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Enchantment Resort

#5 of 47 Hotels in Sedona
Certificate of Excellence
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525 Boynton Canyon Rd., Sedona, AZ 86336
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Enchantment Resort
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Enchantment Resort
Enchantment Resort
Enchantment Resort
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1,702 reviews from our community

Traveler rating
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    287
    99
    52
    44
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407
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (462)
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  • All months
    (1702)
  • Mar-May only
    (474)
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    (441)
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    (447)
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There are newer reviews for Enchantment Resort
See the most recent reviews
Toronto, Canada
Top Contributor
114 reviews 114 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 10, 2012

Totally enchanted with the red rocks that are just there thru your experience. Excellent customer safety and security. Very fine experience.

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Toronto, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2012

Imagine the customer service experience designed into your local Apple Store and you come close to the service model at Enchantment. From first encounter at the gatehouse - "welcome back!" right through an almost eerily seamless check in (we never approached the lobby, were guided right to our casita) to even the most casual encounter with restaurant waitstaff, shop attendants,... More 

Was this review helpful? Yes 1
North Barrington, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2012

Enchantment at Sedona AZ is one of the most incredible properties we have visited. The spa (Mii Amo) is phenomenal and I can't say enough about how wonderful the accommodations and activities are. Perfect for a romantic getaway, girls weekend, or family vacation. Probably one of the most beautiful spots in the US to relax as well as spend an... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2012

Went here to celebrate our Anniversary- it felt like a second honeymoon. A little piece of heaven on earth. Accommodations clean & roomy. Views and ambiance breathtaking. Friendly service oriented staff that truly exude they want your visit to be memorable. Respectful resort atmosphere but not stuffy at all. Huge selection of activities for all ability and activity levels. (... More 

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Bethel, Connecticut
Top Contributor
58 reviews 58 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 5, 2012

We loved staying at the resort, but did run into some problems. The thermostat did not work in our room, so it was cold. They fixed it quickly though. We were also locked out of our room one night when it was 33 degrees outside. That experience was AWFUL. Luckily the room next door was empty so they had to... More 

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Tucson, AZ
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2012

This is no kidding - between getting out of the car and check-in, three associates wished me Happy Birthday! One even noted correctly it was the following day. Amazing. I KNOW how they do this. But nonetheless, it's amazing. And much appreciated. Among those associates, Phillip should be named Gem, as that's what he is to Enchantment Resort! He remembered... More 

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AZJT, Public Relations Manager at Enchantment Resort, responded to this review

Thank you for your favorable comments. We are so pleased you chose to stay at Enchantment for your birthday. Have a great year and we will see you back soon. More 

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 1, 2012

Very disappointed by lack of staff (apparently reductions due to a downturn in busiiness), those that were to be found were very helpful but outside the restaurant and main reception there was a lack of personnel and we found this led to poor service. Gas fire in room kept breaking down so rather cold as no independent heating for bedroom,... More 

Was this review helpful? Yes 3
Westborough, Massachusetts
Top Contributor
64 reviews 64 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 1, 2012

We found a good offer for Enchantment on sniqueaway.com and had a great long weekend there in January. + the resort is laid out with many smaller buildings with 4-6 rooms per building (or so it appeared). We had a junior suite, so the lower-end of what they offer, and the room was very nice. The "Murphy bed" was basically... More 

Was this review helpful? Yes 2
New Hampshire
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 1, 2012

My husband and I spent 8 nights [May 2010] at the Enchantment and were totally and blissfully enchanted by the beauty, the property, and the atmosphere. Our "junior suite" was roomy, nicely appointed, and very comfortable; the Mii amo spa services were wonderful--the "therapists" were very knowledgeable, helpful, and professional. The numerous activities, classes, and discussions available kept us busy... More 

Was this review helpful? Yes 1
California
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2012

Everyone on staff was extremely nice and helpful. Our first day we got in some tennis, meditation, hiking and star gazing! All of the included activities are a huge plus and having access to the trails from the property was so great. The spa was amazing as well. I would love to come back. It is the perfect place for... More 

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Hotel Review Summarization

What travelers say

  • Red rocks(59)
  • Mii Amo spa(9)
  • Orange juice(8)
  • Golf cart(6)
  • Very comfortable(6)
  • Room service(5)
  • Junior suite(5)
  • Pink jeep tour(3)
  • Great Place(3)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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