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Comfort Suites Old Town

2.0 of 5
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3275 N. Drinkwater Boulevard, Scottsdale, AZ 85251
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1 room 1 adult
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Comfort Suites Old Town
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149 Reviews from our TripAdvisor Community

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Blaine, Minnesota
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Why do they charge for use of in room safe at $2.00 a day? I don't ask for clean linens or towels everyday to save resources and money, so why safe? Otherwise good location and staff nice. A bit dated in decor and no Turner Classic Movie on tv.

Helpful?
Thank Gretchen I
Tucson, Arizona
Level Contributor
259 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed December 8, 2015

Close to many restaurants makes this hotel quite convenient. We spent two nights and walked to dinner both nights. The room was large with a separate sitting area which was nice as we did not have to sit on the bed to watch t.v. The staff are extremely friendly and quite knowledgeable about what is available. The tip about the... More 

Helpful?
Thank Paul G
Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 26, 2015

This is a less than standard comfort inn. The rooms are large but feels old with dated furniture. The breakfast was ok. There was no treadmill in the gym which was disappointing. I have stayed in many comfort suites and inns and this did not impress. The best part is its location near Scottsdale.

Helpful?
Thank Mel3357
dfw
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

This hotel is close to all you will need to enjoy the best of Scottsdale. It is walking distance to restaurants and shopping depending on your definition of "walking distance". Although I used my rental car for everything, I saw several people of different ages walking back to the hotel at night. The front doors are locked late night. Fashion... More 

Helpful?
Thank ladybel
Putten, Netherlands
Level Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

This hotel was part of a package for us and when we drove past Phoenix and through a very boring car lot area we thought 'what the ...?' Reception was friendly and the rooms are lovely. Very spacious with two beds and even a small seating area. Best of all: the beds! Nice and soft pillows and duvet...like sleeping on... More 

Helpful?
Thank Karian_Dennis
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

West Des Moines
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 12, 2015

The employees were very nice. The rooms were very nice. Upon checking out we had a situation we mentioned to the front desk. They were apologetic, concerned and comped the hotel room which we did not ask for. We would stay there again.

Helpful?
Thank Bostew
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 12, 2015 via mobile

After reading reviews I had high hopes for this location. This ended while checking in another couple came back to the desk stating the clerk had checked them into a occupied room. Once in our room it was evident it needed to be refreshed. While sitting on sofa you legs rest on the frame of sofa. The mini fridge had... More 

Helpful?
Thank hammah0215
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Fairview, Texas
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

Stayed here for a night during a stay in Phoenix. It is very affordable and well kept. It's a no frills kind of room, all the necessities you would expect. A nice plus is their complimentary hot breakfast (nothing spectacular but better than nothing). Proximity to Old Town Scottsdale is a plus as well.

Helpful?
1 Thank BigZee07
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

San Diego, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2015

This hotel was extremely nice. The staff was very pleasant and helpful. Our room was clean and spacious. The A/C was turned on by the staff when we arrived as we were checking in, so the room was already comfortable when we entered. It was 110 plus outside so that was particularly nice. The complimentary breakfast is a nice added... More 

Helpful?
Thank mjfellca1
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jacquelyn Tyler... More 

Luton, United Kingdom
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 18, 2015

We arrived at this hotel late in the afternoon in 117f heat. The hotel was cool and there was sufficient parking outside. The receptionist Austen was helpful and provided information on the local area and places to eat. All the staff were friendly. The rooms were clean and tidy and well maintained. The hotel was situated in a quit location... More 

Helpful?
1 Thank Hunyani
Jacquelyn T, General Manager at Comfort Suites Old Town, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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