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Extended Stay America - Phoenix - Scottsdale

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10660 N. 69th Street, Scottsdale, AZ 85254
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Extended Stay America - Phoenix - Scottsdale
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Extended Stay America - Phoenix - Scottsdale
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63 reviews from our community

Traveler rating
    13
    21
    10
    9
    10
See reviews for
8
20
12
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin & San Miguel
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Best Extended Stay i have ever stayed in! i wish all of them had this same attention to detail and cleanliness! Room was super clean and comfortable! Staff was very helpful and accommodating. Our room was missing a hair dryer and they replaced it immediately. Would definitely stay here again!

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We made specific reservations through Expedia to stay at this hotel for 3 nights where we had to pay $150+ for each night reserving 2 beds. When we arrived they had only one bed rooms. We paid for 2 beds so we protested. I was able to get Expedia to find another place to stay after 1 1/2 hrs on... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that there was an issue with your reservation that we could not solve. In response to your feedback, I am coaching our staff on accommodating our valued guests to the best of our ability as well as making sure we provide professional customer service to every guest.... More 

Lewisburg, West Virginia
Top Contributor
139 reviews 139 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed March 13, 2015

Well price good. On arrival no dishes as "we clean them between guests". Never delivered..... Had to track housekeeping down when ask for towels at desk.....was given one small shampoo for two ...after two days requested more and denied....manager made excuses and corrected nothing. The room had just been nicely painted but STUNK... like cigarettes.... Had to buy plug in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the front desk staff did not correctly inform you of our policy regarding kitchen supplies or get them to you once they were requested. We will retrain our staff so they can better explain our programs to guests at check-in and can insure... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015 via mobile

Just got done with a 3 night stay for business. First, staff was very nice and welcoming. Second, my room was clean and as described. But, being on the first floor, I could hear everything. Each night there were multiple times I thought someone was actually coming into the room. This was a little disturbing considering the hotel was unlocked.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased our hotel met your needs. I sincerely apologize for the odor your colleague had in his room. We are currently working on a method to correct these tough odor issues. Thank you again for providing your feedback. If you would like to discuss this... More 

Minneapolis, Minnesota
Top Contributor
145 reviews 145 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 2, 2015

We really enjoyed our stay here in Scottsdale. Very convenient to all the places we wanted to go to. Breakfast bar in the morning, serve yourself style, coffee, tea, fruit, packets of oatmeal to make, muffins, hours 6:30-930am. Laundry coin operated, exercise equipment on site. Nice car wash across the street.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale, responded to this review

Thank you for your awesome review of our property. It's great to hear that you enjoyed your stay with us. I have shared your review with the team and we truly appreciate your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

West Sedona, Arizona
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed one night at the location near Shea and Scottsdale Rd. Room is nice and clean with kitchenette. One side of the bed was very close to the wall--I could have used a small table on that side. When I finished reading, I had to get up and put my book and glasses on the TV stand. Liked the shower--you... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Tucson, AZ
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel was rated two stars but I didn't want to spend much for a short stay. I was more than pleasantly surprised with this entirely renovated facility and great staff. The bed was very comfortable, the new carpet and hardwood/laminate floors are a warm and welcome addition to a comfortable accommodation. The large size flatscreen that swiveled completely from... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Phoenix - Scottsdale, responded to this review

I want to thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your comfortable room and all the great updates we've made. I will be sure to share your kind remarks with our team. I'm so thrilled that we were able to exceed your expectations. Thank you for choosing Extended Stay... More 

Buenos Aires, Argentina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

If you are looking for a hotel at a quiet and safe location and at an affordable price, I can recommend this hotel. Very confortable room. Nice pool. Laundry. Very friendly staff. Newly renovated rooms.

Was this review helpful? Yes 1
Copenhagen
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

I have stayed at this Extended Stay hotel many times, lately 1 week ago. If you are looking for a hotel at a quiet and safe location and at an affordable price, I can recommend this hotel. The rooms are newly renovated and provides you will all basics needed for a longer stay, including also a relaxed outdoor pool environment.... More 

Was this review helpful? Yes 1
Petah Tiqwa, Israel
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2014

just got back home and had to share my experience with you guys. the location of this hotel is so convenient, located in a quiet and safe area. the area around the hotel is lighted up at night, and there are 3 different entrances to the hotel you can enter with the room key. it offers a large parking lot... More 

Was this review helpful? Yes 3
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