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Courtyard Scottsdale Old Town

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3311 North Scottsdale Road, Scottsdale, AZ 85251
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Courtyard Scottsdale Old Town
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Courtyard Scottsdale Old Town
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135 reviews from our community

Traveler rating
    48
    56
    25
    5
    1
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16
34
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lewisville, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I've been staying in Marriott Hotels for 30+ years for a reason; you know you're going to get a tastefully appointed, clean and friendly place to stay. But one particular Marriott stands out from all the ones I've stayed in over the years; the Courtyard Old Town in Scottsdale. The reason it stands out has to do with one of... More 

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CarolineK-GM, Manager at Courtyard Scottsdale Old Town, responded to this review

We thank you for your loyalty to Marriott and for being a repeat guest at our Scottsdsle Courtyard! Grace has been a valued associate here for many years and has made a different to our team and especially to our guests! Thanks for the pat on the back for her! More 

Brentwood, California
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went down to Scottsdale for a Giants Spring Training Vacation and stayed at the Courtyard. We have been to Scottsdale 3 times before and one other time on the Giants plan. Last time, three years ago, we stayed at the Marriott Suites which is closer to Old Town Scottsdale and is a nicer and newer hotel. Plus they have... More 

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CarolineK-GM, Manager at Courtyard Scottsdale Old Town, responded to this review

Thank you for letting others know about our great hotel and for the pat on the back for our friendly and accommodating team! We love the exciting times during spring training and our guests enjoy the ability to walk to the stadium. Our quiet location does have advantages and the complimentary shuttles and the trolley make getting to nearby shops,... More 

Ithaca, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

Well, you're right. Technically Scottsdale is not Phoenix. But for the tourist, is is a convenient spot. We were 10 minutes from the main airport, same for the Desert Botanical Garden. In the neighborhood for Taliesin West and more. The hotel is a very nice version of your updated Courtyard. The cafe staff were friendly and accommodating, even dealing with... More 

Was this review helpful? Yes 1
CarolineK-GM, Manager at Courtyard Scottsdale Old Town, responded to this review

We always appreciate recognition for our team and your letting others know about the friendly and accommodating Bistro staff makes us proud! Many guests enjoy our central Scottsdale location for its restaurants and entertainment options. In March guests are able to enjoy Spring Training games in our neighborhood! We look forward to your return! More 

Boone, North Carolina
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 23, 2015

Stayed six nights while attending nearby Scottsdale Art School. Very convenient to Old Town and great restaurants and galleries. Nice quiet rooms. No smoking inside, although I was surprised to see that someone was allowed to smoke a smelly cigar at the pool area. I mentioned this to the operator, but she said this was permitted. The staff could not... More 

Was this review helpful? Yes 1
CarolineK-GM, Manager at Courtyard Scottsdale Old Town, responded to this review

Meeting and exceeding your expectations is our intention and we are pleased you enjoyed the quiet atmosphere as well as our Bistro Team! We know Scottsdale is a great location with much to offer our guests all year long. For those who may not know, the Marriott commitment to provide a smoke free environment has been a relief to many... More 

Manhattan Beach, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

I am at this hotel often, and I always use Brian for my transportation needs. He lives close by, his wife has a gallery in Old Town, so he is always close and knows the area. Get a card from the front desk, call his cell, and he will give you the time, down to the minute, that he will... More 

Was this review helpful? Yes 2
CarolineK-GM, Manager at Courtyard Scottsdale Old Town, responded to this review

Our hotel is fortunate to have numerous transportation options for our guests. The local trolley service provide a fun option for seeing the sites and the neighborhoods. We are happy you found our recommendation for Golf Cart transport to be a great option as well. With so much to do in the area, we trust you will continue to be... More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 18, 2015

This establishment was very clean and overall the staff were very professional and responsive, save it for the night manager whom made the experience very unpleasant. Our youth hockey team was one of two staying at this establishment as a part of a tournament where the Marriott was a participating member of the requirements of a "stay and play" policy.... More 

Was this review helpful? Yes 1
CarolineK-GM, Manager at Courtyard Scottsdale Old Town, responded to this review

We are pleased your sports team found the hotel and staff to be comfortable and accommodating. We will be reviewing your comments on our future with sports teams at our team meetings to provide a more consistent and acceptable solution allowing all guests to get a good nights sleep. We take your comments seriously and appreciate your taking the time... More 

Annapolis, Maryland
Top Contributor
105 reviews 105 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 24, 2015

Good location only 3 blocks south of the downtown area. Rooms were overpriced and cleaning/repair staff started promptly at 9 am which made any extended sleep impossible. Charge for breakfast although they gave a 15% discount. Front desk staff was very efficient.

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Chelsea W, Manager at Courtyard Scottsdale Old Town, responded to this review

Thank you for taking the time to provide much valued feedback. Thank you for acknowledging our front desk staff! They are amazing. We do offer a 15% discount at our bistro to show appreciation to Marriott rewards members, it is just a way to say thank you for your loyalty to Marriott. We look forward to hosting you the next... More 

Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 15, 2015

It's probably been about a year since I've been back, and there were a lot of new faces, but I'm happy to report that nothing in terms of service or quality has changed! Was great to see Gracie still in the restaurant / bar area she is always so pleasant and helpful and even remembered my name after all this... More 

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Chelsea W, Guest Relations Manager at Courtyard Scottsdale Old Town, responded to this review

What a pleasure reading your review! Thank you very much for your kind and gracious words. We are happy to learn that our team especially Grace consistently provides you with a wonderful stay. Grace is a wonderful asset to our team. We look forward to hosting you again the next time you return to Scottsdale! More 

Flagstaff, AZ
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

We found this property on Priceline and were very pleased. Though we got an incredible deal on the rate, the staff treated us like full-price payers. Lee Ann was especially friendly, welcoming and helped us find the best means of transportation (without driving our own car) around Old Town Scottsdale. The location is great. There are restaurants very near and... More 

Was this review helpful? Yes
CarolineK-GM, General Manager at Courtyard Scottsdale Old Town, responded to this review

Hello! Thank you very much for your review of my hotel! Yes, it is a great location in Old Town Scottsdale, but the best part truly is our staff. Thank you for recognizing Lee Ann. We will be sure to commend her for her contribution to your stay. I will look into the room you stayed in and see what... More 

Atlanta, GA
Top Contributor
275 reviews 275 reviews
66 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 6, 2015

I was here 5 days on points and. It was great. The staff was very friendly and helpful Lee Ann on front desk was very welcoming and nice to see a friendly face when I returned each day. Food and service in Bistro was good. Try the shrimp pot-stickers. Restaurants close and Old Town Scottsdale is an easy 3 block... More 

Was this review helpful? Yes
CarolineK-GM, General Manager at Courtyard Scottsdale Old Town, responded to this review

Thank you very much for taking the time to review the Courtyard Scottsdale Old Town! Glad you enjoyed our hospitable service and that you took advantage of our amazing location. I especially appreciate you recognizing Lee Ann for friendliness and welcoming attitude. She is a gem! Please come back and see us again soon! Cheers! Caroline Kemnitzer General Manager More 

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