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SpringHill Suites Scottsdale North

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17020 N Scottsdale Rd, Scottsdale, AZ 85255
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SpringHill Suites Scottsdale North
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SpringHill Suites Scottsdale North
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100 reviews from our community

Traveler rating
    42
    37
    16
    4
    1
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24
24
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jackson, Wisconsin
Top Contributor
82 reviews 82 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stay at SpringHills all over the country. This one is about like the rest, nothing fantastic but good, and clean. With that said, I am not sure who they had pick their mattresses. While SpringHill never had the super nice Marriott proper hotel’s mattresses, they always have been of good quality. The ones here are hard, not just firm,... More 

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Senior Contributor
39 reviews 39 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 20, 2015

I stayed at the Springhill Suites in February of 2015 for a two day business trip. It was just OK. Good: Rooms were fairly clean and had a desk and a sofa where I could get work done. Close to lots of nice dining options. Bad: Breakfast was free except sometimes you get what you pay for. The scrambled eggs... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

We appreciate you taking the time to provide us with some feedback from your recent stay with us. We see that there is room for improvement based on your feedback. Please accept our sincere apology for not meeting your expectations during your stay. We are sorry to hear that you did not enjoy our breakfast, and we have shared your... More 

Akron, Ohio
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Nice size "suite", where the room is divided into 2 areas - a living area and a bedroom - with a tv in each area. The hotel is clean and the staff was nice - the free breakfast each morning was decent. North Scottsdale is a bit out of the way for much of the Phoenix area, but if you... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for sharing your experience at the SpringHill Suites Scottsdale North by writing us a review! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Mumbai (Bombay), India
Top Contributor
101 reviews 101 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 13, 2015

I stayed with them during the evening of the Super-Bowl and paid a high price for the room owing to the super-bowl. The hotel is a bit hard to find - but the rooms are nice, the staff is courteous and pleasant. It is your regular SpringHills Hotel and it meets and exceeds expectations I generally have out of SpringHill... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for writing us a review in regards to your stay over Super Bowl! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

West Bloomfield, Michigan
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 3, 2015

This is the first time we have stayed this far north in Scottsdale. The location was great, near shopping, good restaurants, on the trolley line. We were there Feb.2015. There is a Courtyard and a Residence Inn in the same area, so check prices. There was just the 2 of us and there was not enough closet space & only... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for providing us with your feedback from your stay with us in February! We are happy to hear that our location worked out well for you during your travels. North Scottsdale has some of the best shopping and restaurants in the valley, and we are delighted to hear that you were able to enjoy a little bit of... More 

Los Angeles, California
2 reviews
1 of 5 stars Reviewed February 19, 2015

If you were “lucky” to get this place through Priceline or Hotwire, you have my sympathy. If you have made a reservation or are thinking about it, think again. First on the elements not related to our terrible and frustrating stay at this sad place run by angry people. It is listed as “North Scottsdale” which means “at the far... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

I am sincerely sorry that you were so disappointed and unhappy with your stay with us. I apologize that the location was not suited to your visit in the area. Most of our guests are impressed with our nearness to some of the finest dining, shopping and events in the country. Our hotel fills with tourists for events such as... More 

Tulsa, Oklahoma, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

My wife and I got away for a long weekend to Scottsdale, and stayed for 5 nights here. The room was surprisingly large, and we loved the layout. The bed was comfortable and large, and cozy! While the hotel was great, I must say that we thoroughly loved getting to know the staff at the front desk. Paul especially was... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our staff works very hard on a daily basis to provide outstanding customer service to our guests. We are delighted to hear that Paul... More 

Dallas, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2015

The front desk person was good. I come to my room and it is OK. Obviously old but looks spacious and clean. I go into the bathroom a few hours later and see a huge puddle of water and a disgusting shower with stains on the rubber casing that keeps the water inside the shower. There is no door only... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

We appreciate you taking the time to share your feedback with us in regards to your recent stay at the Springhill Suites Scottsdale North. Our goal is that each and every guest leave delighted with their stay with us. Please accept our sincere apologies for missing that goal during your stay. We appreciate the acknowledgement of what we did well... More 

Lebanon, New Jersey
Top Contributor
938 reviews 938 reviews
121 hotel reviews
337 helpful votes 337 helpful votes
4 of 5 stars Reviewed January 19, 2015

And less than mile from loop road. A very pleasant hotel, but I found some of the interior room items just a bit bothersome. Clock was not plugged in, light switch difficult to find at bed-side, TV remote turned on both TVs - making it hard to turn off just one. But that is picky stuff. Same food for breakfast... More 

Was this review helpful? Yes
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for taking the time to share your feedback with us in regards to your stay at our property. With a mission to provide superior customer service, we take great pride in serving your needs, and are delighted to hear that you had a pleasant stay. We appreciate your kind words in regards to the service Desiree provided. We... More 

Spokane Valley, Washington
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 1, 2015

Nothing special about this facility. The beds were comfortable, but not plush. The towels were soft, but that is where the positive impressions stop. Very basic and dull interior. Even the closet has a accordion type door. Not impressed at all. I thought that by being a Marriott Facility, there would be a more luxury feel.

Was this review helpful? Yes
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for providing us with your feedback in regards to your most recent stay with us at the Springhill Suites Scottsdale North. Guest satisfaction is our number one priority, and we are sorry to hear that you did not enjoy your stay with us. Please rest assured that your comments have been shared with each department in an effort... More 

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