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Comfort Suites Old Town

2.0 of 5
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3275 N. Drinkwater Boulevard, Scottsdale, AZ 85251
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Comfort Suites Old Town
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Ranked #45 of 78 Hotels in Scottsdale
A recent review
4 of 5 stars Reviewed November 14, 2014
FKAW Salt Lake City, Utah
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135 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites Old Town
See the most recent reviews
Salt Lake City, Utah
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 14, 2014

We chose this Comfort Inn & Suites location because it was close to relatives we wanted to visit. Even though the building is older, the room was clean. the king-size bed and bedding comfortable. We liked that we had a couple of different thickness of pillows on which to chose to sleep. That was nice. The in-room amenities were sufficient... More 

Was this review helpful? Yes 1
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jacquelyn... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 31, 2014

$90 for two adults for one night and that was high for the room we got. Stayed at $40 red roof and way way better. Also, this hotel is not located in old Scottsdale. Close, but not close enough in our opinions. Wish we would have stayed someplace else.

Was this review helpful? Yes 3
Bismarck, North Dakota
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2014

My mother and I stayed at the Comfort Suites Old Town September 22 - 27. We were there for appointments at Mayo Clinic. The desk agent, I think his name was Alonso, was very personable and professional. We received a warm welcome and an efficient check in. Our room was great. The beds were remarkable and we looked forward to... More 

Was this review helpful? Yes 1
Jacquelyn T, Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2014

A little gem of a hotel. Service was excellent with all employees we came into contact with. I found the check in especially warm and informative. We even got to check in early and explore the nearby shopping malls. Ideally located for old town Scottsdale which took us 5 mins walk which offers little shops and an array of bars... More 

Was this review helpful? Yes
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

Sioux Falls, South Dakota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed at the Comfort Suites from Oct 3-8. From the moment we walked in the receptionist welcomed us and was very helpful. The rooms and hotel are very clean. We loved the breakfasts and the support staff was friendly and welcoming. Good location to get to Old Scottsdale. We will return again next year.

Was this review helpful? Yes 1
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

tucson
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2014

I stayed there on thursday the 9th of oct. 2014 .. The staff from the housekeepers to the general manager are so friendly and helpful. I really enjoyed my overnight stay there i would have like to have stayed another night . But maybe next time i will get to spend two nights there ..It is also really close to... More 

Was this review helpful? Yes
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 7, 2014

Very nice hotel within the popular town of Scottsdale. Clean and comfortable with great amenities. Staff is very helpful. They even have a half day rate for those waiting for a flight out of PHX. Breakfast was good and there is a pool and spa. The suite I was in was very spacious.

Was this review helpful? Yes
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to tell us about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler General Manager... More 

arizona
Top Contributor
83 reviews 83 reviews
42 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 22, 2014

Manager at the front desk was terrific!! We were allowed an early check in which worked perfectly for us....very helpful. The room was spacious and the beds were comfortable. Very convenient to Old Town Scottsdale and Scottsdale Fashion Square, which is right where we needed to be. The breakfast was sufficient with many choices. Overall a great stay and will... More 

Was this review helpful? Yes
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to tell us about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler General Manager... More 

Sahuarita, United States
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 17, 2014

I was surprised at the price of this hotel considering the high end hotels and resorts in Scottsdale. I expected to pay much more. So glad it was available. Great location in the center of town. Easy to get to. The room was perfectly clean, no stale or chemical smell. I was surprised that the lobby was so small. But... More 

Was this review helpful? Yes
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

Lakeville, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2014

The staff was very nice, friendly and considerate. The breakfast area was clean and spacious and included hot foods. The pool and hot tub were warm and provided something to do since it was so hot outside. Our room had an older a/c that did not keep up at night, there was some construction noise and the bathroom floor needed... More 

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