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SpringHill Suites Scottsdale North

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17020 N Scottsdale Rd, Scottsdale, AZ 85255
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SpringHill Suites Scottsdale North
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SpringHill Suites Scottsdale North
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102 reviews from our community

Traveler rating
    42
    39
    16
    4
    1
See reviews for
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (40)
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Whiteriver, Arizona
Top Contributor
54 reviews 54 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was large. We had two full sized beds and a pullout sofa. I loved that they had plates and silverware in the microwave for your use. I am always needing silverware to eat with as I travel. Breakfast was nice. I loved the extras for the waffles and oatmeal (nuts, chocolate chips, fruit). The pool was nice but... More 

Was this review helpful? Yes
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

We are delighted that you enjoyed your stay with us at the SpringHill Suites Scottsdale North. The large studio suites are a treat with extra space to stretch out and relax. We are excited that you enjoyed the breakfast and thei little extras that SpringHill provides. We appreciate your business and Thank you so much for choosing to stay with... More 

Oracle, AZ
Top Contributor
75 reviews 75 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this Springhill Suites, as it was close to the Musical Instruments Museum, (and we like these suites anyway!). The suite was very nice - the views to the north, while 'only' to nearby condominiums, were great because of the lush trees and singing birds. Breakfast was very good - a nice room for it. Wifi was free for... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

As a valued guest, we appreciate your review of our hotel and are happy to hear that you enjoyed your stay with us! We appreciate your kind words in regards to the service Elizabeth provided. We have shared your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying... More 

Jackson, Wisconsin
Top Contributor
84 reviews 84 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay at SpringHills all over the country. This one is about like the rest, nothing fantastic but good, and clean. With that said, I am not sure who they had pick their mattresses. While SpringHill never had the super nice Marriott proper hotel’s mattresses, they always have been of good quality. The ones here are hard, not just firm,... More 

Was this review helpful? Yes
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

We appreciate your recent stay with us and Thank you for taking the time to share your experience with us as well. We were sincerely sorry to learn that you did not find the bed comfortable during your stay with us. Thank you for your wonderful comments on our staff. Our team works very hard and is always delighted when... More 

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 20, 2015

I stayed at the Springhill Suites in February of 2015 for a two day business trip. It was just OK. Good: Rooms were fairly clean and had a desk and a sofa where I could get work done. Close to lots of nice dining options. Bad: Breakfast was free except sometimes you get what you pay for. The scrambled eggs... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

We appreciate you taking the time to provide us with some feedback from your recent stay with us. We see that there is room for improvement based on your feedback. Please accept our sincere apology for not meeting your expectations during your stay. We are sorry to hear that you did not enjoy our breakfast, and we have shared your... More 

Akron, Ohio
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Nice size "suite", where the room is divided into 2 areas - a living area and a bedroom - with a tv in each area. The hotel is clean and the staff was nice - the free breakfast each morning was decent. North Scottsdale is a bit out of the way for much of the Phoenix area, but if you... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for sharing your experience at the SpringHill Suites Scottsdale North by writing us a review! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Mumbai (Bombay), India
Top Contributor
113 reviews 113 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 13, 2015

I stayed with them during the evening of the Super-Bowl and paid a high price for the room owing to the super-bowl. The hotel is a bit hard to find - but the rooms are nice, the staff is courteous and pleasant. It is your regular SpringHills Hotel and it meets and exceeds expectations I generally have out of SpringHill... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for writing us a review in regards to your stay over Super Bowl! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

West Bloomfield, Michigan
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 3, 2015

This is the first time we have stayed this far north in Scottsdale. The location was great, near shopping, good restaurants, on the trolley line. We were there Feb.2015. There is a Courtyard and a Residence Inn in the same area, so check prices. There was just the 2 of us and there was not enough closet space & only... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

Thank you for providing us with your feedback from your stay with us in February! We are happy to hear that our location worked out well for you during your travels. North Scottsdale has some of the best shopping and restaurants in the valley, and we are delighted to hear that you were able to enjoy a little bit of... More 

Los Angeles, California
2 reviews
1 of 5 stars Reviewed February 19, 2015

If you were “lucky” to get this place through Priceline or Hotwire, you have my sympathy. If you have made a reservation or are thinking about it, think again. First on the elements not related to our terrible and frustrating stay at this sad place run by angry people. It is listed as “North Scottsdale” which means “at the far... More 

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Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

I am sincerely sorry that you were so disappointed and unhappy with your stay with us. I apologize that the location was not suited to your visit in the area. Most of our guests are impressed with our nearness to some of the finest dining, shopping and events in the country. Our hotel fills with tourists for events such as... More 

Tulsa, Oklahoma, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

My wife and I got away for a long weekend to Scottsdale, and stayed for 5 nights here. The room was surprisingly large, and we loved the layout. The bed was comfortable and large, and cozy! While the hotel was great, I must say that we thoroughly loved getting to know the staff at the front desk. Paul especially was... More 

Was this review helpful? Yes
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our staff works very hard on a daily basis to provide outstanding customer service to our guests. We are delighted to hear that Paul... More 

Dallas, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2015

The front desk person was good. I come to my room and it is OK. Obviously old but looks spacious and clean. I go into the bathroom a few hours later and see a huge puddle of water and a disgusting shower with stains on the rubber casing that keeps the water inside the shower. There is no door only... More 

Was this review helpful? Yes
Springhill_Suites_N, General Manager at SpringHill Suites Scottsdale North, responded to this review

We appreciate you taking the time to share your feedback with us in regards to your recent stay at the Springhill Suites Scottsdale North. Our goal is that each and every guest leave delighted with their stay with us. Please accept our sincere apologies for missing that goal during your stay. We appreciate the acknowledgement of what we did well... More 

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