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All 79 Scottsdale hotels

Holiday Inn Express Scottsdale North

2.5 of 5 Hotel   |   7350 East Gold Dust, Scottsdale, AZ 85258 (Formerly Comfort Inn Scottsdale)
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Holiday Inn Express Scottsdale North
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87%
Ranked #33 of 79 hotels in Scottsdale
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Cheri L Tucson, Arizona, United States
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125 people have reviewed this hotel

Traveler rating
    59
    47
    14
    0
    5
See reviews for
38
25
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
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English first
Tucson, Arizona, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We went up for a wedding at Gainey Golf Resort. We checked in and the hotel was attractive and clean. We noticed lots of motorcycles and reserved parking for the bikes. We had no idea it was bike week. We went down to check on the shuttle to the wedding. The front desk did not have much information to share.... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Cheri L, I am very sorry you were disappointed with us during your recent stay and offer my sincere apologies for the poor service you received from our front desk team. I will use your review in discussions and training to improve our operation so others don't have a similar experience. Bike Week is very popular and I'm sorry... More

Houston, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

The front desk was pleasant at check in. Once in the room I noted that there was has in the bathroom sink and bath tub and the toilet was soiled. I requested a clean from the front desk and they sent a young man up with a rag who wiped things around. Later I noted that there was no soap... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear BizTraveler0718, Thanks for posting you candid comments about your recent stay with us. We were clearly not living up to your expectations nor our own standards and I sincerely apologize. We would like to make amends and hope you will contact me via kenjacobs@zmchotels.com at your earliest convenience so we can be sure you have a problem free stay... More

Walnut Creek, California
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was spacious with a comfortable bed with your choice of pillows. It had a nice area outside the room where you could sit. The pool was heated and there was also a spa. Our experience there was great. Teddy, who signed us in and greeted us was super. I can't say enough about her. From the day we... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Zita U, Thank you for making the time to write and submit a review of our hotel. It is guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. Teddi and Marlen are terrific and I'll make sure they are rewarded for being mentioned here by you. I'm glad we... More

Chester, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was really spacious, 2 double beds in a sectioned off area, another area with desk, sofa & TV. Nice and clean room, comfortable and value for money. Staff helpful and friendly, restuarants close by, nice little pizza place across the road. Only downside was bathroom was dated, didnt match the rest of the room.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear leanne8w, Thanks for you r nice review about our hotel. I'm glad you were happy with the service and accommodations (except the bathroom) we provide and that you found us to be a good value. I hope we can serve you here again if your travels bring you back to our area. Sincerely, Ken Jacobs Guest Relations Manager More

Cincinnati
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2014

Overall this hotel was a good value. It's conveniently located near Old Scottsdale and surrounded by a wide array of restaurants. We found the staff accommodating, the rooms clean and quiet, the pool and hot tub enjoyable. The complementary hot breakfast met our needs. Good quality for a reasonable price.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Gene-o2010, I'm glad you were happy at this hotel, but I think you stayed at another other hotel. I believe you stayed at the Holiday Inn Express & Suites in Old Town Scottsdale. I hope you will give us chance to serve you the next time you are in Scottsdale. Sincerely, Ken Jacobs Guest Relations Manager More

Weston, Florida
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 11, 2014

Although located in a busy area, the Holiday Inn Express is nicely set back on a quiet side street, yet walking distance to many restaurants and shops. The staff was very helpful and professional. There is an attractive pool and patio area, a bit larger and better situated than most HIE's since this is a nicely-done conversion of another hotel.... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear dpohunter, Thanks for choosing our hotel and for posting your great review and rating about us. I'm glad you like what and how we do things here and appreciate your compliments. I hope you will choose to stay with us again the next time you are in Scottsdale. Sincerely, Ken Jacobs Guest Relations Manager More

New York City, New York
2 reviews
5 of 5 stars Reviewed March 7, 2014

My Nephew's wedding was in Scottsdale and we had many out of town guests. The Staff at this Hotel went above and beyond to make sure every accommodation was met. They treated all of our guests like royalty. We had several events over the course of four days and every request was met with pleasantry. The Hotel was clean and... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Bryan S, Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I'm glad we exceeded your expectations and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations Manager More

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 27, 2014

This HIE is in a reasonable location however in my view it has some serious problems. If you are a NON SMOKER you would be advised to stay away from this hotel. Even though this HIE s supposedly a non smoking hotel. It is also a noisy hotel if you are facing the inner courtyard. The hotel's design is that... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Bullwinkle S, I am truly sorry for the disturbance and discomfort you experienced here and hope you will accept my sincere apologies. I understand your point and agree with you about both the smoking and noise issues, and I will use your review in discussions and training to make improvements in our monitoring and enforcement of both situations. We... More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 24, 2014

Once you get out of the airport, not a problem to find. A fairly quiet hotel considering there is heavy family/group traffic. Excited kids and families having fun wasn't an issue. ( just look at them mean and they quiet down....ha! ) Clean room, friendly front desk and fast internet.........I'm a happy camper.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear TravelingAgain10, Thanks for posting comments about your recent stay with us. We value your input and your business and hope we can serve you here again soon. Sincerely, Ken Jacobs Guest Relations Manager More

Anaheim, California
Top Contributor
62 reviews 62 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2014

My recent stay was as part of a group in town for meetings. This is not a fancy place...this is a very clean place with nice facilities, good size rooms & a very nice inclusive breakfast option. Additionally, we are a group that enjoys "hanging out" and that was not at all frowned upon. Instead the staff made sure we... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear CharlaAV711, Thanks for taking the time to write and post your nice review about your stay at our hotel. We really enjoyed having you and your group here and happy to hear you were pleased with us, too. I'm glad you'd be happy to stay here again and hope we can welcome you back soon. Sincerely, Ken Jacobs Guest... More

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Additional Information about Holiday Inn Express Scottsdale North

Also Known As:
Holiday Inn Express Scottsdale North Hotel Scottsdale
Holiday Inn Express Scottsdale North Hotel
Comfort Inn Scottsdale
Scottsdale Comfort Inn
Address: 7350 East Gold Dust, Scottsdale, AZ 85258 (Formerly Comfort Inn Scottsdale)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Scottsdale
#39 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Scottsdale North 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express North Scottsdale is located in the heart of beautiful North Scottsdale, with its array of boutique shops, fabulous dining and night life, world class golf, spas, and entertainment venues for sports and culture events, museums, theaters, and concerts. Just one block south of Shea Boulevard and one block east of Scottsdale Road, we located 10 minutes from the Scottsdale Airport and seven miles to the Mayo Clinic and Mayo Clinic Hospital. ... more   less 
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