well, but nothing special. The bad: room was not as clean as you expect. Looks... More 

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Phoenix, Arizona
1 review
1 of 5 stars Reviewed 1 week ago

The customer service here is by far the worst I have ever experienced in a very long time. I did not stay here but I didn't need to, because I knew exactly how I would be treated if I did. I booked online and arrived at 11am by the off chance a room would be available early, this is not... More 

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Winter Park, Colorado
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I told a friend in Colorado that I was going to Sedona for 5 days. He said he had THE place to stay there, the rather newly named, Arabella. I took his advice and booked my stay without even Googling the place. Had second thoughts about that later but figured that if I wasn't happy I could go elsewhere later.... More 

Was this review helpful? Yes 1
ArabellaHotelSedona, General Manager at Arabella Hotel Sedona, responded to this review

Thank you so much for your delightful review! It’s so great to hear such positive feedback and thanks, as well, to your friend for recommending us. I’m glad to hear that you had such a great experience with Ken. We strive to provide exceptional customer service and are so happy to know that that’s what you received. I’ll be sure... More 

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