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All 79 Scottsdale hotels

Extended Stay America - Phoenix - Scottsdale - North

2.0 of 5 Hotel   |   15501 N. Scottsdale Rd, Scottsdale, AZ 85254
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Extended Stay America - Phoenix - Scottsdale - North

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Ranked #74 of 79 hotels in Scottsdale
A recent review
4 of 5 stars Reviewed February 6, 2014
Greg B Gleeson. AZ
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30 people have reviewed this hotel

Traveler rating
    3
    9
    5
    7
    6
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5
3
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I opted to stay at Extended Stay as I'd had previous experiences that were good. I had been on an overnight flight from Australia so by the time I arrived I was absolutely shattered, however couldn't check in until later in the afternoon. Unfortunately had to be put into a smoking room, even though we requested a non-smoking room. The... More

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Gadsden, Alabama
1 review
2 of 5 stars Reviewed 3 weeks ago

The first night, the a/c was not working properly, they did not have a fan available for guests. As we know Arizona is quite warm in March. I paid extra for a room to contain a sofa bed, the room did not have one, nor do any of their rooms contain sofa beds according to staff. Three people had to... More

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Gleeson. AZ
Top Contributor
107 reviews 107 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 6, 2014

I stayed at this property for four nights. The room was clean and large. The bed was firm and comfortable with nice pillows. The location of this property can't be beat. You are close to shopping and numerous restaurants and only a short drive to Old Town. I would stay here again.

Was this review helpful? Yes 1
Eagar
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 22, 2013

Stay away! ! Price is cheap ... but wasn't worth even that price. Outside appears clean but the rooms are in need of renovating. Beds are terrible. Bedding looks like 2nd hand store bought. We asked for non smoking rm and got a smoking rm. When we reported this they told us they were booked and we would go on... More

Was this review helpful? Yes 3
Thousand Oaks, California
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 13, 2013

STAY AWAY!!!!! I am so sorry I had not seen the reviews for this place here on the Trip Advisor website the same problems reported in reviews since 2009 are applicable to now- November 2013. I see the same person from Extended Stay "responds" to the complaints here on this site for the last 4 years and yet nothing has... More

Was this review helpful? Yes 3
Scottsdale, Arizona
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 4, 2013

We were between homes - sold ours but hadn't closed on the new home - and needed a place to stay for about 3 weeks. Location - Very good. Lots of dining ($$ to $$$$) and entertainment very close by. Easy access to freeway. Cost - Very Good; Bed - Comfortable; Pillows - Good (selection and quantity); Towels - terrible;... More

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In transit
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2013

impossible to get any sleep at this property - loud conversations btwn other guests outside of their rooms until 1am and again starting at 6am. Noone from hotel staff around during the night to curtail. The room was very timeworn and seedy.

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Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale - North, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was not a positive one and that our rooms did not meet your standards. Also I do apologize that there was an unacceptable level of noise outside your room at night and you were not able to sleep. We continually work... More

Sierra Vista, Arizona
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 29, 2013

The Extended Stay America in North Scottsdale, AZ was an average stay, too include customer service. The security is not very good and the cleanliness of the exterior can be improved. The interior is average, the furniture looks old, out-dated, and chair looks unclean; but the kitchen looks good but the utensils does look clean. The laundry cleanliness can also... More

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Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale - North, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was not a positive one and you felt that our hotel does not compare to other hotels you have stayed in. In addition, I do apologize that the staff did not provide clear information regarding minimum stay and penalty charges for... More

Ventura, California
Top Contributor
61 reviews 61 reviews
41 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed July 13, 2013

This isn't what an extended stay property should be. It's not particularly comfortable, nor is its kitchenette equipped for anything other than reheating items from the refrigerator. Because the doors and window open to the sidewalk there's no privacy unless you close your blackout curtains and rely on the the harshest fluorescent light imaginable. The air conditioner and bathroom fan... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale - North, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the carpets in your room were not clean. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at pxa@extendedstay.com. We... More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 26, 2013 via mobile

Won't go back. Room was moldy smelling, the safety latch hung of by one screw, they don't pick up garbage for a week, which would be fine if they gave you bags to throw it out yourself. Our bins were over flowing after 5 days. Our blankets had recent stains.

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Susan L, Manager at Extended Stay America - Phoenix - Scottsdale - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the room did not meet your expectations. I am grateful for the feedback you provided so we are able to continually improve our hotel. I invite you to contact me at pxa@extendedstay.com if you have any additional comments. I do hope... More

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Additional Information about Extended Stay America - Phoenix - Scottsdale - North

Also Known As:
Extended Stay America Scottsdale Az
Extended Stay America Scottsdale
Extended Stay Scottsdale
Scottsdale Extended Stay
Address: 15501 N. Scottsdale Rd, Scottsdale, AZ 85254
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #74 of 79 hotels in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Phoenix - Scottsdale - North 2*
Reservation Options:
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