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Hospitality Suite Resort

Hotel website
409 N. Scottsdale Road, Scottsdale, AZ 85257
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Hospitality Suite Resort
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Hospitality Suite Resort
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519 reviews from our community

Traveler rating
    157
    224
    80
    40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was a cheap choice for me with a week long class to attend in the Scottsdale area. The surprise was when I found out how this place is a favorite of European visitors that love the southwest. Since the hotel has free wine and beer in the outside ramada, it is a great place to meet the other... More 

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Eugene, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 days ago NEW

You get exactly what you pay for. I found the rooms dated but clean, the bed comfortable. Even though the name says hospitality, they have a long way to go to be hospitable. Every front desk person (EXCEPT a young lady who worked in the evening) was curt and dismissive. The van driver did not help with my luggage either... More 

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

I spend a fair amount of time apologizing on these reviews for the condition of our rooms – we are dated as you mentioned, but I don’t often have complaints about the staff. For this I am deeply sorry. Our staff is usually very friendly and there is no excuse whatsoever for the behavior that was exhibited. In regards to... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for the Super Bowl and was very happy. The staff were friendly and helpful when needed. Nice big location with a motel like layout. There are a few pools that kept clean. A large basketball and tennis court area. They have a outdoor bar right next to the main pool by the lobby and BBQ setups throughout... More 

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you very much for the nice review. We are even happier that you enjoyed your visit! Have a great summer, hope to see you again soon. More 

Phoenix, Arizona
Top Contributor
55 reviews 55 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I guess for the money, I got what I paid for. Stayed here the night before catching an early flight. Cost me $90 for 1 night and 9 days of parking. Saved me airport parking, but I would probably not stay here again. Old decor and furniture, stained towels, non-smoking room still smells like old smoke. They offer breakfast for... More 

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We apologize that you were unsatisfied with your stay. We have been a non-smoking hotel for 20+ years. Our policy is if someone smokes in a room it goes out of order for an extended length of time, deep cleaning of every item, ozone, and paint before putting it back into service. We wish we had your room number to... More 

Coquitlam
Top Contributor
55 reviews 55 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in a rush when I need to book a 1 night stay in Scottsdale and picked this hotel because it was inexpensive and near where I needed to be, and the quick look I did of the latest reviews were generally positive. It didn't all start off well, though. When i arrived at the airport I called for... More 

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We do apologize for the phone issues - I remember that day well. It did inconvenient several people and we are sorry you were one of them. We do appreciate that everything else went well and look forward to you joining us for happy hour soon! More 

Comox, Canada
Top Contributor
216 reviews 216 reviews
68 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So I have been here several times. Over the years the cooked breakfast has gone except to those who booked online ( hotel site) and the cocktails have become beer and wine. Too bad. Those of us who have returned have noticed the difference under the new owner. Used to be they recognized you and you felt like family. I... More 

Was this review helpful? Yes 2
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We appreciate your review, but wish we would have been able to please you during your stay. We have had some changes in the past 6 months. Most of them for the better, but the buffet breakfast has not been a big hit. I'm fairly certain we will be going back to cooked to order in the fall. Regarding your... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here a couple of times now and I really enjoy the layout of the buildings as well as the size of the closets! The staff has been extremely helpful and kind. Not to mention they offer free breakfast. I'm already excited for my trip next year, we'll definitely be staying here again.

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We are so happy you have enjoyed your visits and look forward to your next! Thank you for your review. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here a couple of times in the past two years. The staff has always been very friendly and polite. Rooms are clean. Very accommodating if you have a group event. Great place for a little getaway.

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you! Happy you have enjoyed your visits. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is the 3rd time we were able to stay at this venue. Each time was great, but this visit surpassed them all. The staff was outstanding in making our stay there enjoyable and the facilities met all our expectations. We look forward to coming back.

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We appreciate you taking time to mention the positives of your visit. We are pleased that your event was successful and hope it continues doing good for many! More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

I've been to this hotel 2x now for our local charity run that consists of 400+ people and honestly they couldn't pick a better hotel. For what you pay for a two bedroom, you get a clean room that has a full living room (with a pull out couch), a full kitchen, plus the bedroom and bathroom (also both very... More 

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you for your kind review, it is much appreciated. We are happy that your charity raised so many funds this year and hope it continues to do well. More 

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