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Holiday Inn Express Scottsdale North

2.5 of 5 7350 East Gold Dust, Scottsdale, AZ 85258 (Formerly Comfort Inn Scottsdale)
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Holiday Inn Express Scottsdale North
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Holiday Inn Express Scottsdale North
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141 reviews from our community

Traveler rating
    65
    53
    16
    2
    5
See reviews for
42
28
12
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I have stayed here a lot over the last couple of years...usually 4 nights at a time. We liked it so much that I posted a glowing review last year, but things have changed. Teddy (spelling?) was a great Manager and our favorite staff member...she is gone now. Having said that, we think Amanda is doing a... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear jmandly, Thank you for coming back to stay with us and for taking the time to share your comments. I am very disappointed to hear of the unprofessional treatment and poor guest service you received. Please accept my sincere apology. We want all our guests to receive the best in service from well trained professionals with great attitudes, and... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I spent four days in Scottsdale at the end of October on a business trip. The hotel was close to the stores where I needed to train. I found the room to be comfortable and had no problem with noise even though I was across from the elevator. The breakfast was decent and the staff was very helpful and friendly,... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Linda N, Thank for posting your review about your recent stay with us. We know you have a lot of hotels to choose from and are happy to hear that you'll be staying with us again. We appreciate your business and look forward to welcoming you back. Sincerely, Ken Jacobs Guest Relations More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 10, 2014

We stayed 5 days for a wedding. It's a great location for a nice hotel with good value. Our kids loved the pool and the daily breakfast was good and convenient. Location is also very convenient - close to the 101, Shea Blvd and shops, golf courses, grocery stores, parks. The staff was very friendly and helpful. Only negative were... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear martha m, Thank you very much for taking the time to post your great review about your stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors, and we really appreciate your compliments. We value specific and timely feedback from our guests and I will have our maintenance team look at our... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 6, 2014

This is an old comfort inn (still comes up on caller id 4 yrs after switch!), room is very dated, tiny pre-fab fiberglass shower, sink had a sewer odor coming out of the drain, no HD channels, loud ac unit kept waking us, and they charged $18 more than agreed price on reservation through Egencia. RIck, the Mgr didn't have... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear lamiaofthelake, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More 

Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed October 24, 2014

My regular hotel, the Hampton Inn, next door was sold out so I came to the Holiday Inn...and what a "holiday" treat it was. Upon arrival there's a beautiful bronze tree that doesn't scream Arizona but it does make me feel like I've just arrived at a resort. The staff were super nice and offered me 2 toothpastes when i... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Hampton I, Thank you very much for taking the time to post your great review about your stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors, and we really appreciate your compliments and recommendation. Our entry art is called "Salix Babylonica" (Weeping Willow) and was created in 1997 by local award... More 

Weston, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2014

Have stayed at this hotel since 2000 and found the rooms large and well kept.Hotel was remodeled several years ago. Hot breakfast daily with good selection of food. Staff are friendly and always helpful. Room prices are comparatively quite reasonable.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear jerry z, Thank you very much for your loyalty and patronage over the years. Making and keeping good relationships with our guests is very important to us and we are always happy to receive feedback on how well we are doing our jobs, and what we can do to make things better. We value your business and look forward... More 

Fl
Top Contributor
85 reviews 85 reviews
76 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 16, 2014

Rick the front manager was the way it used to be in hotels ...Really happy to make your stay memorable and he did. Great Platinum upgrade to the gold dust suite ..Thank you....it had the best bathroom and was huge.....

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear uli1, Thanks for sharing your comments. We are always very happy when a guest contacts us about the wonderful service they have received. Rick inspires all of us to do our best with every guest every day. I will ensure that he receives the positive recognition he deserves for being mentioned here by you. Thank you again for your... More 

Spalding, United Kingdom
Top Contributor
147 reviews 147 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 4, 2014

We was welcomed with squash which was a nice gesture as it was 100 outside. Free Wi Fi in room, 37 TV, Fridge, aircon, hairdryer. Nice tidy room. Swim pool for guest in a safe area with railings all around. Complimentary breakfast had all you need with cereals, yoghurt, toast juice and coffee and much more. Cafes and restaurants are... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear smart5, Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business and your feedback. I'm sorry about the noise from the AC unit and offer my apologies for the discomfort you experienced. I hope we can serve you here again. Sincerely,... More 

San Diego, California
Top Contributor
65 reviews 65 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2014

A little tricky to get to, but it was worth it. Holiday Inn Express' consistently clean, well-maintained rooms. I like the energy saving features. Breakfast is free and the entire lobby is clean, bright and inviting. Staff extremely friendly.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Bob L, Thanks so much for sharing your nice comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments and loyalty to the HIE family of hotels. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Austin, Texas
Top Contributor
67 reviews 67 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 10, 2014

We got a great online price as we normally would not have stayed at such a nice place. We had a deluxe room which allowed us to close off one section to let the baby sleep better. The breakfast was great and the fresh baked cookies at night a nice touch. The pool was a bit cloudy but still refreshing.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Scottsdale North, responded to this review

Dear Aggie1994, Thanks for choosing our hotel and sharing your great review. I'm glad you were able to relax and enjoy your time with us. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again.... More 

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Additional Information about Holiday Inn Express Scottsdale North

Address: 7350 East Gold Dust, Scottsdale, AZ 85258 (Formerly Comfort Inn Scottsdale)
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Scottsdale North 2.5*
Number of rooms: 123
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Also Known As:
Holiday Inn Express Scottsdale North Hotel Scottsdale
Comfort Inn Scottsdale
Scottsdale Comfort Inn
Hotel Style:
#33 Family Hotel in Scottsdale
#42 Romantic Hotel in Scottsdale

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