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Holiday Inn Express Scottsdale North

2.5 of 5 7350 East Gold Dust, Scottsdale, AZ 85258 (Formerly Comfort Inn Scottsdale)
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Holiday Inn Express Scottsdale North
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Holiday Inn Express Scottsdale North
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144 reviews from our community

Traveler rating
    66
    55
    16
    2
    5
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42
30
12
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Au Train, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the weekend of the Super Bowl. As we expected it was busy but they had our room keys and reservations all ready when we walked in the door. No wait time at all. Over the weekend the entire staff was very helpful, they went out of there way to make sure that all our questions were... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Kathy P, Thank you very much for staying with us and posting your comments and 5 star rating. We value all guest feedback and really appreciate your recognition of jobs well done by our team. I'm glad you were happy with the service and accommodations we provide and hope you will let us serve you here again. Sincerely, Ken... More 

Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went out with a friend for the Super Bowl and this ended up being our hotel. It was a zoo at check-in time as a busload of people were all trying to get their rooms at once. Amanda at the front desk couldn't have been more pleasant to deal with and she secured our bags while we waited for... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear chunkyl42, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. Amanda and Stephen are terrific and I'll be sure they received the positive recognition they deserve for being mentioned here by... More 

Kansas City, Missouri
Contributor
13 reviews 13 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 11, 2015

Stayed here over Christmas for a week visiting family. Clean rooms, comfy beds, friendly staff. Free breakfast not too bad, but you can get healthy stuff like fruit and yogurt. Good strong coffee. Front desk staff was awesome, my husband was wanting some milk at 11 o'clock at night and took a chance and went to the front desk to... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Col S, Thanks for posting your wonderful comments about our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Contributor
20 reviews 20 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 17, 2014

My girlfriend and I have stayed here a lot over the last couple of years...usually 4 nights at a time. We liked it so much that I posted a glowing review last year, but things have changed. Teddy (spelling?) was a great Manager and our favorite staff member...she is gone now. Having said that, we think Amanda is doing a... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear jmandly, Thank you for coming back to stay with us and for taking the time to share your comments. I am very disappointed to hear of the unprofessional treatment and poor guest service you received. Please accept my sincere apology. We want all our guests to receive the best in service from well trained professionals with great attitudes, and... More 

2 reviews
4 of 5 stars Reviewed December 1, 2014

I spent four days in Scottsdale at the end of October on a business trip. The hotel was close to the stores where I needed to train. I found the room to be comfortable and had no problem with noise even though I was across from the elevator. The breakfast was decent and the staff was very helpful and friendly,... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Linda N, Thank for posting your review about your recent stay with us. We know you have a lot of hotels to choose from and are happy to hear that you'll be staying with us again. We appreciate your business and look forward to welcoming you back. Sincerely, Ken Jacobs Guest Relations More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 10, 2014

We stayed 5 days for a wedding. It's a great location for a nice hotel with good value. Our kids loved the pool and the daily breakfast was good and convenient. Location is also very convenient - close to the 101, Shea Blvd and shops, golf courses, grocery stores, parks. The staff was very friendly and helpful. Only negative were... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear martha m, Thank you very much for taking the time to post your great review about your stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors, and we really appreciate your compliments. We value specific and timely feedback from our guests and I will have our maintenance team look at our... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 6, 2014

This is an old comfort inn (still comes up on caller id 4 yrs after switch!), room is very dated, tiny pre-fab fiberglass shower, sink had a sewer odor coming out of the drain, no HD channels, loud ac unit kept waking us, and they charged $18 more than agreed price on reservation through Egencia. RIck, the Mgr didn't have... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear lamiaofthelake, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More 

Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed October 24, 2014

My regular hotel, the Hampton Inn, next door was sold out so I came to the Holiday Inn...and what a "holiday" treat it was. Upon arrival there's a beautiful bronze tree that doesn't scream Arizona but it does make me feel like I've just arrived at a resort. The staff were super nice and offered me 2 toothpastes when i... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Hampton I, Thank you very much for taking the time to post your great review about your stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors, and we really appreciate your compliments and recommendation. Our entry art is called "Salix Babylonica" (Weeping Willow) and was created in 1997 by local award... More 

Weston, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2014

Have stayed at this hotel since 2000 and found the rooms large and well kept.Hotel was remodeled several years ago. Hot breakfast daily with good selection of food. Staff are friendly and always helpful. Room prices are comparatively quite reasonable.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear jerry z, Thank you very much for your loyalty and patronage over the years. Making and keeping good relationships with our guests is very important to us and we are always happy to receive feedback on how well we are doing our jobs, and what we can do to make things better. We value your business and look forward... More 

Fl
Top Contributor
98 reviews 98 reviews
83 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 16, 2014

Rick the front manager was the way it used to be in hotels ...Really happy to make your stay memorable and he did. Great Platinum upgrade to the gold dust suite ..Thank you....it had the best bathroom and was huge.....

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear uli1, Thanks for sharing your comments. We are always very happy when a guest contacts us about the wonderful service they have received. Rick inspires all of us to do our best with every guest every day. I will ensure that he receives the positive recognition he deserves for being mentioned here by you. Thank you again for your... More 

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Additional Information about Holiday Inn Express Scottsdale North

Address: 7350 East Gold Dust, Scottsdale, AZ 85258 (Formerly Comfort Inn Scottsdale)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Scottsdale North 2.5*
Number of rooms: 123
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Also Known As:
Holiday Inn Express Scottsdale North Hotel Scottsdale
Comfort Inn Scottsdale
Scottsdale Comfort Inn
Hotel Style:
#35 Family Hotel in Scottsdale
#35 Romantic Hotel in Scottsdale

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