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Hospitality Suite Resort

3.0 of 5 409 N. Scottsdale Road, Scottsdale, AZ 85257
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Hospitality Suite Resort
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Hospitality Suite Resort
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455 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Top Contributor
66 reviews 66 reviews
19 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a nice place for a hotel but the name suggest its a resort. I usually stay in Resorts with my timeshare and some of the 45 people I traveled with had nicer rooms then me, I had one large room, with hot plate and small ice box. They had a separate living room from bedroom and a full kitchen.... More

Was this review helpful? Yes 2
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We appreciate your review and apologize you did not receive a larger suite. It sounds like you booked with a group and we usually book the rooms according to the room list we receive. I apologize you did not get a larger room. Should you come this way again with a group, please make the request and if we have... More

Kula, Hawaii
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came in late on a PHX flight and needed someplace close and cheap. This hotel in Scottsdale met those criteria, but went far beyond my expectations of a cheap city hotel. The mini-kitchen included a hot plate and dishes, so I could actually cook. There were even grills outside. (The fridge was pretty big too.) The swimming pools were... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Happy you enjoyed your stay. Building B is my favorite building too. It is quiet, away from the restaurant and the social time at the pool bar--which many people like. Thank you for sharing your experience. We look forward to your return. More

Abington, Massachusetts
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My only complaints are that the wifi is very slow and breakfast was not included cause we booked online. I don't mind the tube tv's and other such things. The room is large and comfortable. The staff was friendly and helpful. Plenty of parking close by. Nice amenities. Full kitchen, big bedroom. Seperate bedroom and living room. It's also 4... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Having lived in the Boston area I know how important Dunkin' Donuts is! Happy you enjoyed your visit - if you return after the 1st of November we will have that WiFi issue solved. We have just signed with a new company to increase speed 5x what it is currently. I thought it was 4x, but learned that it is... More

kings lynn
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was our 3rd stop on our road trip this hotel was easy to find it was one of my favourites as the room had every thing and it was huge the room was a bit dated but it did not bother me, facilities included free wifi parking and breakfast which was good would recommend if travelling with a family... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Happy to hear you enjoyed your stay! Thanks so much for sharing your experience. We welcome you back anytime -- More

Bishop
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 15, 2014

We returned again to this most relaxing place in July 2014....a great suite with lounge,kitchen,bedroom and bathroom,with BBQ additions. A cocktail party for 90 minutes each night and a full American breakfast.All this ffor a vert very reasonable price.We even had a personal visit from the owner......The temperature at the party was 115 degrees..It is wonderful,and is a great place... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

We are thrilled that you braved that 115 degree heat to be our guests! Even more thrilled that you enjoyed your visit. It's always wonderful to hear from our loyal guests. You are like family to us - we welcome you back anytime! Thanks again for taking the time to share your experience. More

Andover, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 9, 2014

There were 2 people on reception when we checked in - one was very friendly and the other one quite grumpy. There is a complimentary happy hour which was very welcome and the bartender was very friendly. The hotel rooms were spacious but are a bit tired looking. Breakfast was included - this was in the building next door. We... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

There is no reason you should not have had 2 happy people greeting you at check-in. For this you have our apologies. I would like to know the day of your arrival, so I can narrow down the staff that were on duty when you checked in -- if you are willing I welcome you to contact me. We are... More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 22, 2014

I stayed for one night on a travel tour. On first impressions it all seemed great- the pool was just outside the room and there is a free cocktail hour. However, when I looked at the bed I found foreign hairs on my blanket. When I took the blanket off, the bottom sheet looked slept in- very crumpled! On closer... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

I can not apologize enough. I am very surprised. We don't often have housekeeping complaints -- not that we don't, it's just not frequent. I will of course bring this to the attention of the housekeeping department - and I welcome an email to me direct at sales@hospitalitysuites.com to offer more details, such as the date and room number. Again,... More

Riverside, California
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed for a weekend trip and had no complaints. The staff was very friendly and helpful. When checking in they gave us directions to local grocery stores and eateries. The rooms were clean, decorated a little old fashioned but was not worn out. We were on the third floor and the air worked great. The free drinks were good,... More

Was this review helpful? Yes 1
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

First, we apologize for the croissants. Next, I’m going to have to try a Blue Pineapple…I’m intrigued – thanks for the tip. You are correct about the rooms being old fashioned, but that is one of the issues that the new owners are going to resolve. Although the hotel has new owners, Mr. Jackson, our previous owner is still to... More

Lakewood, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2014

Nichole was very helpful and really made our stay fantastic. She arranged our transportation to/from hotel when we couldn't take the shuttle due to flight times and she saved us so much money. Otherwise we would have had to rent a car. I can't say enough about the friendliness of all the staff. Rooms are clean, but old. Bathroom is... More

Was this review helpful? Yes 2
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

It’s always great to hear that our staff has done a great job. We will make sure that your kind words have passed to everyone. Pleased to hear that your room worked out for your family – we are disappointed to hear about the WIFI…usually it is not a problem. We do have “moments” when it’s not great, but it’s... More

Essex, england
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 27, 2014

Rooms where quite nice with a mini kitchen, BBQ's around the pool if you wanted to cook your own steaks. bar around pool area with happy hour and two free drinks of your choice. We decided to eat in Jaxons which is attached to the hotel, and the menu was on the table in the bar area which sounded quite... More

Was this review helpful? Yes 4
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

First I would like to address the enjoyable parts of your stay. We are very happy to hear that you enjoyed your room and BBQ's. We are also glad that our front desk was helpful with directions and maps for your continued vacation. Next, our apologies for the disappointing experience with the restaurant. This is terrible news and I only... More

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Additional Information about Hospitality Suite Resort

Address: 409 N. Scottsdale Road, Scottsdale, AZ 85257
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hospitality Suite Resort 3*
Number of rooms: 210
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Also Known As:
Hospitality Hotel Scottsdale
Hospitality Resort Scottsdale
Hospitality Suites Scottsdale

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