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Hospitality Suite Resort

Hotel website
409 N. Scottsdale Road, Scottsdale, AZ 85257
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$5 off room rate
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Hospitality Suite Resort
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528 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bloomington, Minnesota
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 nights in May 2015 and also for 2 nights in March 2015, which was peak season for Scottsdale. For the prices I got booking on travel websites, it was a great deal both times. Scottsdale is very expensive in peak season in the spring. This hotel is only about 3.5 miles from Old Town. They... More 

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Farmington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My family visited this "resort" over the Christmas holidays 2014. We chose this place due to the fact that I had stayed here previously with a friend while visiting Scottsdale on a girls holiday. That review was much better than this one. Boy has this place become a dump! They advertise a breakfast, well it's a "buffet" breakfast set up... More 

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Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

It’s regrettable that you did not share your comments months ago as many of your observations no longer apply. Beginning with: We are not a dump. We are an older hotel, which we have never denied, but we are clean and we are improving daily. Since your visit we have replaced all of our televisions, and are currently remodeling Jaxon’s... More 

Dayton, Ohio
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hospitality Suites is in a great location near airport and downtown Scottsdale. Hotel recently got new owners and they are making changes. New TVs in all rooms, still have nightly cocktail hour with free drinks but it is now located in the bar/restaurant. Breakfast buffet also in same area. Great value.

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Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you for your comments. We are happy you enjoyed your visit! More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed there overnight to be close to the airport. It was a good hotel overall. I would've rated it better but the rooms seriously need updated. They were rough looking. May stay again if rooms are updated

Was this review helpful? Yes 3
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you for your comments. Our staff agree that the rooms need an update as well. In addition to new linens scheduled for fall, we hope to see more improvements soon. More 

New Hamburg, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We go to AZ twice a year and always stay for 3-4 weeks each time at HSR. We absolutely love this place! The hotel is older but well kept and has been updating with new flat screen tvs, carpet and furniture. The pool and hotel is always very clean, staff are friendly and knowledgable. We meet many people we now... More 

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Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

It is always wonderful to hear from our repeat guests. One of my favorite things about his hotel is our guests and how they meet new friends while visiting. Thank you for the review - we look forward to your return visit! More 

Tucson
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In regards to the other reviews: Yes, the rooms are old but they are a decent size and come with a small kitchen. Yes, the TV has very few channels. Yes, the pool is kept clean. Yes, there are shady characters lurking around about to pop out of the bushes at any second like another reviewer commented. Yes, the housekeeping... More 

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Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Your comments are appreciated and we are very happy you and your party enjoyed your visit. I reassure you our housekeeping staff are not ex-cons and are completely legal- as far as staring you down goes, it’s likely just intimidated. Our housekeepers are some of the nicest I have worked with. I am very pleased that your experience with our... More 

London, Canada
Level Contributor
98 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed for 3 nights in two different rooms, 2 at the beginning of our trip and then again at the end.. Both rooms were almost identical as far as size and furnishings. We found the rooms small with a layout that was not ideal and very dated. The hotel itself is in a nice area and is centrally located... More 

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you for your review. We hope you change your mind and do decide to stay with us on your next visit. We should have some updates completed to make your stay more enjoyable. More 

Tucson, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 21, 2015

This hotel was a cheap choice for me with a week long class to attend in the Scottsdale area. The surprise was when I found out how this place is a favorite of European visitors that love the southwest. Since the hotel has free wine and beer in the outside ramada, it is a great place to meet the other... More 

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Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you Eric for your review. We do have many repeat guests and a very eclectic group - which I love! The happy hour is a great place to meet new people and many lifelong friendships have been formed from meeting under the Ramada. We are a "bare bones" type of accommodation, however we have everything required for a great... More 

Eugene, Oregon, United States
Level Contributor
8 reviews
3 of 5 stars Reviewed May 20, 2015

You get exactly what you pay for. I found the rooms dated but clean, the bed comfortable. Even though the name says hospitality, they have a long way to go to be hospitable. Every front desk person (EXCEPT a young lady who worked in the evening) was curt and dismissive. The van driver did not help with my luggage either... More 

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Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

I spend a fair amount of time apologizing on these reviews for the condition of our rooms – we are dated as you mentioned, but I don’t often have complaints about the staff. For this I am deeply sorry. Our staff is usually very friendly and there is no excuse whatsoever for the behavior that was exhibited. In regards to... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015

I stayed here for the Super Bowl and was very happy. The staff were friendly and helpful when needed. Nice big location with a motel like layout. There are a few pools that kept clean. A large basketball and tennis court area. They have a outdoor bar right next to the main pool by the lobby and BBQ setups throughout... More 

Was this review helpful? Yes
Georgene C, Director of Sales at Hospitality Suite Resort, responded to this review

Thank you very much for the nice review. We are even happier that you enjoyed your visit! Have a great summer, hope to see you again soon. More 

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