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Courtyard Scottsdale Old Town

3.0 of 5 3311 North Scottsdale Road, Scottsdale, AZ 85251
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Courtyard Scottsdale Old Town
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Courtyard Scottsdale Old Town
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132 reviews from our community

Traveler rating
    47
    54
    25
    5
    1
See reviews for
15
33
13
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boone, North Carolina
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed six nights while attending nearby Scottsdale Art School. Very convenient to Old Town and great restaurants and galleries. Nice quiet rooms. No smoking inside, although I was surprised to see that someone was allowed to smoke a smelly cigar at the pool area. I mentioned this to the operator, but she said this was permitted. The staff could not... More 

Was this review helpful? Yes 1
Manhattan Beach, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I am at this hotel often, and I always use Brian for my transportation needs. He lives close by, his wife has a gallery in Old Town, so he is always close and knows the area. Get a card from the front desk, call his cell, and he will give you the time, down to the minute, that he will... More 

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Winnipeg, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This establishment was very clean and overall the staff were very professional and responsive, save it for the night manager whom made the experience very unpleasant. Our youth hockey team was one of two staying at this establishment as a part of a tournament where the Marriott was a participating member of the requirements of a "stay and play" policy.... More 

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Annapolis, Maryland
Top Contributor
103 reviews 103 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 24, 2015

Good location only 3 blocks south of the downtown area. Rooms were overpriced and cleaning/repair staff started promptly at 9 am which made any extended sleep impossible. Charge for breakfast although they gave a 15% discount. Front desk staff was very efficient.

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Chelsea W, Manager at Courtyard Scottsdale Old Town, responded to this review

Thank you for taking the time to provide much valued feedback. Thank you for acknowledging our front desk staff! They are amazing. We do offer a 15% discount at our bistro to show appreciation to Marriott rewards members, it is just a way to say thank you for your loyalty to Marriott. We look forward to hosting you the next... More 

Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 15, 2015

It's probably been about a year since I've been back, and there were a lot of new faces, but I'm happy to report that nothing in terms of service or quality has changed! Was great to see Gracie still in the restaurant / bar area she is always so pleasant and helpful and even remembered my name after all this... More 

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Chelsea W, Guest Relations Manager at Courtyard Scottsdale Old Town, responded to this review

What a pleasure reading your review! Thank you very much for your kind and gracious words. We are happy to learn that our team especially Grace consistently provides you with a wonderful stay. Grace is a wonderful asset to our team. We look forward to hosting you again the next time you return to Scottsdale! More 

Flagstaff, AZ
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

We found this property on Priceline and were very pleased. Though we got an incredible deal on the rate, the staff treated us like full-price payers. Lee Ann was especially friendly, welcoming and helped us find the best means of transportation (without driving our own car) around Old Town Scottsdale. The location is great. There are restaurants very near and... More 

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CarolineK-GM, General Manager at Courtyard Scottsdale Old Town, responded to this review

Hello! Thank you very much for your review of my hotel! Yes, it is a great location in Old Town Scottsdale, but the best part truly is our staff. Thank you for recognizing Lee Ann. We will be sure to commend her for her contribution to your stay. I will look into the room you stayed in and see what... More 

Atlanta, GA
Top Contributor
251 reviews 251 reviews
63 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 6, 2015

I was here 5 days on points and. It was great. The staff was very friendly and helpful Lee Ann on front desk was very welcoming and nice to see a friendly face when I returned each day. Food and service in Bistro was good. Try the shrimp pot-stickers. Restaurants close and Old Town Scottsdale is an easy 3 block... More 

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CarolineK-GM, General Manager at Courtyard Scottsdale Old Town, responded to this review

Thank you very much for taking the time to review the Courtyard Scottsdale Old Town! Glad you enjoyed our hospitable service and that you took advantage of our amazing location. I especially appreciate you recognizing Lee Ann for friendliness and welcoming attitude. She is a gem! Please come back and see us again soon! Cheers! Caroline Kemnitzer General Manager More 

2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 16, 2014

The staff here is ALWAYS so nice and helpful! Seriously they make it an awesome experience. Thank you Valerie for always remembering me when I stay! The entire place is very well maintained, clean and smells nice.

Was this review helpful? Yes 1
CarolineK-GM, General Manager at Courtyard Scottsdale Old Town, responded to this review

KNicole66 - THANK YOU VERY MUCH! We always appreciate when people take the time to post about our hotel, but when a member of our team stands out enough to be mentioned, that is what really makes me smile. I will be sure to thank Valerie for having such an impact on your stay. Glad you love our hotel and... More 

Yuma, Arizona
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 16, 2014

Marriott is always a great place to stay. This hotel was clean, but it is in need of an update. I was told the gym and pool area were closed due to updating, but that should have waited and updated the hotel it's self. Hotel staff was awesome. Up to Marriott Standards which is the best thing for a hotel.... More 

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Chelsea W, Guest Relations Manager at Courtyard Scottsdale Old Town, responded to this review

Thank you very much for taking the time to provide us valuable feedback. We greatly appreciate you acknowledging our hotel staff's service, we strive to make every guest experience a pleasant one! I am excited to let you know we are going to be going through a renovaiton of our rooms in 2015! We will be modeling our rooms to... More 

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed December 9, 2014

Stayed at the Courtyard Scottsdale on Dec 1/2 and it had been a while since my last visit. Gotta say the place is clean, the folks that work there (from the front desk to the Bistro) are extremely friendly, attentive and helpful. One in particular - LeAnn - sweet lady with a Southern accent - helped me with some very... More 

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Additional Information about Courtyard Scottsdale Old Town

Address: 3311 North Scottsdale Road, Scottsdale, AZ 85251
Location: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Scottsdale Old Town 3*
Number of rooms: 180
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Also Known As:
Courtyard Scottsdale Old Town Hotel Scottsdale
Scottsdale Marriott
Scottsdale Courtyard
Hotel Style:
#33 Business Hotel in Scottsdale

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