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Los Abrigados Resort and Spa

3.0 of 5 160 Portal Lane, Sedona, AZ 86336
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Los Abrigados Resort and Spa
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Los Abrigados Resort and Spa
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608 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Long Beach, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Like the other reviews, we agreed that the grounds were beautiful and it was a great location. However, the timeshare staff informed us this was a hotel in disrepair that Diamond Resorts took over with the intent to renovate rooms. Renovation has NOT begun. We were mainly upset that Diamond Resorts initially represented to us that this was a beautiful... More

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Huntington Beach, California
Top Contributor
88 reviews 88 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights only since we received a travel voucher from a time share presentation. We did not have any time to explore the grounds but it looked lovely. However, the room is another matter. It is seriously outdated. It is certainly adequate but definitely needs updating. The most glaring issue was that we could not close... More

Was this review helpful? Yes 1
Diamond R, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for sharing your review for your recent stay here at Los Abrigados. We always strive to deliver exceptional hospitality, provide essential services, and offer quality accommodations to each guest that stays with us. It was very concerning, after reading your review, that we did not quite meet these expectations in relation to your stay. As we recently took... More

Mesa, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is amazing. They have so much to do all week long. I will detail some of the best parts: There are gym aerobics, this is coming from someone still in their 20's by the way! There isn't the greatest cell service- Unless you go by the creek in back, so you can sit there on the bench by... More

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Tucson, Arizona
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location and grounds are lovely and the saltwater heated pool and spa were well enjoyed. The one bedroom unit was clean and very basic. The kitchen (which only one person can be in) consisted of a dish washer, microwave, toaster oven (in lieu of a real oven), two burner stove top, refrig, with minimal counter top for fixing meals.... More

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Diamond R, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for your feedback. While we are so glad you had a good overall experience, we regret that our resort did not exceed your expectations. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this process. This being said, we are delighted that you enjoyed your stay with our... More

Lewiston, Maine, USA
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 weeks ago

We loved the two bedroom suite with full kitchen and living room, washer & dryer. Each bedroom had a full bath which was really nice. We also had a small area to sit outside. The only drawback was it didn't have any views of beautiful Sedona.

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Colorado Springs, Colorado
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were there on an Interval International timeshare exchange. The resort itself is really great. Excellent location, lots of resort amenities. The complex consists of about 20 separate 2-story buildings. Two swimming pools, one of which is designated for kids. The spa seemed to have every service possible (did not use). Outdoor activities (Tennis, Pickelball, miniuture golf, etc). Lots of... More

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Colorado Springs, Colorado
18 reviews 18 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The grounds of this hotel is gorgeous and the location is top-notch. That said, I was originally excited about the size and look of the suite but after 3 days we grew more and more disappointed. They seem to be cutting corners more than I would expect from a resort. It could have been cleaned better, the bathroom was dated,... More

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 days, 2 nights. Overall the place looks wonderful, our room was nicely updated. Our second day NO ROOM SERVICE!! We had called Housekeeping requesting our room cleaned, NO ONE SHOWED UP!! After 9PM we called and asked for clean towels which were delivered. We were told that Housekeeping doesn't clean when you only stay 2... More

Was this review helpful? Yes 1
Diamond R, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for taking time to express your frustration regarding Housekeeping Services or lack thereof, during your recent visit to Los Abrigados Resort & Spa. Housekeeping absolutely should have responded to your request and cleaned your room. Please accept our sincere apologies for our lack of follow thru with your request. We strive to provide all of our guests with... More

Murrieta, California
2 reviews
2 of 5 stars Reviewed 3 weeks ago

It seems that you would get better service if you signed up for their time share. We bought this hotel on one of the travel websites because we thought the price was great for a 1 bedroom suite. It was a time share disguised as a hotel. About two weeks before we arrived, we got a phone call asking what... More

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Diamond R, Manager at Los Abrigados Resort and Spa, responded to this review

Thank you for your review. As we are committed to creating an experience that exceeds guest satisfaction, we are concerned that you may have not been made aware of our resort’s lodging description. We would like to note that we make every effort to ensure that our 3rd party rental and exchange partners advise our guests of this at the... More

Miami, Florida
11 reviews 11 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in the hotel for a week through RCI. I was placed in an old musty smelling room. The beds both had bedbugs. My friend and I both got bitten all over. We were moved to different room but the experience was not pleasant so we checked out 2 days early. The staff is pleasant enough and the gardens... More

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Additional Information about Los Abrigados Resort and Spa

Address: 160 Portal Lane, Sedona, AZ 86336
Phone Number:
Location: United States > Arizona > Sedona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Los Abrigados Resort and Spa 3*
Number of rooms: 175
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Also Known As:
Los Abrigados Hotel Sedona
Los Abrigados Resort Spa
Los Abrigados Spa

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Two Bedroom Deluxe (143)

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